We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn by Hilton Monterrey/Galerias-Obispado

Hotel deals
Hotel website
Avenida Gonzalitos, 415 Sur | Colonia Obispado, Monterrey 64060, Mexico
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hampton Inn by Hilton Monterrey/Galerias-Obispado
Professional photos View all
Browse nearby
Hampton Inn by Hilton Monterrey/Galerias-Obispado
Add Photo Write a Review

209 Reviews from our TripAdvisor Community

Traveler rating
    56
    81
    45
    18
    9
See reviews for
46
16
11
109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (209)
  • Mar-May only
    (71)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (49)
All months
Houston, Texas
Top Contributor
122 reviews 122 reviews
95 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice staff at front desk, but the rooms and facilities leave a lot to be desired.. A/C is noisy like an airplane jet, bathroom is subpar, bed is ok. Wifi didn't work was the biggest nuisance. Area is just ok, very central.

Was this review helpful? Yes
Atlanta, Georgia
Top Contributor
180 reviews 180 reviews
64 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here on business and this Hampton Inn is exactly what you would expect from this brand. Positives are lots of hot water. Negatives are that it is difficult to access the hotel as a lot of turns etc are required. I would stay here again

Was this review helpful? Yes
Huntersville, United States
Top Contributor
237 reviews 237 reviews
33 hotel reviews
128 helpful votes 128 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Loose light fixtures on the wall, wallpaper peeling, TV is HD size but picture only fills half the screen for every channel, comforter was lumpy and must have been 10 years old, and bath fixtures leaked. The staff was friendly and the facilities in the lobby were nice and clean. Sadly though, I am not sure there is much better... More 

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 15, 2015

I stayed here with my Family and it was a very nice experience. The staff was very helpful an friendly, the check in was very fast. The hotel has a very large parking lot. Very comfortable room, breakfast included simple but good seasoning and varied for any palate. The hotel is close to everything in town . Very accessible and... More 

Was this review helpful? Yes
Cherry Hill, New Jersey
Contributor
17 reviews 17 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 17, 2015

Travel this this area of Mexico for business and usually stay on a Hilton property. The staff was exceptionally nice and helpful but the hotel was rundown. I had to wrap a towel around the shower head to keep the water from spraying everywhere. A couple of the towels had holes in them. I will not be staying at this... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
DeSoto, United States
1 review
3 of 5 stars Reviewed February 5, 2015

Was not acknowledged as a member. Breakfast was the same every morning. There was a lack of fruit selection and juice selections. Breakfast area is too small. Was crowded every morning that we stayed.

Review collected in partnership with Hampton

Was this review helpful? Yes
Dayton, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 29, 2014

We have stayed here twice, about a week each time. This hotel is getting a little run down. Our door lock wasn't working. Comforters are all lumped up because they are old. However, generally not bad. The breakfast is disgusting. I have also stayed at the Hampton Inn in Reynosa, and their breakfast is disgusting as well. Seriously, save yourself... More 

Was this review helpful? Yes
Bratislava, Slovakia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 19, 2014

The good times of this hotel has gone. Everything is old and used. Room service is average. Breakfast is poor! If you like eggs, cereals, bananas and muffins you would be satisfied because nothing else you can find on the table. Plastic plates, plastic cutlery and cleaning self service is unacceptable in the 3* hotel. Cofee was horrible as everytning... More 

Was this review helpful? Yes
FONTANA, United States
1 review
1 of 5 stars Reviewed November 17, 2014

Staff have a terrible attitude and they get involved in outside problems with taxis who are tying to take advantage of clients. Also, the security staff they do not protect costumers they like to get involved in costumes problems. Also, front staff are not ready and not well educated to solved any problem and the room are sound proved. My... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
London, Canada
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed November 11, 2014

This hotel had its weak and strong points. We stayed at this location for about 4 nights. The check in was very quick and the lobby was nice. The breakfast buffet was always full of food, even near the end, but it gets super busy. The restaurants that they have signs for in the halls are actually not attached but... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

48 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Bathroom (3)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (5)
Viewed
Dining (2)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Other (11)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay