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All 10 Nuevo Laredo hotels

Crowne Plaza Hotel Nuevo Laredo

3.5 of 5 Hotel   |   Paseo Colon 3333 | Colonia Jardín, Nuevo Laredo 88280, Mexico
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Ranked #3 of 10 hotels in Nuevo Laredo
A recent review
3 of 5 stars Reviewed April 7, 2014
BUgrad2010 Houston, Texas
  • Reviews (9)
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9 people have reviewed this hotel

Traveler rating
    4
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    3
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Houston, Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 7, 2014

I stay at this Crown Plaza in Nuevo Laredo a couple of times a year. I have family in Nuevo Laredo I visit usually during Christmas and Summer. The stays at the Crown Plaza are typically a good experience. The rooms are comfortable and the service staff is friendly. In almost all occasions, the a/c units have been noisy. If... More

Was this review helpful? Yes 1
JuanMCortes, Public Relations Manager at Crowne Plaza Hotel Nuevo Laredo, responded to this review

Thank you for taking your time to write a review and of course making us your hotel of choice. We’re glad you've had pleasant stays with us and we appreciate your feedback and we'll take it into account and look into the A/C issue. We hope to see you soon in the coming seasons. More

Austin, Texas
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 25, 2013

It was very clean, very nice beds. The breakfast is awesome.The front desk staff always great? I just have one complaint the pillows. Nice parking. The location in a nice part of town and only 1 minute from US Consulate. Close to Hospitals and big pharmacy and convenience store. Nice restaurant cross street from the hotel.

Was this review helpful? Yes 4
JuanMCortes, Public Relations Manager at Crowne Plaza Hotel Nuevo Laredo, responded to this review

Thank you so much for your review of our hotel. We are very pleased to hear that you had a great stay and enjoyed our service, we value your feedback and we'll look into the details mentioned and we'll look forward for your next visit. More

Greenwich CT
Top Contributor
128 reviews 128 reviews
21 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed November 17, 2012

I don't have anything to compare this with in Nuevo Laredo. I was there as a guest of a College and was told this is the best in Nuevo Laredo. It was certainly satisfactory. The wifi was very spotty and the room didn't smell fresh. The room service was wonderful and they tried very hard to please. I wanted a... More

Was this review helpful? Yes
JuanMCortes, Public Relations Manager at Crowne Plaza Hotel Nuevo Laredo, responded to this review

We are thankful for your comments that help us improve our room quality and service. We're glad to know that we could serve you your desired dish, we're looking forward to have you as our guest again. More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 1, 2012 via mobile

It was very clean, very nice nice beds. comfortable pillows and blankets, good chanels, HBO and other really good chanels. It was a little pricie :( 1,400 pesos per night. They do provide toothbrush, toothpaste, lotions, razo, etc. the people that work there try to be nice. The breakfast is AWESOME!

Was this review helpful? Yes 1
JuanMCortes, Public Relations Manager at Crowne Plaza Hotel Nuevo Laredo, responded to this review

It pleases us to know you had a really nice stay at our hotel, we passed your kind words along to our restaurant and housekeeping staff. We contemplate all our guests' needs with amenities as well with service, so guests fully enjoy the value of their stay. We appreciate your comments and hope to see you again soon! More

Fairfax, Virginia
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 13, 2011

I spent three nights here on business. My room was a generous size with two queen beds and was clean. The bathroom was a good size and well stocked with toiletries. The television which was an older non-flat screen, non-LCD had a decent selection of channels in English and Spanish. The staff whom I encountered were friendly and helpful. The... More

Was this review helpful? Yes
JuanMCortes, Public Relations Manager at Crowne Plaza Hotel Nuevo Laredo, responded to this review

At Crowne Plaza Nuevo Laredo our goal is to make your stay a pleasant one for which we are grateful for your comments that help us to keep improving our service, next time you visit Nuevo Laredo we hope to welcome and service you again. We thank you for taking your time to make this review. More

san antonio tx
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2007

Wonderful stay every time..Have stayed about 8 times in the last year. The staff is so attentive. Far exceeded my expectations.

Was this review helpful? Yes 2
JuanMCortes, Director de Relaciones Públicas at Crowne Plaza Hotel Nuevo Laredo, responded to this review

It's good to know you had a pleasant stay, we thank you for your comment and hope you come and visit us again. More

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Additional Information about Crowne Plaza Hotel Nuevo Laredo

Address: Paseo Colon 3333 | Colonia Jardín, Nuevo Laredo 88280, Mexico
Phone Number:
Location: Mexico > Northern Mexico > Tamaulipas > Nuevo Laredo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hotel Nuevo Laredo 3.5*
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33 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Crowne Plaza - Nuevo Laredo is located at the heart of the city, with its large tastefully decorated luxurious rooms on 14 floors of comfort and convenience each with all the services the modern traveler needs including wireless Internet access, two telephone lines, a safety deposit box, a large fully-equipped gym, heated indoor swimming pool, underground parking, and 24-hour surveillance.For the business traveler there are meeting rooms with a complete catering service and a fully equipped Business Center.The Crowne Plaza s restaurant features international cuisine, the lobby bar offers live music, and the Panorama lounge & 14th floor bar have the best view in the city Whether you are in town on business or getting together with friends or family the Crowne Plaza - Nuevo Laredo is the place to stay! ... more   less 
Number of rooms
96

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?