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Quinta Real Acapulco

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Paseo de la Quinta 6 | Fracc. Real Diamante, Acapulco 39907, Mexico
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1 room 1 guest
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Quinta Real Acapulco
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67 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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East Coast
Level Contributor
103 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed April 22, 2015

Spent 4 nights here to attend a wedding in Acapulco. The location of the hotel is great with high security and a private beach. Staff were extremely courteous and helpful. Rooms large and all have ocean views. Need to take elevator to the pool and beach area, but this was not a problem. 5 floors of rooms. We were on... More 

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El Paso, Texas
Level Contributor
72 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed December 10, 2014

The property itself is very well maintained and is situated on a hill overlooking Playa Revolcadero, with all rooms offering an ocean view. The room I stayed in was very clean and my family and I slept quite comfortably, but I do want to point out that the AC was somewhat confusing to operate. Staff at this hotel were very... More 

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Mexico City, Mexico
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 23, 2014

The Quinta Real in Acapulco is one of the very few hotels that has a really private Beach, and I mean private. If you travel with children under between 8 and 14 years old is great, since you can enjoy taking the sun and watching them playing in the Beach. Most people think of Quinta Real as a couple destination... More 

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Mexico City, Mexico
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 21, 2014 via mobile

The hotel has great rooms, all ocean view, very clean and with quite nice details. A place to enjoy and really rest. Personnel is kind and courteous, the only issue I recommend to guests is to ask regarding restaurants service hours. I would also suggest to look nearby restaurants for their menu for lunch and dinner is quite limited and... More 

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Mexico City, Mexico
Level Contributor
153 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed August 20, 2014

Unfortunately because of the ups and down that Acapulco's tourist industry has had, the hotels have felt this... My husband and I stayed at the Quinta Real this past weekend while in Acapulco attending a birthday party. The Quinta Real once was one of the best but it has been allowed to age in a not so nice way: The... More 

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Mexico City, Mexico
2 reviews
2 of 5 stars Reviewed July 19, 2014 via mobile

The quality of the beach is not very good with burned wood pieces coming from the river close by. I got a strange itchy rash on my legs from the sea water in front of the hotel. There are no coffee machines in the room! The food is ridiculously expensive and not so good. The internet works poorly and there... More 

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Mexico City, Mexico
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 22, 2014

It is an old hotel, located in an ideal location in Diamante. The best part of the hotel is the pool area, reserve a sun shaded cabana early in the morning, great drinks, average and pricey food. The spa is outstanding, the gym has 3 pieces of equipment. The hotel is relatively small, maybe 80 rooms; service is very good.... More 

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São Paulo, SP
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 8, 2014

I stayed with my family at Quinta Real and it was really very pleasurable ! The people are very helpful and kind, the hotel is clean, the view is amazing. I recommend. If I return to Acapulco I will stay there for sure.

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Houston, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 3, 2014

This hotel is beautiful, however it is still lacking the level of service for a grand tourism five star hotel. Last Saturday they had a wedding party on the beach that lasted until 4am. None of the other hotel guests could sleep. When we reported noisy and drunk guests next to our room nothing was done about it. When we... More 

Was this review helpful? Yes 1
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 28, 2013

We have been huge Quinta Real fans for years and this hotel, Quinta Real Acapulco, is a disappointing exception to its "siblings" all across the Mexican Republic.. The "Master's Suites" are no suites at all. The day we arrived, we tried to call room service to ask for some ice (no ice around) but both telephones didn't work. We had... More 

Was this review helpful? Yes 1
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