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All 177 Acapulco hotels

The Fairmont Pierre Marques

4.0 of 5 Hotel   |   Playa Revolcadero s/n | P.O. Box 474, Acapulco 39890, Mexico
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The Fairmont Pierre Marques
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Ranked #17 of 177 Hotels in Acapulco
A recent review
3 of 5 stars reviewed 2 days ago
AlexaNyc Mexico City, Mexico
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248 reviews from our community

Traveler rating
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    76
    39
    28
    16
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95
64
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30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Mexico City, Mexico
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

So,…. This location for me, is the best of Acapulco, the beach is great, the temperature of the sea is incredible and it’s just a very nice place to visit. However I was quite disappointed by the hotel, food was actually below average, the rooms need renovation, and it all seems very old. We went to spend the day at... More

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Mexico City, Mexico
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Well yes, what a great hotel, actually considering going again real soon, beautiful beaches, great service and the fact that wifi has a price is great since that gives me the perfect excuse to stay offline and have a true vacation disconnected from the world, for a guy who deals with technology every day this is a huge plus. I... More

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Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Thank you Eduardo J for your review! We are so glad that you have enjoyed your stay. It is indeed a great place to relax! I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker General Manager More

Mexico CIty
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been Fairmont Pierre visitors since long time ago. We had not been here recently but decided to stay for our final summer week on Acapulco. The hotel was completely crowded with families from school summer vacations. When arriving at the Presidents club front desk, they asigned us a room without a view and we requested immediately for a... More

Was this review helpful? Yes 1
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Joaq, thank you so much for your kind words about our property! Wow! What a treat to read! Is always a pleasure to hear from our guests. I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker General Manager More

San Antonio, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for long weekend in September. Buildings are old but have been well maintained. It is important to remember that this hotel has been fighting the elements for 50 years so while it retzins the charm ofnthe bygone era, it is also fighting its age. We booked an oceanview deluxe room overlooking the large pool and beach. There is no... More

Was this review helpful? Yes 3
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Thank you Wallygator44 for your review and your kind words about our property. We are so glad that you have enjoyed your stay. It’s always a pleasure to hear from you. I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker General Manager More

Stockholm, Sweden
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel is beautiful, the facilities are excellent and the staff is very friendly and helpful. The room was spacious, modern and very clean, with all possible amenities. Since there were not many guests at the hotel, the staff upgraded our room and we got a beautiful room with a view.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Thank you Helen O for your review! We are so glad that you have enjoyed your stay. It is indeed a great place to relax. We hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker General Manager More

Mexico City
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Valet parking is mandatory which I don't like at all, and had to pay $125 pesos (around 9.60 Dlls. a day). The hotel is old and it shows, but really nothing to worry about. Pools are very good, specially the big one. The beach area is also very good. During my stay (by the end of summer vacation), staff was... More

Was this review helpful? Yes 1
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Dechopin, First of all, I like to apologize for the delay in replying to your review. I’m disheartened to hear you felt nickeled and dimed. That is the last thing we want for any of our guest. Such comments are sincerely providing us with great feedback for our team. Even our team was busy it doesn't mean they have to... More

Miami, Florida
Contributor
13 reviews 13 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 4, 2014 via mobile

Stayed for a week, service was excellent, we got a nice room with ocean view. The room was located at the second floor (no elevator) if you go with infants using strollers be sure to ask for first floor rooms... We werent warned and they were out of rooms on floor level rooms. Other than that the pool ans restaurants... More

Was this review helpful? Yes 1
Catherine B, Gerente at The Fairmont Pierre Marques, responded to this review

Thank you evroth13 for your great review! Is always a pleasure to hear from our guest, we are so glad that you have enjoyed your stay. It was an honor to be your host, I hope you keep us in mind the next time you travel to Acapulco! Sincerely, Catherine Becker, General Manager. More

Mexico City, Mexico
1 review
5 of 5 stars Reviewed July 25, 2014

Very attentive staff, very cozy and personal hotel. Perfect size for a quiet stay. If you don´t like crowds, this is the perfect hotel. You can access the brother resort and enjoy all the amenities they have. It feels like home.

Review collected in partnership with Fairmont Hotels & Resorts

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Huixquilucan, Mexico
Senior Reviewer
9 reviews 9 reviews
2 of 5 stars Reviewed July 17, 2014 via mobile

Facilities and service are bad for the price charged. I reserved a deluxe room, ocean view and first I got a roof view room, they moved me to a "partial ocean view" and I got a garden view, that was better than the roof view. A/c did not work enough fir summer weather. Never again

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Delft, The Netherlands
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 16, 2014

This hotel is situated in a lovely environment, directly at the beach, well placed with all kinds of facilities, close to the airport. However, the hotel is outdated, bathroom needs to be upgraded, and air-conditioning unit made a lot of disturbing noise. In addition, when making use of room service, like order of water bottles (there were none in the... More

Was this review helpful? Yes
Catherine B, Gerente at The Fairmont Pierre Marques, responded to this review

Dear Lodewijkfranken, First of all, I like to apologize for the delay in replying to your review. I would like to thank you for taken the time to share your feedback about your experience at The Fairmont Pierre Marques. We regret the fact that your experience was not up to your expectations. Be assured that your comments are being taken... More

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Additional Information about The Fairmont Pierre Marques

Address: Playa Revolcadero s/n | P.O. Box 474, Acapulco 39890, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Fairmont Pierre Marques 4*
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Also Known As:
The Fairmont Pierre Marques Hotel Acapulco
Fairmont Hotel Acapulco
Fairmont Acapulco
Pierre Marques Acapulco
Acapulco Fairmont

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