As newlyweds, we decided to look on this site first after the hotel was booked, for a tour guide since my spanish is sadly lacking. We found a Roberto Alarcon, His e-mail address is: robertoalrey@yahoo.com.mx. My wife email him and a few others, he responded quickly and we booked him. Roberto has a wonderful knowledge of the city and the... More

We had a driver, Roberto Alarcon, who was excellent. He was accommodating, gracious, very affordable, and very knowledgeable of restaurants and tours to which to go which were local and not so touristy. Of course, he knew much about the touristy restaurants and areas, too. I would highly recommend him. His e-mail address is: robertoalrey@yahoo.com.mx. The Grand Mayan was superb.... More

Our family recently completed our first trip to Acapulco and the Grand Mayan and we were very pleased with the accommodations and thrilled with the weather... 88-90 degrees each day with no rain. My wife and I took our son (16) and daughter (18) and two girlfriends (both 18). There weren't a lot of teenagers at the resort while we... More

We had no expectations going tom Acapulco. My family of four- 13 and 11 year old boys- all needed a rest. We had a few very stressful years. We were told of all the dangers of Acapulco- and found none!! We noticed that no one displayed wealth or labels- probably to avoid trouble. The Grand Mayan exceeded expectations. The room,... More

This is the first time we have stayed at a Mayan Palace. In the past, we have always stayed at The Grand Mayan. I will admit, I was worried it would not be as nice. I was wrong. Our hotel was beautiful, the pool was great, and the service was excellent. The only negative was that sometimes we could smell... More

Just came back from a week at the Grand Mayan Acapulco. Restaurants were not plentiful, but Cafe Del Lago had both delicious food and excellent and friendly service. The resort was very quiet after spring break, and the nights are a little too low key. Ocean view was beautiful from the tenth floor, but there is not much to do... More

stunning property with 1st class facilities.we had two 2 bed apartments one with sea view and one of road/golf course,we had to agree to a 90min sales presentation to get the sea view but all 5 of us got a free breakfast and 80 dollar room credit.The apartments are amazing,large bedrooms and bathrooms,the lock off unit has a jacuzzi in... More

Great place. Nicely furnished and well appointed rooms. Common areas very nice as well. Can use shuttle to Mayan Palace for pools which are beautiful -- and there is a swim-up bar there. Staff is exceptional. The waiters were very friendly. On our last day, they shook hands and thanked all of us. Arranged transportation and tour with Sebastian from... More

The Mayan Palace is a wonderful property that offers something for everyone. We enjoyed the beach the food and the service. The rooms were spacious and very clean. Our room had a wonderful full ocean view, and the pools were very beautiful. Be sure to get a 20 dollar message on the beach, what a joy. We will come back... More