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Holiday Inn Acapulco La Isla

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Boulevard De Las Naciones No.2000, Acapulco 39906, Mexico
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Holiday Inn Acapulco La Isla
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Holiday Inn Acapulco La Isla
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44 reviews from our community

Traveler rating
    29
    12
    1
    1
    1
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10
11
Solo
0
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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    (44)
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San Diego, California
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 3, 2015

I stayed at this hotel while on a business trip to Acapulco. The hotel is very new and very well decorated throughout the property. The hotel is conveniently located very close to the Mundo Imperial convention center and La Isla shopping center. The staff is friendly and helpful and makes you feel welcomed. The rooms are a good size and... More 

Was this review helpful? Yes
ACALI2014, General Manager at Holiday Inn Acapulco La Isla, responded to this review

Hello Mr. Luis M. We appreciate your kind comments to us. Will send their views to all staff. We invite you to enjoy our renewed buffet. Best Regards, General Manager. More 

Senior Contributor
24 reviews 24 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 7, 2014

After abandoning my horrible experience at the Crowne Plaza, I booked a stay at the Holiday Inn. I didn't realize how far away it was, but I was so desperate to get away from the CP that I went for anything. Well, this was worth it. Wonderful staff, modern clean rooms tastefully decorated and a great restaurant attached. This is... More 

Was this review helpful? Yes 3
ACALI2014, Manager at Holiday Inn Acapulco La Isla, responded to this review

Mr. Wgliradio Thank you very much for telling us your experience. In Holiday Inn Acapulco La Isla, we are always worry that your stay is perfect. We appreciate your beautiful comments about us. Guests like you make us feel, that our work is worth it. Again thank you very much. General Manager. More 

Athens, Greece
Contributor
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 2, 2014

The hotel is modern, clean and located in the area of New Acapulco, off the hustle and bustle of the old town. The personnel was friendly and helpful, very polite. I would like to thank Mr Felippe Rico for his beautiful tips and excellent communication skills.

Was this review helpful? Yes 2
ACALI2014, General Manager at Holiday Inn Acapulco La Isla, responded to this review

Dear Nikolas59 Thanks so much for your comments, your feedback is so important for us. we hope you come back with us in your next stay in Acapulco. Again thank you very much. Regards, General Manager. More 

Reno, Nevada
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 28, 2014

After 7 nights at The Mayan Palace on a timeshare, myself & 2 friends needed 2 addn. nights due to flight cancellation. Palace quoted us $600.00 per night! This hotel is 3 km/2 mi./5-7 min. from the airport & across the street and South of the Mayan Palace/Grand Mayan. We checked in with a kind, english speaking clerk getting one... More 

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
71 reviews 71 reviews
69 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed January 3, 2014

Excellent new hotel, near to Acapulco airport, efficient shuttle and good food. Away from the hustle and bustle of the City. Ideal place to relax post/pre-flight, suitable for weddings, banquets and business meetings. The service and security is excellent. Front desk staff know what they are doing. The entire team at the Hotel was like a big family. IHG platinum... More 

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 18, 2013

Me and my family are staying here during the Manuel storm. The staff excellent, running the hotel with only 25 people. We are safe, with food, water, clean rooms. They make meetings to have all guest calm with the news updated. I don't have enough words to thank this hotel.

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Edmonton, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 4, 2013

I am staying in this hotel as I type this. I'm here for one night only, and needed "a good room in a hotel with a pool". Somehow I ended up here. The pool is a miserable, dirty little joke. The internet connection is horrific. You have about a thousand options in Acapulco, do not waste your time here.

Was this review helpful? Yes
SusaEstrada, Sr Sales Manager at Holiday Inn Acapulco La Isla, responded to this review

Dear Mr. Drew: Thank you for taking the time to write down your comments while staying with us. We are very sorry to learn that some aspects did not live up to your expectations and regret that you were not satisfied with our internet service and pool facility. We have checked these matters immediately with the appropriate staff members. We... More 

Comitan, MX
Contributor
14 reviews 14 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 28, 2013

A good hotel near the airport in Acapulco. It is a new hotel and moderately priced. The restaurant is OK as far as hotel restaurants go. A good choice if you are there on business or just passing through. I will be staying there again this year.

Was this review helpful? Yes 1
Mexico
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 4, 2013

Reception Pre paid my room, arrived reception, no welcome, just asked my name said I hadnt paid show them my booking, they asked for a statement proof I had paid, asked for a supervisor, like magic they found I had paid ( has hotels forgotten reception staff are face of the hotel) Room No Complaints was large decor was well... More 

Was this review helpful? Yes 1
Grand Rapids
Top Contributor
82 reviews 82 reviews
20 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed August 20, 2012

After enjoying Acapulco and wanting to get away from the traffic and the heat and positioning ourselves near the Airport, we stayed here at the Holiday Inn. It was hardly open a month or so when we stayed there. It had that new hotel smell ! Not wanting a Classic Mexican hotel experience, at this point, we loved our "spoiled... More 

Was this review helpful? Yes 1
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