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Hotel Acamar Acapulco

Costera Miguel Aleman No. 26, Fracc. Las Playas, Acapulco 39390, Mexico (Formerly Acamar Beach Resort)
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Hotel Acamar Acapulco
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Ranked #124 of 179 Hotels in Acapulco
A recent review
3 of 5 stars Reviewed March 8, 2012
willemt Chilliwack b.c.
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62 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
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  • All months
    (62)
  • Mar-May only
    (23)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (14)
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Mexico City, Mexico
1 review
2 of 5 stars Reviewed 3 weeks ago

Even though we had good time at the pool área and the beach, rooms were not big enough for 4 people. They gave us a room with 2 individual beds, for my wife and 2 kids. I dont know how they though that it was going to be enough. Also, the parking facility not included in the price but available... More 

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Chilliwack b.c.
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed March 8, 2012

We go to Acapulco every year and stay in the Playa Caleta area. Wanted to try something a bit different this year so booked at the Acamar. We had asked for the best room with an ocean view and were told we had it. The room was spacious but we had no Balcony on that floor which I believe was... More 

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Fortaleza, CE
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed January 12, 2012

I'm never going back to this hotel! Awful service, breakfast and place! its located in front at the sea, ok... but at the poorest side of Acapulco and at the "mountain side" (no mountain at all, only a street shopping with a man yelling/ shouting "Naranja de oro, Naranja de oro!!!! It's sheap and awful, believe me and Acapulco will... More 

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Travelers are raving about these Acapulco hotels

Painesville
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 20, 2011

One of the best experiences I've ever had at a hotel! Will definitely go back there again.

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Erlangen, Germany
Level Contributor
72 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed April 26, 2011

I went there with two friends and at first we got a tiny room where there was no place to even leave our suitcases. When we complained at reception we were moved to a huge room, about three times the size, with a very big bathroom and a massive shared terrace. The pool was nice enough and we had a... More 

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Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 25, 2009

First of all, if you are looking for the "American" Acapulco experience, this is not the hotel for you. I vacationed with my Mexican boyfriend, so although I do speak Spanish, he did most of the communicating. This hotel is in the Acapulco Tradicional area, where the locals like to vacation. Yes, everyone speaks Spanish, and yes, you will be... More 

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Lausanne
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 2, 2009

We stayed in the Acamar after traveling through Mexico. Being very tired of traveling and all the different hotels we were super happy to stay in this hotel. Although there were some constructions renewing the recepcion area and some sort of bar at the pool we had a great time and could enjoy our stay. I must say that the... More 

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mexico df
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 2, 2009

After arriving and not knowing where the hotel was we were in awe when se saw the beautiful beach from the front desk. The people were very young and very friendly and they can get you about anything you want. It is a small hotel and it is so worth it. We got to meet the owner who is always... More 

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utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 4, 2008

first thing - was a long way from airport to the hotel but we discovered this hotel has the nicest beach of Acapulco, about personel we recived good atention from them so they use to smile the most of the time actually they were pretty good english speakers i think the most of the personel were new...... so whatever......i recived... More 

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JoseLuisAlvarez80, Revenue Manager at Hotel Acamar Acapulco, responded to this review

Dear Guest. Thank you very much for your preference. I would line to apologyze for the inconveniences you went through in our property. We are doing our best to improve many services and assure you a better and more suitable stay. Hope you visit us again soon. Greetings. Acamar Beach Resort. More 

ENGLAND
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 21, 2008

well - after a bad start on arrival with the reception staff speaking little english and the rooms we were given were awful - things did turn out great. We were a party of 3 couples from the UK so after a long long journey we didnt need the bad room start!!!!! the next morning we were given alternate rooms... More 

Was this review helpful? Yes 3
JoseLuisAlvarez80, Revenue Manager at Hotel Acamar Acapulco, responded to this review

Greetings. Thank you very much for your comment and I would like to invite you to keep visiting our hotel. We appreciate your preference, we make sure that all your comments are taken into consideration to improve our services. We hope you visit us again. Regards, Acamar Beach Resort. More 

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