We arrived in Acapulco at 10:30 PM and was picked up at the airport by Roberto Alarcon as planned and taken to the hotel for a good night's rest. The next day Roberto picked us up and gave us a great tour of the city. We also had great seats to watch the cliff divers. He gave us an informative... More

The Hotel and Staff are fabulous, but it is the Pacific and the beach which are the are the stars of this resort. The sand is perfect, without a pebble or shell visible. The beach is 200 yards wide, and the slope of the sand sloping into the water allows you to wade another 200 yards into the water.The water... More

On our trip to Acapulco our tour Guide was Angel Flores he was very friendly and knowledgeable of the city and speaks english fluently . He picked us up at the airport and the following days took us on a city tour of of old acapulco,cliff divers and other fun places including Great restaurants in a very Nice and Clean... More

Just returned (Feb 4, 2012) from out tenth annual visit to The Grand Mayan in Acapulco and the trip was enjoyable as ever. We are owners and prefer Acapulco to the other Mayan locations due to the great beach and tennis courts. The grounds continue to be impeccable with numerous workers constantly cleaning and sprucing up. The Water Park and... More

The view of the beach and pools and landscaping is simply breathtaking. Everything is so clean and well-maintained. The rooms are spotless and the housekeeping staff is very friendly and hard-working. They not only clean at midday, but they also come again around 10:00PM to turn down the beds,(leaving mints on the pillows) and to leave fresh towels or take... More

My wife and I just got home from a week at the Grand Mayan Acapulco. We had been to this property once before about 3 years ago. Management and the employees work hard to keep this place clean and fresh. The on-site restaurants were very good and reasonably priced. The stretch of beach is gorgeous, deep and sandy. The ocean... More

My wife and I, along with 2 other couples just returned on February 3, 2012 from a vacation in Acapulco. The Grand Mayan is a wonderful place to stay. We were a little bit cautious about venturing away from our resort, but with the help of our fantastic tour guide Roberto Alarcon, we enjoyed everything about Acapulco. With all the... More

The Grand Myan is truly a paradisaic experience. The beach is beautiful. The ocean is shallow and warm which is inviting for swimming. The hotel restaurants are amazing and the bar is full of fun. The rooms are kept perfectly clean and the staff is friendly. It is our favorite place to stay in Acapulco. Of course on the minds... More

We were concerned about all the violence that the news portrayed in Acapulco, but never once did we have any concerns while we vacationed in Acapulco in Jan 2012. Much of this credit belongs to the great driver we discovered on trip advisor - Roberto Alrey - robertoalrey@yahoo.com.mx - Roberto was courtesous and spoke very good English. He was reasonably... More