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City Express Nuevo Laredo

Av Cesar Lopez de Lara 3940 | Col. Anáhuac, Nuevo Laredo 88280, Mexico
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City Express Nuevo Laredo
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Ranked #6 of 10 Hotels in Nuevo Laredo
A recent review
5 of 5 stars Reviewed November 12, 2013
HotelClient15 Houston, Texas
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20 reviews from our community

Traveler rating
    5
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    6
    4
    3
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (20)
  • Mar-May only
    (5)
  • Jun-Aug only
    (6)
  • Sep-Nov only
    (3)
  • Dec-Feb only
    (6)
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Puerto Vallarta, Mexico
1 review
1 of 5 stars Reviewed December 4, 2014

This hotel has very bad service. When we arrived, the desk clerk did not speak english (their advertisement indicates english speaking staff as a benefit of staying in their hotel). She did not look up my reservation and charge me more than I had reserved the room for. the room I reserved was supposed to be main floor with 2... More 

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Marlen C, Guest Relations Manager at City Express Nuevo Laredo, responded to this review

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the reception and I tell him that transportation is subject to availability,Thanks for letting us know your comments as this helps us to identify our areas of opportunity and work on them to improve... More 

Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 12, 2013

Didn't expect to get treated the way i was in this hotel, i felt as if i was home thanks to the employees that were very attentive and well-mannered. Everytime i came across with an employee they asked if i needed anything. The room was clean and comfortable, never had to ask for more towels or bath products like it... More 

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Killeen
Contributor
13 reviews 13 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 10, 2013

I can't say enough about this nice hotel. The room was excellent very comfortable. It was nice and quiet. Free high quality, and healthy breakfast. All of it at a very reasonable cost. I will definitely book again. I highly recommend it, they won't disappoint you.

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el paso
1 review
5 of 5 stars Reviewed August 30, 2006

A very good experience with complimentary continental breakfast , a great staff, confy rooms, nice clean hotel with an exellent security service, I stayied for about a monthand teir were all about service. If you are a bussines man I higy recomend it.

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