I have stayed here a few times and have noticed the place is in desperate need of repair and is rundown on my last visits. The owner needs a real dose of reality and should learn that guests are not there to listen to the problems with staff and running of the hotel. Good concept in the early 2000's, but... more

I used to like this hotel but my recent stay was a nightmare. They can't find the keys for most of the rooms, the linens need replaced, the towels are thin and ragged, and the place needs a good cleaning. The owner has serious issues and it is affecting not only the quality but the atmosphere. With a number of... more

If there is a Place in Acapulco where you can feel at home is Las Palmas . Such a nice enviroment, professional service , great clean rooms David and the staff went beyond limits to make me have a good time speccially Enrique Beristain ohh lord is such a wonderfull manager and his service oriented staff is great Thank you... more

I have grown to know and love David and all his staff over the years. I go there once or twice a year and their goal is to please. They will happily provide you with maps, food at all hours day and night, or handle any other special requests. They even have an on-call doctor. Relaxing pool and bar area... more