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Hampton Inn by Hilton Monterrey/Galerias-Obispado

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Avenida Gonzalitos, 415 Sur | Colonia Obispado, Monterrey 64060, Mexico
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1 room 1 guest
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Hampton Inn by Hilton Monterrey\/Galerias-Obispado
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242 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ciudad Guzman, Mexico
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel. I worked for Hampton Inn in the United States for a while, and there are a lot of American Hampton Inns that aren't as nice as this one. Very safe, nice amenities, great breakfast, and a comfortable room. You even get potable water and great water pressure in the showers, which are real luxuries... More 

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Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 13, 2015

No problems, just noticed that inside the room internet access slows down because wifi power level decreases inside the room. But for everything else, no mayor issues Thanks Hampton Inn for being very servicial

Review collected in partnership with Hampton

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Erika A, Gerente General at Hampton Inn by Hilton Monterrey/Galerias-Obispado, responded to this review

Dear Guest We appreciate your positive comments. Your satisfaction is our Comitment. We´ll be glad to have you again Erika Aregullin More 

Packwood, Washington
2 reviews
3 of 5 stars Reviewed June 18, 2015

Great staff, very helpful and hard working. Nice facility, great breakfast. Felt safe and well cared for there. Easy to get around here. Plenty of space in the lounge area to relax. Great pool area for some out door relaxation. Rooms are clean, aged slightly but there were improvements taking place while we were there. Had a bad desk chair... More 

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NJ
Level Contributor
116 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed June 12, 2015

felt like being in a Hampton Inn in the US. Managers reception in the evening with snacks and beer. Decent internet, pretty quiet spot, a few restaurants within walking distance. I had to ask for an iron, didn't get it, asked in person a 2nd time and it came. If you want a nice hard jog go around the abandoned... More 

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Erika A, Gerente General at Hampton Inn by Hilton Monterrey/Galerias-Obispado, responded to this review

Dear Guest, Thanks for taking the time to share your comments about your recent stay with us. I´m glad that you enjoyed the hospitality of our staff ,our evening snacks and beer this has become very popular with our guests, again, thanks for your time and feedback, we look forward to serve you again soon. Regards More 

Houston, Texas
Level Contributor
129 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed May 16, 2015

Nice staff at front desk, but the rooms and facilities leave a lot to be desired.. A/C is noisy like an airplane jet, bathroom is subpar, bed is ok. Wifi didn't work was the biggest nuisance. Area is just ok, very central.

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Atlanta, Georgia
Level Contributor
191 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed May 16, 2015

Stayed here on business and this Hampton Inn is exactly what you would expect from this brand. Positives are lots of hot water. Negatives are that it is difficult to access the hotel as a lot of turns etc are required. I would stay here again

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Huntersville, United States
Level Contributor
268 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
2 of 5 stars Reviewed May 14, 2015

Loose light fixtures on the wall, wallpaper peeling, TV is HD size but picture only fills half the screen for every channel, comforter was lumpy and must have been 10 years old, and bath fixtures leaked. The staff was friendly and the facilities in the lobby were nice and clean. Sadly though, I am not sure there is much better... More 

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Travelers are raving about these Monterrey hotels

Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 15, 2015

I stayed here with my Family and it was a very nice experience. The staff was very helpful an friendly, the check in was very fast. The hotel has a very large parking lot. Very comfortable room, breakfast included simple but good seasoning and varied for any palate. The hotel is close to everything in town . Very accessible and... More 

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Cherry Hill, New Jersey
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed February 17, 2015

Travel this this area of Mexico for business and usually stay on a Hilton property. The staff was exceptionally nice and helpful but the hotel was rundown. I had to wrap a towel around the shower head to keep the water from spraying everywhere. A couple of the towels had holes in them. I will not be staying at this... More 

Review collected in partnership with Hampton

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DeSoto, United States
1 review
3 of 5 stars Reviewed February 5, 2015

Was not acknowledged as a member. Breakfast was the same every morning. There was a lack of fruit selection and juice selections. Breakfast area is too small. Was crowded every morning that we stayed.

Review collected in partnership with Hampton

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