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Hilton Garden Inn Monterrey

3.0 of 5
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Blvd Antonio L. Rodriguez No. 1880 | Nuevo Leon, Monterrey 64650, Mexico
Hilton Garden Inn Monterrey
Best prices for: 1 room 1 guest
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Ranked #20 of 91 Hotels in Monterrey
A recent review
3 of 5 stars Reviewed December 7, 2014
David W Cary, North Carolina
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133 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Shelby, North Carolina
Top Contributor
66 reviews 66 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 4 weeks ago

In short, I will stay at the Hampton Inn in Monterrey again on my next trip. This HGI is not at all up to the standard. The staff are nice and helpful, the breakfast was good, but the carpet in the room is nasty, the bed uncomfortable and the workout room is not clean, the machines are in need of... More 

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Cary, North Carolina
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 7, 2014

I stayed recently for 8 days and was excited to stay in HGI since I know their standards. Unfortunately not everything was up to HGI standards. The hotel staff was excellent and were always friendly plus several spoke English. The restaurant staff and especially the lady cooking eggs in the morning were always friendly and helpful. I'll start with issues... More 

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Maineville, Ohio
Top Contributor
109 reviews 109 reviews
84 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed November 13, 2014

Stayed here for business for 3 nights last week. Check in was fine. Room was typical of a US HGI. Breakfast was pretty good. Lots of Mexican food! Also ate lunch and dinner here on a couple of occasions. The Mexican food that was so prevalent at breakfast doesn't appear on the lunch / dinner menu however! Lots of club... More 

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Laredo, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

Great hotel for business and/or leisure. Hotel staff are really good and friendly. food is ecellent. centrally located. safe and secure. rooms are comfortablem, clean and fresh. Beds are excellent. business center can be used by anyone as long as you have a key

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
GA
Top Contributor
52 reviews 52 reviews
40 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 29, 2014

Nice HGI, no issues at all. A good ways out of town, but traffic is bad everywhere. It is off the highway and easy to get to. Everything was fine. Always good to have the fridge and bottle water. The pantry is stocked in the lobby, so you can get the snacks you might need to get by. Hot water... More 

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Pune, India
Top Contributor
71 reviews 71 reviews
13 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed August 19, 2014

The ever helpful staff make the place worthwhile else it is a very typical budget kinda hotel. My office was in the adjoining building and hence this was a convenient hotel for me, else the location of the hotel is not very encouraging. You will not be able to find anything in the vicinity. The room by itself was like... More 

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San Antonio
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 17, 2014

Stayed here for one night. Safi was very expensive for that night so figured HGI would be a safe bet. Wrong. Strange location as noted in previous reviews. Absolutely filthy hallway carpeting. Room carpeting disgusting as well, but not as visible due to different pattern. Couldn't even see out the filthy windows. Beds were on wheels and slid around. Weird.... More 

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1 review
3 of 5 stars Reviewed April 3, 2014

Not a bad hotel for the price, could improve in a few things. Coffee in the lobby on the weekends and to go coffee cups and lids EVERYDAY. Better towels would be a nice (they felt scratchy and cheap) , and no wash cloths were provided. Foods very good and the staff was great.

Review collected in partnership with Hilton Garden Inn

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Israel
Contributor
17 reviews 17 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 2, 2014

a difficult to find hotel, hidden within a large office complex. rooms are fine and breakfast is really good. there is absolutely nothing to do in the surroundings unless you take a taxi or have a car. air condition was outrageously noisy and inefficient, impossible to sleep with. staff was correct.

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San Miguel de Allende, Mexico
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed February 13, 2014

Took over an hour to find the hotel even after hiring a taxi to lead us. After arriving nothing within walking distance. The construction and street layout in Monterrey are awful. Avoid the city if at all possible.

Review collected in partnership with Hilton Garden Inn

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