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Holiday Inn Express Saltillo Zona Aeropuerto

2.5 of 5
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Ctra Saltillo-Monterrey 6580, Saltillo 25270, Mexico
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Holiday Inn Express Saltillo Zona Aeropuerto
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Ranked #5 of 28 Hotels in Saltillo
A recent review
5 of 5 stars reviewed yesterday
kevin2oh Tianjin, China
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38 reviews from our community

Traveler rating
    16
    14
    5
    2
    1
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6
5
2
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tianjin, China
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

For the day I stayed there, the staff at the front desk was delightfully welcoming and helpful. They made certain all was taken care of and offered a small gift as a frequent stay member. Room was comfortable, quiet and, at night, dark. Only weakness was the wireless - speed good, connectivity erratic.

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Southfield, Michigan, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel was spotless, the staff was friendly and helpful. The breakfast was a little repetitious. The evening snack was welcome. Since there are no OXXOs nearby, the hotel should have some sort of pantry where they sell convenience items. And more vending machines. This is where I stay when I am in Saltillo. The restaurant out front has a... More 

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Windsor, Canada
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 16, 2014

Hotel was nice and very very clean. There is a restaurant in front of the hotel and another very good brasil restaurant within walking distance. Staff was very friendly and spoke English. Free continental breakfast included toast, bagels, fruit, coffee, juices, eggs, tortillas, and another dish depending on the day. Room was basic but very clean, and bed was comfortable.... More 

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alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest: Thank you for taking the time to share the experience that you have in Holiday Inn Express Saltillo during your recent stay. I'm glad to know that you were pleased with our services and accomodations, you can be sure that everybody is working very hard to provide a great service and great experiences. Thank you again for your... More 

Rio de Janeiro, RJ
Top Contributor
63 reviews 63 reviews
49 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed November 4, 2014

Service at receptioon is great and very friendly. Rooms, however are no longer as clean as they were in the past. i found a lot of hair in my bathroom and its not from me. Although breakfast is ok, you often need to wait that they replenish everything...is it a strategy because most guests are very good eaters and they... More 

Was this review helpful? Yes
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest- Thank you for take the time to share your comments with us. I'd like to apoligize for the inconvenience that it might caused to you. I already took note of your comments and we are working to improve that areas that you mention, and provide you a better experience in your stay. Once again thank your for your... More 

Detroit, Michigan
Contributor
16 reviews 16 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 28, 2014

All business! very nice and clean, good size rooms and all you need for a business trip. During the weekend I took off to Monterrey but a coworker stayed and the hotel shuttle gave him a free ride to the desert museum. Breakfast is very good, cold and hot items, nothing fantastic but delivers. Happy hour at the end of... More 

Was this review helpful? Yes
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest: Thank you for taking the time to share the experience that you have in Holiday Inn Express Saltillo during your recent stay. I'm glad to know that you were pleased with our services and accomodations, you can be sure that everybody is working very hard to provide a great service and great experiences. Thank you again for your... More 

Manitoba, Canada
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 9, 2014

We have been very happy at this hotel, using it 3 times as we go thru to Puerto Vallarta, Rooms are clean, and beds really comfortable, even better than some of the hotels as we drove thru the states.

Was this review helpful? Yes
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest- Thank you for taking the time to share the experience that you have in Holiday Inn Express Saltillo during your recent stay. I'm glad to know that you were pleased with our services and accomodations, you can be sure that everybody is working very hard to provide a great service and great experiences. We hope to see you... More 

2 reviews
4 of 5 stars Reviewed September 2, 2014

I was traveling to guadalajara w/ my family the hotel is nice and is in good location the room are very clean, I stayed two days . they have good customer service .is very close to the downtown is good place to stay and good price .

Was this review helpful? Yes
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest- Thank you for taking the time to share the experience that you have in Holiday Inn Express Saltillo during your recent stay. I'm glad to know that you were pleased with our services and accomodations, you can be sure that everybody is working very hard to provide a great service and great experiences. Thank you again for your... More 

Amsterdam, The Netherlands
Top Contributor
103 reviews 103 reviews
35 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed June 20, 2014

Pros: -spacious rooms -comfy bed -decoration of room too simple Cons: -too pricey for quality We made use if the restaurant near the hotel and the food was not delicious. If nothing else then is ok. I'm not coming back to this hotel and I'd not recommend it.

Was this review helpful? Yes 1
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest- Thank you for take the time to share your comments with us. I'd like to apoligize for the inconvenience that it might caused to you. I already took note of your comments and we are working to improve that areas that you mention, and provide you a better experience in your stay. Once again thank your for your... More 

Cancun, Mexico
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 of 5 stars Reviewed May 30, 2014

The hotel is nice and is well located, the room is clean and functional, staff is friendly in general, breakfast is decent, but the maintenance is bad: phones don't work at all, patchy internet, gym with only one treadmill that is falling appart, and bed with a metal plate on the base that when I asked them to fix it... More 

Was this review helpful? Yes
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest- Thank you for taking the time to share your experience with us, I'd like to apologize for the inconvenience that it might caused to you. I'm taking care about your comments and we are working hard to improve the services and quality. I hope to have the opportunity to see you again in our hotel. Regards, General Manager More 

Rio de Janeiro, RJ
Top Contributor
63 reviews 63 reviews
49 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed March 20, 2014

I used to really enjoy coming to this clean and comfortable hotel, with good prices. Last time I was here, there were a few hickups, but I thought I would once again make it my choice for the 1 night I had to be in Saltillo. Nothing changed and its gettign worse. The treadmills are still broken, the elevator buttons... More 

Was this review helpful? Yes 2
alxsilva, Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Thank you for taking the time to share your experience with us, I'd like to apologize for the inconvenience that it might caused to you. I'm taking care about your comments and we are working hard to improve the services and quality. I hope to have the opportunity to see you again in our hotel. Regards, General Manager More 

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