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Fiesta Americana Villas Acapulco

#7 of 178 Hotels in Acapulco
Certificate of Excellence
4.0 of 5
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Av.Costera Miguel Aleman 97, Acapulco 39690, Mexico
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Fiesta Americana Villas Acapulco
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Ranked #7 of 178 Hotels in Acapulco
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Maria G Miami, Florida
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544 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami, Florida
Top Contributor
72 reviews 72 reviews
38 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived on Saturday morning. The line wasn't too long in reception, but the clerks took an exceptionally long time checking people in. There were plenty of clerks, but it seems like only two or three were checking people in. When I asked a staff member if someone else could help, she was rude and just said "no, you'll just... More 

Was this review helpful? Yes 4
Москва
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 28, 2015

Good hotel with perfect location. Very goods prices/quality rate. Nice room with fabulous ocean view rom the balcony. The beach is right downstairs, there are also some swimming pools on the way to the beach.

Was this review helpful? Yes 1
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear Trawa: Thank you so much for taking the time and share your wonderful experience during your past stay at our Resort. We will look forward to see you back here in Acapulco, or in other of our many hotel destinations. Cordially yours, Jesús Arteaga Arteaga Guest Service Manager Fiesta Americana Villas Acapulco More 

St. Paul/ Minneapolis
Top Contributor
76 reviews 76 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 28, 2015

We stayed here one night when passing through town and the place was so beautiful that I had to make a trip back just to check out the hotel for longer. The beach is so clean and pretty peaceful because it's secluded at the end of the beach. The beach bar has a 2x1 happy hour that was very nice.... More 

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924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear fohres: Thank you so much for taking the time and share your wonderful experience during your past stay at our Resort. We will look forward to see you back here in Acapulco, or in other of our many hotel destinations. Cordially yours, Jesús Arteaga Arteaga Guest Service Manager Fiesta Americana Villas Acapulco More 

Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 27, 2015

We have been staying at the Fiesta Americana for 20 years. We return year after year because it is the perfect hotel for us. This time we brought friends with us, and they also had a great time. The views are spectacular because the hotel is located in the middle of the bay. Every room has a great view. Because... More 

Was this review helpful? Yes 2
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear JAB-RADH: Thank you so much for taking the time and share your wonderful experience during your past stay at our Resort. We will look forward to see you back here in Acapulco, or in other of our many hotel destinations. Cordially yours, Jesús Arteaga Arteaga Guest Service Manager Fiesta Americana Villas Acapulco More 

Atlanta, Georgia
Top Contributor
72 reviews 72 reviews
70 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed March 19, 2015

I love Acapulco, one of my favorite places on the planet to visit. I have stayed in quite a few different hotels here, and this is the best of the hotels on La Condesa. The rooms are well done with beautiful views, the pool is spectacular and the service is top notch. Most of the front desk staff is bilingual... More 

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924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear autiger33: I like to thank you so much for taking the time and share your comments about your past stay at our Resort, we are so glad that you enjoyed it. We hope to see you back here in Acapulco, or any other of our hotel destinations. Cordially, Jesús Arteaga Arteaga Guest Service Manager Fiesta Americana Villas Acapulco More 

london
Top Contributor
83 reviews 83 reviews
40 hotel reviews
352 helpful votes 352 helpful votes
4 of 5 stars Reviewed March 16, 2015

We stayed 3rd march 2015 for 7 days. The hotel reception staff gave us a good greeting on arrival, always a good sign, luggage brought to our room ASAP, great wifi reception, nice view from the balcony, good size room, nice hot showers. A safe was provided, so our initial reaction was very positive. The general areas of the hotel... More 

Was this review helpful? Yes 7
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review
Google Translation

Estimado madjide: Le agradezco el haberme hecho llegar sus valiosos comentarios sobre su pasada visita a nuestro resort, los cuales... More 

Ontario's Near North, Canada
Top Contributor
71 reviews 71 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 4, 2015

We enjoyed an 8 day stay here. It was clean, modern and has all the standard, modern amenities. For the price, it is good value. The pool and beach areas are well maintained. Families with children represent a large part of the clientele. The service at this hotel's restaurants is reasonably polite and efficient but the quality of their food... More 

Was this review helpful? Yes 1
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear Hawkeye-9... I thank you for making me get valuable feedback on your last visit to our resort, which undoubtedly helped me to review and make the necessary adjustments to ensure quality of service that has always characterized us. I will make sure to follow thru on your comments and do everything to improve our food & beverage quality service.... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 4, 2015

This hotel is beautiful! The staff is extremely nice and attentive. Many people here speak English so we could easily ask any questions. The music they play at the pool is wonderful and relaxing. The beds are so comfortable and our view was amazing! Definitely book a trip with Sebastian to take you around at acapulco for all.com. He is... More 

Was this review helpful? Yes 1
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear Critico Novato: We would like to acknowledge receipt of your comments regarding your recent stay at Fiesta Americana Villas Acapulco. I like to thank you so much for taking the time and share your comments about your past stay at our Resort, we are so glad that you enjoyed it. We look forward to a new opportunity to welcome... More 

Asbury, New Jersey
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
223 helpful votes 223 helpful votes
4 of 5 stars Reviewed February 22, 2015

We stayed at the Fiesta Americana 3-14 Feb 2015. This was our first trip to Acapulco. The location of the hotel is great – right in the center of the Costera. This provides a great deal of flexibility for shopping and restaurants. We walked just about everywhere. The hotel was perfect for what we wanted for a mid-winter getaway. The... More 

Was this review helpful? Yes 6
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review
Google Translation

Estimado Robert S: Le agradezco el haberme hecho llegar sus valiosos comentarios sobre su pasada visita a nuestro resort, los... More 

Aptos, California
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 19, 2015 via mobile

Wonderful accommodations,outstanding staff,attention to detail in and around the hotel..amazing! Housekeeping staff went out of their way to make our stay special....towel figures,curtains arranged artistically. We lacked for nothing! Area hotel is located seems very safe and secure with families strolling at all hours. Fabulous pools,great and clean beach for swimming. Only downside is loud music late into the night.Closing... More 

Was this review helpful? Yes 4
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review
Google Translation

Estimado alohapj: Le agradezco el haberme hecho llegar sus valiosos comentarios sobre su pasada visita a nuestro resort, los cuales... More 

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