We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sands Acapulco Hotel & Bungalows

2.5 of 5 Costera M. Aleman 178 | Frac. Magallanes, Acapulco 39670, Mexico
Hotel website
Announcement
Click for details
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Sands Acapulco Hotel & Bungalows
Professional photos View all
Browse nearby
Sands Acapulco Hotel & Bungalows
Sands Acapulco Hotel & Bungalows
Sands Acapulco Hotel & Bungalows
Write a Review

62 reviews from our community

Traveler rating
    25
    23
    5
    4
    5
See reviews for
30
15
3
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (62)
  • Mar-May only
    (13)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (22)
All months
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here in Feb 2005. Clean hotel but bad service. Had to ask repeatedly for towels. Front desk service was awful; unfriendly and weren't interested in serving us. Pool clean and good size. Playground on site was really old. Lots of French speaking Canadian guests.

Was this review helpful? Yes
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed January 23, 2014

Stayed only for one night - had enough. The front desk staff never looked happy, just bothered. The breakfast was included, and was good and plentiful. The bungalows are not a good choice, as they are on another property, way at the back of the hotel, so they do present a security concern.

Was this review helpful? Yes 1
Sands Acapulco ... A, Director General at Sands Acapulco Hotel & Bungalows, responded to this review
Google Translation

Gracias por sus comentarios, esperamos verlo pronto en otra ocasión. More 

Minneapolis, Minnesota
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 3, 2013

I spent 10+ days at the Sands last February instead of staying with a friend who lives there. I have stayed there over the years and can say that the friendliness of the staff cannot be found anywhere else. I have stayed both in the high rise part of the hotel but last February, I stayed in the bungalows where... More 

Was this review helpful? Yes 1
Sands Acapulco ... A, Director de Relaciones con Clientes at Sands Acapulco Hotel & Bungalows, responded to this review

Thank you for your comments, hope to see you soon. More 

Mississauga, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 30, 2013

My husband has been coming to The Sands every year for about 20 years with the exception of last year (due to a family celebration in Europe). He has stayed at other hotels prior to that but he found The Sands suited his requirements best. For the past 7 years I have been there with him (as this is a... More 

Was this review helpful? Yes 2
Troy, Michigan
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 13, 2012

After nearly 20 years of spending February and March at the Sands I thought I would write a review of ALL of my stays here. The friendliness of the staff cannot be found anywhere else. Anything you might want or need the entire staff is there to help you from Rafael and Moises, the office staff, the front desk, the... More 

Was this review helpful? Yes 3
West Monroe
Top Contributor
132 reviews 132 reviews
39 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed November 10, 2012

I always stay at the Hotel Sands in Acapulco. I like the value and friendliness of the staff. I can stay at the 4-5 star hotels, but I do not get the value. If you are looking for luxury, this is not the hotel. They are clean and friendly. The food is good and the grounds are kept clean. I... More 

Was this review helpful? Yes 1
Mexico City, Mexico
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 1, 2011

My family spent 4 nights at this hotel in July 2011. To begin with I was annoyed at check-in because there is a 50 peso a day fee for parking. It is not much, but the English version of their website says it is free. Upon entering our room we discovered they did not give us 2 double beds as... More 

Was this review helpful? Yes 1
Ontario
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 23, 2009

I was staying at the Sands for a 3 week break and sadly needed medical help during my last week. My Spanish is very poor and communication was difficult. The management and staff at the Sands did everything possible to help with my medical treatment and to communicate information with my family back home. I am particularly grateful to Raphael... More 

Was this review helpful? Yes 3
Long Island City
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 8, 2009

That's a decent hotel, howver do not expect the kind of luxury that you would even find in a 2 star hotel. Most furniture looked old, but fulfilled their purpose.

Was this review helpful? Yes 1
McAllen, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 15, 2008

After 3 days lodging at the Acapulco Diana; where I have stayed for years I decided it was time for a change of scenery. The Sands sits aproximately three blocks directly east on the main drag and I was lucky to get a rate of 58.85 for my own bungalow. When paying with a credit card I later found out... More 

Was this review helpful? Yes 4
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sands Acapulco Hotel & Bungalows? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sands Acapulco Hotel & Bungalows

Address: Costera M. Aleman 178 | Frac. Magallanes, Acapulco 39670, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sands Acapulco Hotel & Bungalows 2.5*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Expedia, Despegar.com, Booking.com, Travelocity, Hotels.com, Priceline, TripOnline SA, Odigeo and Tingo so you can book your Sands Acapulco Hotel & Bungalows reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sands Hotel Acapulco
Hotel Style:
#17 Best Value Hotel in Acapulco

88 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (33)
Viewed
Pool/beach area (3)
Viewed
Family/play areas (5)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (12)
Viewed
Bathroom (5)
Viewed
Dining (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (55)
Viewed
Pool/beach area (7)
Viewed
Room/suite (10)
Viewed
Family/play areas (12)
Viewed
Dining (6)
Viewed
Hotel & grounds (11)
Viewed
Bathroom (3)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay