My husband and I went to the Grand Mayan Acapulco on the 5th of May, 2012 for one week. The hotel was great and the service was excellent. Although we are members of Grand Luxxe Villas, we used a RCI week, which meant no ocean view. What made the trip special was the services of Roberto Alarcon. Roberto picked us... More

My sister and I went to the Grand Mayan Acapulco at the end of April 2012 and had the most amazing time! The hotel was absolutely gorgeous -- we've never stayed at a hotel so nice. All of the staff members were so pleasant and accomodating.. I have never felt so welcome and comfortable at a resort. It seemed that... More

The Grand Mayan Acapulco is an amazing hotel for the whole family. It has a water park that kids and grown ups enjoy going to (and you dont have to pay extra for it). The water is beautiful and the pool is big enough for everyone. There is even a jacuzzi on your porch!!!!!!!!!!!!!!!!!!!!! I definitely think you should go... More

This is a beautiful hotel with accommodations for everyone. I went with a group of friends and always had things to do but there are plenty of activities for families too. The lazy river was a favorite for our relax days. The hotel had several restaurants to choose from, to a fancy lobster dinner to a casual buffet with lots... More

Me and my friend stayed at the Grand Mayan just last week and it was an absolutely beautiful place. We had a wonderful time, and for two single gals traveling together, we never once felt unsafe. I highly recommend our driver, Baldo Gomez. He is a very honest guy that speaks fluent English and knows Acapulco like the back of... More

I stayed at the Grand Mayan in Acapulco resort at the beginning of May with my bestest friends and some of their sig figs. Your first step into the resort is absolutely breathtaking! The staff at the resort was always pleasant and very patient with my limited Spanish-speaking ability. Everyone spoke English but did not force me to speak English... More

GOOD....Our driver Roberto Alarcon!!!! He was so gracious and helpful. He was helpful in WalMart on arrival...made sure we didn't get lost and even found ingridients for us. Great city tour and all around tour guide I give HIM 5 stars out of 5. We were able to relax and read. Took a horse ride along the beach. The Spa... More

My wife and I were at the Grand Mayan April 15 - 20, 2012. When we first stepped foot out of the car, we were amazed. The resort is breathe taking. The staff is very friendly and the rooms were maintained very well. The only disappointment that we had was that we asked for an room with a ocean view,... More

My boyfriend and I booked our stay at the Grand Mayan through a LivingSocial deal. I wasn't sure what to expect, given that we didn't pay the regular rate, but I was very impressed by the resort, the city of Acapulco and our driver/tour guide, Roberto Alarcon! The resort was clean, beautiful and spacious. Our room had everything we needed,... More