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Grand Hotel Acapulco

3.5 of 5 Costera Miguel Aleman #1 | Col. Icacos, Acapulco 39869, Mexico
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Grand Hotel Acapulco
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289 reviews from our community

Traveler rating
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    69
    33
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125
52
11
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mexico City, Mexico
Top Contributor
52 reviews 52 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 18, 2014

I stayed at this hotel to celebrate Mexican independence day. When we arrived there was a lot of people checking in, nevertheless the service was fast and we had our room in less than 15 minutes. Room was good, with a spectacular view to the sea, amenities were standard but the bathroom was very big, two sinks, a big wardrobe... More 

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Gurgaon
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 17, 2014

Loved the grand room with big bed and awesome bathroom. The view of the ocean was breathtaking as well as the balcony to the room is perfect to enjoy the sunset with sip of coffee. The staff are very friendly and helpful and they make you very comfortable in all your interactions. The pool is small but very clean with... More 

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Mexico City, Mexico
Top Contributor
68 reviews 68 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 3, 2014

Front desk: They were quite fast for the check in, we got there 3 hours prior to the check in time and since they already had the room ready we were given the keys right away. The only bad thing we encountered there is the check out time was due at 12pm, although you could leave at 2pm with no... More 

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Mexico City, Mexico
Top Contributor
207 reviews 207 reviews
126 hotel reviews
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed August 7, 2014

GREAT ROOMS. Very spacious, large bathroom, new furniture, huge tv screen and EVERY ROOM HAS A BALCONY AND A PARTIAL OCEAN VIEW! NICE POOLS. GREAT PINA COLADA for a very good price of about 6 USD. SERVICE OK. BREAKFAST was very good, but the restaurant is small and when hotel got full, there was quite a large waiting line. BEACH.... More 

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Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 17, 2014

Had a great time in a wonderful hotel. Great location overlooking the bay. Plenty to do in the area with some breath taking scenery. The La Quebrada Cliff Divers well worth a visit.Some fantastic night spots in the hills overlooking the bay.

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Manchester, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 26, 2014

The room was great and spacious couldn't ask for a better view, it was clean but had to ask to the reception to do it everyday and the did it till 4-5 pm every day prob cos it was easter and we were 5 in the room and every day we had to keep asking for more towels not great.... More 

Was this review helpful? Yes 2
Sydney
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 23, 2014 via mobile

The rooms are comfortable and ok from a cleanliness perspective. The view can't be beaten. Security is excessive and the policy of not being able to bring outside food and drink in is ridiculous. Also, the need to wear a blue wrist band at all times during your stay is childish and actually appalling from a security perspective. Why would... More 

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Sydney, Australia
Contributor
16 reviews 16 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed April 7, 2014 via mobile

We had to wait for at least over an hour when checking because they could find our booking/reservation that I booked through hotelclub.com.au Apparently their reservation office is closed on a weekend & they will have to check with them the next day which is Monday. That Sunday, the place was chock a block, people are coming from everywhere to... More 

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New York City, New York
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 26, 2014

After having spent Jan. and Feb. at the Grand Hotel , one could not ask for a better place to stay..My wife and myself have been going to Acapulco and staying at the Grand for over 30 years and both the hotel and city have not been better. The staff is wonderful, the the accommodations are large with great views... More 

Was this review helpful? Yes 1
Chicago, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 16, 2014

Just returned from spending 4 weeks at the Grand Hotel Acapulco. I have been staying at the Grand for over 25 years and every year it offers the same quality -- EXCELLENT. The staff is wonderful! All you have to do is ask for something and your wish is granted immediately. The accommodations are luxurious. The weather is guaranteed sunny... More 

Was this review helpful? Yes 1
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Additional Information about Grand Hotel Acapulco

Address: Costera Miguel Aleman #1 | Col. Icacos, Acapulco 39869, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Hotel Acapulco 3.5*
Number of rooms: 573
Reservation Options:
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Also Known As:
Hyatt Regency Acapulco
Hyatt Acapulco
Acapulco Grand Hotel
Acapulco Hyatt
Hotel Style:
#10 Spa Hotel in Acapulco
#15 On the Beach Hotel in Acapulco

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