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The Grand Mayan Acapulco

#4 of 178 Hotels in Acapulco
Certificate of Excellence
Av. Costera de las Palmas 1121, Acapulco 39900, Mexico
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The Grand Mayan Acapulco
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The Grand Mayan Acapulco
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1,429 reviews from our community

Traveler rating
    801
    457
    83
    49
    39
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550
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
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    (472)
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  • Sep-Nov only
    (236)
  • Dec-Feb only
    (422)
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Senior Contributor
45 reviews 45 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Stayed here for a week vacation. We had a 2 bedroom suite with another couple. The room was very musty, beds were as hard as a rock. The pool on the balcony had a funny odor to it. The end table in the living room had a piece of over-sized glass on it with sharp corners. My husband cut his... More 

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Vancouver Island
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My sister and I went to Acapulco for three weeks in January-February, 2015. I have been at this resort four times over the last ten years. It is amazing how the property has changed over that time and it's always exciting to see what changes have been made. There was still a lot of construction on the property which we... More 

Was this review helpful? Yes 3
Rio Grande
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great Location of the Hotel - on the beach l!! Acapulco is safe contrary to the negative media coverage. Like any other place- if you invite trouble you will get it. The lazy river was relaxing-great restaurants-not so good night live!! Buy restaurants coupon- it is very economical. Do not even try to ask for an Ocean front rooms!! They... More 

Was this review helpful? Yes 3
Ontario, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Grand Mayan 3/7 to 3/14. Roberto Alarcon, picked us up from the airport. He had an ice chest of cold drinks. He has a tour guide license, which allows you to drink in the vehicle (same as a limo). He spent some time in the US, so his English is very good. Highly recommend him, very... More 

Was this review helpful? Yes 2
Greenbelt, Maryland
1 review
4 of 5 stars Reviewed 1 week ago

My bf and I were nervous about visiting Acapulco after we did our research and read some of the stories in the news. However, we ended up having an amazing time! The Grand Mayan is beautiful. The photos on the website don't even compare to how it looks in person. The entire property is very clean and the rooms were... More 

Was this review helpful? Yes 1
Sault Ste. Marie, Canada
Top Contributor
58 reviews 58 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have stayed here several times in the past, although this is the first time in March. We are property owners with Vidanta Vacations and Acapulco matches other properties elsewhere in Mexico. Acapulco is clearly suffering from low tourist numbers which is sad because it is actually a safe place to visit. Over 6 years and 5 visits I have... More 

Was this review helpful? Yes 1
rockford mich
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

great resort with a new awesome lazy river. friendly staff and well maintained golf course. we were met at airport by Benjamin Alarcon who is a professional tour guide he speaks English and is always there when the plane arrives

Was this review helpful? Yes 1
tennessee
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Our week at the Grand Mayan was one of our best vacations ever! Although we usually stay at an all-inclusive we really enjoyed our stay here and we were very impressed with the accommodations. We stopped at the mega store on the way from the airport and picked up groceries for breakfast and lunch because the restaurant prices at the... More 

Was this review helpful? Yes 2
Warfordsburg, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Yes, this resort is a jewel, or perhaps I should say. it will be the jewel it once was. We visited in November 2014 when there was much construction going on. The entire area between the Grand Mayan and the ocean was being converted into a Lazy River. So, of course, there was machinery operating from 7:00 am until after... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A group of six girls visited Acapulco Feb. 28 - Mar. 7, 2015 and stayed in an ocean view two bedroom master suite at the Grand Mayan Acapulco. Like the other Grand Mayan resorts I have visited, the grounds were immaculate! Very, very clean and lush landscaping! They take great pride in the cleanliness and hospitality at the resort and... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Cliff divers(12)
  • Roberto Alarcon(12)
  • Lazy river(11)
  • Tour guide(10)
  • City tour(8)
  • Ocean views(6)
  • Sebastian Hernandez(6)
  • Very nice(5)
  • Water park(5)
  • Great time(4)
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1,214 photos of this hotel

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