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All 176 Acapulco hotels

Holiday Inn Acapulco La Isla

3.0 of 5 Hotel   |   Boulevard De Las Naciones No.2000, Acapulco 39906, Mexico
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96%
Ranked #7 of 176 hotels in Acapulco
A recent review
4 of 5 stars Reviewed January 28, 2014
SmileQueen Reno, Nevada
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  • Reviews (26)
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26 people have reviewed this hotel

Traveler rating
    14
    11
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    0
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7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Reno, Nevada
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 28, 2014

After 7 nights at The Mayan Palace on a timeshare, myself & 2 friends needed 2 addn. nights due to flight cancellation. Palace quoted us $600.00 per night! This hotel is 3 km/2 mi./5-7 min. from the airport & across the street and South of the Mayan Palace/Grand Mayan. We checked in with a kind, english speaking clerk getting one... More

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
72 reviews 72 reviews
70 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed January 3, 2014

Excellent new hotel, near to Acapulco airport, efficient shuttle and good food. Away from the hustle and bustle of the City. Ideal place to relax post/pre-flight, suitable for weddings, banquets and business meetings. The service and security is excellent. Front desk staff know what they are doing. The entire team at the Hotel was like a big family. IHG platinum... More

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 18, 2013 via mobile

Me and my family are staying here during the Manuel storm. The staff excellent, running the hotel with only 25 people. We are safe, with food, water, clean rooms. They make meetings to have all guest calm with the news updated. I don't have enough words to thank this hotel.

Was this review helpful? Yes
Edmonton, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 4, 2013

I am staying in this hotel as I type this. I'm here for one night only, and needed "a good room in a hotel with a pool". Somehow I ended up here. The pool is a miserable, dirty little joke. The internet connection is horrific. You have about a thousand options in Acapulco, do not waste your time here.

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SusaEstrada, Sr Sales Manager at Holiday Inn Acapulco La Isla, responded to this review

Dear Mr. Drew: Thank you for taking the time to write down your comments while staying with us. We are very sorry to learn that some aspects did not live up to your expectations and regret that you were not satisfied with our internet service and pool facility. We have checked these matters immediately with the appropriate staff members. We... More

Comitan, MX
Contributor
14 reviews 14 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 28, 2013

A good hotel near the airport in Acapulco. It is a new hotel and moderately priced. The restaurant is OK as far as hotel restaurants go. A good choice if you are there on business or just passing through. I will be staying there again this year.

Was this review helpful? Yes 1
Mexico
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 4, 2013

Reception Pre paid my room, arrived reception, no welcome, just asked my name said I hadnt paid show them my booking, they asked for a statement proof I had paid, asked for a supervisor, like magic they found I had paid ( has hotels forgotten reception staff are face of the hotel) Room No Complaints was large decor was well... More

Was this review helpful? Yes 1
Grand Rapids
Top Contributor
65 reviews 65 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed August 20, 2012

After enjoying Acapulco and wanting to get away from the traffic and the heat and positioning ourselves near the Airport, we stayed here at the Holiday Inn. It was hardly open a month or so when we stayed there. It had that new hotel smell ! Not wanting a Classic Mexican hotel experience, at this point, we loved our "spoiled... More

Was this review helpful? Yes 1
Mexico City
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 9, 2012

I stayed here during the 2012 Holy Week (April 6-8). I have to say that I selected this option because I couldn't find anything at the beach as it was one of the busiest seasons in Acapulco, but my experience was great. The hotel is not at the beach so you will only have a small swimming pool available, but... More

Was this review helpful? Yes 3
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Additional Information about Holiday Inn Acapulco La Isla

Address: Boulevard De Las Naciones No.2000, Acapulco 39906, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Acapulco La Isla 3*
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81 photos of this hotel

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Other (19)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#7 Romantic Hotel in Acapulco #14 Best Value Hotel in Acapulco
Hotel Class
Number of rooms
101

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