We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 177 Acapulco hotels

The Fairmont Acapulco Princess

4.0 of 5 Hotel   |   Playa Revolcadero s/n | Col Granjas del Marques, Acapulco 39890 , Mexico
Hotel amenities
Save Saved
You added The Fairmont Acapulco Princess to your Saves list
The Fairmont Acapulco Princess
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Ranked #19 of 177 hotels in Acapulco
A recent review
Write a Review

541 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Top Contributor
62 reviews 62 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I read some of the mixed reviews and was curious to see what we would be getting. The staff was unbelievably friendly and helpful. The hotel is older, my parents had stayed here in the 70's, but has maintained quite well. The common areas are spotless and the five rooms that were in our party were very, very nice. Spacious... More

Was this review helpful? Yes
Cambridge, Massachusetts
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked this hotel to used my junior suite upgrade as a Fairmont frequent member. I was given a standard room and when I complained they pretended not to speak english. It was the same when they charged us the wrong price at the restaurant

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The swimming pools and grounds were beautiful. Also very nice beach in front of the hotel. The building itself and the rooms are surprisingly outdated and worn looking. Some of the staff were very helpful , others were indifferent. You pretty much have to eat all your meals there as the hotel is secluded and away from town. Food was... More

Was this review helpful? Yes
Green Bay, Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were hesitant to select a hotel in Acapulco because of security concerns. First, let me tell you something: our concerns were the result of media induced anxiety. The Acapulco Princess is at the beginning of the new part "Playa Diamante" which is very near to the airport . The resort is very big and encompass a golf course, several... More

Was this review helpful? Yes 2
Greenwich, Connecticut
Top Contributor
77 reviews 77 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From what I understand, Howard Hughes spent the last years of his life occupying the top floor of this hotel, and I can understand why. The place is BEAUTIFUL. There's no need to ever leave this property. It's an all-inclusive resort that does everything right.

Was this review helpful? Yes
Mexico City, Mexico
Top Contributor
82 reviews 82 reviews
59 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here during a Mexican long weekend, which probably wasn't the best choice. Our experience was pretty mixed. On the positive side the hotel staff were all friendly; the hotel is in a good location (close to the highway from Mexico City, and right on the beach); and we got a nice large room in the main block of... More

Was this review helpful? Yes
Acapulco, Mexico
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We were considering it for our wedding party but were very disappointed when we stopped by to show our kids and have brunch and they would not let us through the gate. They said the brunch was sold out so we could not even go in the front gate. We still wanted to get their thoughts about having it there.... More

Was this review helpful? Yes
London, Canada
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent 5days at the beautiful Fairmont Princess in Acapulco. The rooms were spacious with a wonderful view of the pool. Great place to stay, close to shopping and good restaraunts. It's about 15 minutes from Acapulco Costera. We use Roberto Alarcon for all our transportation. He offers great tours of Acapulco and surrounding areas. Always dependable and speaks English.... More

Was this review helpful? Yes 1
Rome, Italy
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 8, 2014 via mobile

My girlfriend and i went to Acapulco for a wedding of a dear Mexican friend. She advised to check the Fairmont which we did. The choice proved to be good. The Hotel provides a number of services, such as 2 restaurants, one a-la-carte and the other one buffet-like, a spa with hairdresser, reserved beach with security guarding your belongings at... More

Was this review helpful? Yes 1
Copenhagen, Denmark
16 reviews 16 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 5, 2014

Having read so many negative reviews about this hotel, I was quite skeptical about booking myself in, but I decided to take the chance based on the good reviews. Having done that, I must say that I was pleasantly surprised, to say the least. I took the advise of some and requested a room in the new tower and with... More

Was this review helpful? Yes

Been to The Fairmont Acapulco Princess? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Fairmont Acapulco Princess

Address: Playa Revolcadero s/n | Col Granjas del Marques, Acapulco 39890 , Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Acapulco
#8 On the Beach Hotel in Acapulco
#11 Romantic Hotel in Acapulco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Fairmont Acapulco Princess 4*
Official Description (provided by the hotel):
Recognized as one of the top 500 hotels in the world and top 25 resorts in Latin America by Travel & Leisure, The Fairmont Acapulco Princess is located over the Pacific Coast on the Revolcadero Beach, 20 minutes from the bustle of downtown and a few minutes from the airport at the Acapulco Diamante Area. The exclusive complex of 480 acres offers to its guests a spectacular scenario that will enhance all the senses while you admire the magnificent 15-story Aztec pyramid-shaped building surrounded of beautiful and lush gardens containing over 750 plant species and home to a colorful assortment of swans, flamingos and tropical birds. Hear the cascades of its 5 sparkling pools and saltwater lagoon. Taste the exquisite Chef creations at any of its 5 Restaurants. Breath the most relaxing fragrances at the Signature Willow Stream Spa and feel the breeze of ocean at the new Turtle Dunes Golf Course.For the guest looking for a luxury experience in Acapuclo, Pearl offers exquisite accommodations and the finest services and amenities, which include: an iPod clock, 37-inch flat screen, in-room safety deposit box and more! A place where contemporary design becomes one with Fairmont's standard of sophisticated luxury – a memorable experience for you, your family and friends.Turtle Dunes: Our Country ClubIf you enjoy participating in sports with style, we invite you to learn more about the brand new Turtle Dunes Country Club, the centerpiece within the Princess complex, for whole-hearted golfers seeking a premium golf experience in Mexico. Learn to play like a pro from childs to adults! Turtle Dunes Country Club has partnered with Ochoa Golf Academy by Rafael Alarcon, to establish Lorena Ochoa's flagship teaching academy, providing members and guests with a state-of-the-art practice and learning center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Cheap Tickets, Tingo, Priceline, Venere, TripOnline SA and Otel so you can book your The Fairmont Acapulco Princess reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Acapulco Princess Hotel
The Fairmont Acapulco Princess Hotel Acapulco
Fairmont Acapulco Princess
Acapulco Princess
Fairmont Acapulco
Acapulco Princess Hotel
Acapulco Fairmont

Owners: What's your side of the story?

If you own or manage The Fairmont Acapulco Princess, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.