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All 178 Acapulco hotels

The Fairmont Pierre Marques

4.0 of 5 Hotel   |   Playa Revolcadero s/n | P.O. Box 474, Acapulco 39890, Mexico
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The Fairmont Pierre Marques
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Ranked #13 of 178 Hotels in Acapulco
A recent review
5 of 5 stars reviewed 5 days ago
Travis L Mex City
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271 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mex City
1 review
5 of 5 stars Reviewed 5 days ago NEW

A great hotel for kids, staff are helpful and personable. The food is some of the best quality I've had. We will return again!!..........................................................................

Review collected in partnership with Fairmont Hotels & Resorts

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Mexico City, Mexico
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is Diamante, outside Acapulco Bay, with nice beaches. It is near nice restaurant and La Isla shopping mall. The hotel is an old building, but all the facilites are very good. Rooms and public places are very confortable and the service is also very good.

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Washington DC, District of Columbia
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I got a great last minute deal on BJs Travel website! I selected Acapulco because it was not raining and it was over 80 degrees temperature at the time. The Fairmont is not new, but it is clean and had everything I needed for an awesome solo relaxation trip. It is only a short distance from the Airport, maybe 15... More 

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Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Dear Sewingone, Thank you for this incredible review. What a treat to read! We are so proud to read comments like yours, is always a pleasure to hear from our guests. We hope you can visit us again anytime soon! Sincerely, Catherine Becker General Manager More 

Senior Contributor
30 reviews 30 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed during a long weekend at the fairmont pierre marques, although it wasn't full we had to wait almost an hour for our lunch the first day, we complained and the next morning we had a wonderful service during breakfast but again at lunch time we had to wait for an hour at the beach for our ceviches, we... More 

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Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Dear Tam Z, We feel deeply sorry that your experience at our Hotel was not up to your expectations. We, at The Fairmont Pierre Marques, strive to offer our guests once-in-a-lifetime experiences, we truly regret the fact that you did not enjoy your stay, accept my apologies on behalf of our Management Team. I will personally make sure to follow... More 

Ciudad De México, México
2 reviews
5 of 5 stars Reviewed September 25, 2014

This hotel is probably 40 years old but recent renovations make it very acceptable. Our daughter loved the swimming pools but the room are small. You can hear your neighbors but nothing you can´t prevent by using earplugs. Food was very good and overall our experience was very good given what we paid for the rooms. I would very likely... More 

Review collected in partnership with Fairmont Hotels & Resorts

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Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Thank you gringoinmexico2014 for your review! We are so glad that you have enjoyed your stay. If you plan to visit us again, please let us know. Sincerely Catherine Becker General Manager More 

Mexico City, Mexico
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 16, 2014

So,…. This location for me, is the best of Acapulco, the beach is great, the temperature of the sea is incredible and it’s just a very nice place to visit. However I was quite disappointed by the hotel, food was actually below average, the rooms need renovation, and it all seems very old. We went to spend the day at... More 

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Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

AlexaNyC, I really appreciate your kind and constructive review. Such comments are sincerely providing us with great feedback for our team. I would definitely follow-up, It would be really appreciative if you could let me know a little bit more about your food experience. You can write me in private at pierremarques@fairmont.com. If you plan to visit us again, please... More 

Mexico City, Mexico
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2014

Well yes, what a great hotel, actually considering going again real soon, beautiful beaches, great service and the fact that wifi has a price is great since that gives me the perfect excuse to stay offline and have a true vacation disconnected from the world, for a guy who deals with technology every day this is a huge plus. I... More 

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Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Thank you Eduardo J for your review! We are so glad that you have enjoyed your stay. It is indeed a great place to relax! I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker General Manager More 

Mexico CIty
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 8, 2014

We have been Fairmont Pierre visitors since long time ago. We had not been here recently but decided to stay for our final summer week on Acapulco. The hotel was completely crowded with families from school summer vacations. When arriving at the Presidents club front desk, they asigned us a room without a view and we requested immediately for a... More 

Was this review helpful? Yes 1
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Joaq, thank you so much for your kind words about our property! Wow! What a treat to read! Is always a pleasure to hear from our guests. I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker General Manager More 

San Antonio, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 2, 2014

Stayed for long weekend in September. Buildings are old but have been well maintained. It is important to remember that this hotel has been fighting the elements for 50 years so while it retzins the charm ofnthe bygone era, it is also fighting its age. We booked an oceanview deluxe room overlooking the large pool and beach. There is no... More 

Was this review helpful? Yes 3
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Thank you Wallygator44 for your review and your kind words about our property. We are so glad that you have enjoyed your stay. It’s always a pleasure to hear from you. I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker General Manager More 

Stockholm, Sweden
1 review
5 of 5 stars Reviewed August 22, 2014

The hotel is beautiful, the facilities are excellent and the staff is very friendly and helpful. The room was spacious, modern and very clean, with all possible amenities. Since there were not many guests at the hotel, the staff upgraded our room and we got a beautiful room with a view.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Thank you Helen O for your review! We are so glad that you have enjoyed your stay. It is indeed a great place to relax. We hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker General Manager More 

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Additional Information about The Fairmont Pierre Marques

Address: Playa Revolcadero s/n | P.O. Box 474, Acapulco 39890, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Fairmont Pierre Marques 4*
Number of rooms: 229
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Also Known As:
The Fairmont Pierre Marques Hotel Acapulco
Fairmont Hotel Acapulco
Fairmont Acapulco
Pierre Marques Acapulco
Acapulco Fairmont
Hotel Style:
#6 Luxury Hotel in Acapulco
#7 On the Beach Hotel in Acapulco
#8 Family Hotel in Acapulco

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