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All 177 Acapulco hotels

The Fairmont Pierre Marques

4.0 of 5 Hotel   |   Playa Revolcadero s/n | P.O. Box 474, Acapulco 39890, Mexico
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Ranked #17 of 177 hotels in Acapulco
A recent review
5 of 5 stars reviewed 1 week ago
Helen O Stockholm, Sweden
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242 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Stockholm, Sweden
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is beautiful, the facilities are excellent and the staff is very friendly and helpful. The room was spacious, modern and very clean, with all possible amenities. Since there were not many guests at the hotel, the staff upgraded our room and we got a beautiful room with a view.

Review collected in partnership with Fairmont Hotels & Resorts

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Mexico City
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Valet parking is mandatory which I don't like at all, and had to pay $125 pesos (around 9.60 Dlls. a day). The hotel is old and it shows, but really nothing to worry about. Pools are very good, specially the big one. The beach area is also very good. During my stay (by the end of summer vacation), staff was... More

Was this review helpful? Yes 1
Miami, Florida
Contributor
13 reviews 13 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for a week, service was excellent, we got a nice room with ocean view. The room was located at the second floor (no elevator) if you go with infants using strollers be sure to ask for first floor rooms... We werent warned and they were out of rooms on floor level rooms. Other than that the pool ans restaurants... More

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Catherine B, Gerente at The Fairmont Pierre Marques, responded to this review

Thank you evroth13 for your great review! Is always a pleasure to hear from our guest, we are so glad that you have enjoyed your stay. It was an honor to be your host, I hope you keep us in mind the next time you travel to Acapulco! Sincerely, Catherine Becker, General Manager. More

Mexico City, Mexico
1 review
5 of 5 stars Reviewed July 25, 2014

Very attentive staff, very cozy and personal hotel. Perfect size for a quiet stay. If you don´t like crowds, this is the perfect hotel. You can access the brother resort and enjoy all the amenities they have. It feels like home.

Review collected in partnership with Fairmont Hotels & Resorts

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Huixquilucan, Mexico
Senior Reviewer
8 reviews 8 reviews
2 of 5 stars Reviewed July 17, 2014 via mobile

Facilities and service are bad for the price charged. I reserved a deluxe room, ocean view and first I got a roof view room, they moved me to a "partial ocean view" and I got a garden view, that was better than the roof view. A/c did not work enough fir summer weather. Never again

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Delft, The Netherlands
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 16, 2014

This hotel is situated in a lovely environment, directly at the beach, well placed with all kinds of facilities, close to the airport. However, the hotel is outdated, bathroom needs to be upgraded, and air-conditioning unit made a lot of disturbing noise. In addition, when making use of room service, like order of water bottles (there were none in the... More

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Catherine B, Gerente at The Fairmont Pierre Marques, responded to this review

Dear Lodewijkfranken, First of all, I like to apologize for the delay in replying to your review. I would like to thank you for taken the time to share your feedback about your experience at The Fairmont Pierre Marques. We regret the fact that your experience was not up to your expectations. Be assured that your comments are being taken... More

San diego, Ca
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 31, 2014

I have stayed at Fairmont hotels a number of times , pierre marques is NOT of the quality of Fairmont Place was old rundown and service none existent. We had 5 rooms while attending Cable Expo 14 ALL 5 rooms had issues, most common AC not working, broken shower, trying to get front desk was a waste of time. Manager... More

Was this review helpful? Yes 1
Catherine B, Gerente at The Fairmont Pierre Marques, responded to this review

Dear Cyberflugo, Please receive our sincerest apologies for the inconveniences you mention to have had to deal during your stay at our Hotel. We truly regret the fact that your expectations were not met. Rest assured that your feedback is being taken with extreme seriousness and timeliness and that it will be taken into consideration in our decision making process.... More

Mexico City, Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2014

We had a super vacation at the Fairmont Pierre Marques, we enjoyed the swimming pools, the food has the highest quality level and the service was excellent. The beach is clean and we had all the security we needed.

Was this review helpful? Yes 2
Catherine B, Gerente at The Fairmont Pierre Marques, responded to this review

Dear Martha, Thank you very much for taking the time to share such an amazing feedback of your recent experience at The Fairmont Pierre Marques. I’m delighted to hear that you enjoy the tranquility and beuty of our pools and our cuisine. This positive comments makes us very happy. It was a pleasure hosting you and I hope you keep... More

Miguel Hidalgo
1 review
5 of 5 stars Reviewed April 22, 2014

Best secret in Acapulco. Intimate and outstanding service. A classic. Even when Acapulco is full, at the Pierre you find no crowds, no need to go out. The food is great and the feeling of a remote location.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Catherine B, Gerente at The Fairmont Pierre Marques, responded to this review

Dear Nabor, Thank you very much for taking the time to share such an amazing feedback of your recent experience at The Fairmont Pierre Marques. I’m delighted to hear that we exceed your expectations with our outstanding service. This positive comments makes us very happy. It’s always a pleasure to hear from you. It was a pleasure hosting you and... More

Morelos, Mexico
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 15, 2014

We have visited several times this hotel and have never been disapointed. It's THE family friendly hotel in Acapulco, always a classic. It has pros and cons as usual. First the Pro's: Excellent beach front location, best beach in Acapulco, great Farimont service, huge terrain for few bedrooms providing a non-crowded feeling, even with a full occupancy, no need to... More

Was this review helpful? Yes 2
Catherine B, Gerente at The Fairmont Pierre Marques, responded to this review
Google Translation

Estimado ChrisZYG21, Primero que nada, le ofrezco una disculpa por la tardanza en responder a su mensaje. Muchas gracias por... More

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Additional Information about The Fairmont Pierre Marques

Address: Playa Revolcadero s/n | P.O. Box 474, Acapulco 39890, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Fairmont Pierre Marques 4*
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Also Known As:
The Fairmont Pierre Marques Hotel Acapulco
Fairmont Hotel Acapulco
Fairmont Acapulco
Pierre Marques Acapulco
Acapulco Fairmont

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#6 Luxury Hotel in Acapulco #11 On the Beach Hotel in Acapulco
Hotel Class
Number of rooms
335

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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