We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Acapulco Tortuga

Costera M. Aleman 132 | Fracc. Condesa in Front of Bungy, Acapulco 39690, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
Management photos
Acapulco Tortuga
View Map
Add Photo Write a Review

58 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    7
    14
    12
    5
    20
See reviews for
17
6
2
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (58)
  • Mar-May only
    (14)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (26)
All months
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 11, 2014

I enjoy my time in Acapulco. The hotel is fine for the price, the restaurant MUFFINS is super delicious, the view is amazing, the hotel is in remodelation and my room was a new one really really nice! I recomend, ok is not a expensive one four stars, but is a good price, for the place, air conditioner, tv, elevator,... More 

Was this review helpful? Yes 1
Chicago, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 3, 2014

Well, stayed here because it was a gift from my wife's uncle. Truly regret taking him up on it. We travel quite a lot and have gone all over the world. This was the absolute worst one of them all. Extremely run down, badly in need of a rehab, face lift, resuscitation. Killed roaches throughout our stay. Brought one down... More 

Was this review helpful? Yes 2

Travelers are raving about these Acapulco hotels

Montreal, Quebec, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 10, 2013

If internet is important to you. This is NOT the place to be. Every day the computer guy was working on the internet and it never became available to me for one whole week. Also, The hotel is across the streets from many bars which play music until 5:00 am. You get to hear that music as if it was... More 

Was this review helpful? Yes 2
California City, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 29, 2012

If you're looking for a tranquil retreat while vacationing on Acapulco, we would not hesitate to recommend this beautiful Hotel! We stayed in the "Tortuga" superior and it completely met our needs. It was bright, clean, had a spectacular view and provided privacy. Therestaurant was perfect for breakfast and lunches. The ceiling fans and breeze off the ocean kept us... More 

Was this review helpful? Yes 2
Melbourne, Australia
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
1 of 5 stars Reviewed December 14, 2011

If you like to sleep all day and go out until 7 am in the morning then this is the ideal place to go. 2 nd floor opposite the bars on the main drag wasn't the place to be, hard beds concrete would have had more give, an inflatable doll would have given you more help then the staff.

Was this review helpful? Yes 3
Edmonton, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 28, 2011

Our family stayed at this hotel and lasted one night. We came affiliated through our timeshare and was assured it was a good trade. But it wasn't. The locks for the rooms were from many years ago and there was no dead bolt installed either. The patio doors didn't even close properly. There are a number of bars across the... More 

Was this review helpful? Yes 2
Vancouver, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 11, 2011

I would tell anyone who is thinking about or about to book this hotel is to get another place it's a dump!! The front desk was a joke no one spoke a word of English and gesturing was all we could do to get our room!! The floor in the foyer shook all the time you stood or sat there....... More 

Was this review helpful? Yes 3
San Diego
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 7, 2010

I was there for celebrare new year, its nOisy and old... And the worst service

Was this review helpful? Yes 5
Xalapa, Mexico
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 29, 2009

The architecture is nice. The rooms are big enough. The swimming pool is nice. Is relative cheap (70USD one person). In the "classic" Acapulco Beach.

Was this review helpful? Yes 3
pomona
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 30, 2009

it was nice! i dnt knw for the people that didnt like it but for my fam n i it was awesome the worker's in there were nice n they helped us wit our luggage's up n down wen we were going n leaving the hotel... very friendly... i will go back to the same place...

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (3)
Viewed
View from room (3)
Viewed
Pool/beach area (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Room/suite (4)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Acapulco hotels
0.6 mi away
Crowne Plaza Acapulco
Crowne Plaza Acapulco
#12 of 179 in Acapulco
3.5 of 5 stars 644 reviews
0.5 mi away
Sands Acapulco Hotel & Bungalows
0.4 mi away
Emporio Acapulco Hotel
Emporio Acapulco Hotel
#13 of 179 in Acapulco
4.0 of 5 stars 707 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Holiday Inn Resort Acapulco
Holiday Inn Resort Acapulco
#15 of 179 in Acapulco
3.5 of 5 stars 227 reviews
0.2 mi away
Fiesta Americana Villas Acapulco
0.9 mi away
Copacabana Beach Hotel
Copacabana Beach Hotel
#41 of 179 in Acapulco
3.0 of 5 stars 387 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay