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Auto Hotel Ritz Acapulco

2.5 of 5 Av. Wilfrido Massieu s/n | Fracc. Magallanes, Acapulco 39670, Mexico
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Auto Hotel Ritz Acapulco
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21 reviews from our community

Traveler rating
    6
    5
    3
    0
    7
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7
5
2
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 2, 2014

My daughter and I went alone felt safe ,meet great people ,great beach great weather the rooms were clean and the view was beautiful ......staff were always friendly and helpful ... Great vacation !!!!!

California City, California
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 11, 2014

A couple of years back we decided to go to Acapulco during December, being a high season time for that place and not being prepared with a reservation we ended up at this so called hotel, we were 4 couples with kids and took 4 bedrooms, they charged us full price for the season and gave us room that were... More 

Paris, France
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 6, 2011

staff - so rude and unhelpfull, no idea of customer service; room - no hot water, toilet didn't flush, water was leaking from the sink, fleas in a bed (no kidding), cockroaches on the floor, road work just outside the hotel all night long, nothing included in a ridiculously high price! when we reported any problem to the staff we... More 

montreal
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 9, 2008

Traveling alone as a single older woman I felt insecure as half of the halls of the hotel were dark. I complained to the administrators and I was told that it was done in order to save electricity since a good portion of the hotel rooms were vacant!!!! The room had no telephone, so in case of emergencies you had... More 

Cornwall, Ontario
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 25, 2008

I stayed at the Ritz from Jan. 11 to Jan.17 2008 and would recommend it very highly. The food was excellent, the staff was very friendly and helpful, they couldn`t do enough for you. Very clean rooms, comfortable beds, the bathrooms were always very clean and asways had lots of hot water. Excellent ocean front view. Beautiful big pool. The... More 

Detroit, Michigan
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 13, 2007

Great value for an inexpensive all inclusive! Older Hotel but very clean. Booked through Apple Vacations (charter). Stayed March 2, 2007 to March 9, 2007. No problem drinking the water (and everything else) and eating here! Never got even a twinge of sickness! The hotel staff was very friendly and helpfull. The newer tower (south tower) rooms are much nicer... More 

A TripAdvisor Member
1 of 5 stars Reviewed May 30, 2003

This place charged us $100 a night for a room whose elevator and air conditioning didn't work. We asked for a change of rooms and got one where the a/c was still out of order but had the charm of having wires hanging from the bathroom ceiling. All for $100 a night. Even during the Christmas/New Year's high season, there... More 

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Additional Information about Auto Hotel Ritz Acapulco

Address: Av. Wilfrido Massieu s/n | Fracc. Magallanes, Acapulco 39670, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Auto Hotel Ritz Acapulco 2.5*
Number of rooms: 82
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