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The Fairmont Acapulco Princess

4.0 of 5 Playa Revolcadero s/n | Col Granjas del Marques, Acapulco 39890 , Mexico
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The Fairmont Acapulco Princess
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The Fairmont Acapulco Princess
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730 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mexico City, Mexico
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The building is incredible, a very beautiful place. The rooms are nice and clean. I have recently been there twice and the staff is very nice, truly helpful. Pools are incredible for kids, my daughter specially loved one with salt water and a slide. The beach is nice, although the sea is rough. Beautiful gardens and food is fine. At... More 

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London, United Kingdom
Top Contributor
103 reviews 103 reviews
21 hotel reviews
96 helpful votes 96 helpful votes
1 of 5 stars Reviewed 1 week ago

I'd been inactive for a while in TripAdvisor. However, this place made me write again. It's supposed to be a 4 star hotel. However it is not nearly that. I was on the 18th floor, main building. They tell in their website that they have alarm clock for iPhone and things like that. But my room had an RCA 1998... More 

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Mexico City
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are looking for a nice beach resort, the Fairmont Princess is the right place for you. Multiple pools, beach access and a quiet atmosphere. The staff is courteous and they''ll do everything to provide the right service for you. Golf and tennis courts, spa, playground for kids are part of the amenities that you can get there. If... More 

Was this review helpful? Yes 1
Rochester, Michigan
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you're looking for a nice hotel in Acapulco, I would recommend this one for the following reasons: clean, spacious, multiple pools, access to beach, wifi (although this depends on the number of people using it), close to the airport and secluded. The negatives are: it's far from downtown (not that anything is going on lately downtown; restaurant (Tavola) is... More 

Was this review helpful? Yes 1
Australia
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 4 weeks ago

When I think of Fairmont a certain standard comes to mind - well the properties in Acapulco dont meet this standard. Although the service is friendly and the food is fine the hotel is run down and out dated. I definitely dont recommend it. The beach isnt even very nice in this part of Acapulco - it is full of... More 

Was this review helpful? Yes 2
Mexico City, Mexico
1 review
4 of 5 stars Reviewed 4 weeks ago

I was in annual GM Next convention 2,000 people, a lot of rooms... you can imagine... but as I have another job - posting in my blog ( http://www.multinivelconfuturo.com ) by night I needed wi-fi service but it wasn´t working fine. I spend great time over there but you know I really wanted to get my post published overnight, so... More 

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Thomas B, General Manager at The Fairmont Acapulco Princess, responded to this review

Dear Luis, Thank you for taking the time to write us about your experience. Please accept our sincere apologies for the inconveniences you experienced with the Internet, some rooms especially the golf view rooms have a weak connection and we are already working to fix this. This is certainly not the Fairmont experience we aim to provide our guests and... More 

Dallas, Texas, United States
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a great hotel and we loved the grounds, the three pools and the beach front access. However, the open air concept was a bit much. As soon as you leave your room the heat and humidity slaps you in the face. Mind you, you are still INSIDE the hotel. We cooled off in the Chocolate Cafe who served... More 

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Thomas B, General Manager at The Fairmont Acapulco Princess, responded to this review

We really appreciate you taking the time to share your experience at Trip Advisor and the glowing recommendations. I am thrilled that you enjoyed your vacation at the Fairmont Acapulco Princess. We look forward to welcoming you back soon! Thomas Becker More 

Montreal, Canada
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 3 nights and were pleased that we have chosen the right place, the guest room is spacious and comfortable, the beach is nice and we really enjoy the lunch on the beach, the place we had the breakfast was so romantic, I took a lot of photos there.

Was this review helpful? Yes
Thomas B, General Manager at The Fairmont Acapulco Princess, responded to this review

Dear Bordeaux , I really appreciate you taking the time to share your experience with other travelers at Trip Advisor. What a pleasure to read your review! I am delighted that you enjoyed your stay with us. Please do not hesitate to write me at aca.guestservices@fairmont.com when you plan to return. Again, thank you for your kind words, and we... More 

Acapulco, Mexico
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 18, 2014

everything was gray, excellent service and experience. , location is ideal for take a ride, food service hight level, beach clean and calm , you can feel as in the paradise , for couples you can have a honeymoon

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Thomas B, General Manager at The Fairmont Acapulco Princess, responded to this review

Dear Gerardo, I am thrilled that you enjoyed your vacation at the Fairmont Acapulco Princess. We really appreciate you taking the time to post your comments at Trip Advisor. We look forward to welcoming you back! Thomas Becker More 

Mexico City, Mexico
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 18, 2014

When the Acapulco Princess was first inaugurated it was undoubtedly one of Mexico's top hotels. I just stayed there this weekend and had a sub-par, forgettable experience, for the following reasons: - Bad food. On the second day we decided to skip lunch and dine out just to avoid its restaurant. An exception would be its buffet breakfast, which was... More 

Was this review helpful? Yes 1
Thomas B, General Manager at The Fairmont Acapulco Princess, responded to this review

Dear Sanrive, Thank you for taking the time to write us about your recent experience at The Fairmont Acapulco Princess. Please accept our sincere apologies for the inconveniences you experienced during your time spent with us. This is certainly not the Fairmont experience we aim to provide our guests and I am truly sorry this happened to you. I would... More 

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Additional Information about The Fairmont Acapulco Princess

Address: Playa Revolcadero s/n | Col Granjas del Marques, Acapulco 39890 , Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Fairmont Acapulco Princess 4*
Number of rooms: 1017
Reservation Options:
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Also Known As:
The Fairmont Acapulco Princess Hotel Acapulco
Fairmont Acapulco Princess
Acapulco Princess Hotel
Acapulco Fairmont
Hotel Style:
#7 Spa Hotel in Acapulco
#7 Luxury Hotel in Acapulco
#11 On the Beach Hotel in Acapulco

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