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Fiesta Americana Villas Acapulco

#5 of 179 Hotels in Acapulco
Certificate of Excellence
GreenLeadersGold level
4.0 of 5
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Av.Costera Miguel Aleman 97, Acapulco 39690, Mexico
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592 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (592)
  • Mar-May only
    (177)
  • Jun-Aug only
    (164)
  • Sep-Nov only
    (93)
  • Dec-Feb only
    (158)
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san francisco,ca
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

There was a group of us (16 of us--ranging in ages from 13 to late 50s) who travelled from San Francisco, CA to Acapulco ( July 25-Aug. 1, 2015). We had a fantastic time. One of the rooms we had (936) is a large 3 bedroom suite with a panoramic view, dining room, full kitchen, three bedrooms with bathrooms in... More 

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Acapulco is a beautiful place,this hotel have a perfect location if you are young and like disco ,otherwise go to another place to relax ,even in last floor the music make you crazy all night long.I want said thank you to Javier (from desk) and Lucia ( housekeeper ) for the excellent job ,most of the personal at the hotel... More 

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924Alejandro_D, Director General at Fiesta Americana Villas Acapulco, responded to this review

Dear Yohanita7... I thank you for giving me sent their valuable comments on his last visit to our resort, which definitely helped me to review and make necessary adjustments to ensure the quality of service that has always characterized us. I very much regret this bad experience so I offer you a sincere apology. Personally I will reverse and handle... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed June 22, 2015

The hotel has a great location. It is perfect to travel with all your family. We made Paddle Surf, we went to La Quebrada, and we visited El Fuerte de Acapulco. I suggest you to take this activities, they are very cheap and they are very interesting. The service at the swimming pool area could be better. I didn't travel... More 

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924Alejandro_D, Director General at Fiesta Americana Villas Acapulco, responded to this review
Google Translation

Estimado Alejandro... Le agradezco el haberme hecho llegar sus valiosos comentarios sobre su pasada visita a nuestro resort, los cuales... More 

Mexico City, Mexico
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 15, 2015

I stayed in this hotel in the days leading up to my wedding, and then a few nights after our wedding with my husband. They have strange rules about who can enter the hotel past the lobby area and while we had wedding plans to figure out, the guard wouldn't let my soon to be husband pass to my room... More 

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924Alejandro_D, Director General at Fiesta Americana Villas Acapulco, responded to this review
Google Translation

Estimado jackoland: Le agradezco el haberme hecho llegar sus valiosos comentarios sobre su pasada visita a nuestro resort, los cuales... More 

1 review
5 of 5 stars Reviewed May 20, 2015 via mobile

My recent trip to Fiesta Americana was one to remember. This resort is the perfect getaway for a family vacation or a romantic trip !!!! The hotel was clean perfectly located and the staff was outstanding. It is the first time I take the time to write a review but because of the bad wrap acapulco gets I think it's... More 

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924Alejandro_D, Director General at Fiesta Americana Villas Acapulco, responded to this review

Dear Vanessaor: I like to thank you so much for taking the time and share your comments about your past stay at our Resort, we are so glad that you enjoyed it. We will look forward to see you back here in Acapulco, or any other of our hotel destinations. Cordially yours, Alejandro Dominguez Aveleyra, Managing Director Hotel Fiesta Americana... More 

Miami, Florida
Level Contributor
79 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed April 2, 2015

We arrived on Saturday morning. The line wasn't too long in reception, but the clerks took an exceptionally long time checking people in. There were plenty of clerks, but it seems like only two or three were checking people in. When I asked a staff member if someone else could help, she was rude and just said "no, you'll just... More 

Was this review helpful? Yes 8
Москва
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 28, 2015

Good hotel with perfect location. Very goods prices/quality rate. Nice room with fabulous ocean view rom the balcony. The beach is right downstairs, there are also some swimming pools on the way to the beach.

Was this review helpful? Yes 2
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear Trawa: Thank you so much for taking the time and share your wonderful experience during your past stay at our Resort. We will look forward to see you back here in Acapulco, or in other of our many hotel destinations. Cordially yours, Jesús Arteaga Arteaga Guest Service Manager Fiesta Americana Villas Acapulco More 

St. Paul/ Minneapolis
Level Contributor
90 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed March 28, 2015

We stayed here one night when passing through town and the place was so beautiful that I had to make a trip back just to check out the hotel for longer. The beach is so clean and pretty peaceful because it's secluded at the end of the beach. The beach bar has a 2x1 happy hour that was very nice.... More 

Was this review helpful? Yes 1
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear fohres: Thank you so much for taking the time and share your wonderful experience during your past stay at our Resort. We will look forward to see you back here in Acapulco, or in other of our many hotel destinations. Cordially yours, Jesús Arteaga Arteaga Guest Service Manager Fiesta Americana Villas Acapulco More 

Michigan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 27, 2015

We have been staying at the Fiesta Americana for 20 years. We return year after year because it is the perfect hotel for us. This time we brought friends with us, and they also had a great time. The views are spectacular because the hotel is located in the middle of the bay. Every room has a great view. Because... More 

Was this review helpful? Yes 3
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear JAB-RADH: Thank you so much for taking the time and share your wonderful experience during your past stay at our Resort. We will look forward to see you back here in Acapulco, or in other of our many hotel destinations. Cordially yours, Jesús Arteaga Arteaga Guest Service Manager Fiesta Americana Villas Acapulco More 

Atlanta, Georgia
Level Contributor
72 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed March 19, 2015

I love Acapulco, one of my favorite places on the planet to visit. I have stayed in quite a few different hotels here, and this is the best of the hotels on La Condesa. The rooms are well done with beautiful views, the pool is spectacular and the service is top notch. Most of the front desk staff is bilingual... More 

Was this review helpful? Yes
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear autiger33: I like to thank you so much for taking the time and share your comments about your past stay at our Resort, we are so glad that you enjoyed it. We hope to see you back here in Acapulco, or any other of our hotel destinations. Cordially, Jesús Arteaga Arteaga Guest Service Manager Fiesta Americana Villas Acapulco More 

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