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All 177 Acapulco hotels

Banyan Tree Cabo Marques

5.0 of 5 Hotel   |   Boulevard Cabo Marques Lote 1 | Colonia Punta Diamante, Acapulco 39907, Mexico
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Ranked #1 of 177 hotels in Acapulco
A recent review
5 of 5 stars reviewed 3 days ago
greshells Mexico
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234 people have reviewed this hotel

Traveler rating
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45
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Mexico
Contributor
11 reviews 11 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

It is the best hotel in Acapulco! The service is impeccable and Beatriz Alarcon is the top employee always taking care of us. The Thai restaurant and the spa are amazing. Our favorite we keep coming back!

Was this review helpful? Yes 1
Jose P, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear valued guest, We thank you immensely for taking the time to share your experience on TripAdvisor. We are delighted to read the nice description you made about your stay with us. We are overjoyed to know that our resort has pleased you. Our main commitment is to maintain the high standards you have experienced through consistency training to our... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

Banyan Tree Cabo is unforgettable. My wife and I stayed 6 nights in Room 606 (pool villa by the rocks). I called ahead to request a villa with sunlight and privacy. Then GM Ricardo (there has since been a change) provided us with the perfect room. We have stayed at both Cabo and Mayakoba. While Mayakoba had better service (everyone... More

Was this review helpful? Yes 1
Jose P, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Banyan Tree Cabo Marqués Guest, On behalf of all The Cabo Marqués family we Thank you for your feedback and the great way you describe Our hotel. We are really happy and we appreciate that you noticed all the details we had to make your stay memorable. We hope to see you soon and we would be delighted to... More

Mexico City, Mexico
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 13, 2014

overall service and attention to customer's needs are great. The food could use a little more flavour but the ingredients used are fresh and of good quality. The hotel personal is always kind and willing to help in any way to make the stay comfortable. I would definitely return.

Was this review helpful? Yes 2
Jose P, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest: On behalf of the Banyan Tree Cabo Marques family I wish to thank you for the opportunity you have given to us by staying in our Resort. We sincerely appreciate your kind comments in regards to our associates. We humbly work very hard every day to provide our guests “remarkable experiences”. I look forward to having the... More

Mons, Belgium
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 25, 2014

I got a nice villa for 375usd per night. Excellent service and a friendly staff that is always there to help. However, I ate the breakfast buffet and it was 95 usd for two people. The food was good nowhere near the quality I expected for the price. The hotel taxies are vey nice but cost about double the cost... More

Was this review helpful? Yes 2
Jose P, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest: We wish to thank you deeply for taking the time to describe our facilities and services with the care you did. I am glad we have met the expectations of such a well experienced high end traveler like you; and very proud that working humbly and very hard, we can reach one of our goals, which is... More

Monterrey, Mexico
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 19, 2014

Just as advertised, the entire Banyan Tree Cabo Marques is not just a get-away, but an experience. The resort is located in a semi-remote area between the new and the old Acapulco. This makes it accesible by car via Mexico City, which is a great plus. But the most important thing about the place is the feeling of isolation. You... More

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes 3
Jose P, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Banyan Tree Cabo Marques Guest, We wish to thank you for taking the time to describe our facilities and services with the care you did. It is very gratifying for the Banyan Tree Cabo Marques family to read throughout your comments and realize that your stay with us was pleasant enough to spend your time sharing the experience with... More

Mexico City, Mexico
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 17, 2014

This is my first stay in a Banyan Tree so, I guess they all have excellent service, and prices are the same range. The villas are beautiful, each one of them has a spacious room and bathroom with amazing views and private terraces with pool. The SPA is very nice, but the amount of different massages you can get can... More

Was this review helpful? Yes 1
Jose P, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Banyan Tree Cabo Marques Guest, On behalf of all the Cabo Marqués family we Thank you for your feedback and the great way you describe Our hotel and services via TripAdvisor. We are really happy and we appreciate that you noticed all the details we had to make your stay memorable. We hope to see you soon and we... More

Seattle, Washington
1 review
5 of 5 stars Reviewed June 13, 2014

Banyan Tree is the definition of bliss. The people at Banyan are the nicest folks in the world and will make sure you feel special. From the villa to villa buggie rides, ocean views, the spa, & Saffron--you cannot have a bad time. See Rubi for a lovely massage! See Diego at Saffron for a wonderful dinner experience! See the... More

Was this review helpful? Yes
Jose P, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Banyan Tree Cabo Marques guest, We were delighted to read that you enjoyed your stay and wish to thank you very much for your gracious comments about our hotel services and associates. Thank you for choosing Banyan Tree Cabo Marques and for taking the time to share your comments with others via TripAdvisor. We look forward to welcoming you... More

Mexico City, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2014

The hotel is really beautiful and comfortable. It was a very nice experience! The views from the Villa are amazing and the private pool is wonderful!!! Safro restaurant delicious and very romantic!!!!

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes 1
Jose P, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Bantyan Tree Cabo Marques Guest, I would like to thank you for taking the time to write on TripAdvisor about your experience regarding your recent visit to our Sanctuary for the Senses, and also for the good comments about our service and the Saffron Restaurant. We invite you to visit us again in Banyan Tree Cabo Marques and enjoy... More

Sydney, Australia
2 reviews
5 of 5 stars Reviewed May 22, 2014

Banyan Tree is truly amazing. We spent 7 gorgeous days here and everything exceeded our expectations. The villa's are divine, service is just wonderful,, and the restaurants are exceptional. We also had an in villa bbq on our final night which was really special. If you're looking for a romantic and relaxing location you cannot go past Banyan Tree Cabo... More

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes
Ricardo S, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest: We wish to thank you deeply for taking the time to describe our facilities and services with the care you did via TripAdvisor. I am glad we have met the expectations of such a well experienced high end traveler like you; and very proud that working humbly and very hard, we can reach one of our goals,... More

Mexico City, Mexico
1 review
5 of 5 stars Reviewed May 21, 2014

Superb personal attention in all hotel areas, really top SPA with beautiful and elegant installations, very expert therapists, fantastic rooms with personal swimming pool, great staff, good food. We are comparing with equivalent hotels like 4Seasons Bora Bora/ St Regis and Rosewood ressorts and we must say that as overall result this facility is one of the best worldwide

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes
Ricardo S, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear valued guest, We thank you immensely for taking the time to share your experience on TripAdvisor. We are delighted to read the nice description you made about your stay with us. We are overjoyed to know that our resort has pleased you. Our main commitment is to maintain the high standards you have experienced through consistency training to our... More

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Additional Information about Banyan Tree Cabo Marques

Address: Boulevard Cabo Marques Lote 1 | Colonia Punta Diamante, Acapulco 39907, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Banyan Tree Cabo Marques 5*
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Also Known As:
Banyan Tree Cabo Marques Hotel Acapulco

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Luxury Hotel in Acapulco #1 Top resorts Hotel in Acapulco #1 Romantic Hotel in Acapulco #1 Spa Hotel in Acapulco #1 Family Hotel in Acapulco #1 Business Hotel in Acapulco
Hotel Class
Official Description (provided by the hotel)
Rediscover the charm, romance, and dramatic sunsets of Acapulco at Banyan Tree Cabo Marqués, nestled in an exclusive hideaway of Punta Diamante. The Valley View Pool Villa has its own private pool and floor to ceiling windows to capture inspiring cliff-side views, of Acapulco Bay and the Pacific Ocean. The resort boasts a distinctively Asian flavour, with steeply pitched roofs, wide eaves, and the entire villa built on stilts. ... more   less 
Number of rooms
47

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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