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Hampton Inn by Hilton Monterrey/Galerias-Obispado

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Avenida Gonzalitos, 415 Sur | Colonia Obispado, Monterrey 64060, Mexico
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Hampton Inn by Hilton Monterrey/Galerias-Obispado
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Hampton Inn by Hilton Monterrey/Galerias-Obispado
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189 reviews from our community

Traveler rating
    54
    74
    41
    14
    6
See reviews for
40
15
11
99
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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  • Spanish first
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    (189)
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    (52)
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    (49)
All months
Contributor
16 reviews 16 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with my Family and it was a very nice experience. The staff was very helpful an friendly, the check in was very fast. The hotel has a very large parking lot. Very comfortable room, breakfast included simple but good seasoning and varied for any palate. The hotel is close to everything in town . Very accessible and... More 

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Cherry Hill, New Jersey
Contributor
16 reviews 16 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 17, 2015

Travel this this area of Mexico for business and usually stay on a Hilton property. The staff was exceptionally nice and helpful but the hotel was rundown. I had to wrap a towel around the shower head to keep the water from spraying everywhere. A couple of the towels had holes in them. I will not be staying at this... More 

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DeSoto, United States
1 review
3 of 5 stars Reviewed February 5, 2015

Was not acknowledged as a member. Breakfast was the same every morning. There was a lack of fruit selection and juice selections. Breakfast area is too small. Was crowded every morning that we stayed.

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Dayton, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 29, 2014

We have stayed here twice, about a week each time. This hotel is getting a little run down. Our door lock wasn't working. Comforters are all lumped up because they are old. However, generally not bad. The breakfast is disgusting. I have also stayed at the Hampton Inn in Reynosa, and their breakfast is disgusting as well. Seriously, save yourself... More 

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Bratislava, Slovakia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 19, 2014

The good times of this hotel has gone. Everything is old and used. Room service is average. Breakfast is poor! If you like eggs, cereals, bananas and muffins you would be satisfied because nothing else you can find on the table. Plastic plates, plastic cutlery and cleaning self service is unacceptable in the 3* hotel. Cofee was horrible as everytning... More 

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FONTANA, United States
1 review
1 of 5 stars Reviewed November 17, 2014

Staff have a terrible attitude and they get involved in outside problems with taxis who are tying to take advantage of clients. Also, the security staff they do not protect costumers they like to get involved in costumes problems. Also, front staff are not ready and not well educated to solved any problem and the room are sound proved. My... More 

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London, Canada
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed November 11, 2014

This hotel had its weak and strong points. We stayed at this location for about 4 nights. The check in was very quick and the lobby was nice. The breakfast buffet was always full of food, even near the end, but it gets super busy. The restaurants that they have signs for in the halls are actually not attached but... More 

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Burlington, Canada
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 8, 2014

Stayed at this hotel for my business trip for two weeks. Clean room and well maintained grounds, friendly staff, would recommend Breakfast included every morning with freshly made scrambled eggs, there was always yogurt (same flavour every day mind you but good quality), pancakes, fruit and fresh natural juice. Hotel has on one side a really commercial center with a... More 

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Lewisville, TX, United States
Contributor
15 reviews 15 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 28, 2014

The hotel staff is really nice and it is a great location. The down side is the furniture has seen it's fair share of abuse, things like proper water pressure and hot water are lacking if you stay on 7th floor. The two Elevators are in disrepair with lights and buttons not always working. Out side the room I stayed... More 

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Texas
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 4, 2014

I thought this hotel was pretty average for the price. We chose this hotel because we liked the location, it is located next to a Mcdonalds, and an HEB, as well as an Applebee's. Most of the staff is very friendly, the rooms were clean and quiet. I liked that some of the staff spoke English. Overall good hotel.

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