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Banyan Tree Cabo Marques

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Boulevard Cabo Marques Lote 1 | Colonia Punta Diamante, Acapulco 39907, Mexico
Best prices for: 1 room 1 guest
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Banyan Tree Cabo Marques
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Banyan Tree Cabo Marques
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279 reviews from our community

Traveler rating
    234
    34
    7
    4
    0
See reviews for
54
164
7
10
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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    (279)
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    (59)
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Victoria, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I enjoyed how spacious each "section" was. I don't call it a room because it's like an entire side of a house lol. You have the pool, couch by the pool, chairs on the deck and then you have the nice very spacious room and bathroom with tub with huge windows looking over the ocean. It's definitely an experience you... More 

Was this review helpful? Yes 2
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, Thank you for your kind words about your stay at Banyan Tree Cabo Marqués! It's nice to hear that our guests are recommending our lovely resort to others via TripAdvisor, and we are so happy that you had an “excellent experience.” We hope you will join us again for your next vacation at our Sanctuary for the... More 

Las Vegas, NV
Reviewer
4 reviews 4 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I admit I am travel snob - getting away as a couple is a luxury so we will pay to stay in luxury resorts and expect luxury quality in return. This resort absolutely hits the mark, but may not appeal to everyone. My brutal honesty follows. After a disappointing stay at Capella Ixtapa two years ago I decided I was... More 

Was this review helpful? Yes
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Banyan Tree Guest, Thank you very much for your thoughtful comments regarding your most recent visit to our Sancturary for the Senses! We also thank you for your suggestions for improvement, guest feedback is very important to our company to ensure that we offer our valued guests, superior service. Thank you again for taking the time to write. We... More 

Toronto, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 17, 2015

We've stayed at a number of Banyan Tree's over the past few years and we always have an amazing experience. Our experience at Cabo Marques was no different. To start off with the city itself is incredible and has been victim to erroneous media coverage. The town is gorgeous, has an old hollywood charm to it and the people are... More 

Was this review helpful? Yes 3
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Ajay_TO, We thank you immensely for taking the time to share your experience on TripAdvisor. We are delighted to read the nice description you made about your stay with us. We are overjoyed to know that our resort has pleased you. Our main commitment is to maintain the high standards you have experienced through consistency training to our staff... More 

u.s.
Top Contributor
51 reviews 51 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed March 2, 2015

We booked a room at banyan tree for 2 nights; the first impression is glorious, the lobby and views are beautiful. In general though I was not impressed. The rooms are comfortable and lovely, but this is in my opinion more a room for newly weds; or someone who wants to stay in their rooms the majority of their stay.... More 

Was this review helpful? Yes 1
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, We thank you immensely for taking the time to share your experience at your recent stay with others on TripAdvisor. We value your feedback, and will use it to help improve our service, and help to avoid any future problems. We sincerely hope to welcome you to Banyan Tree Cabo Marques on a future occasion. With my... More 

Guadalajara
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2015

This hotel its a Land paradise, excelent service, incredible views, all right, just the price y think its a little bit high, but otherwise it whorth any dolar! You must visit this hotel, you will love it!

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes 1
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest: On behalf of the Banyan Tree Cabo Marques family I wish to thank you for the opportunity you have given to us by staying in our Sanctuary for the Senses! We will take into consideration your suggestion concerning our prices. We sincerely appreciate your kind comments in regards to our service and views. We humbly work very... More 

Bethesda, Maryland
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 22, 2014

This was a Great Vacation - the Hotel, Service, and Employees were excellent. This is my second stay at a Banyan Tree property and Cabo Marques is truly a 5 Star / 5 Diamond property. The city of Acapulco was amazing, very safe and truly beautiful. It was very easy to get to Acapulco and will be my go to... More 

Was this review helpful? Yes 3
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Banyan Tree Guest, Thank you very much for your thoughtful comments regarding your most recent visit to our Sanctuary for the Senses. I can’t think of a better way to start my day than hearing from guests who not only enjoyed their time in our hotel but have taken a moment to comment on our staff. It is always... More 

Alameda, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 17, 2014

I had a small elopement ceremony here and we were incredibly well taken care of. Anything and everything we needed was provided - from dinner and flowers and a bouquet and a wedding cake, a nanny and a salon. There was plenty of staff available to attend to us and help us have an amazing ceremony and night. When we... More 

Was this review helpful? Yes
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest: On behalf of the Banyan Tree Cabo Marques family I wish to thank you for the opportunity you have given to us by staying in our Resort. We will take into consideration your suggestion concerning the restaurant prices. We sincerely appreciate your kind comments in regards to our associates. We humbly work very hard every day to... More 

Atlanta, GA
Senior Contributor
41 reviews 41 reviews
39 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed November 30, 2014

If you have already booked, please don't let the U.S. Embassy scare you from visiting the resort. We just returned and it was peaceful and safe. It's in the Diamante district that is supposed to be the safest of all in Acapulco. The property has excellent security and it is a LONG way in from the main road and through... More 

Was this review helpful? Yes 7
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, Thank you for bringing this matter to our attention. Please be assured that we will take immediate actions. We value your satisfaction greatly and we put it as our priority. We look forward to serve you better in a near future at our Sanctuary for the Senses! Yours sincerely Jose Portocarrero General Managerl Banyan Tree Cabo Marques More 

Santa Monica, California
Top Contributor
128 reviews 128 reviews
32 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed November 29, 2014

This is/will be an excellent resort destination once they get all of the kinks worked out. If they are going to succeed they must learn how to cater to Americans and should learn a modicum of English phrases and customs. Do not have dinner here as the prices are astronomical, even in their casual restaurant. The food is not good... More 

Was this review helpful? Yes
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, Thank you to share your review of your recent stay with others. We apologize that our hotel was not to your satisfactory regarding the beverage & food prices and rates. We value your feedback, and will use it to help improve our service, and help to avoid any future problems. We hope to see you again in... More 

New York City, New York
Contributor
19 reviews 19 reviews
19 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed November 13, 2014

My husband and I have stayed at the Banyan Tree Mayakoba three times and are absolutely in love with the style and service of the hotel, and Cabo Marques did not disappoint, actually almost surpassing Mayakoba in style and luxury. We booked using AMEX Fine Hotels and Resorts and I believe we had one of the best rooms at the... More 

Was this review helpful? Yes 2
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Banyan Tree Guest, Thank you very much for your thoughtful comments regarding your most recent visit to our Sancturary for the Senses with your husband. I can’t think of a better way to start my day than hearing from guests who not only enjoyed their time in our hotel but have taken a moment to comment on our staff.... More 

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