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Banyan Tree Cabo Marques

Travelers' Choice award winner
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Boulevard Cabo Marques Lote 1 | Colonia Punta Diamante, Acapulco 39907, Mexico
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1 room 1 adult
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Banyan Tree Cabo Marques
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343 Reviews from our TripAdvisor Community

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chapel hill
Level Contributor
88 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Banyan tree has many positive aspects, beautiful, quiet environment, most of the staff are very nice and helpful, rooms are great, warm pools are wonderful, terraces are terrific, breakfasts are excellent. The only drawbacks are the price, for Mexico and Acapulco especially. the prices are very high. The check in process takes far too long for my tastes. Even though... More 

Review collected in partnership with Banyan Tree

Helpful?
Thank Judy G
Mexico City, Mexico
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Amazing hotel, this was our 5th time and it keeps on getting better . The service , the villa, nature conservation , weather , sunsets, food are all super. The view from our villa (404) was just great. This hotel is very private and exclusive. It is wonderful for honeymooners of for a few days with your couple. I hope... More 

Helpful?
Thank Felix927
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear valued guest, We thank you immensely for taking the time to share your experience on TripAdvisor. We are delighted to read the nice description you made about your stay with us. We are overjoyed to know that our resort has pleased you. Our main commitment is to maintain the high standards you have experienced through consistency training to our... More 

Paris, France
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Amazing place, incredible quality of service, rooms amazing, the best level of service i either saw; wonderful buffet for breakfast. ; only limit: the restaurants are so expensive, you need to rent a car to go in the wonderful restaurants of Acapulco!

Helpful?
Thank Etzim
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, On behalf of all The Cabo Marqués Family we Thank you for your feedback and the great way you describe Our hotel. We are really happy and we appreciate that you noticed all the details we had to make your stay memorable. We hope to see you soon and we would be delighted to make you feel... More 

New York City, New York
1 review
5 of 5 stars Reviewed December 28, 2015

From the service to the accommodations to the food, this place is fabulous. We felt relaxed from the minute we arrived. The staff is amazing. There is nothing that they wouldn't do for you. We stayed for six nights and never left the premises. The only negative is that you have to travel to the beach but we were perfectly... More 

Helpful?
Thank Leslie A
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, On behalf of all The Cabo Marqués Family we Thank you for your feedback and the great way you describe Our hotel. We are really happy and we appreciate that you noticed all the details we had to make your stay memorable. We hope to see you soon and we would be delighted to make you feel... More 

Los Angeles, California
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed December 28, 2015 via mobile

This is a spectacular place! Our villa 408 was perfectly placed to capture the most spectacular sunsets. You can also savor some of the best food in Acapulco right here at your own resort. The staff is accommodating and attentive and extremely friendly. We also feel this resort is very well priced for what you receive... We will return!

Helpful?
Thank MickeyEvans
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, Thank you for your kind words about your stay at Banyan Tree Cabo Marqués! It's nice to hear that our guests are recommending our lovely resort to others via TripAdvisor, and we are so happy that you had an “excellent experience.” We hope you will join us again for your next vacation at our Sanctuary for the... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 14, 2015

This place is magical! The service, the views, the food, the amenities- really, I am still glowing. Our villa (311) had partial ocean views and was very private, which we loved but we'll likely book a full ocean view when we return because I do believe it's worth the extra money if you can swing it. We loved the everyone... More 

Helpful?
1 Thank ValentineBureau
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear valued Guest, On behalf of all The Cabo Marqués family we Thank you for your feedback and the great way you describe Our hotel. We are really happy and we appreciate that you noticed all the details we had to make your stay memorable. I have taken note of your observations regarding the sun exposure at the villa assigned... More 

Miami, FL
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed November 30, 2015

Seldom we go to hotels where we just want to stay and never go back home...this is one of them. The rooms are beautiful, the view amazing. The place is designed to stay in the villa and never leave...literally. This is the perfect place for a honeymoon. I mean you get your own pool and everything...Service is way top of... More 

Helpful?
1 Thank son_travel2004
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, We wish to thank you for taking the time to describe our facilities and services with the care you did. It is very gratifying for the Banyan Tree Cabo Marques family to read throughout your comments and realize that your stay with us was pleasant enough to spend your time sharing the experience with others. I look... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 9, 2015

A few weeks ago I went with my husband and we both fell in love with the hotel. Not to mention the amazing ocean view. The service was great and from the very moment you walk into the hotel you can feel the relaxing atmosphere. Above all I thoroughly enjoyed the food, and our server Luis Fernando was very attentive... More 

Helpful?
1 Thank Marina0226
Jose P, General Manager at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, On behalf of all The Cabo Marqués family we Thank you for your feedback and the great way you describe Our hotel. We are really happy and we appreciate that you noticed all the details we had to make your stay memorable. We hope to see you soon and we would be delighted to make you feel... More 

San Francisco, California
Level Contributor
3 reviews
4 of 5 stars Reviewed November 4, 2015

My husband and I just returned from an incredibly relaxing stay at the Banyan Tree. I was a little nervous visiting Acapulco as it's in a dangerous area for women, but at no point did I feel unsafe traveling to or from the property. The food was not what I would consider five star, but we certainly didn't have any... More 

Helpful?
Thank JV986
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest: We wish to thank you deeply for taking the time to describe our facilities and services with the care you did. I am glad we have met the expectations of such a well experienced high end traveler like you; and very proud that working humbly and very hard, we can reach one of our goals, which is... More 

chapel hill
Level Contributor
88 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed October 16, 2015

This hotel is so beautiful you will not want to leave. Worth getting an ocean view if possible. The villa is very large with a nice, heated infinity pool and great canopy area to stay out of the sun, too. The bath room is excellent with a great walk in shower. There is also a free standing tub from which... More 

Helpful?
2 Thank Judy G
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, Thank you for your kind words about your stay at Banyan Tree Cabo Marqués! It's nice to hear that our guests are recommending our lovely resort to others via TripAdvisor, and we are so happy that you had an “excellent experience.” We hope you will join us again for your next vacation at our Sanctuary for the... More 

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