We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 176 Acapulco hotels »
TRAVEL ALERT: SAFETY AND SECURITY More info

Auto Hotel Ritz Acapulco

2.5 of 5
Av. Wilfrido Massieu s/n | Fracc. Magallanes, Acapulco 39670, Mexico
Hotel amenities
Auto Hotel Ritz Acapulco
Ranked #122 of 176 hotels in Acapulco
2.5 of 5 stars 15 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

15 reviews from our community

    Trip type
Traveler rating
    2
    4
    2
    0
    7
Date Rating
Paris, France
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 6, 2011
2
people found this review helpful

staff - so rude and unhelpfull, no idea of customer service; room - no hot water, toilet didn't flush, water was leaking from the sink, fleas in a bed (no kidding), cockroaches on the floor, road work just outside the hotel all night long, nothing included in a ridiculously high price! when we reported any problem to the staff we... More

Was this review helpful? Yes
montreal
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 9, 2008
2
people found this review helpful

Traveling alone as a single older woman I felt insecure as half of the halls of the hotel were dark. I complained to the administrators and I was told that it was done in order to save electricity since a good portion of the hotel rooms were vacant!!!! The room had no telephone, so in case of emergencies you had... More

Was this review helpful? Yes

Travelers are raving about these Acapulco hotels

Maralisa Hotel and Beach Club
2.5 of 5 stars
Show Prices ABS:HotelCheckRates-d153120?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Suites Selene
4 of 5 stars
Show Prices ABS:HotelCheckRates-d154382?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Etel Suites
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d249473?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hotel Monaco
4 of 5 stars
Show Prices ABS:HotelCheckRates-d154376?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Mayan Palace Acapulco
4 of 5 stars
Show Prices ABS:HotelCheckRates-d218956?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Cornwall, Ontario
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 25, 2008
4
people found this review helpful

I stayed at the Ritz from Jan. 11 to Jan.17 2008 and would recommend it very highly. The food was excellent, the staff was very friendly and helpful, they couldn`t do enough for you. Very clean rooms, comfortable beds, the bathrooms were always very clean and asways had lots of hot water. Excellent ocean front view. Beautiful big pool. The... More

Was this review helpful? Yes
Detroit, Michigan
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 13, 2007
2
people found this review helpful

Great value for an inexpensive all inclusive! Older Hotel but very clean. Booked through Apple Vacations (charter). Stayed March 2, 2007 to March 9, 2007. No problem drinking the water (and everything else) and eating here! Never got even a twinge of sickness! The hotel staff was very friendly and helpfull. The newer tower (south tower) rooms are much nicer... More

Was this review helpful? Yes
A TripAdvisor Member
Los Angeles, CA
2 reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed May 30, 2003
23
people found this review helpful

This place charged us $100 a night for a room whose elevator and air conditioning didn't work. We asked for a change of rooms and got one where the a/c was still out of order but had the charm of having wires hanging from the bathroom ceiling. All for $100 a night. Even during the Christmas/New Year's high season, there... More

Was this review helpful? Yes
A Hotels.com Traveler
1 of 5 stars Reviewed January 11, 2012
1
person found this review helpful
Google Translation

More
Was this review helpful? Yes
A Hotels.com Traveler
1 of 5 stars Reviewed December 28, 2011
Google Translation

More
Was this review helpful? Yes
Chilpancingo, Guerrero.
Senior Contributor
30 reviews 30 reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 2, 2011
2
people found this review helpful
Google Translation

More
Was this review helpful? Yes
See 31 more reviews by Itzcoatl for Acapulco
Chateauguay
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 21, 2011
Google Translation

More
Was this review helpful? Yes
Puebla, Mexico
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 21, 2010
Google Translation

More
Was this review helpful? Yes

Travelers who viewed Auto Hotel Ritz Acapulco also viewed

Ritz Acapulco
4 of 5 stars 145 Reviews
Acapulco, Guerrero
Show Prices ABS:HotelCheckRates-d154378?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Panoramic Acapulco
2 of 5 stars 19 Reviews
Acapulco, Guerrero
Show Prices ABS:HotelCheckRates-d154364?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Crowne Plaza Acapulco
3.5 of 5 stars 298 Reviews
Acapulco, Guerrero
Show Prices ABS:HotelCheckRates-d263433?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 176 hotels in Acapulco, ranked by popularity »

Been to Auto Hotel Ritz Acapulco? Share your experiences!

Write a Review Add Photos Add Videos

Owners: What's your side of the story?

If you own or manage Auto Hotel Ritz Acapulco, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Auto Hotel Ritz Acapulco
Show the lowest price for this hotel (from our partners)
Show Prices