We stayed at the Grand Mayan on our Honey Moon and loved it. It is very clean and has great service. Everything you need is at the resort. We took a tour of acapulco with Benjiman Alacron and he was great. If you book a tour guide I would highly recommend Benjiman or his brother Roberto because they are the... more

We just returned on July 4, 2008 from our RCI vacation at the Grand Mayan Acapulco. The resort was excellent. We thoroughly enjoyed the lazy river pool, the beach, the complimentary massage, and the food at the restaurants. The inexpensive trip to the WalMart made breakfasts, lunches, snacks, and Happy Hour drinks very reasonable. Although it was hot we enjoyed... more

We just returned from a great, incredibly relaxing week in Acapulco. My husband and I have travelled to several parts of Mexico, and we never knew anyone who recently went to Acapulco, so we didn't know what to expect. A friend gave us a week on an RCI exchange as a gift, so we jumped at the chance to check... more

Hotel and surroundings excellent. Can highly recommend Roberto Alarcon for his very prompt pickup service. Also took us out on a city tour and a firstclass view and lunch of the Cliff Divers. Excellent arrangements. Our first visit to Acapulco and reservation made through RCI. A short taxi ride to Walmart for supplies was most convenient. Great holiday. more

We just returned from a June 20-27, 2008 RCI vacation at the Grand Mayan Acapulco. The resort was excellent and Roberto Alacron (email: robertoalrey@yahoo.com.mx) was even better. As promised, Roberto was waiting at the airport with a big Mexican smile. He provided all of our concierge services, which, in addition to airport transportation, included an excellent city tour highlighted by... more

The Royal Mayan Acapulco is a beautiful resort but needs updating in a few areas. The grounds are simply magnificent. My friends and I stayed in an ocean view (though the first floor - more palm tree view) 1 bedroom suite in the main hotel. The rooms are decorated beautifully however, the beds and pillows are very, very hard (no... more

As is evident from the reviews of many others, no trip to Acapulco is complete without the expert guidance of Roberto Alarcon (robertoalrey@yahoo.com.mx). He was always prompt to take us where we wanted to go. His tours are interesting, informative and entertaining. His restaurant recommendations were perfect. He lent us a mobile phone (for which we purchased prepaid minutes) so... more

FACILITY Just returned on 6/27/08 from the Grand Mayan in Acapulco. Truly a 5-star facility. My wife and I had exchanged through RCI and was originally booked to stay in the Mayan Palace. Upon check-in, which was a breeze, we were asked the standard - we will upgrade you to the Grand Mayan if you will do the 90 minute... more

My wife and I, along with another couple, just returned from a FABULOUS vacation in Acapulco. The Grand Mayan is beautiful and amazing, but what really made our trip was Roberto Alarcon, the driver we hired for the week. Roberto was friendly, knowledgeable and spoke great English. He was waiting for us at the airport when we arrived and took... more