We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 177 Acapulco hotels

The Grand Mayan Acapulco

Av. Costera de las Palmas 1121, Acapulco 39900, Mexico
Hotel amenities
Save Saved
You added The Grand Mayan Acapulco to your Saves list
The Grand Mayan Acapulco
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
90%
Ranked #3 of 177 hotels in Acapulco
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Dilip D North Wales, Pennsylvania
Write a Review

1,285 people have reviewed this hotel

Traveler rating
    733
    416
    72
    37
    27
See reviews for
491
412
6
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
North Wales, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

my driver Ricardo was very honest and helpful. i highly recommend him to be hired when you take your next vacation in Acapulco. He will take you to city, arrange your site seeing and etc.. I met 5 drivers, but he was the best.

Was this review helpful? Yes 1
San Diego, California
2 reviews
5 of 5 stars Reviewed 1 week ago

We had a lovely week at the Grand Mayan. The friendly service was beyond amazing. We were spoiled! Delicious meals at the onsite restaurant, complete with a sommelier Candido who not only knows his wine, but also tequila! Mayden, the concierge, was outstanding. She helped us so many times. Our room was gorgeous! We had a small swimming pool on... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

"The Grand Mayan and Ricardo Alvarez made ​​our trip a fantastic and wonderful adventure ! " We went to Acapulco on September 9th for my birthday at the Grand Mayan. Wanted to make sure we'd have a good time my parents and me. We were totally surprised , It became the best experience. The moments were wonderful . Never able... More

Was this review helpful? Yes 2
Sandusky, Michigan
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel was very nice, clean; safe beautiful golf course hotel is on the ocean excellent. No ocean view rooms for RCI members. Airport is less than 10 minutes from hotel; no transportation provided from Grand Mayan from the airport, taxis are there. Learn little Spanish before you come. No currency exchange at Grand Mayan, they will take US funds. Food... More

Was this review helpful? Yes 1
Calgary, Canada
Top Contributor
55 reviews 55 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

I researched as much as I could and decided to contact Sebastian Hernandez who runs a company acapulcoforall.com and I am so glad I did. We made some arrangements with him vía e-mail and were scheduled for airport transfers and Acalpuco Tour. Sebastian picked us up promptly at the airport that morning (we were coming from Mexico City), happily stopped... More

Was this review helpful? Yes 3
Saskatoon, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The Grand Mayan has a great location, away from the hustle of the city and along a calm and beautiful part of the ocean. As I understand, this Grand Mayan is the oldest of the Mayan Resorts and will be updated soon. The new pools and upgrades will be much appreciated and bring it to the Grand Mayans top standards.... More

Was this review helpful? Yes 3
Fort Wayne, Indiana
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Grand Mayan was a really nice resort. The grounds were beautiful, the rooms were adequate, and the staff was very friendly. It is a really nice resort if you want to relax and get away from all the craziness of the hotel zone. If you wonder why all of the reviews for this resort mention different tour guides, it's... More

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were here for spring break. Staff, concierge, and restaurants on sight are really nice and spoke good english. The resort is 5 minutes from the airport and about 20 minutes from old Acapulco. So you are away from the extremely busy parts of the city, but it does not take long for you to get the bay, downtown, or... More

Was this review helpful? Yes 2
Birmingham, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Grand Mayan was wonderful. We had a two bedroom suite, plenty of room, large balcony. The staff was great and most spoke English. Hugh pool, We used Roberto Alarcon as a tour guide. Great guy, Picked us up at air port, drove us to dinner, informative and fun tours. Highly recommend.

Was this review helpful? Yes 1
Indianapolis, Indiana
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family of 4, with two children (10 and 5) visited from March 23-30 of 2014. We had a terrific time. It was the first international trip with the kids, and we are pleased with our decision to visit Acapulco. It was overall an excellent trip. -The Grand Mayan was excellent. Check in and check out were smooth. The room... More

Was this review helpful? Yes 4

Been to The Grand Mayan Acapulco? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Cliff divers(23)
  • City tour(22)
  • Lazy river(19)
  • Roberto Alarcon(19)
  • Tour guide(10)
  • Great time(10)
  • Would highly recommend(10)
  • Very nice(9)
  • Sebastian Hernandez(8)
  • Ocean views(8)

Additional Information about The Grand Mayan Acapulco

Address: Av. Costera de las Palmas 1121, Acapulco 39900, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Acapulco
#2 On the Beach Hotel in Acapulco
#6 Romantic Hotel in Acapulco
#11 Best Value Hotel in Acapulco
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Otel so you can book your The Grand Mayan Acapulco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mayan Acapulco Hotel Acapulco
Grand Mayan Acapulco Hotel
Grand Mayan Hotel Acapulco
Grand Mayan Acapulco
Acapulco Grand Mayan

Owners: What's your side of the story?

If you own or manage The Grand Mayan Acapulco, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.