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All 177 Acapulco hotels

Quinta Real Acapulco

4.5 of 5 Hotel   |   Paseo de la Quinta 6 | Fracc. Real Diamante, Acapulco 39907, Mexico
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Ranked #45 of 177 hotels in Acapulco
A recent review
4 of 5 stars reviewed 1 week ago
Lou Lou J Mexico City, Mexico
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54 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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English first
Mexico City, Mexico
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel has great rooms, all ocean view, very clean and with quite nice details. A place to enjoy and really rest. Personnel is kind and courteous, the only issue I recommend to guests is to ask regarding restaurants service hours. I would also suggest to look nearby restaurants for their menu for lunch and dinner is quite limited and... More

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Mexico City, Mexico
Top Contributor
90 reviews 90 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

Unfortunately because of the ups and down that Acapulco's tourist industry has had, the hotels have felt this... My husband and I stayed at the Quinta Real this past weekend while in Acapulco attending a birthday party. The Quinta Real once was one of the best but it has been allowed to age in a not so nice way: The... More

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Mexico City, Mexico
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 19, 2014

The quality of the beach is not very good with burned wood pieces coming from the river close by. I got a strange itchy rash on my legs from the sea water in front of the hotel. There are no coffee machines in the room! The food is ridiculously expensive and not so good. The internet works poorly and there... More

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Mexico City, Mexico
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 22, 2014

It is an old hotel, located in an ideal location in Diamante. The best part of the hotel is the pool area, reserve a sun shaded cabana early in the morning, great drinks, average and pricey food. The spa is outstanding, the gym has 3 pieces of equipment. The hotel is relatively small, maybe 80 rooms; service is very good.... More

Was this review helpful? Yes 1
São Paulo, SP
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 8, 2014

I stayed with my family at Quinta Real and it was really very pleasurable ! The people are very helpful and kind, the hotel is clean, the view is amazing. I recommend. If I return to Acapulco I will stay there for sure.

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Houston, Texas
2 reviews
2 of 5 stars Reviewed March 3, 2014

This hotel is beautiful, however it is still lacking the level of service for a grand tourism five star hotel. Last Saturday they had a wedding party on the beach that lasted until 4am. None of the other hotel guests could sleep. When we reported noisy and drunk guests next to our room nothing was done about it. When we... More

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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 28, 2013

We have been huge Quinta Real fans for years and this hotel, Quinta Real Acapulco, is a disappointing exception to its "siblings" all across the Mexican Republic.. The "Master's Suites" are no suites at all. The day we arrived, we tried to call room service to ask for some ice (no ice around) but both telephones didn't work. We had... More

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Queretaro, Mexico
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 19, 2013

Quinta Real remains one of the premier property on Playa Diamante. Perfect location at the North end of the beach. Excellent and friendly service throughout. Good but overpriced food, but that is to be expected in a hotel of this caliber. Hotel could use some renovations as one would expect perfection for the price paid.

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Santiago L, Director General at Quinta Real Acapulco, responded to this review
Google Translation

Muchas gracias por sus amables comentarios. Nos enorgullece que hable así de nuestro hotel. Tomamos muy seriamente los comentarios que... More

Mexico City, Mexico
Top Contributor
175 reviews 175 reviews
60 hotel reviews
264 helpful votes 264 helpful votes
1 of 5 stars Reviewed June 28, 2012

This used to be one of the best hotels in Acapulco. But that was way before 2008. I'm just extremely pissed off at this hotel in so many ways. I paid a rate of 250 USD, which is very high considering the destination and that it wasn't in holiday period. The Check in was slow, very slow. The rooms are... More

Was this review helpful? Yes 6
Lincoln, Nebraska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2012

Just fabulous. During the week we had the pool to ourselves. Fabulous food but pricey. You can take the short walk next door and get food and drinks from the locals at greatly reduced prices.

Was this review helpful? Yes 1
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Additional Information about Quinta Real Acapulco

Address: Paseo de la Quinta 6 | Fracc. Real Diamante, Acapulco 39907, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quinta Real Acapulco 4.5*
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Also Known As:
Quinta Real Acapulco Hotel Acapulco
Quinta Real Hotel Acapulco
Acapulco Quinta Real Hotel

30 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style
#8 Luxury Hotel in Acapulco #12 Spa Hotel in Acapulco #21 On the Beach Hotel in Acapulco
Hotel Class
Official Description (provided by the hotel)
Located in the prestigious Punta Diamante beach area; breathtaking views of the ocean and near the International Convention Ctr. ... more   less 
Number of rooms
64

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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