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All 177 Acapulco hotels

Grand Hotel Acapulco

3.5 of 5 Hotel   |   Costera Miguel Aleman #1 | Col. Icacos, Acapulco 39869, Mexico
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Ranked #25 of 177 hotels in Acapulco
A recent review
4 of 5 stars reviewed 3 weeks ago
iliveinmexico Mexico City, Mexico
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272 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Mexico City, Mexico
Top Contributor
165 reviews 165 reviews
99 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 3 weeks ago

GREAT ROOMS. Very spacious, large bathroom, new furniture, huge tv screen and EVERY ROOM HAS A BALCONY AND A PARTIAL OCEAN VIEW! NICE POOLS. GREAT PINA COLADA for a very good price of about 6 USD. SERVICE OK. BREAKFAST was very good, but the restaurant is small and when hotel got full, there was quite a large waiting line. BEACH.... More

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Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 17, 2014

Had a great time in a wonderful hotel. Great location overlooking the bay. Plenty to do in the area with some breath taking scenery. The La Quebrada Cliff Divers well worth a visit.Some fantastic night spots in the hills overlooking the bay.

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Manchester, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 26, 2014

The room was great and spacious couldn't ask for a better view, it was clean but had to ask to the reception to do it everyday and the did it till 4-5 pm every day prob cos it was easter and we were 5 in the room and every day we had to keep asking for more towels not great.... More

Was this review helpful? Yes 2
Sydney
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 23, 2014 via mobile

The rooms are comfortable and ok from a cleanliness perspective. The view can't be beaten. Security is excessive and the policy of not being able to bring outside food and drink in is ridiculous. Also, the need to wear a blue wrist band at all times during your stay is childish and actually appalling from a security perspective. Why would... More

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Sydney, Australia
Contributor
16 reviews 16 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed April 7, 2014 via mobile

We had to wait for at least over an hour when checking because they could find our booking/reservation that I booked through hotelclub.com.au Apparently their reservation office is closed on a weekend & they will have to check with them the next day which is Monday. That Sunday, the place was chock a block, people are coming from everywhere to... More

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New York City, New York
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 26, 2014

After having spent Jan. and Feb. at the Grand Hotel , one could not ask for a better place to stay..My wife and myself have been going to Acapulco and staying at the Grand for over 30 years and both the hotel and city have not been better. The staff is wonderful, the the accommodations are large with great views... More

Was this review helpful? Yes 1
Chicago, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 16, 2014

Just returned from spending 4 weeks at the Grand Hotel Acapulco. I have been staying at the Grand for over 25 years and every year it offers the same quality -- EXCELLENT. The staff is wonderful! All you have to do is ask for something and your wish is granted immediately. The accommodations are luxurious. The weather is guaranteed sunny... More

Was this review helpful? Yes 1
Westminster, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2014

Just returned from our vacation vacation at "THE GRAND HOTEL ACAPULCO". It was fantastic. The staff couldn't do enough for us. The rooms are very spacious, the suites are Truly luxurious having the most spectacular views. The food is very good and the weather is guaranteed to be sunny and warm every single day (this time of year). We walked... More

Was this review helpful? Yes 1
North Branford, Connecticut, United States
2 reviews
5 of 5 stars Reviewed February 27, 2014

A long time visitor of Acapulco (23 years), I am always very happy with my stay at the Grand Hotel. I usually stay for 2 weeks at the Grand. They have been extremely accommodating with superior service to my every request. They even do my airline confirmations and pick me up at the airport. Just to show how excellent their... More

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Waterloo, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2014

We have been staying at the Grand Hotel for over 20 years and each year it is FANTASTIC! The staff is beyond accommodating, kind, helpful - superior, they treat you like family. It is very safe too, never had a worry. We will be going back of course. Valentine's Day at the El Pescador restaurant was gourmet dining at its... More

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Additional Information about Grand Hotel Acapulco

Address: Costera Miguel Aleman #1 | Col. Icacos, Acapulco 39869, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Hotel Acapulco 3.5*
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Also Known As:
Hyatt Regency Acapulco
Hyatt Acapulco
Acapulco Grand Hotel
Acapulco Hyatt

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Spa Hotel in Acapulco #15 On the Beach Hotel in Acapulco #17 Best Value Hotel in Acapulco
Hotel Class
Number of rooms
573

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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