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All 178 Acapulco hotels

Fiesta Americana Villas Acapulco

4.0 of 5 Hotel   |   Av.Costera Miguel Aleman 97, Acapulco 39690, Mexico
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Ranked #8 of 178 Hotels in Acapulco
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Al B Roseville, California
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495 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Roseville, California
Top Contributor
81 reviews 81 reviews
11 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is a 3 start hotel. It is nice enough and the staff is friendly, but it has many little problems that make is not nearly as good as others in the area, like Las Brisas and Banyan Tree. The first big issue is that it is near night clubs that play extremely load music until 4 am. Earplugs... More 

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924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear Al B: We would like to acknowledge receipt of your comments regarding your recent stay at Fiesta Americana Villas Acapulco. We apologize about the inconveniences regarding the noise and loud from the bands at the exterior of the hotel situation which we are working on eighth the authorities of Acapulco to set it out to the normal music volume.... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed at FA in May of 2014 and I'm back again today after 3 days of hell at Las Torres Gamelas. The food is great, impeccable service, and very family friendly. In May, I stayed with my boyfriend and this time around with my toddler. I highly recommend this hotel.

Was this review helpful? Yes
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear Effei D: Thank you so much for taking the time and share your wonderful experience during your past stay at our Resort. We will look forward to see you back here in Acapulco, or in other of our many hotel destinations. Cordially, Jesús Arteaga Arteaga Guest Service Manager Hotel Fiesta Americana Villas Acapulco More 

Seattle, Washington
1 review
5 of 5 stars Reviewed December 16, 2014

We stayed at Fiesta Americana for a week. Great location, very close to everything - restaurants, shopping, entertainment. It can be little noisy so get a room away from the street if you can. Overall great place, would definitely stay here again.

Was this review helpful? Yes
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear zerga2014: Thank you so much for taking the time and share your wonderful experience during your past stay at our Resort. We will look forward to see you back here in Acapulco, or in other of our many hotel destinations. Cordially: Jesús Arteaga Arteaga Guest Service Manager Hotel Fiesta Americana Villas Acapulco More 

Beaufort, South Carolina
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 7, 2014

Again, a phenomenal visit. Every staff member is dedicated to make your stay exceptional and could not have been nicer. Close to everything walking or a short bus ride or taxi to all the exciting Acapulco action. Experience real Mexico in Acapulco...enjoy all the comforts at the Fiesta Americana Villas.

Was this review helpful? Yes 1
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review
Google Translation

Estimado David R: Le agradezco el haberme hecho llegar sus valiosos comentarios sobre su pasada visita a nuestro resort, los... More 

Mexico City, Mexico
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 29, 2014 via mobile

I was only able to spend a couple of days here, with my wife a some of her family. Stay was really nice and hotel's staff always friendly. Nice pools. Location is really good, close to everything. Bed sheet could be improved as they are quite rough.

Was this review helpful? Yes 1
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review
Google Translation

Estimado Jorge E: Le agradezco el haberme hecho llegar sus valiosos comentarios sobre su pasada visita a nuestro resort, los... More 

Orlando, Florida
Top Contributor
90 reviews 90 reviews
26 hotel reviews
73 helpful votes 73 helpful votes
2 of 5 stars Reviewed November 16, 2014

This was our first trip to Acapulco and we chose Fiesta Americana as our hotel stay. Most of the people and Acapulco do not speak English. It's nothing like Cancun. Most of the tourist here are from Mexico City. The natives are still friendly. Diana at the concierges desk was the friendliest and most helpful! The hotel it self is... More 

Was this review helpful? Yes 2
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear Floridato: We would like to acknowledge receipt of your comments regarding your recent stay at Fiesta Americana Villas Acapulco. We apologize about the inconveniences regarding the noise and loud from the bands at the exterior of the hotel situation which we are working on eighth the authorities of Acapulco to set it out to the normal music volume. We... More 

2 reviews
2 of 5 stars Reviewed November 13, 2014

The beds smell like vomit, not the best experiencia really , Im never coming back to Acapulco, i dont like it at all, there is not Good restaorants. Oh, in the pool there were 3 wasted persons dancing And the police ask them yo leave they say "no" , And the police didnt do anything about it.

Was this review helpful? Yes
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear Sara B: I thank you for making me get valuable feedback on your last visit to our resort, which undoubtedly helped me to review and make the necessary adjustments to ensure quality of service that has always characterized us. I will make sure to follow thru on your comments and do everything to improve our service and I hope... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 3, 2014

We went for Mexican independence day, great hotel, fast check in and great customer service. Walking distance to local stores and bars, local market just a bus ride away. Pool always had chairs and cabanas and drinks were always served. Our maid was amazing, clean room always done before noon. Not for families with small kids as the music from... More 

Was this review helpful? Yes
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear Aleksandr...: Thank you so much for taking the time and share your wonderful experience during your past stay at our Resort. We will look forward to see you back here in Acapulco, or in other of our many hotel destinations. Cordially, Jesús Arteaga Arteaga Guest Service Manager Hotel Fiesta Americana Villas Acapulco More 

Mexico City, Mexico
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

The hotel is clean, the personnel is kind, actually we booked for two more nights thant the original plan. Facilities are clean and if you book with enough time, you can get a very good rate. Pools are clean too.

Was this review helpful? Yes 1
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear GABINO M: Thank you so much for taking the time and share your wonderful experience during your past stay at our Resort. We will look forward to see you back here in Acapulco, or in other of our many hotel destinations. Cordially yours, Jesús Arteaga Arteaga Guest Service Manager Fiesta Americana Villas Acapulco More 

New Jersey
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 25, 2014

Spent 4 days here in September 2014, in the 3BR jacuzzi suite. As always, everything was wonderful. The service has been consistently fantastic - the staff turnover seems to be rather low, as there were many familiar faces. Everyone is friendly, and very helpful. I did not use many of the amenities, besides room service. Good options, though in truth,... More 

Was this review helpful? Yes
924Alejandro_D, Director de Recepción at Fiesta Americana Villas Acapulco, responded to this review

Dear RFNJ: I like to thank you so much for taking the time and share your comments about your past stay at our Resort, we are so glad that you enjoyed it. We hope to see you back here in Acapulco, or any other of our hotel destinations. Cordially, Jesús Arteaga Arteaga Guest Service Manager Hotel Fiesta Americana Villas Acapulco More 

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Additional Information about Fiesta Americana Villas Acapulco

Address: Av.Costera Miguel Aleman 97, Acapulco 39690, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fiesta Americana Villas Acapulco 4*
Number of rooms: 324
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Also Known As:
Fiesta Americana Villas Acapulco Hotel Acapulco
Fiesta Americana Hotel Acapulco
Fiesta Americana Acapulco
Acapulco Fiesta Americana
Hotel Style:
#1 Business Hotel in Acapulco
#3 On the Beach Hotel in Acapulco
#4 Family Hotel in Acapulco
#5 Luxury Hotel in Acapulco
#7 Romantic Hotel in Acapulco
#8 Best Value Hotel in Acapulco

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