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Banyan Tree Cabo Marques

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Boulevard Cabo Marques Lote 1 | Colonia Punta Diamante, Acapulco 39907, Mexico
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Banyan Tree Cabo Marques
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Banyan Tree Cabo Marques
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294 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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    (98)
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Mexico City, Mexico
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

After a period of too much business travel and having been under a lot of stress, my wife decided to take me away for a quiet weekend. She could not have chosen a better hotel to relax, unwind, rest. Each "room" is in fact a self sufficient villa with a large room, bathroom, plus your own mini private swimming pool,... More 

Was this review helpful? Yes 1
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, We are very glad to read you comments on TripAdvisor and I am sorry that we brought you such an unhappy experience at the gym with the Air conditioning. Please rest assured that we will listen and learn from your voice and share your feed back with our Engineering team also with our Front Office team for... More 

Ventura, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

LOCATION: Such an amazing, unique resort. Perfect location ... VERY secluded, yet only a 20 minute taxi ride to the heart of Acapulco. After taking a day-trip into the city to see the sites, we were so glad that we stayed in Cabo Marques at the Banyan Tree and not on Acapulco Beach were it is so noisy and crowded.... More 

Was this review helpful? Yes 1
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Banyan Tree Guest, Thank you very much for your thoughtful comments regarding your most recent visit to our Sancturary for the Senses with your family. I can’t think of a better way to start my day than hearing from guests who not only enjoyed their time in our hotel but have taken a moment to comment about our staff,... More 

Corpus Christi, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

They resort area of Banyan Tree is nothing short of AMAZING! Our stay was incredible, the hotel, service, amenities, and food were all amazing. I highly recommend the hotel to anyone looking to relax and experience the Pacific side of Mexico. Everyone has their own experiences when traveling however, the resort area is so unique and beautiful it speaks for... More 

Was this review helpful? Yes 3
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, Thank you for your kind words about your stay at Banyan Tree Cabo Marqués! It's nice to hear that our guests are recommending our lovely resort to others via TripAdvisor, and we are so happy that you had an “excellent experience.” We hope you will join us again for your next vacation at our Sanctuary for the... More 

Vancouver
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spent an afternoon here last weekend with a business associate and was absolutely blown away the villas up on the cliff looking at the ocean with private pool are beyond words nice. The service with little golf cart shuttles everywhere was also fantastic. I will be back to stay here

Was this review helpful? Yes
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear valued guest, We thank you immensely for taking the time to share your experience on TripAdvisor. We are delighted to read the nice description you made about your recent visit. We are overjoyed to know that our resort has pleased you. Our main commitment is to maintain the high standards you have experienced through consistency training to our staff... More 

Ponte Vedra Beach, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 6, 2015

I honestly can't come up with the words to describe this place other then Amazing. The first two days my wife and I never left our room. We spent the entire time eating our meals on our deck overlooking the Ocean and bay. Between meals we swam in our private pool enjoying the sun and each other. I recommend having... More 

Was this review helpful? Yes
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Mike N, We thank you immensely for taking the time to share your experience on TripAdvisor. We are delighted to read the nice description you made about your stay with us. We are overjoyed to know that our resort has pleased you. Our main commitment is to maintain the high standards you have experienced through consistency training to our... More 

san diego
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 2, 2015 via mobile

Gorgeous villa with private pool/deck. Food is excellent and delicious, although quite expensive and there are no other options unless you drive out of hotel for a while...no beach. I woul not take children, although they are allowed. Amazing and knowledgeable masseuses from Asia! Great gym room too.

Was this review helpful? Yes
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear valued Guest, Thank you for sharing your review following your Stay at our Sanctuary for the Senses in sunny Cabo Marqués! We are all delighted to read you enjoyed your stay, especially the food and Spa services! On behalf of the Banyan Tree Cabo Marqués family we all look forward to being able to welcome you back very soon.... More 

Rockwall, Texas
Level Contributor
141 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
4 of 5 stars Reviewed May 27, 2015

Rated # 1 on Trip Advisor, Banyan Tree Cabo Marques is indeed a wonderful property, but not a full five star in my opinion. Albeit, I'm critical of hotels, but when you're paying upwards of $700/night, things better be letter perfect; they were not. We had requested a hotel pick up, for safety concerns. Our flight was well over an... More 

Was this review helpful? Yes 1
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, Thank you for taking the time to inform us of your experience. I will personally review our cleaning process with our Housekeeping department in order to double check our cleaning process and prevent this situation from happening to future guests. Your comments and patronage are important to us; you are a valued customer and it is our... More 

chapel hill
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed May 20, 2015

The views are unbelievable on the ocean front rooms, the room is huge and well appointed. The splash pool is great and ours was very private. Note, not all pools are so private. The staff was very friendly and nice. You Must take a golf cart to go to the main building unless your room is very close. A very... More 

Was this review helpful? Yes
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, We wish to thank you for taking the time to describe our facilities and services with the care you did. It is very gratifying for the Banyan Tree Cabo Marques family to read throughout your comments and realize that your stay with us was pleasant enough to spend your time sharing the experience with others. I have... More 

Victoria, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 11, 2015

I enjoyed how spacious each "section" was. I don't call it a room because it's like an entire side of a house lol. You have the pool, couch by the pool, chairs on the deck and then you have the nice very spacious room and bathroom with tub with huge windows looking over the ocean. It's definitely an experience you... More 

Was this review helpful? Yes 2
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, Thank you for your kind words about your stay at Banyan Tree Cabo Marqués! It's nice to hear that our guests are recommending our lovely resort to others via TripAdvisor, and we are so happy that you had an “excellent experience.” We hope you will join us again for your next vacation at our Sanctuary for the... More 

Las Vegas, NV
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed April 9, 2015

I admit I am travel snob - getting away as a couple is a luxury so we will pay to stay in luxury resorts and expect luxury quality in return. This resort absolutely hits the mark, but may not appeal to everyone. My brutal honesty follows. After a disappointing stay at Capella Ixtapa two years ago I decided I was... More 

Was this review helpful? Yes 8
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Banyan Tree Guest, Thank you very much for your thoughtful comments regarding your most recent visit to our Sancturary for the Senses! We also thank you for your suggestions for improvement, guest feedback is very important to our company to ensure that we offer our valued guests, superior service. Thank you again for taking the time to write. We... More 

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