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All 177 Acapulco hotels

Fiesta Americana Villas Acapulco

4.0 of 5 Hotel   |   Av.Costera Miguel Aleman 97, Acapulco 39690, Mexico
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77%
Ranked #8 of 177 hotels in Acapulco
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed July 11, 2014
Katherine W Sherrard, Illinois
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438 people have reviewed this hotel

Traveler rating
    172
    161
    54
    20
    31
See reviews for
153
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
1 of 5 stars Reviewed 1 week ago via mobile

Overall experience with this hotel was terrible! We booked the room for 3 adults (not cheap I need to say!) and at the check-in we we're asked to pay for the 3rd bed! Then we had to pay for parking as well. And I need to admit the stuff wasn't helpful at all! When we arrived at the beach we... More

Was this review helpful? Yes
Sherrard, Illinois
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 11, 2014 via mobile

Hotel was very nice. The staff were great, food was delicious. Enjoyed our stay. The only negative was the sound of the music from near by club was very loud. If you have small children or are a light sleeper this might be a problem.

Was this review helpful? Yes 3
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear Katherine... We would like to acknowledge receipt of your comments regarding your recent stay at Fiesta Americana Villas Acapulco. We apologize about the inconveniences regarding the noise and loud from the bands at the exterior of the hotel situation which we are working on eighth the authorities of Acapulco to set it out to the normal music volume. We... More

Paris, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 28, 2014 via mobile

The hotel quality is very low, the beach is so small there is no place to find a seat, the noise at night is terrible and makes it imposible to sleep, the only good thing is service, bit i do not recomend this hotel all

Was this review helpful? Yes 1
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear Worldtrav... We would like to acknowledge receipt of your comments regarding your recent stay at Fiesta Americana Villas Acapulco. We appreciate your taking the time to evaluate our services and also thank you for sharing with us your scores, comments and recommendations to take the necessary actions to improve our performance in the future. We look forward to a... More

Chicago Ridge, Illinois
1 review
5 of 5 stars Reviewed June 18, 2014 via mobile

I had the reservations with expedia. They did not tell me that the rooms that They book me under did not have Fridge or Macrowave. Something I most have because of the littleones. when I called the Hotel to see if I was able to work something out the General Maneger Mr Jesus Arteaga very profesional give me other options... More

Was this review helpful? Yes
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear azteca94: Thank you so much for taking the time and share your comments about your past stay at our Resort, we are so glad that you enjoyed it. We will look forward to see you back in Acapulco, or in other of our many hotel destinations. Cordially, Jesús Arteaga Arteaga Guest Service Manager More

Coconut Creek, Florida
Top Contributor
115 reviews 115 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 29, 2014

Very good place to stay. Service is better than excellent. I travel a lot for business and let me tell you that everyone in this place is eager to help you in any way they can. Even the security guards who normally don't interact too much with guess, they welcome you t the area where they are. Rooms are big,... More

Was this review helpful? Yes 6
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear Alex B: Thank you so much for taking the time and share your wonderful experience during your past stay at our Resort. We will look forward to see you back here in Acapulco, or in other of our many hotel destinations. Cordially, Jesús Arteaga Arteaga Guest Service Manager Hotel Fiesta Americana Villas Acapulco More

San Juan del Rio, Mexico
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2014

Hotel has a great location in the main avenue of the Acapulco golden zone, hotel area. This is not a good location at night when you want to sleep and the noise of the bars and disco is there all the night. the hotel has very good installations, the main pool is very nice, but if you go on vacation... More

Was this review helpful? Yes 2
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear Carlos H: Thank you so much for taking the time and share your comments about your past stay at our Resort, we are so glad that you enjoyed it. We will look forward to see you back in Acapulco, or in other of our many hotel destinations. Cordially, Jesús Arteaga Arteaga Guest Service Manager Hotel Fiesta Americana Villas Acapulco More

Milaca, Minnesota
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 13, 2014

Hello, Does the hotel have shuttle or bus service from the airport? I want to be safe. Any help is appreciated. Also restaurant ideas? This will be the first time I go to Acapulco. The pictures of the resort look wonderful.

Was this review helpful? Yes 2
toronto, Ontario
Contributor
12 reviews 12 reviews
7 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 21, 2014 via mobile

We stayed at the Fiesta Americana Villas as part of a larger trip to the Acapulco area that included 3 nights at the Fiesta and 5 nights at Banyan Tree Cabo Marques. We found the Fiesta to be the best place to stay on the Costa Dorada and a good base to explore old Acapulco. It was better than we... More

Was this review helpful? Yes 6
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear corduroy: Thank you so much for taking the time and share your comments during your past stay at our Resort. I will make sure to follow thru on your comments and take actions to improve the Food and Beverages quality and service. We will look forward to see you back in Acapulco, or in other of our many other... More

Top Contributor
69 reviews 69 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 11, 2014 via mobile

We came here for a relaxing time and we have very much enjoyed the pools, not too crowded and the room and Heath club have been very nice. The 2 best places to eat nearby are not in trip advisor. Across the street around the corner and up some stairs is chili, maiz y frijoles and to the left conclesa... More

Was this review helpful? Yes 2
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear Ted R: Thank you so much for taking the time and share your comments during your past stay at our Resort. I will make sure to follow thru on your comments and take actions to improve our service and the English skills of our staff. We will look forward to see you back in Acapulco, or in other of... More

Cambridge, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 8, 2014

We were checking in and a group of guys distracted us by spilling ketchup on my bag while stealing my husband's passports. It was at the counter with security guards (supposedly) and a camera just above our heads. The hotel security officer took us to the tourist bureau, but that was it. They take no responsibility whatsoever and id not... More

Was this review helpful? Yes 1
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear EB0000: I am really sorry about the unfortunately incident during your past stay. I can guaranteed you that we are taking several actions to avoid any similar situations in order to make all our guest fell safe. I hope you can take the time and give us a new opportunity to assist you here in our resort in Acapulco,... More

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Additional Information about Fiesta Americana Villas Acapulco

Address: Av.Costera Miguel Aleman 97, Acapulco 39690, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fiesta Americana Villas Acapulco 4*
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Also Known As:
Fiesta Americana Villas Acapulco Hotel Acapulco
Fiesta Americana Hotel Acapulco
Fiesta Americana Acapulco
Acapulco Fiesta Americana

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Acapulco #4 On the Beach Hotel in Acapulco #4 Luxury Hotel in Acapulco #6 Romantic Hotel in Acapulco #6 Family Hotel in Acapulco #15 Best Value Hotel in Acapulco
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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