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DoubleTree Suites by Hilton Saltillo

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Blvd. Venustiano Carranza 8800, Saltillo 25208, Mexico (Formerly American Suites Resort & Spa)
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1 room 1 adult
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DoubleTree Suites by Hilton Saltillo
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172 Reviews from our TripAdvisor Community

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chattanooga, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

Hotel need refurbishing. Internet is ok, lobby furniture is worn. Check your invoice when checking out. Two good restaurants in walking distance. Good cookies all the time in the lobby. TV difficult to use.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kathleen M
Satillio, Mexico
1 review
3 of 5 stars Reviewed 1 week ago

Overall a pleasant stay. The people in the hotel are trying to stand out adn are very supportive to any needs. The hotel has certainly many years and therefore shows it;s use, but is still in very good condition. Breakfast choice is a bit limited when it comes to break and anything you would want to put on your bread.... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Julio Cesar H
United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

After checkin I thought someone had entered my room and stole my ipad. The hotel staff and security worked with me over two days. They could show me the records on the keypad of when keys were used to enter the room. I was not convinced. The day after I left they called me and told me they did a... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mark Alan Mr P
Mexico DF, Mexico
1 review
4 of 5 stars Reviewed 3 weeks ago

Nice hotel. very convenient. All of the times I have visited this hotel for business purposes but I would not be afraid of taking my family and staying here next time. Full of americans during work-week Cookie is really good!!!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank German I
Naucalpan, Mexico
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 19, 2015

It has comfortable rooms, and it is conveniently located near several top restaurants of different styles (Mexican, Grill and Seafood). Staff is very helpful and they will give you a welcome cookie. It is also close to airport.

Helpful?
Thank Octavio G
Jonathan A, Gerente at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Guest : We thank you for your recent review, and I appreciate for taking the time to qualify us about your last stay with us. We are pleased that our services and facilities were what you were expecting, and assure you that our team is working to provide excellent service and make our guests feel at home. Thank you... More 

Marshalltown, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 31, 2015

This is a convenient stay when visiting the industrial areas of Saltillo for business. The Staff is friendly and the rooms are well appointed. I had a few minor problems during my stay but they were probably isolated and the Staff was friendly about addressing them. There are some restaurants within a safe walking distance. Overall I would recommend this... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Terry C
Jonathan A, Gerente at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Guest : We thank you for your recent review, and I appreciate for taking the time to qualify us about your last stay with us. We are pleased that our services and facilities were what you were expecting, and assure you that our team is working to provide excellent service and make our guests feel at home. Thank you... More 

Windsor, Canada
1 review
3 of 5 stars Reviewed October 30, 2015

Fair place to stay, has potentials for improvements. You can't been the price for what you get. Nicely located near all industrial parks in Ramos and Saltillo. Place has a pool, awesome breakfast, rooms are not that fancy.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mohamad A
Jonathan A, Gerente at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Guest : We thank you for your recent review, and I appreciate for taking the time to qualify us about your last stay with us. We are pleased that our services and facilities were what you were expecting, and assure you that our team is working to provide excellent service and make our guests feel at home. Thank you... More 

1 review
4 of 5 stars Reviewed October 14, 2015

Good Clean place to stay . Great people and very good locaton on main Highway. No hassels or problem place. I highly recommend this place and will gladly look forward to staying there again when traveling to that area.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 63louise
Jonathan A, Gerente at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Guest : We thank you for your recent review, and I appreciate for taking the time to qualify us about your last stay with us. We are pleased that our services and facilities were what you were expecting, and assure you that our team is working to provide excellent service and make our guests feel at home. Thank you... More 

Auburn Hills, MI, United States
1 review
4 of 5 stars Reviewed October 13, 2015

As previously mentioned, this was an overall good experience. Unfortunately the food quality had a different impact on my colleagues and me. If you are looking for an outstanding dining experience, you should probably eat outside of the hotel.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lynn P
Jonathan A, Director de Relaciones con Clientes at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Guest : We thank you for your recent review, and I appreciate for taking the time to qualify us about your last stay with us. We are pleased that our services and facilities were what you were expecting, and assure you that our team is working to provide excellent service and make our guests feel at home. Thank you... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 19, 2015 via mobile

I have stayed at this hotel several times in the last 3 years. When I first started staying here the place looked really good and ran well. Now there is a lack of upkeep and the house keeping staff doesn't do as good of job. The staff is still friendly and will try and help with anything you need. The... More 

Helpful?
Thank Josh S
Jonathan A, Director of Sales at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Mr. Josh S: Thank you for contacting us regarding your stay at our property in Saltillo, Mexico. We are constantly monitoring the performance of our property in our family of Brands and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. Please be confident that we will... More 

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