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Holiday Inn Express Saltillo Zona Aeropuerto

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Ctra Saltillo-Monterrey 6580, Saltillo 25270, Mexico
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1 room 1 guest
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Holiday Inn Express Saltillo Zona Aeropuerto
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45 Reviews from our TripAdvisor Community

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Traveler rating
    18
    16
    7
    2
    2
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7
6
2
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (45)
  • Mar-May only
    (14)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (5)
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Waterford, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed 7 days and used free shuttle several times. You can schedule when you check in. Room I had was quiet and comfortable. Breakfast was slightly varied each day. On Monday to Thursday starting at 6:30pm there are free snacks and drinks and salad. Often food is used up soon.

Was this review helpful? Yes
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest- Thank you for taking the time to share the experience that you have in Holiday Inn Express Saltillo during your recent stay. I'm glad to know that you were pleased with our services and accommodations, you can be sure that everybody is working very hard to provide a great service and great experiences. Thank you again for your... More 

Paris, Texas
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is close to the airport. Saltillo is about half way to our destination. They have free wifi, free breakfast, and a fitness room and pool. This was the second time to stay there. About three years ago one of the couple we were traveling with left their hanging clothes in the closet. They called them and the clothes... More 

Was this review helpful? Yes
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest- Thank you for taking the time to share the experience that you have in Holiday Inn Express Saltillo during your recent stay. I'm glad to know that you were pleased with our services and accommodations, you can be sure that everybody is working very hard to provide a great service and great experiences. Thank you again for your... More 

Clarkston, Michigan
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I see some other questionable reviews of this hotel. I have to say my experience was pleasant. My room was clean and comfortable. and important to me, the rooms were also quiet. the front desk was very friendly and helpful. I would stay here again.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear christopher c, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction as a customer service professional than receiving kind words from a valued guest like you. We are delighted that you found our rooms to be clean and comfortable and our front desk staff... More 

Rio de Janeiro, RJ
Level Contributor
70 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I arrived late on a Sunday night, got corner room on the 9th floor. So far so good. Then went into the bathroom, filthy. hair everywhere and excuse my description, but some of it crusted, therefore its been there a while. I had to clean my toilet because I did not trust it. I used my flip flops to take... More 

Was this review helpful? Yes
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest, I really appreciate that you take the time to share with us your comment about your stay. I'd like to apologize about all the inconvenience that you had, you can be sure that all the staff is working to improve that areas that you mention. I hope that you can give us an opportunity to have you again... More 

Colorado Springs, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 21, 2015

This Holiday Inn Express was clean, comfortable and convenient. It is much less pricey than the Crown Plaza that is next door. The rooms are large enough. There is a Managers Special snack offered in the evenings and breakfast in the mornings.

Was this review helpful? Yes
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest- Thank you for taking the time to share the experience that you have in Holiday Inn Express Saltillo during your recent stay. I'm glad to know that you were pleased with our services and accommodations, you can be sure that everybody is working very hard to provide a great service and great experiences. Thank you again for your... More 

Berwyn, Illinois
Level Contributor
116 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed April 7, 2015

We had a 'mixed' visit to the Holiday Inn Express Saltillo recently. Check in staff were fine but we were given a room which was not made up....so we went back down from the 8th floor to ask for a room that was ready. The elevators were a problem...only one worked correctly...the other had defective buttons which couldn't be pushed... More 

Was this review helpful? Yes
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest- Thank you for take the time to share your comments with us. I'd like to apologize for the inconvenience that it might caused to you. I already took note of your comments and we are working to improve that areas that you mention, and provide you a better experience in your next stay. Once again thank your for... More 

Tianjin, China
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 30, 2015

For the day I stayed there, the staff at the front desk was delightfully welcoming and helpful. They made certain all was taken care of and offered a small gift as a frequent stay member. Room was comfortable, quiet and, at night, dark. Only weakness was the wireless - speed good, connectivity erratic.

Was this review helpful? Yes
alxsilva, Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest- Thank you for taking the time to share the experience that you have in Holiday Inn Express Saltillo during your recent stay. I'm glad to know that you were pleased with our services and accommodations, you can be sure that everybody is working very hard to provide a great service and great experiences. Thank you again for your... More 

Southfield, Michigan, United States
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 21, 2015

The hotel was spotless, the staff was friendly and helpful. The breakfast was a little repetitious. The evening snack was welcome. Since there are no OXXOs nearby, the hotel should have some sort of pantry where they sell convenience items. And more vending machines. This is where I stay when I am in Saltillo. The restaurant out front has a... More 

Was this review helpful? Yes
alxsilva, Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest- Thank you for taking the time to share the experience that you have in Holiday Inn Express Saltillo during your recent stay. I'm glad to know that you were pleased with our services and accommodations, you can be sure that everybody is working very hard to provide a great service and great experiences. Thank you again for your... More 

Windsor, Canada
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 16, 2014

Hotel was nice and very very clean. There is a restaurant in front of the hotel and another very good brasil restaurant within walking distance. Staff was very friendly and spoke English. Free continental breakfast included toast, bagels, fruit, coffee, juices, eggs, tortillas, and another dish depending on the day. Room was basic but very clean, and bed was comfortable.... More 

Was this review helpful? Yes
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest: Thank you for taking the time to share the experience that you have in Holiday Inn Express Saltillo during your recent stay. I'm glad to know that you were pleased with our services and accomodations, you can be sure that everybody is working very hard to provide a great service and great experiences. Thank you again for your... More 

Rio de Janeiro, RJ
Level Contributor
70 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed November 4, 2014

Service at receptioon is great and very friendly. Rooms, however are no longer as clean as they were in the past. i found a lot of hair in my bathroom and its not from me. Although breakfast is ok, you often need to wait that they replenish everything...is it a strategy because most guests are very good eaters and they... More 

Was this review helpful? Yes
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest- Thank you for take the time to share your comments with us. I'd like to apoligize for the inconvenience that it might caused to you. I already took note of your comments and we are working to improve that areas that you mention, and provide you a better experience in your stay. Once again thank your for your... More 

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