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Hilton Garden Inn Monterrey

3.0 of 5
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Blvd Antonio L. Rodriguez No. 1880 | Nuevo Leon, Monterrey 64650, Mexico
Hilton Garden Inn Monterrey
Best prices for: 1 room 1 guest
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Ranked #15 of 91 Hotels in Monterrey
A recent review
4 of 5 stars reviewed 1 week ago
Roy M D McKinney, Texas, United States
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144 reviews from our community

Traveler rating
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    38
    16
    9
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14
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112
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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McKinney, Texas, United States
1 review
4 of 5 stars Reviewed 1 week ago

The property is centrally located and well-maintained. The rate is reasonable and the staff, for the most part, very helpful. The staff is anxious to please with functions such as check-in and check-out and temporary baggage storage. The food is varied and properly prepared according to the guest's wishes. The hotel is clean for sure.

Review collected in partnership with Hilton Garden Inn

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Shelby, North Carolina
Top Contributor
69 reviews 69 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed March 17, 2015

In short, I will stay at the Hampton Inn in Monterrey again on my next trip. This HGI is not at all up to the standard. The staff are nice and helpful, the breakfast was good, but the carpet in the room is nasty, the bed uncomfortable and the workout room is not clean, the machines are in need of... More 

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Travelers are raving about these Monterrey hotels

Cary, North Carolina
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 7, 2014

I stayed recently for 8 days and was excited to stay in HGI since I know their standards. Unfortunately not everything was up to HGI standards. The hotel staff was excellent and were always friendly plus several spoke English. The restaurant staff and especially the lady cooking eggs in the morning were always friendly and helpful. I'll start with issues... More 

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Maineville, Ohio
Top Contributor
109 reviews 109 reviews
84 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed November 13, 2014

Stayed here for business for 3 nights last week. Check in was fine. Room was typical of a US HGI. Breakfast was pretty good. Lots of Mexican food! Also ate lunch and dinner here on a couple of occasions. The Mexican food that was so prevalent at breakfast doesn't appear on the lunch / dinner menu however! Lots of club... More 

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Laredo, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

Great hotel for business and/or leisure. Hotel staff are really good and friendly. food is ecellent. centrally located. safe and secure. rooms are comfortablem, clean and fresh. Beds are excellent. business center can be used by anyone as long as you have a key

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
GA
Top Contributor
55 reviews 55 reviews
41 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 29, 2014

Nice HGI, no issues at all. A good ways out of town, but traffic is bad everywhere. It is off the highway and easy to get to. Everything was fine. Always good to have the fridge and bottle water. The pantry is stocked in the lobby, so you can get the snacks you might need to get by. Hot water... More 

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Pune, India
Top Contributor
72 reviews 72 reviews
13 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed August 19, 2014

The ever helpful staff make the place worthwhile else it is a very typical budget kinda hotel. My office was in the adjoining building and hence this was a convenient hotel for me, else the location of the hotel is not very encouraging. You will not be able to find anything in the vicinity. The room by itself was like... More 

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San Antonio
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 17, 2014

Stayed here for one night. Safi was very expensive for that night so figured HGI would be a safe bet. Wrong. Strange location as noted in previous reviews. Absolutely filthy hallway carpeting. Room carpeting disgusting as well, but not as visible due to different pattern. Couldn't even see out the filthy windows. Beds were on wheels and slid around. Weird.... More 

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1 review
3 of 5 stars Reviewed April 3, 2014

Not a bad hotel for the price, could improve in a few things. Coffee in the lobby on the weekends and to go coffee cups and lids EVERYDAY. Better towels would be a nice (they felt scratchy and cheap) , and no wash cloths were provided. Foods very good and the staff was great.

Review collected in partnership with Hilton Garden Inn

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Israel
Contributor
17 reviews 17 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 2, 2014

a difficult to find hotel, hidden within a large office complex. rooms are fine and breakfast is really good. there is absolutely nothing to do in the surroundings unless you take a taxi or have a car. air condition was outrageously noisy and inefficient, impossible to sleep with. staff was correct.

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