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Resort Mundo Imperial

4.0 of 5
Blvd. de las Naciones esq. Blvd. de Barra Vieja, Acapulco 39900, Mexico
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Resort Mundo Imperial
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Resort Mundo Imperial
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66 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mexico City, Mexico
1 review
5 of 5 stars Reviewed 5 days ago NEW

Best experience in Acapulco surrounded by excellent facilities with huge open spaces for children and adults. Excellent quality food with a variety of culinary offerings. The best beaches are very close but you can also enjoy the stay inside the Resort.

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Cuautitl� Izcalli
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I did my reservation by phone directly with the hotel, they took my credit card information and sent me after a couple of days my confirmation via email. The day I arrived and checked in, I handed my credit card but the response from the system was "communicate with bank", so I did and they informed me that I had... More 

Was this review helpful? Yes 4
Las Vegas, Nevada
2 reviews
4 of 5 stars Reviewed 1 week ago

I really enjoyed my stay at this hotel. First of all, I went at a time when the hotel was at capacity and the service did not spoil. I had requested for several items and everything was great. The pools and gym are big and a good place to spend the night. The hotel has taxi service 24/7 and the... More 

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Hauppauge, New York
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel while at a convention and I thought for a convention hotel it was amazing! I don't think I would honestly stay here if I were on vacation as it isn't on the beach even though not that far. The pool however, is beautiful and they even have a wave pool which I've never seen at... More 

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Everyone seems half trained, the design seems half thought through, the internet works half the time. Half of the time you ask for things the answer is wrong or half right. I struggled to give it a 3 star because the aggravations were so constant. Internet doesn't work, maids come in to clean even when the sign says "SLEEPING DO... More 

Was this review helpful? Yes 1
Toronto, Canada
2 reviews
5 of 5 stars Reviewed February 27, 2015

We enjoyed our two-night stay here. Everyone was so nice & helpful. The pools were just lovely - May have enjoyed more peaceful music at the pools. The breakfast marche was great! Would come back again :)

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Mexico City, Mexico
Top Contributor
158 reviews 158 reviews
32 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed January 6, 2015

If you are going to Acapulco to stay at a great hotel, you need access to the beach. In this case, there is no access, because there is no beach. Huge downside to this property. Granted the hotel is huge, has good pools, great tennis courts, decent gym and nice restaurants but, the beach is the beach. So if you... More 

Was this review helpful? Yes 4
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 9, 2014

I got higher expectation of a "All inclusive Resort". At least I expected a buffet meal service, but fortunately at last minute, I decided to buy a European plan. Food is just god... acceptable, not more. Resort is new and seems good, the staff is good mannered, but in 3 several moments, I realized that they do not respect the... More 

Was this review helpful? Yes 4
Repentigny, QC
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 2, 2014

Went to visit the New Resort Mundo Imperial, it is great, however no beach access..... at this time it is not an all inclusive hotel. I will be attending their 1st New Year's Party on Dec. 31-2014 and will follow up on it .

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Top Contributor
257 reviews 257 reviews
87 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed November 21, 2014

Bond new huge hotel resort and conference centre within minutes of airport but way out from town. Fully gated and enclosed. I have never seen so much water with pools all around, one with vigorous artificial waves, watery sunken bars, tennis courts etc. The grounds a re littered with life-size reproductions of Italian Roman sculptures (I guess the Imperial theme).... More 

Was this review helpful? Yes 2
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