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The Grand Mayan Acapulco

Av. Costera de las Palmas 1121, Acapulco 39900, Mexico
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
The Grand Mayan Acapulco
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The Grand Mayan Acapulco
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1,396 reviews from our community

Traveler rating
    780
    449
    81
    47
    39
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538
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
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2 reviews
5 of 5 stars NEW

We had a 7 night stay! The resort was beautiful the staff was friendly and accommodating! The lazy river is open now!! We toured Central Acapulco, the town was safe beautiful and clean! we highly recommend using Ricardo Alverez sr and Ricardo Alverez jr. for your tour guides and taxi service. The Father and son are cheap, Friendly and speak... More 

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Centerville, Ohio
1 review
4 of 5 stars Reviewed 2 days ago NEW

My husband and I just returned from 2 weeks at the Grand Mayan Acapulco. Our room was on the left side (facing ocean) on the 7th floor. Yes, there is still construction going on, but in my opinion, it is nowhere near worth cancelling a trip over. During our two weeks, we heard a jackhammer MAYBE twice. General construction 'noise'... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

We spent three weeks at Grand Mayan in January and first part of February. We always have wonderful weather in Acapulco.Have been going to Acapulco over the last 20 years, and have always felt safe. There is a lot of construction going on at the Grand, but I think when it is finished it will be amazing. We usually have... More 

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Sheffield Lake, Ohio
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Another wonderful 2 weeks at the Grand Mayan Acapulco! This year we frequented Acapulco's downtown area quite a bit. We absolutely felt very safe there, there were quite a few police car's patrolling everywhere. I asked our very best and favorite driver Benjamin Alcaron why so many police and he told us that it is for the tourist to see... More 

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LYNNFIELD
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Visited from Feb. 13-20. Property is beautiful and will be a 5-star resort in the future--but not just yet. In a great location about 1/2 hour from the city near the airport. And believe me, that is where you want to be generally--not near the downtown part of the city. Had a great room on the 5th floor facing the... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

the rooms were beautiful, the service excellent, the staff friendly and helpful. We felt like royalty. We will never forget room service at breakfast (it was delicious), our private dipping pool (which felt so wonderful on the hot days) and watching breathlessly as a young man harvested coconuts by hand from the palm trees outside our balcony. The trees were... More 

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New York
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My family and I had a wonderful one week stay at the Grand Mayan Resort and thoroughly enjoyed the weather and exploring Acapulco. It was a treat to get away from the cold weather in New York and watch the weather news while in the haven of a warm tropical place and seeing our fellow New Yorkers faced with cold... More 

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Socialmediamanager1, Manager at The Grand Mayan Acapulco, responded to this review

Dear DoriM821 : Thank you very much for providing your comments about your vacation at The Grand Mayan. We are pleased to learn you had a wonderful vacation. Our primary goal is to ensure you are able to relax during your much deserved vacation, and we are pleased to learn we achieved this goal by reading your comment. We will... More 

Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from the Grand Mayan Acapulco. Beautiful resort, lovely pools and the lazy river finally opened the day before we left. Enjoyed the ocean, restaurants and all of the views. We hired Roberto Alarcon to show us the town. He is a family man who truly wants to share his love of Acapulco and show tourists that it is... More 

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Socialmediamanager1, Manager at The Grand Mayan Acapulco, responded to this review

Dear dd8004 : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are delighted to learn your trip was fun and you enjoyed our food options, our facilities and pools. Our goal is to make each one of our guests’ vacations relaxing and we look to please... More 

Hiram
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The whole place has been going through much construction over the past year. During our month stay there in Jan-Feb of this year, we saw great progress. The lazy river was almost ready to go when we left on Feb 15 - it was full of water. The lagoon inside it was full and the plantings around it 95% done... More 

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nebraska
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Once again we had a great trip to The Grand Mayan in Acapulco. We stayed there for a month and enjoyed every moment and felt very safe both on and off the resort. The changes to the Grand Mayan pool with the addition of the plants, new bridge and lazy river along with the new Mayan Palace Beach pool are... More 

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Hotel Summarization (Beta)

What travelers say

  • Cliff divers(23)
  • City tour(22)
  • Lazy river(19)
  • Roberto Alarcon(19)
  • Great time(10)
  • Would highly recommend(10)
  • Tour guide(10)
  • Very nice(9)
  • Ocean views(8)
  • Sebastian Hernandez(8)

Additional Information about The Grand Mayan Acapulco

Address: Av. Costera de las Palmas 1121, Acapulco 39900, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range (Based on Average Rates): $$
Number of rooms: 451
Reservation Options:
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Also Known As:
Grand Mayan Acapulco Hotel Acapulco
Grand Mayan Hotel Acapulco
Acapulco Grand Mayan
Hotel Style:
#2 On the Beach Hotel in Acapulco
#4 Romantic Hotel in Acapulco
#6 Family Hotel in Acapulco

1,173 photos of this hotel

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