We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Fairmont Pierre Marques

Playa Revolcadero s/n | P.O. Box 474, Acapulco 39890, Mexico
Hotel amenities
The Fairmont Pierre Marques
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #10 of 178 Hotels in Acapulco
A recent review
5 of 5 stars reviewed 1 week ago
AlbertoVelasco1 Mexico City, Mexico
Add Photo Write a Review

341 Reviews from our TripAdvisor Community

Traveler rating
    142
    97
    49
    33
    20
See reviews for
130
91
10
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (341)
  • Mar-May only
    (116)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (99)
All months
Mexico City, Mexico
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

One of the few hotels in the new section of Acapulco with a beach. It is a classic!! Excellenty ran by Fairmont. This hotel and Las Brisas are my favorite hotes in Acapulco. Definitel recommend staying here when you visit Acapulco

Was this review helpful? Yes
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

AlbertoVelasco1, thank you so much for your kind words about our property! Wow! What a treat to read! Is always a pleasure to hear from our guests. I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker, General Manager More 

Mexico City, Mexico
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was looking for a good hotel to relax and spend a large weekend. I choose the Pierre Marques because I wanted a small and less crowded place unlike the Princess. Service and food was excellent, but yes, this hotel is getting older and outdated, I would expect more luxury from Fairmont, this is just a simple 5 star hotel... More 

Was this review helpful? Yes
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Dear nedve18, I really appreciate your kind and constructive review. Such comments are sincerely providing us with great feedback for our team. We truly regret the fact that your expectations were not met. Rest assured that your feedback is being taken with extreme seriousness and timeliness and that it will be taken into consideration in our decision making process. Is... More 

Guadalajara, Mexico
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 26, 2015

The rooms seem old and outdated, our restroom was very small. The service was awful, took forever and when we ordered room service the spoons that were brought to us were previously used and not washed and the salsa was rotten. Personnel wasn't very nice. The pool and beach area were ok.

Was this review helpful? Yes
GerenciaGeneralAca, General Manager at The Fairmont Pierre Marques, responded to this review

Dear Magda V, I really appreciate your kind and constructive review. Such comments are sincerely providing us with great feedback for our team, I would definitely follow-up. We truly regret the fact that your expectations were not met. Rest assured that your feedback is being taken with extreme seriousness and timeliness and that it will be taken into consideration to... More 

Mexico City, Mexico
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 7, 2015

Perfect resort in the most exclusive zone in Acapulco. Great pool area and if it's not enough you have free access to the fairmont Princess just in he right side of this hotel. Great service, give us a welcome with ice pops, early check in and use of all facilities while waiting. Good restaurants, break fast is good enough, but... More 

Was this review helpful? Yes
GerenciaGeneralAca, General Manager at The Fairmont Pierre Marques, responded to this review

Dear Ricardo G, Thank you very much for taking the time to share such an amazing feedback of your recent experience at Fairmont Pierre Marques; We are so glad that you have enjoyed your stay, it is always a pleasure to hear from our guest, and when they share comments like yours, just make our day perfect! It was a... More 

Mexico
1 review
5 of 5 stars Reviewed March 28, 2015

It is a quiet and traditional hotel, with efficient services and kind hospitality, beautyful gardens, although it is not new building it is very well maintened. I liked specially the check-in and chek-out services, very kind and effcient. Recomended for familiy purposes. as well business purposes.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
GerenciaGeneralAca, General Manager at The Fairmont Pierre Marques, responded to this review

Wow Manuel A! Thank you for your incredible review! We are so glad that you have enjoyed your stay, it is always a pleasure to hear from our guest, and when they share comments like yours, just make our day perfect! We appreciate the time you spent sharing your comment. It was a pleasure hosting you and I hope you... More 

Mexico City, Mexico
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 5, 2015

A friend and I stayed at the a Pierre Marques for 6 nights during the Acapulco Tennis Open. I don't think I have ever stayed in a more perfect hotel. The service is attentive, caring and efficient, the food varied and tasty, the large rooms comfortable, deluxe, with all amenities. From the time I made the reservation by phone to... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
GerenciaGeneralAca, General Manager at The Fairmont Pierre Marques, responded to this review

Wow Carolemexico! Thank you very much for taking the time to share such an amazing feedback of your recent experience at The Fairmont Pierre Marques. I’m delighted to hear that you truly enjoy your stay with us, This positive comments makes us very happy. It was a pleasure hosting you and I hope you keep us in mind the next... More 

Beechhurst
1 review
4 of 5 stars Reviewed March 4, 2015

Not the typical high rise hotel but a very rexlaing environment. Staff goes out of its way to make you feel at home. From the moment we arrived, we were welcomed like family. Our accommendations were wonderful. Our room had love swans on our bed made by the housekeeping staff. Everyone was wonderful. The Valentine's Day 58th anniversary of the... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
GerenciaGeneralAca, General Manager at The Fairmont Pierre Marques, responded to this review

Thank you Charles F for your review and your kind words about our property, It is indeed a great place to relax! This positive comments makes us very happy. It’s always a pleasure to hear from you. It was a pleasure hosting you and I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine... More 

Mexico City, Mexico
Contributor
17 reviews 17 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 3, 2015

Last weekend my wife, 1 year old baby and I travelled to Acapulco for the weekend. We were unlucky that this weekend was the Acapulco Open (tennis) and rates were astonishingly high. We paid ~400 USD per night incl breakfast. The hotel is definitely not worthy. It needs lots of maintenance, rooms are outdated. We slept in a "remodeled" suite,... More 

Was this review helpful? Yes 2
GerenciaGeneralAca, General Manager at The Fairmont Pierre Marques, responded to this review

Dear ROGALA1, Thank you for taking the time to share with us your feedback on your recent stay at The Fairmont Pierre Marques. We are sorry to learn about this problem, please accept our most sincere apologize, you can be sure that your feedback is taken seriously and that it will of course help us prevent future defects in our... More 

Cuajimalpa De Morelos
1 review
5 of 5 stars Reviewed February 20, 2015

Best beach in Acapulco, great hotel and service, the hotel is old but very nice, very clean. I wouldn't say old, it's Classic and clasy. The best weather is from November to May. Tabachin restaurant its a must, beautiful and delicious food.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
GerenciaGeneralAca, Gerente at The Fairmont Pierre Marques, responded to this review

Dear Mayra Margarita R, Thank you so much for your kind words about our property! We are so glad that you have enjoyed your stay at The Fairmont Pierre Marques, It is always a pleasure to hear from our guests and when they share comments like yours, just make our day perfect! It was a pleasure hosting you and I... More 

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 19, 2015

We were looking for a good option for our stay in Acapulco. After checking some of the reviews, we decided to give the Fairmont Pierre Marques. I was kind of skeptical, to say the least. This hotel has soooo many years since it opened that I was in a panic. We got there on a Sunday afternoon. The check-in was... More 

Was this review helpful? Yes
GerenciaGeneralAca, Gerente at The Fairmont Pierre Marques, responded to this review

¡Wow Celina G! Your review is amazing! I cannot tell you the big smile we all have, it is really incredible to know all our efforts were rewarded with your expectations being exceed. That is definitely our best award, we want to turn your moments into memories. It was and it will be a plasure to have you back any... More 

Questions? Get answers from hotel staff and past guests. Ask a question

133 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (114)
Viewed
Room/suite (19)
Viewed
Pool/beach area (21)
Viewed
View from room (9)
Viewed
Hotel & grounds (15)
Viewed
Family/play areas (1)
Viewed
Dining (5)
Viewed
0:16
Videos (3)
Viewed
Other (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (2)
Viewed
Dining (3)
Viewed
Other (10)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay