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Courtyard Monterrey San Jeronimo/Valle

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Avenida San Jeronimo 1012 Col. San Jeronimo, Monterrey 64460, Mexico
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1 room 1 guest
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Courtyard Monterrey San Jeronimo\/Valle
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47 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cape Coral, Florida
Level Contributor
129 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 19, 2015

stayed here quite a few times for business. It has all the amenities for business travel. Good location, many restaurants in the area, a shopping mall nearby, etc. Very clean, and good service. Always seems to be a taxi there too.

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Odessa, Texas
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 10, 2015

Went for business and this hotel was very convenient for this. As with Marriott properties, it was consistent, clean, and friendly staff. The bar area is small and the bar tender is very nice! Andrea at the front desk is very helpful and the restaurant had great options. Breakfast buffet was the my favorite. They will make your omelettes as... More 

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hotelesoptima, Marketing Manager at Courtyard Monterrey San Jeronimo/Valle, responded to this review

Dear Derekanddoc Thanks you for your time and your feedback in your experience, we appreciate it it and we are happy you had a positive stay. All community in tripadvisor and our staff appreciate ir too. Thank you again and hope we can see you soon, will be waiting with arms wide open. Sincerely Francisco Palomo Marketing Manager Optima Hoteles... More 

Narragansett, Rhode Island
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 19, 2015

I stay here because I am a Marriott Rewards member and it is convenient. The rooms could use a little freshening up, however. The breakfast buffet is good, especially the egg station where you can get cooked to order eggs. I did end up eating lunch at the hotel one day and it was Chinese day. Not good, I should... More 

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hotelesoptima, Marketing Manager at Courtyard Monterrey San Jeronimo/Valle, responded to this review

Dear BigE02882 Thank you for your feedback, we appreciate it a lot more for your time and comment, we thank you again for all comments and hope you had a wounderful time and experience, hope we can help you on your next trip to Monterrey México. And if you have futher questions comments don´t hestitate to contact us. See you... More 

Fox Lake, Illinois
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 18, 2015

I stayed here once before in January, so I can say at least for 2015, the Courtyard San Jeronimo is consistently great! The service from the front desk staff is exceptional. Rafael Jiménez was working the front desk for both of my stays, and made excellent recommendations for restaurants (which I will review separately -- La Nacional, El Papalote, Munster... More 

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hotelesoptima, Marketing Manager at Courtyard Monterrey San Jeronimo/Valle, responded to this review

Dear Kent N Thanks you for your time and honety in your comment, Our hotel and the community of tripadvisor will appreciate it. We are happy that your stay and complete expericne in our hotel was as good as you planned. We thank you again and hope we can see you soon. If you have further questions or comments don´t... More 

Phoenix, Arizona
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 15, 2015

Ok, that title may be an overreaction, but I am unhappy with this hotel for one reason and one reason only... They would not serve me a beer at 8pm. Sounds silly, right? Well, if you appreciate alcohol after a long day of traveling, then you understand me. If not, imagine if your TV didn't work in your room and... More 

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hotelesoptima, Marketing Manager at Courtyard Monterrey San Jeronimo/Valle, responded to this review

Dear Tito-El-Bandito Thanks you for your honesty and time spend on your comment we appreaciate it, about your expericnece in our hotel, sorry you had to deal with that issue on the bar but, Mexico has regulations of saling alcohol after hours, about your stay hope we can see you again in here on Courtyard. Sincerely Francisco Palomo Marketing Manager... More 

Lancaster, New York
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 9, 2015

This hotel has a very nice lobby, and check-in was easy. The hotel room was very clean and comfortable. The only complaint I have is the train... It is indeed very loud and passes by at all hours. Otherwise, the service was friendly and I had no issues.

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hotelesoptima, Marketing Manager at Courtyard Monterrey San Jeronimo/Valle, responded to this review

SIlentThunder1642 Thank you for your comment the community of tripadvisor and the staff of the hotel appreciate it. All feedback is analyze so we thank you again for your time and honesty in all of your experience that you had on our hotel hope qe can see you soon. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

Washington, Michigan
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 17, 2014

I've stayed in this Hotel several times now this year; first thing I see it is..really a Courtyard, with all of what it means! great Lobby presentation, clean and good quality foo restaurant, clean rooms and excellent Gym. Not to mention great location when it comes to doing Business in Mty; it's close to the Business and social areas of... More 

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hotelesoptima, Marketing Manager at Courtyard Monterrey San Jeronimo/Valle, responded to this review

Dear Manuel M. We sincerely thank you for your prefference and the time yo took to provide us your valued comments. We are glad to know that you are a frequent guest and we really appreciate that you continue choosing us. We also appreciate your comments about the service and the viariance in rates, this will help us to improve... More 

Lewisville, North Carolina, United States
Level Contributor
96 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed November 22, 2013

There is nothing luxurious about this property, then again it is a Courtyard. The facility is a bit dated, but it's central location, attentive staff, and feeling of security make this a good option when visiting the city. Varied and decent dining options are within walking distance...all in all I will probably go back next time in MTY.

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hotelesoptima, Marketing Manager at Courtyard Monterrey San Jeronimo/Valle, responded to this review

Dear Mike J We sincerelly appreciate your comments and the time you took to provide them. We are glad to know that you had a good experience while staying with us. Also we´d like to thank you for the feedback about our facilities, this help us to identify our opportunity areas to fulfill our guests needs. We look forward to... More 

Level Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed October 16, 2013

I visit Monterrey 2 or 3 times a year and this is the hotel I stay at. It is convenient for business and there are restaurants within easy walking distance, the high speed internet works well and is reliable and the staff are friendly and efficient. The breakfast buffet is very good with both hot and cold food.

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hotelesoptima, Marketing Manager at Courtyard Monterrey San Jeronimo/Valle, responded to this review

Dear Gspebble We sincerely thank you for your comments and the time you took to provide them to us. We are glad to know that you are one of our valued and frequent guests and that you have a great experience every time you come and stay with us. Looking forward to see you and serve you soon, we want... More 

Lexington, Kentucky
Level Contributor
84 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 17, 2013

Pros: * Clean and updated room * Small, but working gym with 2 treadmills, bike and elliptical * Typical Courtyard experience in Monterrey * Within walking distance to several nice restaurants Cons: * Across the street from railroad tracks--dont be surprised to be awakened at all hours of the night by street traffic or trains blowing their whistle * As... More 

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