We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 177 Acapulco hotels

Elcano Hotel

3.5 of 5 Resort   |   Av Costera Miguel Aleman 75, Acapulco 39690, Mexico
Hotel amenities
Elcano Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
You added Elcano Hotel to your Saves list
Ranked #20 of 177 Hotels in Acapulco
A recent review
3 of 5 stars reviewed 1 week ago
aphillips61 Mexico City, Mexico
Write a Review

198 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Mexico City, Mexico
Top Contributor
146 reviews 146 reviews
29 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 1 week ago

We held an event at the Elcano which went very well with good service and excellent food as usual. The hotel is still very good for events, breakfast in particular and the staff helped us be very successful. However, the rooms and installations are in dire need of an update. The place is still a wonderful looking hotel but the... More

Was this review helpful? Yes
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 14, 2014

This hotel was very popular on the 90´s, I just came back after 10 years, I was very pleased to see that it did not decay as many other hotels from that time. The cuisine is excellent mostly spanish cuisine since a very recognized chef is on charge, still you can find Mexican food. I was surprised on how clean... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed September 14, 2014

take the AC buses to drive along the coast, safe area, golf course across the street, eat at Los Abuelitos restaurant (walking distance), great experience in Acapulco, it wasn't very crowded, walk away from the hotel there are many places to eat

Was this review helpful? Yes
Elcano A, Director Comercial at Elcano Hotel, responded to this review

Thank you for taking the time to write an opinion of your last stay with us and provide important advices for our visitors. We hope to welcome you again in a near future. More

Top Contributor
80 reviews 80 reviews
16 hotel reviews
287 helpful votes 287 helpful votes
4 of 5 stars Reviewed July 17, 2014

This hotel is situated right on the beach. The views are very nice. The staff is helpful and the rooms were clean and nicely appointed. The elevators were small however. There is a Walmart right down the street which made obtaining supplies convenient. The lobby is pretty, open, and comfortable to just sit and lounge in. The pool is basic... More

Was this review helpful? Yes
Elcano A, Director Comercial at Elcano Hotel, responded to this review

Thank you very much for taking the time to write your comments regarding the hotel services. Receive an apology for the inconvenience you had to experience during your stay. Be sure that we have passed these suggestions to the right people in order to improve our service. Comments like these help us to improve day by day. Thanks again and... More

Mexico City, Mexico
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 9, 2014

I stayed for a couple nights at this hotel and i enjoyed its style very much like the old days of Acapulco. The lobby is old-fashioned and nice. The pool area and restaurant next to the beach are clean and quiet and the sunsets are incredible in Acapulco. The room is stayed was very clean and had a nice balcony... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 14, 2014

The hotel is clean and good. The room was big and we had enough space for the stroller. The pool is big enough as we stayed in January and not many guests at the hotel. Both of our girls spend the whole day in the pool and really enjoyed themselves. Not really for families with young children as there is... More

Was this review helpful? Yes 3
Houston, Texas
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 24, 2014

Room was clean but got hot in the afternoons. Bathroom could use some updating. Hotel is basic and clean, no frills. Big pool and the food was great.... breakfast, lunch, and dinner! Beach and view were both beautiful!!!

Was this review helpful? Yes 1
Bangalore, India
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed January 21, 2014

Good hotel to stay. Excellent service, friendly staff and good breakfast. The hotel is located in the main horseshoe. The hotel staff are friendly and they helped me in finding out a decent Scuba diving school. They also exchanged currency with ease even though they did not have option of exchanging INR and GBP. I visited this hotel in May... More

Was this review helpful? Yes 1
Pachuca, Mexico
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed January 14, 2014

My in-laws chose this hotel because they had stayed before. Room were clean and comfortable, the A/C worked very good so the room was always cool. There is nothing luxurious about this hotel overall, but it has a good location and very friendly staff. The pool is big and fun to be in when its no so crowded. It has... More

Was this review helpful? Yes
Toronto, Canada
20 reviews 20 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed June 27, 2013

This is a no frills hotel. Pros. location staff clean cons funny smell lack of wall outlets for charging needs a few upgrades I stayed at this hotel for one night, and was not overly impressed, however, felt comfortable because of the staff and maintain of the rooms. I am not sure if I would stay here, but I would... More

Was this review helpful? Yes 4
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Elcano Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Elcano Hotel

Address: Av Costera Miguel Aleman 75, Acapulco 39690, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Elcano Hotel 3.5*
Number of rooms: 180
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Priceline, Cheap Tickets, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Elcano Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Elcano Hotel Acapulco
Elcano Resort Acapulco

158 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (135)
Room/suite (17)
Hotel & grounds (26)
Pool/beach area (27)
View from room (22)
Bathroom (3)
Dining (9)
Other (31)

Management photos: Courtesy of the property manager

All management photos (24)
Room/suite (7)
Business center/function rooms (1)
View from room (2)
Dining (1)
Hotel & grounds (4)
Pool/beach area (1)
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay