We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TRAVEL ALERT: SAFETY AND SECURITY More info
All 27 Saltillo hotels

DoubleTree Suites by Hilton Saltillo

3.5 of 5 Hotel   |   Blvd. Venustiano Carranza 8800, Saltillo 25208 , Mexico (Formerly American Suites Resort & Spa)
Hotel deals
Hotel website
Hotel amenities
Special Offer
Book now save up to 20%
Save Saved
You added DoubleTree Suites by Hilton Saltillo to your Saves list
DoubleTree Suites by Hilton Saltillo
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
54%
Ranked #7 of 27 hotels in Saltillo
A recent review
5 of 5 stars Reviewed June 8, 2014
slammer_10 st.catharines
  • Overview
  • Reviews (93)
  • Photos (25)
  • Amenities
  • Q&A
  • Room tips (7)
  • More
Write a Review

93 people have reviewed this hotel

Traveler rating
    24
    25
    22
    17
    5
See reviews for
25
7
1
58
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Michigan, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Hotel needs upgrading, originally an American Suites property, but they have done little to nothing since the take over (several years back). Not the typical Double Tree Hotel that one is use to. Initial appearance is acceptable, but once stay you will soon see, things are not as they appear. Check your windows, because many don't lock.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Eagle Pass, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

This hotel looks fine from the outside but when I arrived the reception personnel did not listen to my demands, telling me that this was the only room available, at night when I took a look at the parking lot it was full only like 20%, and I never saw a group of people at breakfast to be very large... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
st.catharines
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 8, 2014

The location of the hotel convenient, the facility is safe, the staff is courteous, the building is clean, the sweet was roomy and comfortable. The breakfast buffet made mornings convenient and the verity was awesome. Would recommend.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jonathan A, Manager at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Slammer_10 We thank you for your great 5 star review! We are looking forward to host you a our guest again! Best Regards. More

Muskegon, United States
1 review
4 of 5 stars Reviewed May 19, 2014

The difference is the people. I am away from home and can not speak the language. The staff at doubletree all spoke pretty good english. They truely cared about any issues I had and helped me take care of them. The breakfast is top notch. The service was great. Don't know what else I can ask for when away from... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jonathan A, Director of Sales at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Bill K. Thank you very much for taking the time to share your very important comments with us. Let us remind you that you have been a very valued guest for us, and we really thank you for giving us the opportunity to serve you soon. We hope you give us the opportunity in the near future. Best Regards, More

Brampton, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2014

Excellent Hotel for Business travelers, has good restaurants in vicinity , good customer service, good breakfast and good bar . Will try to help you , provided shuttle for me see downtown and see some other places of interst

Was this review helpful? Yes
Jonathan A, Director of Sales at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Deepinder G We thank you for your preference and your business!! Comments from our guest enables us to provide the best service possible. We thank you again for your loyalty and confidence. Hoping to see you in the near future! Best Regards. More

West Bloomfield, United States
2 reviews
3 of 5 stars Reviewed April 29, 2014

The Double Tree Saltillo is a recommended Hotel for Business Travelers, but outside of it's security and close proximity to 2 very nice restaurants, I would not recommend a stay. The lobby is very nice, but the property is dated.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jonathan A, Director of Sales at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Darryl F: Thank you for contacting us regarding your stay at Doubletree Suites by Hilton Saltillo, Mexico. Please accept our sincerest apologies for any inconvenience experienced during your visit. The hotel itself it’s under a complete renovation where we are changing carpet, wall coverings in rooms ,corridors and furniture and equipment. This change will be completed and a complete... More

Rochester, MI
Top Contributor
89 reviews 89 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed April 29, 2014

The hotel has a great staff, the variety of foods at breakfast meet the needs of global travelers and 4 restaurants are on the grounds so there is no need to travel in the evening. Also, a free shuttle service is available. Perfect for business travel!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jonathan A, Director of Sales at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Kurtiemon. Thank you so much for taking the time to submit your feedback. On behalf of the entire staff and management team, I’d also like to thank you for your loyalty to the brand; it was a pleasure having you here. Our Brand values your patronage and appreciate you taking the time to share your comments. Again, we appreciate... More

Warren, Michigan
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 20, 2014

Stayed in Saltillo a few times and I would recommend staying at the double tree. The hotel is right next to a few restaurants which was great for my co-workers and myself because we were unable to travel very far from the hotel or auto plant. The hotel was nice and clean along with the rooms. Breakfast was the best... More

Was this review helpful? Yes
Jonathan A, Director of Sales at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear RatherBScanningG. Thank you so much for taking the time to submit your feedback. On behalf of the entire staff and management team, I’d also like to thank you for your loyalty to the brand; it was a pleasure having you here. Hilton Worldwide values your patronage and appreciate you taking the time to share your comments. Again, we appreciate... More

Berkley, Michigan
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed April 9, 2014

Great staff - very friendly/helpful, check in/out easy, common areas are nice. Rooms leave a lot to be desired - outdated, poor plumbing (strong odor of sewer due to missing traps), peeling wallpaper, small TVs, etc.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jonathan A, Director of Sales at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Brockw921. Thank you for contacting us regarding your stay at our hotel recently. Please accept our sincerest apologies for any inconvenience experienced during your visit. We are constantly monitoring the performance of our property in the Family of Brands and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed... More

Northville, United States
1 review
4 of 5 stars Reviewed April 9, 2014

Good value, no happy hour snacks though, 5 good restaurants adjacent and safely walkable. They did miss one wakeup call! Plumbing is ready for upgrading. Large suites with 2 large flat screen TVs. and usual kitchen amenities. Would stay here again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jonathan A, Director of Sales at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Timothy S. We appreciate your review of your recent stay at our hotel. We see that you were unhappy with some items, and we apologize for that. We work hard to personalize each guest's experience and try to keep our service consistent. Your review will helps us maintain a focus on both of those areas. Thank you again for... More

Owners: What's your side of the story?
If you own or manage DoubleTree Suites by Hilton Saltillo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to DoubleTree Suites by Hilton Saltillo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree Suites by Hilton Saltillo

Address: Blvd. Venustiano Carranza 8800, Saltillo 25208 , Mexico (Formerly American Suites Resort & Spa)
Phone Number:
Location: Mexico > Northern Mexico > Coahuila > Saltillo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree Suites by Hilton Saltillo 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Expedia, Tingo, HotelsClick, BookingOdigeoWL, Orbitz, Hotels.com, Agoda, Venere and Otel so you can book your DoubleTree Suites by Hilton Saltillo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
American Suites Resort And Spa
American Hotel Saltillo
American Suites Hotel

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (7)
Viewed
Dining (3)
Viewed
Other (4)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The DoubleTree Suites by Hilton Hotel Saltillo offers upscale, resort-style accommodations in a convenient location just off of MEX 40/54. Our family-friendly hotel near the Saltillo airport is four minutes from Plan de Guadalupe International Airport in Ramos Arizpe (SLW) and less than 10 minutes from downtown Saltillo and important business or industrial zones. For your convenience, we provide airport transportation to and from our full-service Saltillo hotel.DoubleTree comforts in a Mexican resort-style hotel.Well-appointed guestrooms, studios and suites feature warm furnishings and all the comforts you expect from DoubleTree – perfect for short or long-term visits, business travel or family vacations. Enjoy modern baths and spacious rooms, generous work surfaces with data ports and complimentary high-speed Internet access, our luxurious Sweet Dreams® bedding, flat panel HDTVs and more. Our guests also enjoy a long list of resort-style hotel amenities, including:Wireless HSIA available throughout in public areas.Indoor, heated swimming pool.Spa and fully-equipped fitness center.Laundry and valet services.Beauty salon and barber shop.Sports Club access (fee) to tennis courts, racquet ball, soccer, basketball and dining facilities.Children's activities and playground.Golf course nearby.Delicious dining at the DoubleTree in Saltillo.The DoubleTree Suites in Saltillo provides plenty of convenient onsite dining options. Enjoy a full American-Style Breakfast every day and our extensive DoubleTree Breakfast buffet. Join us for casual dining at La Estancia restaurant, or choose from favorite international and Mexican specialties at upscale mezze. Meet friends or colleagues for cocktails at our inviting Lounge. Or enjoy private, in-room dining. Everything here is freshly prepared and presented with friendly DoubleTree service. ... more   less 
Number of rooms
125

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer