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All 177 Acapulco hotels

Elcano Hotel

3.5 of 5 Resort   |   Av Costera Miguel Aleman 75, Acapulco 39690, Mexico
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77%
Ranked #15 of 177 hotels in Acapulco
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 weeks ago
outofcountry Toronto
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170 people have reviewed this hotel

Traveler rating
    66
    62
    21
    14
    7
See reviews for
44
55
10
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Toronto
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is clean and good. The room was big and we had enough space for the stroller. The pool is big enough as we stayed in January and not many guests at the hotel. Both of our girls spend the whole day in the pool and really enjoyed themselves. Not really for families with young children as there is... More

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Houston, Texas
Contributor
15 reviews 15 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 24, 2014

Room was clean but got hot in the afternoons. Bathroom could use some updating. Hotel is basic and clean, no frills. Big pool and the food was great.... breakfast, lunch, and dinner! Beach and view were both beautiful!!!

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Newcastle, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2014

Good hotel to stay. Excellent service, friendly staff and good breakfast. The hotel is located in the main horseshoe. The hotel staff are friendly and they helped me in finding out a decent Scuba diving school. They also exchanged currency with ease even though they did not have option of exchanging INR and GBP. I visited this hotel in May... More

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Pachuca, Mexico
Contributor
18 reviews 18 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 14, 2014

My in-laws chose this hotel because they had stayed before. Room were clean and comfortable, the A/C worked very good so the room was always cool. There is nothing luxurious about this hotel overall, but it has a good location and very friendly staff. The pool is big and fun to be in when its no so crowded. It has... More

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Toronto, Canada
Contributor
18 reviews 18 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed June 27, 2013

This is a no frills hotel. Pros. location staff clean cons funny smell lack of wall outlets for charging needs a few upgrades I stayed at this hotel for one night, and was not overly impressed, however, felt comfortable because of the staff and maintain of the rooms. I am not sure if I would stay here, but I would... More

Was this review helpful? Yes 2
Santa Rosa, California
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 11, 2013

Spent several days here with daughter and her friends. Most outstanding was the staff. Friendly and helpful. Some spoke some English and all were eager to teach us some Espanol. The bad publicity has really hurt the tourist trade in Mexico. Several waiters said "please tell your friends that we are nice and that it is safe here!" The views... More

Was this review helpful? Yes 2
Sudbury, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2013

I stayed at this hotel with my mother, It was peaceful and very clean. The staff was amazing and very attentive, helping us find different things we were looking for in town. I felt safe and the beach wasn't too packed, I was worried about travelling to Acapulco because of what the media is saying but there was nothing to... More

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Edgewood, Kentucky
Top Contributor
86 reviews 86 reviews
32 hotel reviews
237 helpful votes 237 helpful votes
5 of 5 stars Reviewed January 7, 2013

We stayed at the Hotel Elcano for 5 nights; arriving on Christmas Day. I traveled with my wife and 3 of our kids (19, 21 & 21 years old). We had 2 rooms. Our kids had a room with a balcony, we did not. I would advise getting the balcony room – it’s much larger & the balcony is very... More

Was this review helpful? Yes 3
Samarinda, Indonesia
Top Contributor
68 reviews 68 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 25, 2012

I came far away from Indonesia and it took me and my family 2 days to reach Acapulco. Stayed here for five nights during winter holiday, Hotel is great with the great view and amazing beach. Room was very big, clean and decorated very much like a boat, we can tell the age of the hotel but it is very... More

Was this review helpful? Yes 4
Eagle River
Top Contributor
52 reviews 52 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 29, 2012

We were not in Acapulco for a vacation. We were there because I needed to see an eye specialist. We booked this hotel as we had stayed there 23 years ago with my parents and were sort of looking forward to changes. There were none that we could tell and we loved it. The hotel was clean, well staffed, and... More

Was this review helpful? Yes 3

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Additional Information about Elcano Hotel

Also Known As:
Elcano Hotel Acapulco
Elcano Resort Acapulco
Address: Av Costera Miguel Aleman 75, Acapulco 39690, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Acapulco
#7 On the Beach Hotel in Acapulco
#8 Family Hotel in Acapulco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Elcano Hotel 3.5*
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