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Ritz Acapulco

Costera Miguel Aleman, 159, Acapulco 39670, Mexico
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Ritz Acapulco
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Ranked #29 of 179 Hotels in Acapulco
A recent review
5 of 5 stars reviewed 2 weeks ago
Educated-diner Jackson, MS
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jackson, MS
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel, outstanding service, great balcony overlooking ocean, always cleaning one of the cleanest hotels we have ever been in. We booked this online through expedia and found this all inclusive resort. It is a place to unwind and relax.

Was this review helpful? Yes
Jorge A, Admin. Redes Sociales at Ritz Acapulco, responded to this review
Google Translation

Estimado Jackson, Muchas gracias por su preferencia y por su apreciable visita, nos agrada saber que cumplimos con sus expectativas,... More 

Warsaw, Poland
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 19, 2015

Ritz is not the newest on, but in this Hotel You will find everything what is needed for a nice holidays. Very good located with a private beach, next to small market, pool ... Everyday hotel provide a lot of attractions every day: like aqua-aerobic or evening concerts etc. Restaurant is Very Good, and You can choose between many different... More 

Was this review helpful? Yes 2
Jorge A, Admin Redes Sociales at Ritz Acapulco, responded to this review
Google Translation

Hola buen dia, muchas gracias por su preferencia, nos agrado contar con su apreciable visita y esperamos vuelvan a visitarnos... More 

Jacksonville, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 17, 2014

the ritz was a great place to stay. the room was fantastic and clean. the food was ok, the service was awesome and lius at the bar went above and beyond... the view from the balcony was breathtaking. we had a side room so we had the best of both views. the bay was stunning on the other side the... More 

Was this review helpful? Yes 3
Jorge A, Administrador de Redes Sociales at Ritz Acapulco, responded to this review

Thank you very much for your preference and your comments , we work day by day to provide better service, we hope to return soon , greetings . More 

Peterborough
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed March 26, 2014

When I booked, I thought that "The Ritz" would be a bit of an upscale hotel in Acapulco.. Nope.. First room was very very dated and gross. They did (after one night) switch us to the other tower which was much nicer. Beds are awful unless you like hard like concrete mattresses. Food was OK as were the grounds. The... More 

Was this review helpful? Yes 6
Jorge A, Administrador de Redes Sociales at Ritz Acapulco, responded to this review
Google Translation

Gracias por sus comentarios los tomamos en cuenta para ir mejorando nuestro servicio,los esperamos vuelvan pronto. More 

Ottawa, canada
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 23, 2014 via mobile

March 2014, very nice temperature and location. Service is excellent and food good. A little variation on the fruit side would be nice. Never saw any pineapple nor bananas all week :(( i. The buffet side. A la carte restaurant was excellent. Would not hesitate to go back. If you go during a weekend intend yourself to see lots of... More 

Was this review helpful? Yes 1
Jorge A, Administrador de Redes Sociales at Ritz Acapulco, responded to this review
Google Translation

Muchas gracias por su prefereia,esperamos vuelvan pronto. More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 13, 2014

I will start off with this is by far a very beautiful resort to travel, between the wonderful staff always greeted with a smile. When you are looking for a personal touch this is a place you would love to vacation and not want to leave. Daily fresh sheets & clean room's, bathrooms cleaned with fresh towels/clean breathtaking beach/clean pool... More 

Was this review helpful? Yes 5
Jorge A, Administrador de Redes Sociales at Ritz Acapulco, responded to this review
Google Translation

Muchas gracias por su preferencia ,los esperamos pronto de vuelta. More 

Michigan, United States
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed March 1, 2014

37 days at the badly maintained Ritz put my husband and I over the edge this year! We gave it another chance as our friends frequent this locale. HOWEVER, it was a mistake that we will not make next year! Hot, cheap food was barely lukewarm, making us question the safety of the food, much of which was reinvented from... More 

Was this review helpful? Yes 3

Travelers are raving about these Acapulco hotels

London, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
5 of 5 stars Reviewed January 6, 2014

We spent at Ritz Acapulco an amazing week. The location of this hotel is perfect right on one of the nicest beaches in Acapulco, close to shopping, restaurants and a Park. The room is pretty decent, a lot of channels in English and have a breathtaking view of the bay, an unforgettable view of the Acapulco Bay and its shore... More 

Was this review helpful? Yes 15
Jorge A, Administrador de Redes Sociales at Ritz Acapulco, responded to this review
Google Translation

Muchas gracias por su comentario y su preferencia, esperamos vuelva pronto,saludos. More 

Mexico City, Mexico
Level Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed June 2, 2013

Front desk: Nice staff, gentle and quick, no problems with this. Rooms: Nice ocean view, beds could be softer but they are ok, tv just local signal but i guess didn't go to watch tv, right? Food: Well, just buffet food, not great but it was ok, i enjoyed the snack bar overall good, drinks were really good, no cheap... More 

Was this review helpful? Yes 1
Bucharest
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed April 17, 2013

This hotel is located directly on the beach an it has two buildings, the main one which was build over 50 years ago and the second one, build over 30 years ago. We received a room in the second one, big and clean, but a little bit shabby, located at the 11th floor. It had a nice balcony with a... More 

Was this review helpful? Yes 4
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