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iStay Hotel Monterrey Historico

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Jose Maria Morelos 191, Monterrey 64000 , Mexico
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iStay Hotel Monterrey Historico
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iStay Hotel Monterrey Historico
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iStay Hotel Monterrey Historico
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128 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Monclova, Mexico
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 24, 2015

Hello to all, I have visited last weekend the hotel iStay and I'm disappointed, the hotel looks neglected. Telephone without keys, Smells like humid and used restroom, wet and dirty carpet, and wrong latch on the door. I think it has downgraded.

Was this review helpful? Yes
ispacenos, Gerente at iStay Hotel Monterrey Historico, responded to this review
Google Translation

Hola Primero que nada le ofrecemos una disculpa por los incovenientes en su ultima estancia, trabajaremos en los temas mencionados... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 27, 2015

Friendly staff ,very clean ,centrally located downtown walking distance to shopping malls and restaurants.My stay there was 6 day 5 nights and was most enjoyable . Restaurant and bar located on premises very convenient.This was my 3rd stay at this hotel and I will return.

Was this review helpful? Yes
ispacenos, Gerente at iStay Hotel Monterrey Historico, responded to this review
Google Translation

Muchas gracias por sus comentarios, seguiremos trabajando para mejorar cada dia nuestros servicios e instalaciones. Lo esperamos pronto. Saludos cordiales. More 

Mumbai (Bombay), India
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 19, 2015

This Hotel is the perfect match for the Business Travellers. The price is very economical compared to the facilities and asthetics of the Hotel. Located very near to the Macoplaza this hotel is the ideal place for the road side + showroom shopping for the latests brands.

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ispacenos, Gerente at iStay Hotel Monterrey Historico, responded to this review
Google Translation

Muchas gracias por sus comentarios, esperamos que vuelva a MTY y a su hotel iStay. Saludos More 

Playa del Carmen, Mexico
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 7, 2015

We've only spent a night @ iStay Hotel Monterrey Historico. The room was very small but clean, the bed King Size, but the bathroom was a 2 stars one. The location, although great for shopping, offers no other restaurant except for the hotel's one and some fast food - comida corrida ones in front of it. We've walked for one... More 

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DiegoMonterrey, General Manager at iStay Hotel Monterrey Historico, responded to this review
Google Translation

Muchas gracias por sus comentarios. Se trabajara en los puntos mecionados en su critica, esperemos que pronto nos vuelva a... More 

Charleston, SC
Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed August 12, 2014

If you're familiar with Monterrey, you know that that is a pedestrian mall downtown that is several blocks long. IStay is at the very end, right where it starts to get a little dicey feeling, particularly at night. My room was fine, basic but clean. I wish they offered room safes and a coffee maker. All in all, it's a... More 

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DiegoMonterrey, Gerente at iStay Hotel Monterrey Historico, responded to this review
Google Translation

Gracias por sus comentarios, lo esperamos muy pronto en iStay Hotel Gracias More 

Minneapolis, Minnesota
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed January 19, 2014

I stayed in this hotel 2 nights in December and I was huge disappointment. First I thought the price was a good deal, after staying I realized why. The hotel is old, but this is not what bothered me the most. The towels were dirty and I passed that however my shampoo bottle was full of water. I went with... More 

Was this review helpful? Yes 1
Nancy F, Manager at iStay Hotel Monterrey Historico, responded to this review

Good Morning Thanks for your feedback. Tha Hotel was been remodeling and are working hard to reach your satisfaccion. Cualquier else you need 'm at your service as head of Reception my name is Nancy Flores . More 

Travelers are raving about these Monterrey hotels

Los Osos, California
Level Contributor
103 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed January 13, 2014 via mobile

My wife and I stayed there for three nights because that is where our son's professional basketball team stays. The hotel was relatively inexpensive, but not well maintained. Our small room had a small bathroom and closet, and not much else. The carpet needed shampooing, the windows were dirty, the sink was cracked and poorly repaired, and we had two... More 

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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 14, 2013

We stayed in this hotel for more than a week.we are new to this area and we are not sure that to take our money outside is safe so we kept it in the hotel room and the room doen't have a safty locker.On one sunday morning when we preparing to go for outing we found that a 500 peso... More 

Was this review helpful? Yes 1
ispacenos, General Manager at iStay Hotel Monterrey Historico, responded to this review

Thank you for your feedback. We will be attending this confusing situation. The hotel has its recruitment and selection process with high levels I would love to help you, if you have a return to the city of MTY in the future, and so we can assist you. I leave my mail: diego hurtado@hotelesmilenium.com Diego Hurtado GM More 

City of Durango, Mexico
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed June 14, 2013 via mobile

Poor service to begin with. We reserved a room w/ king bed. They gave away our room, finally got a room w/ a king, but in the older building. OLDER, tworn carpet, poor water pressure, ripped shower curtains, and more. We had a reservation for two nites, but only stayed one nite. Parking is bad also, two levels under the... More 

Was this review helpful? Yes 1
ispacenos, General Manager at iStay Hotel Monterrey Historico, responded to this review
Google Translation

Muchas Gracias por sus comentarios. Estamos trabajando en mejorar nuestros servicios,estamos en proceso de remodelacion de algunas areas, esperando con... More 

Mexico City, Mexico
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed April 20, 2013 via mobile

I went on a business trip to Monterrey, 2 nights. The company is looking for some savings, so I thought I would take the challenge and look for the best cost/benefit available. Read some good reviews and the price seemed right. Photo's looked promising as well. Getting there, the hotel was easy to find because of the height. The basement... More 

Was this review helpful? Yes 2
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