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All 177 Acapulco hotels

Mayan Palace Acapulco

Av. Costera de las Palmas 1121 | Playa Diamante, Acapulco 39900, Mexico
Hotel amenities
Mayan Palace Acapulco
Ranked #5 of 177 hotels in Acapulco
Certificate of Excellence 2013
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610 people have reviewed this hotel

Traveler rating
    265
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    53
    39
    41
See reviews for
180
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6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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  • Spanish first
  • Any
English first
Hyannis
1 review
5 of 5 stars Reviewed 4 days ago NEW

Okay, my dreams came true. I went to Acapulco for a week vacation, it was beyond amazing! The weather, the beaches, the people, the horse ride... yes, I definitely plan to go back soon! My special thanks to the Mayan Palace Hotel, I loved everything there. The service was great, it made me feel like I was home. We were... More

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1 review
5 of 5 stars Reviewed 1 week ago

I don't know what we would have done without Carlos Alegria. He was our go to person for our entire stay at the Mayan. He took us everywhere and nothing was ever a problem for him. He had great suggestions on things we should do and places we should see. He was always on time, is very friendly and an... More

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Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Dexter, is taxi driver who made our stay at Mayan come alive with his fair prices, well-read presence and go-getter attitude. Mayan Palace has dearth of activities on site, so one has to drive to activities. Dexter was able to be our taxi driver and our tour guide. His phone number is 7442446491

Was this review helpful? Yes 1
orlando
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have to admit. I was very skeptical about traveling to Acapulco. I had read some bad press and wasn't sure what this vacation would be like. It took some serious coercing tactics by my wife to persuade me into this trip. My wife had been in communication with a gentleman by the name of Baldo Gomez (a highly recommended... More

Was this review helpful? Yes 2
Orlando, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The Mayan Palace Acapulco was a perfect place for our family with 3 children ages 4, 8, and 10. I can honestly say that without a doubt our driver Baldo Gomez was a huge part of the reason that our trip was so wonderful! He was hands down the highlight of our trip. My kids still say they miss him... More

Was this review helpful? Yes 2
Hyannis Port, Massachusetts
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2014

Good workers, cleaning place, beautiful beach , good hospitality , we loved the place and the Acapulco city, we went las quebradas, old Acapulco, hotel flamingos, laz Paz church . We have wonderful time, I hope will came back soon

Was this review helpful? Yes 2
Sparta, Kentucky
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2014

The resort is beautiful, clean, safe, entertaining, and spacious. I can not say enough about the amenities of this resort. The grounds are exquisite, exceptional service, and spacious/clean rooms. Although the Mayan is not right on the beach, it is within walking distance and a shuttle is available all day/night. You have access to all of the resort which includes... More

Was this review helpful? Yes 1
San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2014

The Mayan Palace Hotel looks fabulous for me the different activities offered me for my family as the water park, the discotheque, spa service always offering gym . I was always offering the best and friendly service. I also found a person who offered me a tour called Miguel Angel Amezcua acapulco that led me to know beautiful places where... More

Was this review helpful? Yes 1
Grand Rapids, Michigan
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 9, 2014

This is a resort review but I wanted to first comment about the awesome service provided by our driver Sabastian. We selected Sabastian after carefully researching several private drivers in the area. Although all the drivers we contacted seemed experienced and safe we were most impressed by Sabastian's thorough and fast responses to our questions. He provided us with airport... More

Was this review helpful? Yes 3
Greenville, South Carolina, United States
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 6, 2014

We were pleasantly surprised at this wonderful location and our stay in Acapulco. Even though there was construction going on it was never disruptive of our stay. For example one night overnight a whole area had been re-landscaped. The workers did everything at night so as not to disrupt the visitors as this was an area near the pool. Perfect... More

Was this review helpful? Yes 1

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Additional Information about Mayan Palace Acapulco

Address: Av. Costera de las Palmas 1121 | Playa Diamante, Acapulco 39900, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Acapulco
#5 Romantic Hotel in Acapulco
#10 Best Value Hotel in Acapulco
Price Range (Based on Average Rates): $$
Also Known As:
Mayan Palace Acapulco Hotel
Mayan Palace Acapulco Hotel Acapulco
Acapulco Mayan Palace
Mayan Palace Hotel Acapulco

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