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BEST WESTERN Casa Mexicana

2.5 of 5
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La Fragua No. 2672 | Col. Guanajuato Ote., Saltillo 26286, Mexico
BEST WESTERN Casa Mexicana
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Ranked #15 of 27 Hotels in Saltillo
A recent review
3 of 5 stars reviewed 4 weeks ago
arturo2001 Saltillo
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16 reviews from our community

Traveler rating
    3
    8
    3
    0
    2
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3
2
1
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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    (16)
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    (6)
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    (6)
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Saltillo
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I picked this hotel as one of the city ads driving from Monterrey to Saltillo mentioned $710 pesos/night including breakfast. When I arrived to the front desk a lazy guy without the minimum customer satisfaction skills (basically just staring to his cell while talking) told me the room fee is 1,090 MXN and the advertisement is just not true; Lack... More 

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Windsor, Canada
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 22, 2015

Rented a junior suite for a week. Room consisted of a small kitchen with all of the amenities (Fridge, Stove, Pots and Dishes), dining area, sitting area with two couches, separate bedroom area, and two bathrooms. Only the bedroom had a TV which was inconvenient to watch a soccer match at night with co-workers also on the trip. Floor needed... More 

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Greenville, South Carolina
1 review
1 of 5 stars Reviewed December 27, 2014

Definitely this place is overpriced for what you will get. Full of outdated furniture. The room is cold as hell and don't have heat as advertising, expect to have a shower in bathroom at 40F or lower. Everybody has been smoking there, rooms stink! ! For sure Saltillo has better places to stay at better price

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Canada
Top Contributor
64 reviews 64 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 13, 2014

We have stayed in this hotel every 6 months as we drive to and from Mexico Lake Chapala region. We find it very acceptable, clean and the staff friendly. The breakfast had fresh fruit, cereal and hot food as well. We can recommend the hotel to anyone.

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 15, 2013

Cute place . We stayed 4 nights ...Beds are horribly hard ( 3 of us all said the same) rooms fairly sparse, but clean ( other than some ants in bathroom one day) . Breakfast is just adequate .. They did get me some decaf on second morning which was nice . Was a little freaked out when I opened... More 

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Monterrey, Mexico
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 4, 2013

I just want to go to Saltillo for a weekend with my two kids one of them a 1 year old baby girl, the thing is I want to reserve the bigest room (the suite with the kitchen), for 3 adults and the two kids, and at the first they told me that we are too many people for the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Basel, Switzerland
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 27, 2012

Staff was so nice and helpful-I had to change my travel plans three times in two days and they simply helped me trough it with the most kindness and speed. Hearty breakfast free WiFi everywhere, clean room: what else for a perfect business travel? And do try the cabrito!!!

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Auckland Region, New Zealand
Contributor
20 reviews 20 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 23, 2012

Stayed here for a week in a two bedroom villa. All staff were extremely helpful and friendly. The rooms are gorgeous and the location is across from a supermarket and a couple of fast food outlets should you need to indulge your craving of junk food. Even better though, right next door is Las Gorditas which is great Mexican food... More 

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Chicago
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 10, 2008

I stayed a couple of weeks during december, its a great place with a great atmosphere, very friendly staff, great location, nice services, I would give them a 9.9, just the internet connection was not as fast as i needed.

Was this review helpful? Yes 2
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