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The Fairmont Pierre Marques

Playa Revolcadero s/n | P.O. Box 474, Acapulco 39890, Mexico
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The Fairmont Pierre Marques
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Ranked #10 of 178 Hotels in Acapulco
A recent review
4 of 5 stars reviewed 6 days ago
Aleescandonm Mexico Beach, Florida
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365 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mexico Beach, Florida
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

If you have been to the princess's fairmint, this is a small version of it. It's more private,with lot less people. Food is really good. The beach is not that far away. Service is kind and nice. I would recommend this hotel for a more private stay.

Was this review helpful? Yes
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Aleescandonm, thank you so much for your kind words about our property! Wow! What a treat to read! Is always a pleasure to hear from our guests. I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker General Manager More 

Monterrey, Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Much more relaxing and peacefull than its sister The Fairmont Princess. 3 swimming pools, exclusive beach and restaurant/bar service to all locations made it a great experience. Rooms are well maintained as for all facilities. Must work on the Air Conditioning system, as it is quite old. Temperatures can rise and AC in the rooms is not enough. Taxis are... More 

Was this review helpful? Yes
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

ABelden90, I really appreciate your kind and constructive review. Such comments are sincerely providing us with great feedback for our team. Rest assured that your feedback is being taken with extreme seriousness and timeliness and that it will be taken into consideration in our decision making process. I hope you keep us in mind the next time you travel to... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I read unfavorable reviews about this hotel. No, it's not new, but its a lovely layout, very spacious and relaxing, great pools, lovely uninterrupted views of the beach from beside the pools. We stayed in the low rise part, the rooms were spacious, showers powerful, instant hot water out of lovely big taps. The staff were amazing: nothing was too... More 

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Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Thank you FrancineFFH for your review! We are so glad that you have enjoyed your stay. It is indeed a great place to relax! I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker General Manager More 

Seattle, Washington
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I rated the Fairmont Pierre Marques with 3 points, because I don't want readers to get the wrong idea. It is an old hotel, I think built in the 1970's. I assume the owners are currently enjoying the cash flow from the hotel and not interested at this time in putting investment into it (the problems in Acapulco with drug... More 

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Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Dear Chilango M, I really appreciate your kind and constructive review. Please receive our sincerest apologies for the inconveniences you mention to have had to deal during your stay at our Hotel. We truly regret the fact that your expectations were not met. Rest assured that your feedback is being taken with extreme seriousness and timeliness and that it will... More 

Mexico City, Mexico
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I went to Acapulco for a 5 days trip and was surprised by a hotel in which you need nothing to be in complete unworried rest. One of the best breakfast bufette I ever tasted. The local sea food at the hotel beach is OK, despite is outside the hotel property. If you need to go out to buy things... More 

Was this review helpful? Yes
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Wow! Thank you Jethrotull_1951 for this incredible review, it is always a pleasure to hear from our guest, and when they share comments like yours, just make our day perfect! I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker General Manager More 

Mexico City, Mexico
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

One of the few hotels in the new section of Acapulco with a beach. It is a classic!! Excellenty ran by Fairmont. This hotel and Las Brisas are my favorite hotes in Acapulco. Definitel recommend staying here when you visit Acapulco

Was this review helpful? Yes
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

AlbertoVelasco1, thank you so much for your kind words about our property! Wow! What a treat to read! Is always a pleasure to hear from our guests. I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Catherine Becker, General Manager More 

Mexico City, Mexico
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 15, 2015

I was looking for a good hotel to relax and spend a large weekend. I choose the Pierre Marques because I wanted a small and less crowded place unlike the Princess. Service and food was excellent, but yes, this hotel is getting older and outdated, I would expect more luxury from Fairmont, this is just a simple 5 star hotel... More 

Was this review helpful? Yes
Catherine B, General Manager at The Fairmont Pierre Marques, responded to this review

Dear nedve18, I really appreciate your kind and constructive review. Such comments are sincerely providing us with great feedback for our team. We truly regret the fact that your expectations were not met. Rest assured that your feedback is being taken with extreme seriousness and timeliness and that it will be taken into consideration in our decision making process. Is... More 

Guadalajara, Mexico
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 26, 2015

The rooms seem old and outdated, our restroom was very small. The service was awful, took forever and when we ordered room service the spoons that were brought to us were previously used and not washed and the salsa was rotten. Personnel wasn't very nice. The pool and beach area were ok.

Was this review helpful? Yes
GerenciaGeneralAca, General Manager at The Fairmont Pierre Marques, responded to this review

Dear Magda V, I really appreciate your kind and constructive review. Such comments are sincerely providing us with great feedback for our team, I would definitely follow-up. We truly regret the fact that your expectations were not met. Rest assured that your feedback is being taken with extreme seriousness and timeliness and that it will be taken into consideration to... More 

Mexico City, Mexico
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 7, 2015

Perfect resort in the most exclusive zone in Acapulco. Great pool area and if it's not enough you have free access to the fairmont Princess just in he right side of this hotel. Great service, give us a welcome with ice pops, early check in and use of all facilities while waiting. Good restaurants, break fast is good enough, but... More 

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GerenciaGeneralAca, General Manager at The Fairmont Pierre Marques, responded to this review

Dear Ricardo G, Thank you very much for taking the time to share such an amazing feedback of your recent experience at Fairmont Pierre Marques; We are so glad that you have enjoyed your stay, it is always a pleasure to hear from our guest, and when they share comments like yours, just make our day perfect! It was a... More 

Mexico
1 review
5 of 5 stars Reviewed March 28, 2015

It is a quiet and traditional hotel, with efficient services and kind hospitality, beautyful gardens, although it is not new building it is very well maintened. I liked specially the check-in and chek-out services, very kind and effcient. Recomended for familiy purposes. as well business purposes.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
GerenciaGeneralAca, General Manager at The Fairmont Pierre Marques, responded to this review

Wow Manuel A! Thank you for your incredible review! We are so glad that you have enjoyed your stay, it is always a pleasure to hear from our guest, and when they share comments like yours, just make our day perfect! We appreciate the time you spent sharing your comment. It was a pleasure hosting you and I hope you... More 

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