We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Fairmont Acapulco Princess

4.0 of 5 Playa Revolcadero s/n | Col Granjas del Marques, Acapulco 39890 , Mexico
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Fairmont Acapulco Princess
Professional photos View all
Browse nearby
The Fairmont Acapulco Princess
Write a Review

714 reviews from our community

Traveler rating
    257
    187
    123
    81
    66
See reviews for
268
154
11
90
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (714)
  • Mar-May only
    (186)
  • Jun-Aug only
    (171)
  • Sep-Nov only
    (178)
  • Dec-Feb only
    (179)
All months
Australia
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

When I think of Fairmont a certain standard comes to mind - well the properties in Acapulco dont meet this standard. Although the service is friendly and the food is fine the hotel is run down and out dated. I definitely dont recommend it. The beach isnt even very nice in this part of Acapulco - it is full of... More

Was this review helpful? Yes
Mexico City, Mexico
1 review
4 of 5 stars Reviewed 3 days ago NEW

I was in annual GM Next convention 2,000 people, a lot of rooms... you can imagine... but as I have another job - posting in my blog ( http://www.multinivelconfuturo.com ) by night I needed wi-fi service but it wasn´t working fine. I spend great time over there but you know I really wanted to get my post published overnight, so... More

Was this review helpful? Yes
Thomas B, General Manager at The Fairmont Acapulco Princess, responded to this review

Dear Luis, Thank you for taking the time to write us about your experience. Please accept our sincere apologies for the inconveniences you experienced with the Internet, some rooms especially the golf view rooms have a weak connection and we are already working to fix this. This is certainly not the Fairmont experience we aim to provide our guests and... More

Dallas, Texas, United States
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a great hotel and we loved the grounds, the three pools and the beach front access. However, the open air concept was a bit much. As soon as you leave your room the heat and humidity slaps you in the face. Mind you, you are still INSIDE the hotel. We cooled off in the Chocolate Cafe who served... More

Was this review helpful? Yes
Thomas B, General Manager at The Fairmont Acapulco Princess, responded to this review

We really appreciate you taking the time to share your experience at Trip Advisor and the glowing recommendations. I am thrilled that you enjoyed your vacation at the Fairmont Acapulco Princess. We look forward to welcoming you back soon! Thomas Becker More

Montreal, Canada
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel for 3 nights and were pleased that we have chosen the right place, the guest room is spacious and comfortable, the beach is nice and we really enjoy the lunch on the beach, the place we had the breakfast was so romantic, I took a lot of photos there.

Was this review helpful? Yes
Thomas B, General Manager at The Fairmont Acapulco Princess, responded to this review

Dear Bordeaux , I really appreciate you taking the time to share your experience with other travelers at Trip Advisor. What a pleasure to read your review! I am delighted that you enjoyed your stay with us. Please do not hesitate to write me at aca.guestservices@fairmont.com when you plan to return. Again, thank you for your kind words, and we... More

Acapulco, Mexico
1 review
5 of 5 stars Reviewed 1 week ago

everything was gray, excellent service and experience. , location is ideal for take a ride, food service hight level, beach clean and calm , you can feel as in the paradise , for couples you can have a honeymoon

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Thomas B, General Manager at The Fairmont Acapulco Princess, responded to this review

Dear Gerardo, I am thrilled that you enjoyed your vacation at the Fairmont Acapulco Princess. We really appreciate you taking the time to post your comments at Trip Advisor. We look forward to welcoming you back! Thomas Becker More

Mexico City, Mexico
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

When the Acapulco Princess was first inaugurated it was undoubtedly one of Mexico's top hotels. I just stayed there this weekend and had a sub-par, forgettable experience, for the following reasons: - Bad food. On the second day we decided to skip lunch and dine out just to avoid its restaurant. An exception would be its buffet breakfast, which was... More

Was this review helpful? Yes 1
Thomas B, General Manager at The Fairmont Acapulco Princess, responded to this review

Dear Sanrive, Thank you for taking the time to write us about your recent experience at The Fairmont Acapulco Princess. Please accept our sincere apologies for the inconveniences you experienced during your time spent with us. This is certainly not the Fairmont experience we aim to provide our guests and I am truly sorry this happened to you. I would... More

Clearwater, Florida
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

VERY VERY nice hotel. The rooms are HUGE by today's standards. The furniture is a little dated, but who cares!. WalMart, McDonalds, Vips (Mexican Dennys), and Dominos are a 10 minute walk. The room had quality soaps, shampoos etc., a hair dryer, room safe, and a GREAT VIEW! The golf course and staff are top notch... top notch, and reasonable.... More

Was this review helpful? Yes
Thomas B, General Manager at The Fairmont Acapulco Princess, responded to this review

What a pleasure to read your review! I am thrilled that you enjoyed your vacation at the Fairmont Acapulco Princess. We really appreciate you taking the time to post your comments at Trip Advisor and the glowing recommendations for other travelers. Please do not hesitate to write me at aca.guestservices@fairmont.com when you plan to return. Again, thank you for your... More

McAllen, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It is excellent hotel I highly recommend. The rooms are big and with a great view. The service is very friendly. Food at the hotel is expensive but the quality, selection and taste of the food is very good. If you do not want to spend too much money there is a Walmart 5 minutes away

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Thomas B, General Manager at The Fairmont Acapulco Princess, responded to this review

What a pleasure to read your review Tizoc! I am thrilled that you enjoyed your vacation at the Fairmont Acapulco Princess. We really appreciate you taking the time to post your comments at Trip Advisor and the glowing recommendations for other travelers. Please do not hesitate to write me at aca.guestservices@fairmont.com when you plan to return. Again, thank you for... More

Mexico City, Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

The best hotel option at Acapulco. This hotel delivers the best of itself: great facilities, great rooms, great food and great service! Hotel Staff is always available to help you so you can feels better than home.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Thomas B, General Manager at The Fairmont Acapulco Princess, responded to this review

Dear Ariel, I am thrilled that you enjoyed your vacation at the Fairmont Acapulco Princess. We really appreciate you taking the time to post your comments at Trip Advisor, thank you for your kind words. We look forward to welcoming you back! Thomas Becker More

San Juan del Rio, Mexico
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Went to Acapulco for a wedding and selected Princess by Internet. All info there created high expectations but the real experience was not as expected at all. I stayed in a room with golf courses sight. The room was old, the worst part was the bathroom, with poor maintenance and old accessories. The TV is and old one and not... More

Was this review helpful? Yes 2
Thomas B, General Manager at The Fairmont Acapulco Princess, responded to this review

Dear Carlos, Thank you for taking the time to write us about your recent experience at The Fairmont Acapulco Princess. Please accept our sincere apologies for the inconveniences you experienced during your time spent with us. This is certainly not the Fairmont experience we aim to provide our guests and I am truly sorry this happened to you. I have... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Fairmont Acapulco Princess? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Fairmont Acapulco Princess

Address: Playa Revolcadero s/n | Col Granjas del Marques, Acapulco 39890 , Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Fairmont Acapulco Princess 4*
Number of rooms: 1017
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, TripOnline SA, Despegar.com, Odigeo, Travelocity, Orbitz, Otel and Tingo so you can book your The Fairmont Acapulco Princess reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Acapulco Princess Hotel Acapulco
Fairmont Acapulco Princess
Acapulco Princess Hotel
Acapulco Fairmont

429 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (407)
Viewed
Dining (15)
Viewed
Pool/beach area (58)
Viewed
Room/suite (36)
Viewed
Hotel & grounds (83)
Viewed
View from room (27)
Viewed
Family/play areas (5)
Viewed
Bathroom (12)
Viewed
Business center/function rooms (1)
Viewed
1:56
Videos (1)
Viewed
Other (169)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (2)
Viewed
View from room (1)
Viewed
Pool/beach area (4)
Viewed
Dining (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay