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Holiday Inn Express Saltillo Zona Aeropuerto

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Ctra Saltillo-Monterrey 6580, Saltillo 25270, Mexico
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Holiday Inn Express Saltillo Zona Aeropuerto
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50 Reviews from our TripAdvisor Community

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Auburn Hills, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 19, 2015

The HIE is a decent place to stay. Rooms are okay, breakfast kind of limited. Happy hour is good. There is nothing in walking distance beside two restaurants. Friendly staff. Not my first choice in Saltillo, but okay.

Helpful?
Thank slan313
IHGCare, Guest Relations Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear slan313, I appreciate you taking the time to comment about your recent stay at our hotel. Providing excellent customer service and comfortable stay are some of the things we pride ourselves in, and it is pleasing to read that you are satisfied with the room received and regarded our friendly staff. However, we regret if you find the breakfast... More 

CURITIBA
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 22, 2015 via mobile

Comfortable despite don't have frigobar (I really didn't miss this item during 3 weeks of my stay). Some restaurants nearby, with good options if you like to eat meat. Easy access and very kind employees. The prices are the average in this area.

Helpful?
Thank EduCartaxo
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest- Thank you for taking the time to share the experience that you have in Holiday Inn Express Saltillo during your recent stay. I'm glad to know that you were pleased with our services and accommodations, you can be sure that everybody is working very hard to provide a great service and great experiences. Thank you again for your... More 

Waterford, United States
2 reviews
5 of 5 stars Reviewed August 19, 2015 via mobile

Stayed 7 days and used free shuttle several times. You can schedule when you check in. Room I had was quiet and comfortable. Breakfast was slightly varied each day. On Monday to Thursday starting at 6:30pm there are free snacks and drinks and salad. Often food is used up soon.

Helpful?
Thank David N
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest- Thank you for taking the time to share the experience that you have in Holiday Inn Express Saltillo during your recent stay. I'm glad to know that you were pleased with our services and accommodations, you can be sure that everybody is working very hard to provide a great service and great experiences. Thank you again for your... More 

Paris, Texas
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed August 2, 2015 via mobile

The hotel is close to the airport. Saltillo is about half way to our destination. They have free wifi, free breakfast, and a fitness room and pool. This was the second time to stay there. About three years ago one of the couple we were traveling with left their hanging clothes in the closet. They called them and the clothes... More 

Helpful?
Thank Nancy H
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest- Thank you for taking the time to share the experience that you have in Holiday Inn Express Saltillo during your recent stay. I'm glad to know that you were pleased with our services and accommodations, you can be sure that everybody is working very hard to provide a great service and great experiences. Thank you again for your... More 

Clarkston, Michigan
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 30, 2015

I see some other questionable reviews of this hotel. I have to say my experience was pleasant. My room was clean and comfortable. and important to me, the rooms were also quiet. the front desk was very friendly and helpful. I would stay here again.

Helpful?
Thank christopher c
IHGCare, Guest Relations Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear christopher c, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction as a customer service professional than receiving kind words from a valued guest like you. We are delighted that you found our rooms to be clean and comfortable and our front desk staff... More 

Rio de Janeiro, RJ
Level Contributor
77 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
1 of 5 stars Reviewed July 27, 2015

I arrived late on a Sunday night, got corner room on the 9th floor. So far so good. Then went into the bathroom, filthy. hair everywhere and excuse my description, but some of it crusted, therefore its been there a while. I had to clean my toilet because I did not trust it. I used my flip flops to take... More 

Helpful?
Thank Daniel3282
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest, I really appreciate that you take the time to share with us your comment about your stay. I'd like to apologize about all the inconvenience that you had, you can be sure that all the staff is working to improve that areas that you mention. I hope that you can give us an opportunity to have you again... More 

Colorado Springs, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 21, 2015

This Holiday Inn Express was clean, comfortable and convenient. It is much less pricey than the Crown Plaza that is next door. The rooms are large enough. There is a Managers Special snack offered in the evenings and breakfast in the mornings.

Helpful?
Thank bmg50tkd
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest- Thank you for taking the time to share the experience that you have in Holiday Inn Express Saltillo during your recent stay. I'm glad to know that you were pleased with our services and accommodations, you can be sure that everybody is working very hard to provide a great service and great experiences. Thank you again for your... More 

Berwyn, Illinois
Level Contributor
120 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed April 7, 2015

We had a 'mixed' visit to the Holiday Inn Express Saltillo recently. Check in staff were fine but we were given a room which was not made up....so we went back down from the 8th floor to ask for a room that was ready. The elevators were a problem...only one worked correctly...the other had defective buttons which couldn't be pushed... More 

Helpful?
Thank sswksq
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest- Thank you for take the time to share your comments with us. I'd like to apologize for the inconvenience that it might caused to you. I already took note of your comments and we are working to improve that areas that you mention, and provide you a better experience in your next stay. Once again thank your for... More 

Tianjin, China
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 30, 2015

For the day I stayed there, the staff at the front desk was delightfully welcoming and helpful. They made certain all was taken care of and offered a small gift as a frequent stay member. Room was comfortable, quiet and, at night, dark. Only weakness was the wireless - speed good, connectivity erratic.

Helpful?
Thank kevin2oh
alxsilva, Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest- Thank you for taking the time to share the experience that you have in Holiday Inn Express Saltillo during your recent stay. I'm glad to know that you were pleased with our services and accommodations, you can be sure that everybody is working very hard to provide a great service and great experiences. Thank you again for your... More 

Southfield, Michigan, United States
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 21, 2015

The hotel was spotless, the staff was friendly and helpful. The breakfast was a little repetitious. The evening snack was welcome. Since there are no OXXOs nearby, the hotel should have some sort of pantry where they sell convenience items. And more vending machines. This is where I stay when I am in Saltillo. The restaurant out front has a... More 

Helpful?
Thank Howard L
alxsilva, Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest- Thank you for taking the time to share the experience that you have in Holiday Inn Express Saltillo during your recent stay. I'm glad to know that you were pleased with our services and accommodations, you can be sure that everybody is working very hard to provide a great service and great experiences. Thank you again for your... More 

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