We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 177 Acapulco hotels

Acapulco Tortuga

3.5 of 5 Hotel   |   Costera M. Aleman 132, Acapulco 39690, Mexico
Hotel amenities
Save Saved
You added Acapulco Tortuga to your Saves list
Acapulco Tortuga
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Ranked #71 of 177 hotels in Acapulco
  • Overview
  • Reviews (49)
  • Photos (18)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (1)
  • More
Write a Review

49 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Montreal, Quebec, Canada
1 review
1 of 5 stars Reviewed January 10, 2013

If internet is important to you. This is NOT the place to be. Every day the computer guy was working on the internet and it never became available to me for one whole week. Also, The hotel is across the streets from many bars which play music until 5:00 am. You get to hear that music as if it was... More

Was this review helpful? Yes
California City, California
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2012

If you're looking for a tranquil retreat while vacationing on Acapulco, we would not hesitate to recommend this beautiful Hotel! We stayed in the "Tortuga" superior and it completely met our needs. It was bright, clean, had a spectacular view and provided privacy. Therestaurant was perfect for breakfast and lunches. The ceiling fans and breeze off the ocean kept us... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed December 14, 2011

If you like to sleep all day and go out until 7 am in the morning then this is the ideal place to go. 2 nd floor opposite the bars on the main drag wasn't the place to be, hard beds concrete would have had more give, an inflatable doll would have given you more help then the staff.

Was this review helpful? Yes 1
Edmonton, Canada
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 28, 2011

Our family stayed at this hotel and lasted one night. We came affiliated through our timeshare and was assured it was a good trade. But it wasn't. The locks for the rooms were from many years ago and there was no dead bolt installed either. The patio doors didn't even close properly. There are a number of bars across the... More

Was this review helpful? Yes
Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 11, 2011

I would tell anyone who is thinking about or about to book this hotel is to get another place it's a dump!! The front desk was a joke no one spoke a word of English and gesturing was all we could do to get our room!! The floor in the foyer shook all the time you stood or sat there....... More

Was this review helpful? Yes 1
San Diego
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 7, 2010

I was there for celebrare new year, its nOisy and old... And the worst service

Was this review helpful? Yes 2
Xalapa, Mexico
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 29, 2009

The architecture is nice. The rooms are big enough. The swimming pool is nice. Is relative cheap (70USD one person). In the "classic" Acapulco Beach.

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed May 30, 2009

it was nice! i dnt knw for the people that didnt like it but for my fam n i it was awesome the worker's in there were nice n they helped us wit our luggage's up n down wen we were going n leaving the hotel... very friendly... i will go back to the same place...

Was this review helpful? Yes
New Jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed March 29, 2009

The hotel is old and area was horrible. The pool was as dirty as the water in it was cloudy and hazzy. Be careful of the food and the surroundings of this hotel. There is no luxury about this place.... It is sad to see the poverty on the street everywhere you go. The noise from the alley which the... More

Was this review helpful? Yes
Lancaster, PA
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 14, 2008

As part of a group of college students, we only stayed over a weekend. Wiil never stay here again ! Dirty, unfriendly, over-priced crap hole. Someone broke into ouir room ( we were only gone for 1 1/2 hrs ) and stole electronics and wallets etc. while we were out. had to have been the hotel staff--no forced entry-balcony still... More

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage Acapulco Tortuga, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Acapulco Tortuga? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Acapulco Tortuga

Address: Costera M. Aleman 132, Acapulco 39690, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Acapulco Tortuga 3.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Tingo and Otel so you can book your Acapulco Tortuga reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tortuga Hotel Acapulco
Acapulco Tortuga Acapulco
Acapulco Tortuga Hotel

18 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (18)
Room/suite (7)
Hotel & grounds (3)
View from room (2)
Pool/beach area (1)
Other (5)

Management photos: Courtesy of the property manager

All management photos (1)
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Acapulco with
any amenities


Bar / Lounge Beach Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool
Hotel Style
#26 On the Beach Hotel in Acapulco
Hotel Class
Number of rooms

Questions & Answers

Questions? Get answers from Acapulco Tortuga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer