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The Fairmont Pierre Marques

Playa Revolcadero s/n | P.O. Box 474, Acapulco 39890, Mexico
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The Fairmont Pierre Marques
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Ranked #9 of 179 Hotels in Acapulco
A recent review
5 of 5 stars reviewed 2 weeks ago
Alice M Hanoi, Vietnam
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381 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hanoi, Vietnam
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was one of the best hotels i have stayed at. Every member of the staff was very courteous including the manager. They went above and beyond to make my stay very pleasant and comfortable. I felt very much at home. The location of the hotel is excellent and security all around. Very quite and relaxing away from the noise... More 

Was this review helpful? Yes
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Alice M, thank you so much for your kind words about our property! Wow! What a treat to read! Is always a pleasure to hear from our guests. I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker General Manager More 

Washington DC, District of Columbia
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I visited this hotel around the 4th of July weekend. Crime has skyrocketed in Guerrero State (where Acapulco is located), so there are deals to be had. The hotel probably saw its hey-day about 15 years ago and felt a bit run down as many others have noted on this page. We had an ocean view deluxe... More 

Was this review helpful? Yes
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Craig S, I really appreciate your kind and constructive review. Such comments are sincerely providing us with great feedback for our team. We truly regret the fact that your expectations were not met. Rest assured that your feedback is being taken with extreme seriousness and timeliness and that it will be taken into consideration in our decision making process. I... More 

Santa Clarita, California
Level Contributor
105 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed at the Pierre Marques 3 times, and enjoyed each stay more and more. It is located right on a beautiful sandy Beach, and you can swim here, as I did, if you like. There are Umbrellas with Chairs and Beachside Food & Drink service also. Massages are given right on the Beach by the Hotel as well. This... More 

Was this review helpful? Yes
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Kent S, thank you so much for your kind words about our property! Wow! What a treat to read! Is always a pleasure to hear from our guests. I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker General Manager More 

Mexico Beach, Florida
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you have been to the princess's fairmint, this is a small version of it. It's more private,with lot less people. Food is really good. The beach is not that far away. Service is kind and nice. I would recommend this hotel for a more private stay.

Was this review helpful? Yes
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Aleescandonm, thank you so much for your kind words about our property! Wow! What a treat to read! Is always a pleasure to hear from our guests. I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker General Manager More 

Monterrey, Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 25, 2015

Much more relaxing and peacefull than its sister The Fairmont Princess. 3 swimming pools, exclusive beach and restaurant/bar service to all locations made it a great experience. Rooms are well maintained as for all facilities. Must work on the Air Conditioning system, as it is quite old. Temperatures can rise and AC in the rooms is not enough. Taxis are... More 

Was this review helpful? Yes
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

ABelden90, I really appreciate your kind and constructive review. Such comments are sincerely providing us with great feedback for our team. Rest assured that your feedback is being taken with extreme seriousness and timeliness and that it will be taken into consideration in our decision making process. I hope you keep us in mind the next time you travel to... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 18, 2015

I read unfavorable reviews about this hotel. No, it's not new, but its a lovely layout, very spacious and relaxing, great pools, lovely uninterrupted views of the beach from beside the pools. We stayed in the low rise part, the rooms were spacious, showers powerful, instant hot water out of lovely big taps. The staff were amazing: nothing was too... More 

Was this review helpful? Yes
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Thank you FrancineFFH for your review! We are so glad that you have enjoyed your stay. It is indeed a great place to relax! I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker General Manager More 

Seattle, Washington
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 11, 2015

I rated the Fairmont Pierre Marques with 3 points, because I don't want readers to get the wrong idea. It is an old hotel, I think built in the 1970's. I assume the owners are currently enjoying the cash flow from the hotel and not interested at this time in putting investment into it (the problems in Acapulco with drug... More 

Was this review helpful? Yes
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Dear Chilango M, I really appreciate your kind and constructive review. Please receive our sincerest apologies for the inconveniences you mention to have had to deal during your stay at our Hotel. We truly regret the fact that your expectations were not met. Rest assured that your feedback is being taken with extreme seriousness and timeliness and that it will... More 

Mexico City, Mexico
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 4, 2015

I went to Acapulco for a 5 days trip and was surprised by a hotel in which you need nothing to be in complete unworried rest. One of the best breakfast bufette I ever tasted. The local sea food at the hotel beach is OK, despite is outside the hotel property. If you need to go out to buy things... More 

Was this review helpful? Yes
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Wow! Thank you Jethrotull_1951 for this incredible review, it is always a pleasure to hear from our guest, and when they share comments like yours, just make our day perfect! I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker General Manager More 

Mexico City, Mexico
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

One of the few hotels in the new section of Acapulco with a beach. It is a classic!! Excellenty ran by Fairmont. This hotel and Las Brisas are my favorite hotes in Acapulco. Definitel recommend staying here when you visit Acapulco

Was this review helpful? Yes
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

AlbertoVelasco1, thank you so much for your kind words about our property! Wow! What a treat to read! Is always a pleasure to hear from our guests. I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker, General Manager More 

Mexico City, Mexico
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 15, 2015

I was looking for a good hotel to relax and spend a large weekend. I choose the Pierre Marques because I wanted a small and less crowded place unlike the Princess. Service and food was excellent, but yes, this hotel is getting older and outdated, I would expect more luxury from Fairmont, this is just a simple 5 star hotel... More 

Was this review helpful? Yes
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Dear nedve18, I really appreciate your kind and constructive review. Such comments are sincerely providing us with great feedback for our team. We truly regret the fact that your expectations were not met. Rest assured that your feedback is being taken with extreme seriousness and timeliness and that it will be taken into consideration in our decision making process. Is... More 

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