We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 176 Acapulco hotels

Elcano Hotel

3.5 of 5 Resort   |   Av Costera Miguel Aleman 75, Acapulco 39690, Mexico
Hotel amenities
Save Saved
You added Elcano Hotel to your Saves list
Elcano Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
75%
Ranked #17 of 176 hotels in Acapulco
A recent review
4 of 5 stars reviewed 5 days ago
tripnexus austin
  • Overview
  • Reviews (184)
  • Photos (144)
  • Amenities
  • Room tips (8)
  • Location
  • More
Write a Review

184 people have reviewed this hotel

Traveler rating
    70
    67
    23
    15
    9
See reviews for
50
58
10
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
austin
Top Contributor
79 reviews 79 reviews
16 hotel reviews
281 helpful votes 281 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is situated right on the beach. The views are very nice. The staff is helpful and the rooms were clean and nicely appointed. The elevators were small however. There is a Walmart right down the street which made obtaining supplies convenient. The lobby is pretty, open, and comfortable to just sit and lounge in. The pool is basic... More

Was this review helpful? Yes
Mexico City, Mexico
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 9, 2014

I stayed for a couple nights at this hotel and i enjoyed its style very much like the old days of Acapulco. The lobby is old-fashioned and nice. The pool area and restaurant next to the beach are clean and quiet and the sunsets are incredible in Acapulco. The room is stayed was very clean and had a nice balcony... More

Was this review helpful? Yes 1
Toronto
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 14, 2014

The hotel is clean and good. The room was big and we had enough space for the stroller. The pool is big enough as we stayed in January and not many guests at the hotel. Both of our girls spend the whole day in the pool and really enjoyed themselves. Not really for families with young children as there is... More

Was this review helpful? Yes 2
Houston, Texas
Contributor
17 reviews 17 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 24, 2014

Room was clean but got hot in the afternoons. Bathroom could use some updating. Hotel is basic and clean, no frills. Big pool and the food was great.... breakfast, lunch, and dinner! Beach and view were both beautiful!!!

Was this review helpful? Yes 1
Bangalore, India
Contributor
16 reviews 16 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 21, 2014

Good hotel to stay. Excellent service, friendly staff and good breakfast. The hotel is located in the main horseshoe. The hotel staff are friendly and they helped me in finding out a decent Scuba diving school. They also exchanged currency with ease even though they did not have option of exchanging INR and GBP. I visited this hotel in May... More

Was this review helpful? Yes
Pachuca, Mexico
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 14, 2014

My in-laws chose this hotel because they had stayed before. Room were clean and comfortable, the A/C worked very good so the room was always cool. There is nothing luxurious about this hotel overall, but it has a good location and very friendly staff. The pool is big and fun to be in when its no so crowded. It has... More

Was this review helpful? Yes
Toronto, Canada
Contributor
18 reviews 18 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed June 27, 2013

This is a no frills hotel. Pros. location staff clean cons funny smell lack of wall outlets for charging needs a few upgrades I stayed at this hotel for one night, and was not overly impressed, however, felt comfortable because of the staff and maintain of the rooms. I am not sure if I would stay here, but I would... More

Was this review helpful? Yes 2
Santa Rosa, California
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 11, 2013

Spent several days here with daughter and her friends. Most outstanding was the staff. Friendly and helpful. Some spoke some English and all were eager to teach us some Espanol. The bad publicity has really hurt the tourist trade in Mexico. Several waiters said "please tell your friends that we are nice and that it is safe here!" The views... More

Was this review helpful? Yes 2
Sudbury, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2013

I stayed at this hotel with my mother, It was peaceful and very clean. The staff was amazing and very attentive, helping us find different things we were looking for in town. I felt safe and the beach wasn't too packed, I was worried about travelling to Acapulco because of what the media is saying but there was nothing to... More

Was this review helpful? Yes 2
Edgewood, Kentucky
Top Contributor
87 reviews 87 reviews
33 hotel reviews
240 helpful votes 240 helpful votes
5 of 5 stars Reviewed January 7, 2013

We stayed at the Hotel Elcano for 5 nights; arriving on Christmas Day. I traveled with my wife and 3 of our kids (19, 21 & 21 years old). We had 2 rooms. Our kids had a room with a balcony, we did not. I would advise getting the balcony room – it’s much larger & the balcony is very... More

Was this review helpful? Yes 3
Owners: What's your side of the story?
If you own or manage Elcano Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Elcano Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Elcano Hotel

Address: Av Costera Miguel Aleman 75, Acapulco 39690, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Elcano Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Travelocity, Priceline, Cheap Tickets, Tingo, HotelsClick, Hotels.com, BookingOdigeoWL, Despegar.com and Venere so you can book your Elcano Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Elcano Hotel Acapulco
Elcano Resort Acapulco

144 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (129)
Viewed
Pool/beach area (27)
Viewed
Hotel & grounds (25)
Viewed
View from room (22)
Viewed
Room/suite (15)
Viewed
Bathroom (3)
Viewed
Dining (9)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Room/suite (4)
Viewed
View from room (2)
Viewed
Dining (1)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Other (4)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Top resorts Hotel in Acapulco #11 On the Beach Hotel in Acapulco #12 Best Value Hotel in Acapulco
Hotel Class
Number of rooms
180

See which rooms travelers prefer