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All 177 Acapulco hotels

Banyan Tree Cabo Marques

5.0 of 5 Hotel   |   Boulevard Cabo Marques Lote 1 | Colonia Punta Diamante, Acapulco 39907, Mexico
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Ranked #1 of 177 hotels in Acapulco
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210 people have reviewed this hotel

Traveler rating
    178
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    2
    4
    0
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40
126
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7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

My husband, son and I thoroughly enjoyed our stay at this stunning property. The room, amenities, service and attention were all very special and the views are stunning. We stayed in Villa 204 and loved the view. The restaurants were all quite good although we were a bit surprised by the rather inattentive service at Saffron, but the quality of... More

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Ricardo S, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, I would like to thank you for taking the time to write on Trip Advisor about your experience regarding your recent visit to Banyan Tree Cabo Marques, and also for the good comments about our service and hotel facilities. Your comments regarding the service at Saffron restaurant have been discussed with the Food and Beverage Director for... More

Zihuatanejo, Mexico
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I own a boutique hotel in Zihuatanejo so I'm a bit picky when it comes to hotels. Banyan Tree was one of the best hotels I've stayed at. Rooms where unique, amenities fantastic and the Spa was amazing. We got a 3 hour massage the first day and a 90 min Thai massage the next. Must try both. Food was... More

Was this review helpful? Yes 1
Ricardo S, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Guest, We were delighted to read that you enjoyed your stay and wish to thank you very much for your gracious comments about our hotel services and associates. Thank you for choosing Banyan Tree Cabo Marques and for taking the time to share your comments via TripAdvisor. We look forward to welcoming you back to Banyan Tree Cabo Marques... More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband & I went here for our anniversary and it met every expectation. The property is in a beautiful location and we felt completely pampered by everyone there. The service truly is superb. And we marveled at how everyone was so well trained to tend to your every needs. The only downside is that it is not on the... More

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes 1
Ricardo S, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear guest, We were delighted to read that you enjoyed your stay and wish to thank you very much for your gracious comments about our hotel services and associates. Thank you for choosing Banyan Tree Cabo Marques and for taking the time to share your comments with us. We look forward to welcoming you back to Banyan Tree Cabo Marques... More

Mexico City, Mexico
Top Contributor
78 reviews 78 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

One of those hotels where all you want to do is never leave your room! The views from every part of the villa are beautiful; the staff is incredibly helpful and friendly and the service is outstanding!

Was this review helpful? Yes
Ricardo S, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear valued guest, We thank you immensely for taking the time to share your experience on TripAdvisor. We are delighted to read the nice description you made about your stay with us. We are overjoyed to know that our resort has pleased you. Our main commitment is to maintain the high standards you have experienced through consistency training to our... More

1 review
5 of 5 stars Reviewed 1 week ago

The room was wonderful. The food is good but expensive. The view of the Marques bay form the private pool is beautiful and the staff make your stay very pleasant. Highly recommended for anniversary, or honey mooners

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes
Ricardo S, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, We wish to thank you for taking the time to describe our facilities and services with the care you did. It is very gratifying for the Banyan Tree Cabo Marques family to read throughout your comments and realize that your stay with us was pleasant enough to spend your time sharing the experience with others. I have... More

London
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel provides absolute luxury in all respects. The accommodation is perfect, the staff are delightful and it is extremely well managed. Guests are made to feel very special. To have a private villa with its own decking and pool overlooking the glistening Pacific surrounded by a sub-tropical garden with all amenities to hand is heaven indeed.

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes 1
Ricardo S, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest: We wish to thank you deeply for taking the time to describe our facilities and services with the care you did with other via TripAdvisor. I am glad we have met the expectations of such a well experienced high end traveler like you; and very proud that working humbly and very hard, we can reach one of... More

Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Banyan Tree Cabo Marques is a piece of heaven on earth! We stayed at the resort in March. The property is very well managed. The buildings and villas are full of characters, blending Asian flavours into all the design. The villas are secluded, tastefully decorated and very comfortable. Staff are warm, welcoming and very professional. We dined at all three... More

Was this review helpful? Yes 1
Ricardo S, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, We wish to thank you for taking the time to describe our facilities and services with the care you did. It is very gratifying for the Banyan Tree Cabo Marques family to read throughout your comments and realize that your stay with us was pleasant enough to spend your time sharing the experience with others. I am... More

Senior Contributor
37 reviews 37 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

To celebrate our anniversary we decided to spend a weekend in Acapulco and try out the Banyan Tree Hotel. Truly an experience the location is beautiful, unique. As well as the service all staff is very efficient and ready to assist you. I tried a Thai massage in the spa. In shirt wow what a nice experience!!!

Was this review helpful? Yes
Ricardo S, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Banyan Tree Cabo Marqués Guest, Thank you for sharing your review following your Stay at our Sanctuary for the Senses in sunny Cabo Marqués! We are all delighted to read you enjoyed your stay, especially celebrating your Anniversary! On behalf of the Banyan Tree Cabo Marqués family we all look forward to being able to welcome you back very... More

League City, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you're looking for escape, relaxation and first class service you will find it here. Best service and staff we have experienced in our travels to Mexico. Rooms are clean and well serviced daily with great views, food is outstanding and the property is very well maintained. You feel like you are the only ones here and the entire staff... More

Was this review helpful? Yes
Ricardo S, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest: On behalf of the Banyan Tree Cabo Marques family I wish to thank you for the opportunity you have given to us by staying in our Resort. We sincerely appreciate your kind comments in regards to our staff and service. We humbly work very hard every day to provide our guests “remarkable experiences”. I look forward to... More

Mexico City, Mexico
1 review
4 of 5 stars Reviewed 5 weeks ago

Excelente Place! There is no better and nicer hotel in Acapulco. Beautiful. some difficulties with services, such as room service. The SPA is Excellent and Restaurants OK. I had some problems regarding noise but the problem were other guests. Thanks

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes
Ricardo S, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Banyan Tree Cabo Marqués guest, I would like to thank you for taking the time to write about your experience with us and for your high commendation on our service. Your remarks are very much appreciated as they help us to improve both our service and our product and I want to share with you the actions we are... More

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Additional Information about Banyan Tree Cabo Marques

Also Known As:
Banyan Tree Cabo Marques Hotel
Banyan Tree Cabo Marques Hotel Acapulco
Address: Boulevard Cabo Marques Lote 1 | Colonia Punta Diamante, Acapulco 39907, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Acapulco
#3 Romantic Hotel in Acapulco
#4 Family Hotel in Acapulco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Banyan Tree Cabo Marques 5*
Official Description (provided by the hotel):
Rediscover the charm, romance, and dramatic sunsets of Acapulco at Banyan Tree Cabo Marqués, nestled in an exclusive hideaway of Punta Diamante. The Valley View Pool Villa has its own private pool and floor to ceiling windows to capture inspiring cliff-side views, of Acapulco Bay and the Pacific Ocean. The resort boasts a distinctively Asian flavour, with steeply pitched roofs, wide eaves, and the entire villa built on stilts. ... more   less 
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