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The Fairmont Pierre Marques

Playa Revolcadero s/n | P.O. Box 474, Acapulco 39890, Mexico
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The Fairmont Pierre Marques
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Ranked #10 of 178 Hotels in Acapulco
A recent review
5 of 5 stars reviewed 3 weeks ago
Carolemexico Mexico City, Mexico
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311 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mexico City, Mexico
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A friend and I stayed at the a Pierre Marques for 6 nights during the Acapulco Tennis Open. I don't think I have ever stayed in a more perfect hotel. The service is attentive, caring and efficient, the food varied and tasty, the large rooms comfortable, deluxe, with all amenities. From the time I made the reservation by phone to... More 

Review collected in partnership with Fairmont Hotels & Resorts

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GerenciaGeneralAca, General Manager at The Fairmont Pierre Marques, responded to this review

Wow Carolemexico! Thank you very much for taking the time to share such an amazing feedback of your recent experience at The Fairmont Pierre Marques. I’m delighted to hear that you truly enjoy your stay with us, This positive comments makes us very happy. It was a pleasure hosting you and I hope you keep us in mind the next... More 

Beechhurst
1 review
4 of 5 stars Reviewed 3 weeks ago

Not the typical high rise hotel but a very rexlaing environment. Staff goes out of its way to make you feel at home. From the moment we arrived, we were welcomed like family. Our accommendations were wonderful. Our room had love swans on our bed made by the housekeeping staff. Everyone was wonderful. The Valentine's Day 58th anniversary of the... More 

Review collected in partnership with Fairmont Hotels & Resorts

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GerenciaGeneralAca, General Manager at The Fairmont Pierre Marques, responded to this review

Thank you Charles F for your review and your kind words about our property, It is indeed a great place to relax! This positive comments makes us very happy. It’s always a pleasure to hear from you. It was a pleasure hosting you and I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine... More 

Mexico City, Mexico
Contributor
17 reviews 17 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Last weekend my wife, 1 year old baby and I travelled to Acapulco for the weekend. We were unlucky that this weekend was the Acapulco Open (tennis) and rates were astonishingly high. We paid ~400 USD per night incl breakfast. The hotel is definitely not worthy. It needs lots of maintenance, rooms are outdated. We slept in a "remodeled" suite,... More 

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GerenciaGeneralAca, General Manager at The Fairmont Pierre Marques, responded to this review

Dear ROGALA1, Thank you for taking the time to share with us your feedback on your recent stay at The Fairmont Pierre Marques. We are sorry to learn about this problem, please accept our most sincere apologize, you can be sure that your feedback is taken seriously and that it will of course help us prevent future defects in our... More 

Cuajimalpa De Morelos
1 review
5 of 5 stars Reviewed February 20, 2015

Best beach in Acapulco, great hotel and service, the hotel is old but very nice, very clean. I wouldn't say old, it's Classic and clasy. The best weather is from November to May. Tabachin restaurant its a must, beautiful and delicious food.

Review collected in partnership with Fairmont Hotels & Resorts

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GerenciaGeneralAca, Gerente at The Fairmont Pierre Marques, responded to this review

Dear Mayra Margarita R, Thank you so much for your kind words about our property! We are so glad that you have enjoyed your stay at The Fairmont Pierre Marques, It is always a pleasure to hear from our guests and when they share comments like yours, just make our day perfect! It was a pleasure hosting you and I... More 

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 19, 2015

We were looking for a good option for our stay in Acapulco. After checking some of the reviews, we decided to give the Fairmont Pierre Marques. I was kind of skeptical, to say the least. This hotel has soooo many years since it opened that I was in a panic. We got there on a Sunday afternoon. The check-in was... More 

Was this review helpful? Yes
GerenciaGeneralAca, Gerente at The Fairmont Pierre Marques, responded to this review

¡Wow Celina G! Your review is amazing! I cannot tell you the big smile we all have, it is really incredible to know all our efforts were rewarded with your expectations being exceed. That is definitely our best award, we want to turn your moments into memories. It was and it will be a plasure to have you back any... More 

Punta Cana
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 15, 2015

This is a wonderful hotel. l spend 24 days at the resort. I would highly suggest this resort to anyone who would like a relaxing holiday in Mexico. The management at this hotel is First Class and it certainly shows. The staff is fantastic. They treated me like I was their only guest. From the front desk, housekeeping, grounds maintenance,... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
GerenciaGeneralAca, General Manager at The Fairmont Pierre Marques, responded to this review

Dear Ronald K, Thank you very much for taking the time to share such an amazing feedback of your recent experience at The Fairmont Pierre Marques, we are so glad that you have enjoyed your stay. It was a pleasure hosting you and I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker... More 

Milan, Italy
Top Contributor
106 reviews 106 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 11, 2015

The Pierre Marques is, in my view, definitively the best place you can stay at in Acapulco. I have been going to this hotel since around 1980 ... during this time, the hotel of course has suffered many restructuring works, ownership has changed, the sorroundings have changed, the decorations, etc ... yes, but it still has that luxurious old-fashion touch... More 

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GerenciaGeneralAca, Gerente at The Fairmont Pierre Marques, responded to this review

Thank you Ricardo-s-serrano for your review and your kind words about our property. We are so glad that you have enjoyed your stay. It’s always a pleasure to hear from you. I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker General Manager More 

Contributor
13 reviews 13 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 3, 2015

Welcomed by a warm and attentive staff and provided with an amazing upgrade to a Jr Suite with fabulous view of Pool and Ocean. A charming alternative to the Acapulco Princess Convention style hotel yet access to all the amenities. Willowstream Spas are amongst the best in the world and this location and treatments are 5 star and make this... More 

Was this review helpful? Yes
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Wow! Thank you Payan_cc for this incredible review, it is always a pleasure to hear from our guest, and when they share comments like yours, just make our day perfect! I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker General Manager More 

Pacifica, California
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed February 2, 2015

A personal touch is what I always look for in service. This hotel exudes more than this! The ambience and beauty of this hotel is unmatched. When one is left with this unparalleled service, one's vacation truly becomes memorable! Whether you are traveling alone, as a couple or in families, there is no doubt the Fairmont Pierre Marques surpasses all... More 

Was this review helpful? Yes
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Dear Firenze2015, Thank you so much for your kind words about our property! What a treat to read. We are so glad that you have enjoyed your stay. It was a pleasure hosting you and I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker General Manager More 

Mexico City, Mexico
1 review
5 of 5 stars Reviewed January 23, 2015

Hotel rooms are very comfortable, staff is truly friendly, they make you feel at home. It's located on the Acapulco Diamante zone (Newest zone) not at the bay which is highly crowded. It has a great beach.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Thank you FKobeh for your review! Wow! What a treat to read! We are so glad that you have enjoyed your stay. Is always a pleasure to hear from our guests. I hope you keep us in mind the next time you travel to Acapulco Sincerely, Catherine Becker General Manager More 

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