We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Acapulco La Isla

#4 of 179 Hotels in Acapulco
Certificate of Excellence
Hotel website
Hotel deals
Boulevard De Las Naciones No.2000, Acapulco 39906, Mexico
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Holiday Inn Acapulco La Isla
View Map
Add Photo Write a Review

48 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    32
    13
    1
    1
    1
See reviews for
12
13
Solo
0
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (48)
  • Mar-May only
    (11)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (16)
All months
1 review
5 of 5 stars Reviewed 4 weeks ago

Soory no pictures but I can tell you this hotel is very good.. Staff was helpful and bilingual. .since my spanish is very little. Resturant in the same building..also good resturant across the street. Room was clean and very nice... to many sorry I hear about not going to Acapulco.. go please ... I felt safe the whole time. Hotel... More 

Was this review helpful? Yes
ACALI2014, General Manager at Holiday Inn Acapulco La Isla, responded to this review

Dear James , good to know that your stay with us was wonderful , thanks for let us know. In Holiday Inn Acapulco la Isla, every day work to make your experience the best, while staying with us. Thanks for your kind recommendation. We look forward to your next trip to Acapulco. Gerencia General. More 

London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 28, 2015

Comfortable hotel with clean modern design. Impressed when on our first night manager came to the door to ask if all was OK. We mentioned slight problem with the shower; a member of maintenance staff was despatched within 5 minutes and small issue resolved. Small irritant was when we were asked a little later to sign a receipt to say... More 

Was this review helpful? Yes 1
ACALI2014, General Manager at Holiday Inn Acapulco La Isla, responded to this review

Dear Mr. Noawataebideawa, Thank you for your comments towards us, for Holiday Inn Acapulco La Isla is extremely important to resolve any inconvenience you may have during your stay. We are very sorry the small inconvenient regarding the pillows, we will take action so this does not occur again. The hotel is located in the middle of beaches, business, shopping... More 

San Diego, California
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 3, 2015

I stayed at this hotel while on a business trip to Acapulco. The hotel is very new and very well decorated throughout the property. The hotel is conveniently located very close to the Mundo Imperial convention center and La Isla shopping center. The staff is friendly and helpful and makes you feel welcomed. The rooms are a good size and... More 

Was this review helpful? Yes
ACALI2014, General Manager at Holiday Inn Acapulco La Isla, responded to this review

Hello Mr. Luis M. We appreciate your kind comments to us. Will send their views to all staff. We invite you to enjoy our renewed buffet. Best Regards, General Manager. More 

Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed August 7, 2014

After abandoning my horrible experience at the Crowne Plaza, I booked a stay at the Holiday Inn. I didn't realize how far away it was, but I was so desperate to get away from the CP that I went for anything. Well, this was worth it. Wonderful staff, modern clean rooms tastefully decorated and a great restaurant attached. This is... More 

Was this review helpful? Yes 2
ACALI2014, Manager at Holiday Inn Acapulco La Isla, responded to this review

Mr. Wgliradio Thank you very much for telling us your experience. In Holiday Inn Acapulco La Isla, we are always worry that your stay is perfect. We appreciate your beautiful comments about us. Guests like you make us feel, that our work is worth it. Again thank you very much. General Manager. More 

Athens, Greece
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 2, 2014

The hotel is modern, clean and located in the area of New Acapulco, off the hustle and bustle of the old town. The personnel was friendly and helpful, very polite. I would like to thank Mr Felippe Rico for his beautiful tips and excellent communication skills.

Was this review helpful? Yes 2
ACALI2014, General Manager at Holiday Inn Acapulco La Isla, responded to this review

Dear Nikolas59 Thanks so much for your comments, your feedback is so important for us. we hope you come back with us in your next stay in Acapulco. Again thank you very much. Regards, General Manager. More 

Reno, Nevada
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 28, 2014

After 7 nights at The Mayan Palace on a timeshare, myself & 2 friends needed 2 addn. nights due to flight cancellation. Palace quoted us $600.00 per night! This hotel is 3 km/2 mi./5-7 min. from the airport & across the street and South of the Mayan Palace/Grand Mayan. We checked in with a kind, english speaking clerk getting one... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
71 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed January 3, 2014

Excellent new hotel, near to Acapulco airport, efficient shuttle and good food. Away from the hustle and bustle of the City. Ideal place to relax post/pre-flight, suitable for weddings, banquets and business meetings. The service and security is excellent. Front desk staff know what they are doing. The entire team at the Hotel was like a big family. IHG platinum... More 

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 18, 2013

Me and my family are staying here during the Manuel storm. The staff excellent, running the hotel with only 25 people. We are safe, with food, water, clean rooms. They make meetings to have all guest calm with the news updated. I don't have enough words to thank this hotel.

Was this review helpful? Yes
Edmonton, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 4, 2013

I am staying in this hotel as I type this. I'm here for one night only, and needed "a good room in a hotel with a pool". Somehow I ended up here. The pool is a miserable, dirty little joke. The internet connection is horrific. You have about a thousand options in Acapulco, do not waste your time here.

Was this review helpful? Yes
SusaEstrada, Sr Sales Manager at Holiday Inn Acapulco La Isla, responded to this review

Dear Mr. Drew: Thank you for taking the time to write down your comments while staying with us. We are very sorry to learn that some aspects did not live up to your expectations and regret that you were not satisfied with our internet service and pool facility. We have checked these matters immediately with the appropriate staff members. We... More 

Comitan, MX
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 28, 2013

A good hotel near the airport in Acapulco. It is a new hotel and moderately priced. The restaurant is OK as far as hotel restaurants go. A good choice if you are there on business or just passing through. I will be staying there again this year.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

329 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (2)
Viewed
Room/suite (3)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (319)
Viewed
Room/suite (132)
Viewed
Bathroom (14)
Viewed
Pool/beach area (25)
Viewed
Hotel & grounds (43)
Viewed
Dining (29)
Viewed
Business center/function rooms (35)
Viewed
Other (41)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Acapulco hotels
6.3 mi away
Holiday Inn Resort Acapulco
Holiday Inn Resort Acapulco
#15 of 179 in Acapulco
3.5 of 5 stars 227 reviews
7.1 mi away
Crowne Plaza Acapulco
Crowne Plaza Acapulco
#12 of 179 in Acapulco
3.5 of 5 stars 644 reviews
6.5 mi away
Fiesta Americana Villas Acapulco
Show Prices
Show Prices
Show Prices
7.0 mi away
Emporio Acapulco Hotel
Emporio Acapulco Hotel
#13 of 179 in Acapulco
4.0 of 5 stars 708 reviews
3.8 mi away
Banyan Tree Cabo Marques
Banyan Tree Cabo Marques
#1 of 179 in Acapulco
5.0 of 5 stars 300 reviews
1.0 mi away
The Fairmont Acapulco Princess
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay