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All 27 Saltillo hotels

DoubleTree Suites by Hilton Saltillo

3.5 of 5 Hotel   |   Blvd. Venustiano Carranza 8800, Saltillo 25208 , Mexico (Formerly American Suites Resort & Spa)
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Ranked #6 of 27 hotels in Saltillo
A recent review
3 of 5 stars reviewed 1 week ago
brockw921 Berkley, Michigan
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72 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Berkley, Michigan
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

Great staff - very friendly/helpful, check in/out easy, common areas are nice. Rooms leave a lot to be desired - outdated, poor plumbing (strong odor of sewer due to missing traps), peeling wallpaper, small TVs, etc.

Review collected in partnership with DoubleTree by Hilton

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Northville, United States
1 review
4 of 5 stars Reviewed 1 week ago

Good value, no happy hour snacks though, 5 good restaurants adjacent and safely walkable. They did miss one wakeup call! Plumbing is ready for upgrading. Large suites with 2 large flat screen TVs. and usual kitchen amenities. Would stay here again.

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Detriot, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

At eleven PM I found myself locked out of my room I sat in the lobby for 3 hours waiting. No room was offered no help moving me at 2 AM once they got me in. The door was broken and they asked me to move. Notice I said I had to move with no help from the staff/

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rockford, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed March 11, 2014

This is not your average DoubleTree Hotel. It was a former American Suites Hotel and they have done little to nothing it seems since the conversion (a few years back). Most of the service people are nice and friendly, but a lot of apologies do not make one nice. There are limited choices, so given that - your adjust your... More

Review collected in partnership with DoubleTree by Hilton

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ClaudiaCadena, Guest Relations Manager at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Mr. Keith N.: Thank you for contacting us regarding your stay at Doubletree Suites by Hilton Saltillo, Mexico. Please accept our sincerest apologies for any inconvenience experienced during your visit. We are constantly monitoring the performance of our property in the Hilton Family of Brands and measuring them against high service and quality standards. Comments from our guests enable... More

St Louis Missourri, United States
1 review
5 of 5 stars Reviewed February 28, 2014

Staff was really helpful, hotel was clean. Anything that was needed there was no waiting and everyone was really helpful with directions. Restaurants around the Double tree were nice, plenty of different choices and varierities of food, can't really go wrong with anything you choose, I would definetly stay there again without a doubt.

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McNeal, Arizona
1 review
2 of 5 stars Reviewed February 23, 2014

Hilton Saltillo MX location do not deserve $150 per day. Hilton Saltillo MX location do not deserve $150 per day. Hilton Saltillo MX location do not deserve $150 per day. Hilton Saltillo MX location do not deserve $150 per day. Hilton Saltillo MX location do not deserve $150 per day. Hilton Saltillo MX location do not deserve $150 per day.... More

Review collected in partnership with DoubleTree by Hilton

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ClaudiaCadena, Guest Relations Manager at DoubleTree Suites by Hilton Saltillo, responded to this review

Thank you for taking the time to tell us about your experience at the DoubleTree Suites by Hilton Saltillo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At our property, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

New Baltimore, United States
1 review
5 of 5 stars Reviewed February 9, 2014

This hotel is fabulous and within easy walking distance of multiple hotels, but room service is extremely dicey. I only received room service food on 1 out of 3 attempts. The internet connection was excellent and the bed was extremely comfortable. Breakfast is very good and there is a nightly "happy hour" with free beer served on the outdoor patio.

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Senior Contributor
24 reviews 24 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 4, 2014

Hotel is very comfortable, hot breakfast included with many choices and with some changes everyday. Great internet and lots of space in the living room to rest, and check email. Full refrigerator, coffee maker and microwave oven. Six restaurants within walking distance and you can use the next door gym as a hotel guest.

Review collected in partnership with DoubleTree by Hilton

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A TripAdvisor Member
4 of 5 stars Reviewed February 2, 2014

DT is a great place to stay in Saltillo - surronded by nice restraunts and an exceptional gym next store. Service is very good. The desk staff ent out oftheir way to get me an extended stay even when they were full. The morning breakfast staff we accomendating when we had to leave early. Nice place to stay.

Review collected in partnership with DoubleTree by Hilton

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saltillo, Mexico
1 review
5 of 5 stars Reviewed January 28, 2014

Best Breakfast. Best location. Lots of restaurants in walking distance. Very nice rooms. The internet connection has always worked well. There is a nice health club right behind the hotel where you can go as part of you hotel cost.

Review collected in partnership with DoubleTree by Hilton

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Additional Information about DoubleTree Suites by Hilton Saltillo

Also Known As:
American Suites Resort And Spa
American Hotel
American Suites
American Hotel Saltillo
American Suites Hotel
Address: Blvd. Venustiano Carranza 8800, Saltillo 25208 , Mexico (Formerly American Suites Resort & Spa)
Phone Number:
Location: Mexico > Northern Mexico > Coahuila > Saltillo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 27 hotels in Saltillo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree Suites by Hilton Saltillo 3.5*
Official Description (provided by the hotel):
The DoubleTree Suites by Hilton Hotel Saltillo offers upscale, resort-style accommodations in a convenient location just off of MEX 40/54. Our family-friendly hotel near the Saltillo airport is four minutes from Plan de Guadalupe International Airport in Ramos Arizpe (SLW) and less than 10 minutes from downtown Saltillo and important business or industrial zones. For your convenience, we provide airport transportation to and from our full-service Saltillo hotel.DoubleTree comforts in a Mexican resort-style hotel.Well-appointed guestrooms, studios and suites feature warm furnishings and all the comforts you expect from DoubleTree – perfect for short or long-term visits, business travel or family vacations. Enjoy modern baths and spacious rooms, generous work surfaces with data ports and complimentary high-speed Internet access, our luxurious Sweet Dreams® bedding, flat panel HDTVs and more. Our guests also enjoy a long list of resort-style hotel amenities, including:Wireless HSIA available throughout in public areas.Indoor, heated swimming pool.Spa and fully-equipped fitness center.Laundry and valet services.Beauty salon and barber shop.Sports Club access (fee) to tennis courts, racquet ball, soccer, basketball and dining facilities.Children's activities and playground.Golf course nearby.Delicious dining at the DoubleTree in Saltillo.The DoubleTree Suites in Saltillo provides plenty of convenient onsite dining options. Enjoy a full American-Style Breakfast every day and our extensive DoubleTree Breakfast buffet. Join us for casual dining at La Estancia restaurant, or choose from favorite international and Mexican specialties at upscale mezze. Meet friends or colleagues for cocktails at our inviting Lounge. Or enjoy private, in-room dining. Everything here is freshly prepared and presented with friendly DoubleTree service. ... more   less 
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