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Hilton Garden Inn Monterrey

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Blvd Antonio L. Rodriguez No. 1880 | Nuevo Leon, Monterrey 64650, Mexico
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1 room 1 guest
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Hilton Garden Inn Monterrey
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174 Reviews from our TripAdvisor Community

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Traveler rating
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    57
    43
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (174)
  • Mar-May only
    (43)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (39)
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Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is good, clean and services are great. Restaurant in the hotel is also good. Price is ok for a Hilton Garden Inn. Unfortunately, there are no many restaurants around the hotel (walking distance), but there are good malls around it (10 min by taxi).

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Mirna G, General Manager at Hilton Garden Inn Monterrey, responded to this review

Dear Guest: Thank you for taking the time to share your experience about your recent stay at our hotel. As a Diamond HHonors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.... More 

layton, United States
1 review
5 of 5 stars Reviewed July 20, 2015

The experience was really great and the people was really nice and I recommend this hotel in Monterrey. The restaurant was very good as well. They also helped me rent a car for a much better price than the airport.

Review collected in partnership with Hilton Garden Inn

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Mirna G, General Manager at Hilton Garden Inn Monterrey, responded to this review

Dear Guest: Thank you for choosing Hilton Garden Inn Hotel for your recent stay in Monterrey N.L. We have read your comments about the Hotel and we appreciate you taking the time to write us. It was a pleasure having you as guest and to serve you, as the satisfaction of our guest is our top priority. I take this... More 

Torreon, Mexico
Level Contributor
100 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 27, 2015

I stayed here a couple of days ago. The location of the hotel is very good, It was convenient for my business trip to San Pedro Garza, It's not very far away from shopping malls and other restaurants (not on a walking distance but by Taxi). Their breakfast is good, it's a buffet style and It's pretty reasonable. The rooms... More 

Was this review helpful? Yes
Mirna G, General Manager at Hilton Garden Inn Monterrey, responded to this review

Dear Guest: Thank you for choosing Hilton Garden Inn Hotel for your recent stay in Monterrey N.L. We have read your comments about the Hotel and we appreciate you taking the time to write us. It was a pleasure having you as guest and to serve you, as the satisfaction of our guest is our top priority. I take this... More 

2 reviews
5 of 5 stars Reviewed June 2, 2015

This hotel is a excellent hotel with great pricing I stay there for a night and day and was very impress with the staff and the accommodation,it was very clean.i happy I stayed there I would recommend this hotel anyone who is looking fir a nice hotel to stay while there in Monterey.

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Mirna G, General Manager at Hilton Garden Inn Monterrey, responded to this review

Dear Julius T: Thank you very much for taking a moment to share your experience in our Property. I'm happy to hear you found the accommodation and service to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! See you soon Best Regards, Mirna Garcia General Manager More 

McKinney, Texas, United States
1 review
4 of 5 stars Reviewed May 14, 2015

The property is centrally located and well-maintained. The rate is reasonable and the staff, for the most part, very helpful. The staff is anxious to please with functions such as check-in and check-out and temporary baggage storage. The food is varied and properly prepared according to the guest's wishes. The hotel is clean for sure.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Mirna G, General Manager at Hilton Garden Inn Monterrey, responded to this review

Dear Guest: Thank you for choosing Hilton Garden Inn Hotel for your recent stay in Monterrey N.L. We have read your comments about the Hotel and we appreciate you taking the time to write us. It was a pleasure having you as guest and to serve you, as the satisfaction of our guest is our top priority. I take this... More 

Shelby, North Carolina
Level Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed March 17, 2015

In short, I will stay at the Hampton Inn in Monterrey again on my next trip. This HGI is not at all up to the standard. The staff are nice and helpful, the breakfast was good, but the carpet in the room is nasty, the bed uncomfortable and the workout room is not clean, the machines are in need of... More 

Was this review helpful? Yes 1

Travelers are raving about these Monterrey hotels

Cary, North Carolina
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed December 7, 2014

I stayed recently for 8 days and was excited to stay in HGI since I know their standards. Unfortunately not everything was up to HGI standards. The hotel staff was excellent and were always friendly plus several spoke English. The restaurant staff and especially the lady cooking eggs in the morning were always friendly and helpful. I'll start with issues... More 

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Maineville, Ohio
Level Contributor
109 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 stars Reviewed November 13, 2014

Stayed here for business for 3 nights last week. Check in was fine. Room was typical of a US HGI. Breakfast was pretty good. Lots of Mexican food! Also ate lunch and dinner here on a couple of occasions. The Mexican food that was so prevalent at breakfast doesn't appear on the lunch / dinner menu however! Lots of club... More 

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Laredo, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

Great hotel for business and/or leisure. Hotel staff are really good and friendly. food is ecellent. centrally located. safe and secure. rooms are comfortablem, clean and fresh. Beds are excellent. business center can be used by anyone as long as you have a key

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
GA
Level Contributor
77 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed October 29, 2014

Nice HGI, no issues at all. A good ways out of town, but traffic is bad everywhere. It is off the highway and easy to get to. Everything was fine. Always good to have the fridge and bottle water. The pantry is stocked in the lobby, so you can get the snacks you might need to get by. Hot water... More 

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