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DoubleTree Suites by Hilton Saltillo

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Blvd. Venustiano Carranza 8800, Saltillo 25208, Mexico (Formerly American Suites Resort & Spa)
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1 room 1 guest
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DoubleTree Suites by Hilton Saltillo
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148 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
  • All months
    (148)
  • Mar-May only
    (46)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (31)
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laredo, Texas, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Hope in my next trip visit have the same and excellent service that i was have in past time, and hope to have a good stay too , thanks for all , and keep to have a good presence and service like today

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Marshalltown, Iowa
Level Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Double Tree Suites for 3 nights while in Saltillo on business. This was the first time I had used this hotel and was pleasantly surprised. The property is surrounded with a security fence and there are 4 restaurants also within the compound. So a person should feel safe while staying there. The room comes with a... More 

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Troy, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

I have stayed several times at this hotel and sewage smell emanates from the floor vent next to the toilet. I stay here due to the close proximity to my work, however, no more. I will stay at a hotel farther just to avoid the horrid sewage smell. I truly believe that they have a waste management problem and it... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jonathan A, Gerente at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Customer. Thank you for taking the time to tell us about your stay at our property. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At our hotel we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

College Station, Texas
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed July 22, 2015

Algunos detalles que se hubieran manejado simplemente afectaron mi opinion. My wife and I enjoyed the stay, the personnel at the restaurant were HILTON type. The rest were polite, but a bit dry. Got the impression that it was the weekend, so maybe they were tired? Nice property, quiet and pleasant. Good price/value Alfonso & Kathleen Flores

Review collected in partnership with DoubleTree by Hilton

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Jonathan A, Gerente at DoubleTree Suites by Hilton Saltillo, responded to this review
Google Translation

Estimado Huesped Antes que nada, me permito enviarle un cordial saludo y así mismo le quiero agradecer por el contacto... More 

Roseville, Mi, United States
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed July 20, 2015

I stayed in a smoking room(I smoke) and it did not smell at all when I checked in. There are 3 very good restaurents on the property, not including the one in the hotel itself. The staff was vwery friendly and helpful.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jonathan A, Gerente at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Guest : We thank you for your recent review, and I appreciate for taking the time to qualify us about your last stay with us. We are pleased that our services and facilities were what you were expecting, and assure you that our team is working to provide excellent service and make our guests feel at home. Thank you... More 

Rochester, Michigan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 25, 2015

Nice property, restaurants and health club on-site. no need to travel beyond security borders. Quick check in. Well appointed rooms with two flat screen TVs, fridge, microwave and coffee maker. Small pool and fitness room available 24/7. Hot breakfast included.

Was this review helpful? Yes
Jonathan A, Gerente at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Guest : We thank you for your most recent review and receive you my warmest greetings, and I appreciate for taking the time to qualify us about your last stay with us. We are pleased that our services and facilities were what you were expecting, and assure you that our team is working to provide excellent service and make... More 

Plymouth, Michigan
Level Contributor
79 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed June 19, 2015

The hotel is located on the outskirts of the city. I did not have a car and found it quite difficult to get a taxi the times I needed it. The rooms are large and clean and very quiet. I would probably stay here again but only if I had a car.

Was this review helpful? Yes
Jonathan A, Gerente at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Guest : We thank you for your recent review and receive you my warmest greetings, and I appreciate for taking the time to qualify us about your last stay with us. We are pleased that our services and facilities were what you were expecting, and assure you that our team is working to provide excellent service and make our... More 

Level Contributor
101 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed June 5, 2015

This hotel has everything an Out of Towner needs. The front desk attendants speak fluent English and are very welcoming. The room I stayed in was large, clean and comfy. There are many TV channels but few in English. WiFi worked well. The shower produces plenty of hot water, just not in the first 5 minutes. Safety was not a... More 

Was this review helpful? Yes
Jonathan A, Gerente at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Guest : We thank you for your recent review and receive you my warmest greetings, and I appreciate for taking the time to qualify us about your last stay with us. We are pleased that our services and facilities were what you were expecting, and assure you that our team is working to provide excellent service and make our... More 

Washington, Michigan
Level Contributor
81 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 6, 2015

The location is at the entrance to the city and close to GM, it has a sports center behind it and 5 restaurants you can walk to. I like that the suites have fridges so you can keep food. We got to know the staff and they were very friendly, the breakfast is much better than the other local hotels... More 

Was this review helpful? Yes
Jonathan A, Gerente at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Guest : We thank you for your recent review and receive you my warmest greetings, and I appreciate for taking the time to qualify us about your last stay with us. We are pleased that our services and facilities were what you were expecting, and assure you that our team is working to provide excellent service and make our... More 

Taylor, United States
1 review
4 of 5 stars Reviewed April 7, 2015

Very clean good amenities and internet works perfect. I had been visiting this location for few months and is always been clean and good service. the breakfast is good but food a little oily, the happy hour is good and the place is nice to expend some time before dinner, there are 4 or 5 restaurants around in walking distance... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jonathan A, Gerente at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Guest : We thank you for your recent review and receive you my warmest greetings, and I appreciate for taking the time to qualify us about your last stay with us. We are pleased that our services and facilities were what you were expecting, and assure you that our team is working to provide excellent service and make our... More 

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