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Grand Mayan Acapulco

4.0 of 5
Av. Costera de las Palmas 1121, Acapulco 39900, Mexico
Hotel amenities
Grand Mayan Acapulco
Ranked #3 of 176 hotels in Acapulco
4.5 of 5 stars 891 Reviews
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891 reviews from our community

What travelers say about this hotel
  • Cliff divers(64)
  • City tour(58)
  • Lazy river(50)
  • Roberto Alarcon(43)
  • Very nice(36)
  • Water park(34)
  • Would highly recommend(26)
  • Taxi driver(24)
  • Ocean views(21)
  • Time share(19)
Traveler rating
    547
    268
    37
    25
    14
Only show reviews for Family (318) | Couples (291) | Business (9)
Date Rating
New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 13, 2012
1
person found this review helpful

GOOD....Our driver Roberto Alarcon!!!! He was so gracious and helpful. He was helpful in WalMart on arrival...made sure we didn't get lost and even found ingridients for us. Great city tour and all around tour guide I give HIM 5 stars out of 5. We were able to relax and read. Took a horse ride along the beach. The Spa... More

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New York City, New York
1 review
5 of 5 stars Reviewed May 12, 2012

My wife and I were at the Grand Mayan April 15 - 20, 2012. When we first stepped foot out of the car, we were amazed. The resort is breathe taking. The staff is very friendly and the rooms were maintained very well. The only disappointment that we had was that we asked for an room with a ocean view,... More

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New York City, New York
1 review
5 of 5 stars Reviewed May 9, 2012

My boyfriend and I booked our stay at the Grand Mayan through a LivingSocial deal. I wasn't sure what to expect, given that we didn't pay the regular rate, but I was very impressed by the resort, the city of Acapulco and our driver/tour guide, Roberto Alarcon! The resort was clean, beautiful and spacious. Our room had everything we needed,... More

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 30, 2012
2
people found this review helpful

I just returned from a week at the Grand Mayan with my family. The resort was beautiful. Everything was clean and well maintained and the staff was fantastic. The staff was friendly and a few even knew our names by the end of the first day. The restaurants are nothing to rave about. I would recommend to either cook your... More

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Atlanta
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 30, 2012

Grand Mayan was wonderful experience. The people were very friendly & courteous. We made friends for life. Our driver Ricardo Alvarez is the best in the business. Prompt,courteous,knowlegable on dining,events & sites to see.Also,Henry & Joel who work in sales were very good to us. They took us out to dinner & took our god son out for night on... More

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Charlotte, North Carolina
1 review
4 of 5 stars Reviewed April 29, 2012

We had a great Acapulco vacation in April 2012 at the Grand Mayan. The resort was clean, maids were fantastic, and I highly recommend the hot stone massage! We got our tour-guide/taxi-driver's name off the trip advisor site. Baldo Gomez can be reached at baldo-work@hotmail.com We initially wrote Baldo just for a ride from the airport and didn't realize how... More

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1 review
5 of 5 stars Reviewed April 28, 2012

My husband and I recently stayed at The Grand Mayan Resort in Acapulco. We traveled with another couple. We were somewhat nervous about traveling from the airport to the resort, never having been to Mexico. So prior to leaving, I looked on Trip Advisor for good reviews on a private driver. It was the best decision I could have made.... More

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Phoenix, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 24, 2012
2
people found this review helpful

First the facts: We stayed here April 8-15, which is spring break in Mexico. Resort was full. This is a very family friendly hotel with waterpark for kids. It is located right on the beach and is part of a complex of other resorts and what I believe are private condos. There are two other Mayan resorts on the premises... More

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ga
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2012

This is a beautiful resort, and our guide Roberto Alercon was wonderful. So gracious, and knowledgeable, and just made our trip extra special. He even arranged to replace a defective ring for me, that I bought in the market! We highly recommend him.

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Wallingford
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 23, 2012
1
person found this review helpful

Grand Mayan is a fabulous place to go with family. We had an ocean view suite with direct ocean view. Weather was PERFECT all 7 days! The rooms included a kitchen, dining area, living room, 2 bedrooms and 2 full baths. Each bedroom led to a walk out balcany as well as the living room. A plunge pool was on... More

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Grand Mayan Acapulco Also Known As

  • Grand Mayan Hotel Acapulco
  • Acapulco Grand Mayan
Address: Av. Costera de las Palmas 1121, Acapulco 39900, Mexico

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