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Camino Real Acapulco Diamante

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Carretera Escenica Km 14 Baja Catita S/N | Fracc. Pichilingue Diamante, Acapulco 39880, Mexico
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Camino Real Acapulco Diamante
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299 Reviews from our TripAdvisor Community

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Indianapolis, Indiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 4, 2015

Stay for one night 10/30/15, and from the elevators to hallways to room very dirty. Wanted to order room service prior to my departure and had no telephone in the room, no radio alarm clock. Bed very uncomfortable, when I mentioned to the FD was told to complete a comment card. No apologies the hotel was not worth the 180... More 

Helpful?
1 Thank Artemisa F
Guadalajara, Mexico
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 15, 2015

Location is privilleged. It has it's prived tiny beach. I was on business but this place is suitable both for business or family trips. On the beach there's the possibility of hiring ski boats or wave runners for really fair prices and the instructors are more than great. Ask for ISRAEL. He is the best. The hotel certainly has seen... More 

Helpful?
Thank Alvaritofdez
Fausto M, Director General at Camino Real Acapulco Diamante, responded to this review

Dear Guest , please receive a cordial greeting and our thanks for your comment about your previous stay in our facilities . I can assure to You that We will take into account your views to keep us in our continuous improvement process . It will be a pleasure to serve You again. fausto.matias@caminoreal.com.mx 744.435.1051 More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 28, 2015

I have been many times at this hotel, but I have a few comments on my last stay. The good ones: The rooms are really big, clean and really pretty. We didn't experienced anything bad at the hotel, they were really good. The service at the restaurants is very good, they make you feel very welcome. The food is very... More 

Helpful?
2 Thank Fer U
Fausto M, Director General at Camino Real Acapulco Diamante, responded to this review

Dear Guest, please receive a warm greeting along with our thanks for your opinion about our services and facilities. Rest assured that We will implement the measures necessary to improve as You mention. Thanking your preference, I remain of You. Fausto Matias fausto.matias@caminoreal.com.mx More 

Ciudad de Mexico, México
1 review
5 of 5 stars Reviewed June 30, 2015

Thanks for the excellent attention! we like everything the most!! the people the place, everything is awesome. the only thing we think you can improve is the elevator it was broken. thanks for all!!!"

Review collected in partnership with this hotel

Helpful?
Thank 821alejandram
Fausto M, Director General at Camino Real Acapulco Diamante, responded to this review
Google Translation

Estimado Huésped, reciba por favor un afectuoso saludo. Así mismo le agradezco el hacerme llegar su comentario sobre su estancia... More 

Madrid, Spain
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 6, 2015

Hotel is overall nice, service very good but prices in restaurants are quite high. Restaurant closes at 11pm and bar at midnight. There is nothing at all close by so you will need to take a taxi to go anywhere with a tariff 200 pesos (average). Piñas coladas are amazing. Beach is really small, but pool area is ok. Mostly... More 

Helpful?
1 Thank Meissamt
Fausto M, Director General at Camino Real Acapulco Diamante, responded to this review
Google Translation

Apreciado Huesped, Le Agradezco el tiempo invertido para compartir su valiosa opinión, misma que nos ayuda siempre a mejorar, referente... More 

Québec (ville), Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 15, 2015

Been backpacking around Mexico with a friend last January and we stayed at Camino Real for a weekend because we had a wedding nearby in punta sirena. It was the luxury part of our trip! Our room was huge, clean, had a large balcony and a beautiful view on the bay. There's three pools and a private beach (beach area... More 

Helpful?
2 Thank Curlyyy
Fausto M, Director General at Camino Real Acapulco Diamante, responded to this review

Dear Guest, please receive a warm greeting. It is very gratifying to know that You were satisfied with our services and facilities, so We thank You for sharing your opinion in this way. We hope You come back soon with Us. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 5, 2015 via mobile

This beautiful hotel is situated in the most exclusive part of the city called a acapulco diamante. This hotel has its own private beach which quick access and that you don't find in any other hotel . This secluded private beach is very clean and offers all kinds of activities from fishing to wakeboarding or renting a jet ski. The... More 

Helpful?
2 Thank Sven W
Fausto M, Director General at Camino Real Acapulco Diamante, responded to this review

Mr Sven, Please receive a warm greeting, along with our thanks for your feedback on our services and facilities. Your satisfaction motivates us to continue our efforts to constantly improve. We wait for You again with us. More 

Zephyr Cove, Nevada
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
1 of 5 stars Reviewed February 9, 2015

Review of Camino Real, Acapulco I do not like to give one star, but the large number of bug bites on my leg did it. I had stayed in the Camino Real in Monterrey, MX many times and found it to be quite excellent in all ways. I earned enough points to get a free night, so during planning for... More 

Helpful?
4 Thank Peter G
Minneapolis
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed December 2, 2014

Absolutely superb. The food was remarkable. Loved the guarded gate entries. Beach environment was outstanding. The rooms were spacious and clean. The staff was friendly and spoke very good English. If you travel to Acapulco - I highly recommend to stay in the Diamanté area as it is a resort atmosphere Great nearby shopping.

Helpful?
1 Thank TerriM72867
Fausto M, Director General at Camino Real Acapulco Diamante, responded to this review

Dear Guest, please receive a warm greeting. It is very important for Us to know that You and your family enjoyed both the safety of our facilities and the friendliness of our collaborators. Appreciating the time It used to give your opinion, hope to serve You soon. More 

Houston
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed November 25, 2014

The Camino Real Acapulco was wonderful. The property is absolutely beautiful, the views are spectacular, the three pools ready for swimming laps, the personnel super friendly and helpful. We can't wait to return. They make great margaritas and the breakfast buffet was amazing, and BTW, the cost for 2 with VAT, taxes and service was $16 each, not $27 as... More 

Helpful?
1 Thank MAWWCW
Fausto M, Director General at Camino Real Acapulco Diamante, responded to this review

Dear Guest, please receive warm regards. Thanking first your nice and motivating comments, be assure You that We will continue to improve in order to satisfy You again on your next visit. More 

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