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Hampton Inn by Hilton Monterrey/Galerias-Obispado

2.5 of 5 Avenida Gonzalitos, 415 Sur | Colonia Obispado, Monterrey 64060, Mexico
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Hampton Inn by Hilton Monterrey/Galerias-Obispado
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Hampton Inn by Hilton Monterrey/Galerias-Obispado
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151 reviews from our community

Traveler rating
    43
    56
    36
    10
    6
See reviews for
29
15
9
82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (151)
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    (37)
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    (38)
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There are newer reviews for Hampton Inn by Hilton Monterrey/Galerias-Obispado
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Ontario, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 9, 2014

Staff won't help with anything, the place is noisy and the parking system will destroy your car! Do not stay here! As you arrive of the hotel, the place is a bit hidden and signs on the street are not clear on how to reach the parking lot. Once you reach the parking lot (if you decide to stay there)... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Chihuahua
Top Contributor
164 reviews 164 reviews
76 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed September 5, 2013

Althought it is still a very good option to stay while in Monterrey, some items need maintenance. The room I stayed in the third floor the WC did not work well, as well as the TV signal was kind of bad. Last time I stayed in a just renovates room in the ground floor and was great.

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A TripAdvisor Member
2 of 5 stars Reviewed July 21, 2013

I have been visiting Monterrey for business for the last several years and I have picked this hotel in the past. It has been several months since my last visit and I found that the hotel is no maintained properly, the staff is not friendly, and the quality of the food has declined a lot. I do not plan to... More

Review collected in partnership with Hampton

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Cleveland, Ohio
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 13, 2013

The Hampton Inn is a great value for the money. Very quiet, large, comfortable rooms. Free breakfast plus a happy hour with food. No need to head out to dinner at the walking distance restaurants since I had my fill during the happy hour. Only downside was the limited English speaking TV channels. I will stay here everytime I need... More

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ontario canada
Top Contributor
56 reviews 56 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 7, 2013

I stayed here as part of my cosmetic surgery package. It was extremely well situated with restraunts (Macdonalds and Applebees plus a few other) practically in the parking lot. There was a mall with a huge Drugstore/Deli/ grocery/ clothing store called HEB. You could get deli foods for lunch or pretty much anything you might have forgotten at home in... More

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Princeton, New Jersey
Top Contributor
94 reviews 94 reviews
84 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed April 16, 2013

Monterrey being an industrial town, you will most likely be here for Business and this Hampton just like the Hilton Garden inn closeby isnt exactly in the business area or the old town (if in city for leisure) but its still better of than the HGI which is further away from all things Monterrey. This one has a mall closeby... More

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EliRmz, Gerente at Hampton Inn by Hilton Monterrey/Galerias-Obispado, responded to this review

Dear Guest, thank you for staying with us!! We work every day to exceed your expectations and your comments will help us to become our hotel in the best place to stay for you! We invite you to stay with us again to have the opportunity to demonstrate our commitment to your satisfaction, Sincerely, Elizabeth Ramírez General Manager More

Mason City, United States
1 review
5 of 5 stars Reviewed April 16, 2013

This was a wonderful experience. The hotel was close to great food and shopping. The rooms were clean and comfortable. I especially liked the suite which had a microwave, sink and refrigerator for personal use.

Review collected in partnership with Hampton

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EliRmz, Gerente at Hampton Inn by Hilton Monterrey/Galerias-Obispado, responded to this review

Dear Guest, we love to have you with us! It was a pleasure to welcome you, I´ll share your comments with my team, they will be happy to hear that your experience with us has been nice!! Come back soon to our hotel, we will be waiting for you! Sincerely, Elizabeth Ramírez General Manager More

san diego
Top Contributor
56 reviews 56 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 25, 2013 via mobile

Hotel is a but dated, but clean, comfortable, and close to one of the main malls. Its also right next to a Starbucks, a strip mall and huge grocery store. breakfast was included in my rate. They have their own taxi stand which is a plus.

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EliRmz, Gerente at Hampton Inn by Hilton Monterrey/Galerias-Obispado, responded to this review

Dear Guest: Thank you for your business and thank you for sharing your comments! Our hotel has an excellent location, in the heart of our beautiful Monterrey, surrounded by excellent restaurants, shopping malls and all what you need to have a great stay!! And everything in a walking distance! Come and stay with us again and give us the chance... More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 22, 2013

Location is great, next to a strip mall/movie theater, huge grocery store, several restaurants nearby, gated entrance with survailliance cameras. Room was not luxury nor crappy, it was clean, furniture, paint was a few years old but in good condition. Absolute best thing about the room is the high shower head, I'm almost 6ft and my husband is 6'4". They... More

Was this review helpful? Yes 1
EliRmz, Gerente at Hampton Inn by Hilton Monterrey/Galerias-Obispado, responded to this review

Dear Guest: Thank you for staying with us, we truly appreciate your business, and I am glad to know that you had a nice stay. Thank you too for share your comments, you are the reason of our daily work! Come back soon and give us the opportunity to serve you again! Sincerely, Elizabeth Ramírez Gerente General More

Saint Louis, Missouri, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 14, 2013

I made my reservation on the phone, from my home in St Louis, and when I got to the hotel, they arbitrarily changed the prices, and the points I needed per night, and when I told them about my phone reservation, they just told me I was lying and they could do nothing. Very frustrating and unfair, I did not... More

Was this review helpful? Yes 2
EliRmz, Gerente at Hampton Inn by Hilton Monterrey/Galerias-Obispado, responded to this review

Dear Guest: My name is Elizabeth Ramírez, General Manager of the Hotel. We have received your comments of your last stay with us in your hotel Hampton Inn Monterrey Galerías Obispado. We would like to say you thank you for taking the time to share your experience with us, we work every day to exceed your expectations and we apologize... More

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Additional Information about Hampton Inn by Hilton Monterrey/Galerias-Obispado

Address: Avenida Gonzalitos, 415 Sur | Colonia Obispado, Monterrey 64060, Mexico
Phone Number:
Location: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn by Hilton Monterrey/Galerias-Obispado 2.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Hampton Inn By Hilton Monterrey/Galerias-Obispado Hotel Monterrey
Hampton Inn Monterrey
Monterrey Hampton Inn

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