We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree Suites by Hilton Saltillo

3.5 of 5 Blvd. Venustiano Carranza 8800, Saltillo 25208 , Mexico (Formerly American Suites Resort & Spa)
Click for phone number
Hotel deals
Hotel website
Special Offer
Book now save up to 20%
TRAVEL ALERT: SAFETY AND SECURITY More info
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
DoubleTree Suites by Hilton Saltillo
Professional photos View all
Browse nearby
DoubleTree Suites by Hilton Saltillo
Write a Review

103 reviews from our community

Traveler rating
    26
    30
    23
    18
    6
See reviews for
25
8
3
65
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (103)
  • Mar-May only
    (31)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (20)
All months
Westport, Indiana
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

When in Saltillo this hotel works perfectly with being close to the airport and work. It also has several very places to eat within walking distance. Definately a good and safe place to stay if you are working in the Ramos Arizpe Saltillo area.

Was this review helpful? Yes
Tecumseh, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was adequate and the attached restaurants were excellent. It's stupid to have a minimum of characters in a review. It's stupid to have a minimum of characters in a review. It's stupid to have a minimum of characters in a review. It's stupid to have a minimum of characters in a review.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Detroit, Michigan
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed September 5, 2014 via mobile

The title sums up my recent trip to the double tree. I was initially given room 131. There was evident flood damage in the laminate floor and a musty smell. I tired to put up with the smell but later the first night I started to have breathing issues, and asked for another room. The front lobby staff was nice... More

Was this review helpful? Yes
Jonathan A, Director de Relaciones con Clientes at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Guest. Thank you for your feedback. I understand that you were not completely satisfied and do apologize for the problems you experienced. Room conditions issues are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest standars and that our guests are 100%... More

Michigan, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 13, 2014

Hotel needs upgrading, originally an American Suites property, but they have done little to nothing since the take over (several years back). Not the typical Double Tree Hotel that one is use to. Initial appearance is acceptable, but once stay you will soon see, things are not as they appear. Check your windows, because many don't lock.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Jonathan A, Director of Sales at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Keith N. Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with the appearance of our property. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope... More

Eagle Pass, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 3, 2014

This hotel looks fine from the outside but when I arrived the reception personnel did not listen to my demands, telling me that this was the only room available, at night when I took a look at the parking lot it was full only like 20%, and I never saw a group of people at breakfast to be very large... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Jonathan A, Director of Sales at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Saul G. Thank you for your feedback. I understand that you were not completely satisfied and do apologize for the problems you experienced. Reservations issues are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the booking requested and that our guests are 100%... More

st.catharines
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 8, 2014

The location of the hotel convenient, the facility is safe, the staff is courteous, the building is clean, the sweet was roomy and comfortable. The breakfast buffet made mornings convenient and the verity was awesome. Would recommend.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jonathan A, Manager at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Slammer_10 We thank you for your great 5 star review! We are looking forward to host you a our guest again! Best Regards. More

Muskegon, United States
1 review
4 of 5 stars Reviewed May 19, 2014

The difference is the people. I am away from home and can not speak the language. The staff at doubletree all spoke pretty good english. They truely cared about any issues I had and helped me take care of them. The breakfast is top notch. The service was great. Don't know what else I can ask for when away from... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jonathan A, Director of Sales at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Bill K. Thank you very much for taking the time to share your very important comments with us. Let us remind you that you have been a very valued guest for us, and we really thank you for giving us the opportunity to serve you soon. We hope you give us the opportunity in the near future. Best Regards, More

Brampton, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2014

Excellent Hotel for Business travelers, has good restaurants in vicinity , good customer service, good breakfast and good bar . Will try to help you , provided shuttle for me see downtown and see some other places of interst

Was this review helpful? Yes
Jonathan A, Director of Sales at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Deepinder G We thank you for your preference and your business!! Comments from our guest enables us to provide the best service possible. We thank you again for your loyalty and confidence. Hoping to see you in the near future! Best Regards. More

West Bloomfield, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 29, 2014

The Double Tree Saltillo is a recommended Hotel for Business Travelers, but outside of it's security and close proximity to 2 very nice restaurants, I would not recommend a stay. The lobby is very nice, but the property is dated.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Jonathan A, Director of Sales at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Darryl F: Thank you for contacting us regarding your stay at Doubletree Suites by Hilton Saltillo, Mexico. Please accept our sincerest apologies for any inconvenience experienced during your visit. The hotel itself it’s under a complete renovation where we are changing carpet, wall coverings in rooms ,corridors and furniture and equipment. This change will be completed and a complete... More

Rochester, MI
Top Contributor
103 reviews 103 reviews
13 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed April 29, 2014

The hotel has a great staff, the variety of foods at breakfast meet the needs of global travelers and 4 restaurants are on the grounds so there is no need to travel in the evening. Also, a free shuttle service is available. Perfect for business travel!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jonathan A, Director of Sales at DoubleTree Suites by Hilton Saltillo, responded to this review

Dear Kurtiemon. Thank you so much for taking the time to submit your feedback. On behalf of the entire staff and management team, I’d also like to thank you for your loyalty to the brand; it was a pleasure having you here. Our Brand values your patronage and appreciate you taking the time to share your comments. Again, we appreciate... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to DoubleTree Suites by Hilton Saltillo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree Suites by Hilton Saltillo

Address: Blvd. Venustiano Carranza 8800, Saltillo 25208 , Mexico (Formerly American Suites Resort & Spa)
Phone Number:
Location: Mexico > Northern Mexico > Coahuila > Saltillo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree Suites by Hilton Saltillo 3.5*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, Booking.com, Despegar.com, Hotels.com, Odigeo and Tingo so you can book your DoubleTree Suites by Hilton Saltillo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
American Suites Resort And Spa
American Hotel Saltillo
American Suites Hotel

26 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (7)
Viewed
Business center/function rooms (1)
Viewed
Dining (3)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay