We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Banyan Tree Cabo Marques

Hotel website
Hotel deals
Boulevard Cabo Marques Lote 1 | Colonia Punta Diamante, Acapulco 39907, Mexico
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Banyan Tree Cabo Marques
Professional photos View all
Browse nearby
Banyan Tree Cabo Marques
Write a Review

283 reviews from our community

Traveler rating
    238
    34
    7
    4
    0
See reviews for
54
166
8
10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (283)
  • Mar-May only
    (97)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (59)
All months
chapel hill
Top Contributor
68 reviews 68 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The views are unbelievable on the ocean front rooms, the room is huge and well appointed. The splash pool is great and ours was very private. Note, not all pools are so private. The staff was very friendly and nice. You Must take a golf cart to go to the main building unless your room is very close. A very... More 

Was this review helpful? Yes
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, We wish to thank you for taking the time to describe our facilities and services with the care you did. It is very gratifying for the Banyan Tree Cabo Marques family to read throughout your comments and realize that your stay with us was pleasant enough to spend your time sharing the experience with others. I have... More 

Victoria, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2015

I enjoyed how spacious each "section" was. I don't call it a room because it's like an entire side of a house lol. You have the pool, couch by the pool, chairs on the deck and then you have the nice very spacious room and bathroom with tub with huge windows looking over the ocean. It's definitely an experience you... More 

Was this review helpful? Yes 2
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, Thank you for your kind words about your stay at Banyan Tree Cabo Marqués! It's nice to hear that our guests are recommending our lovely resort to others via TripAdvisor, and we are so happy that you had an “excellent experience.” We hope you will join us again for your next vacation at our Sanctuary for the... More 

Las Vegas, NV
Reviewer
4 reviews 4 reviews
4 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 9, 2015

I admit I am travel snob - getting away as a couple is a luxury so we will pay to stay in luxury resorts and expect luxury quality in return. This resort absolutely hits the mark, but may not appeal to everyone. My brutal honesty follows. After a disappointing stay at Capella Ixtapa two years ago I decided I was... More 

Was this review helpful? Yes 4
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Banyan Tree Guest, Thank you very much for your thoughtful comments regarding your most recent visit to our Sancturary for the Senses! We also thank you for your suggestions for improvement, guest feedback is very important to our company to ensure that we offer our valued guests, superior service. Thank you again for taking the time to write. We... More 

Toronto, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 17, 2015

We've stayed at a number of Banyan Tree's over the past few years and we always have an amazing experience. Our experience at Cabo Marques was no different. To start off with the city itself is incredible and has been victim to erroneous media coverage. The town is gorgeous, has an old hollywood charm to it and the people are... More 

Was this review helpful? Yes 3
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Ajay_TO, We thank you immensely for taking the time to share your experience on TripAdvisor. We are delighted to read the nice description you made about your stay with us. We are overjoyed to know that our resort has pleased you. Our main commitment is to maintain the high standards you have experienced through consistency training to our staff... More 

u.s.
Top Contributor
51 reviews 51 reviews
26 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed March 2, 2015

We booked a room at banyan tree for 2 nights; the first impression is glorious, the lobby and views are beautiful. In general though I was not impressed. The rooms are comfortable and lovely, but this is in my opinion more a room for newly weds; or someone who wants to stay in their rooms the majority of their stay.... More 

Was this review helpful? Yes 2
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, We thank you immensely for taking the time to share your experience at your recent stay with others on TripAdvisor. We value your feedback, and will use it to help improve our service, and help to avoid any future problems. We sincerely hope to welcome you to Banyan Tree Cabo Marques on a future occasion. With my... More 

Guadalajara
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2015

This hotel its a Land paradise, excelent service, incredible views, all right, just the price y think its a little bit high, but otherwise it whorth any dolar! You must visit this hotel, you will love it!

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes 1
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest: On behalf of the Banyan Tree Cabo Marques family I wish to thank you for the opportunity you have given to us by staying in our Sanctuary for the Senses! We will take into consideration your suggestion concerning our prices. We sincerely appreciate your kind comments in regards to our service and views. We humbly work very... More 

Bethesda, Maryland
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 22, 2014

This was a Great Vacation - the Hotel, Service, and Employees were excellent. This is my second stay at a Banyan Tree property and Cabo Marques is truly a 5 Star / 5 Diamond property. The city of Acapulco was amazing, very safe and truly beautiful. It was very easy to get to Acapulco and will be my go to... More 

Was this review helpful? Yes 3
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Banyan Tree Guest, Thank you very much for your thoughtful comments regarding your most recent visit to our Sanctuary for the Senses. I can’t think of a better way to start my day than hearing from guests who not only enjoyed their time in our hotel but have taken a moment to comment on our staff. It is always... More 

Alameda, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 17, 2014

I had a small elopement ceremony here and we were incredibly well taken care of. Anything and everything we needed was provided - from dinner and flowers and a bouquet and a wedding cake, a nanny and a salon. There was plenty of staff available to attend to us and help us have an amazing ceremony and night. When we... More 

Was this review helpful? Yes
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest: On behalf of the Banyan Tree Cabo Marques family I wish to thank you for the opportunity you have given to us by staying in our Resort. We will take into consideration your suggestion concerning the restaurant prices. We sincerely appreciate your kind comments in regards to our associates. We humbly work very hard every day to... More 

Atlanta, GA
Senior Contributor
41 reviews 41 reviews
39 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed November 30, 2014

If you have already booked, please don't let the U.S. Embassy scare you from visiting the resort. We just returned and it was peaceful and safe. It's in the Diamante district that is supposed to be the safest of all in Acapulco. The property has excellent security and it is a LONG way in from the main road and through... More 

Was this review helpful? Yes 8
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, Thank you for bringing this matter to our attention. Please be assured that we will take immediate actions. We value your satisfaction greatly and we put it as our priority. We look forward to serve you better in a near future at our Sanctuary for the Senses! Yours sincerely Jose Portocarrero General Managerl Banyan Tree Cabo Marques More 

Santa Monica, California
Top Contributor
129 reviews 129 reviews
33 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed November 29, 2014

This is/will be an excellent resort destination once they get all of the kinks worked out. If they are going to succeed they must learn how to cater to Americans and should learn a modicum of English phrases and customs. Do not have dinner here as the prices are astronomical, even in their casual restaurant. The food is not good... More 

Was this review helpful? Yes
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, Thank you to share your review of your recent stay with others. We apologize that our hotel was not to your satisfactory regarding the beverage & food prices and rates. We value your feedback, and will use it to help improve our service, and help to avoid any future problems. We hope to see you again in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

214 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (189)
Viewed
View from room (23)
Viewed
Hotel & grounds (22)
Viewed
Room/suite (60)
Viewed
Pool/beach area (17)
Viewed
Dining (6)
Viewed
Bathroom (10)
Viewed
Family/play areas (2)
Viewed
Other (49)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (10)
Viewed
View from room (1)
Viewed
Pool/beach area (2)
Viewed
Dining (1)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities