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Fiesta Americana Monterrey

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Corregidora 519 Oriente | Colonia Centro, Monterrey 64000, Mexico
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Fiesta Americana Monterrey
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155 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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Euless, United States
5 of 5 stars Reviewed 4 days ago NEW

The hotel is very clean and the staff is friendly and competent. I enjoyed being in the center of the Historic District. There was a lot to do within walking distance. I took the upgrade to include the breakfast buffet and was glad I did. The breakfast buffet was awesome.

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Level Contributor
206 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect location; perfect room - clean, spacious, and comfortable; perfect hotel staff - friendly, caring, and courteous; perfect view - I have nothing negative to say about the Fiesta Americana in Monterrey. It is the only place I'll stay in or recommend to others in Monterrey.

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Harlingen
Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 11, 2015

Truly an amazing visit the location is perfect, service is Second to none, and the views from the room were simply striking. Centrally located and an amazing value for this hotel I highly recommend to anyone traveling to Monterey whether for business or pleasure to consider the hotel fiesta Americana downtown. Close to everything and within walking distance of the... More 

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GG_FACM, Gerente at Fiesta Americana Monterrey, responded to this review

Thank you Abel Glz for your feedback. I am glad that we have been able to make your stay comfortable and enjoyable. I will certainly pass along your comments to the staff and thank you for taking the time to write a review of the Fiesta Americana Monterrey All the Best More 

Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed May 13, 2015

I'm not generally impatient or exacting but the service in restaurant was unusually bad. They got my order wrong, brought me yogurt in a container rather than a bowl, the yogurt was old, they didn't process my check until I hailed someone, and they brought me incorrect change. Quite a performance!

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GG_FACM, Gerente at Fiesta Americana Monterrey, responded to this review

Dear Dcrosen Thank you for taking the time to review your most recent stay. Please accept our apologies for the service issues at our restaurant and front desk. We welcome all feedback as it helps us improve the experience for the future. Thank you for staying with us. General Manager More 

Distrito Federal, Mexico
Level Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed March 17, 2015

I have very mixed feeling about my stay, so here they are: PROS Great location, right in the middle of downtown Monterrey and close to the Marco Museum (worth the visit). The beds, pillows and linens are fairly good. Very friendly and efficient staff, and so so food in the breakfast buffet. CONS The hotel is OLD and it shows!... More 

Was this review helpful? Yes 1
GG_FACM, Gerente at Fiesta Americana Monterrey, responded to this review

Dear Pablo M.- Thank you for staying with us and taking the time to write the review about your stay, your comments are very important to me as we plan for the future. I have been working with my management team on improving our facilities, I am hoping to see the project underway soon. I do hear what you and... More 

Puerto Vallarta, Mexico
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed January 18, 2015

First time in this great city. Was very pleased at the accommodations. Rooms were very spacious, fantastic location, friendly staff and priced very reasonably. Would definitely return and would recommend to other travelers here on vacation or business.

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GG_FACM, Gerente at Fiesta Americana Monterrey, responded to this review

Thank you GWGREEN for your comments regarding the Fiesta Americana Monterrey hotel. Our goal is to make everyone feel like they are part of our extended family and I am happy to hear we met that goal with you. We hope to see you back again soon! More 

Ensenada, Mexico
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 31, 2014 via mobile

Monterrey is a crazy city. Many compare it's dynamic nature to that of the Big Apple. In the midst of this hectic environment, there lies a sanctuary that reminds me of the Huasteca Mountains peacefulness (sacred mountains of this land). In gratitude, and in the name of She/He/It whom I live and labour every day for, I Bless and Sanctify... More 

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GG_FACM, Gerente at Fiesta Americana Monterrey, responded to this review

Dear Hrojo999.- Thank you for your comments regarding the Fiesta Americana Monterrey hotel. Our goal is to make everyone feel like they are part of our extended family and I am happy to hear we met that goal with you. We hope to see you back again soon! More 

Monterrey, Mexico
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 1, 2014 via mobile

The staff is friendly and the location is excellent. The hot water was just warm, the carpets are very old and stained. The beds are comfortable and rooms are spacious. The food is delicious in the restaurant, though quite pricey. I was embarrassed when I asked or an omelette in breakfast and was informed it wasn't included in my buffet... More 

Was this review helpful? Yes 1
El Paso, Texas
1 review
1 of 5 stars Reviewed November 17, 2014

Room 108, stayed weekend of Nov. 14, 2014. had reservation for 3 nights and only stayed one and only because we got there late at night. I do not understand how some people call this hotel nice place or great hotel. It is dirty, smelly, and old. The heather in this room did not work, ripped curtains, stain, smelly and... More 

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Brownsville, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 10, 2014

This hotel is conveniently located downtown, which makes getting to other places easy enough. If you bring your own car, or rent one, the hotel parking is underground, which is nice because when you get your car, its not gonna be hot, and this is especially great in the hot, dry Monterrey weather. The valet and the concierges are really... More 

Was this review helpful? Yes 1
GG_FACM, Director General at Fiesta Americana Monterrey, responded to this review

Dear Guest, Thank you for the time spent on sending your comments, your feedback is very valuable to us, rest assured that I will get to all the staff, and motivates us to keep working on continuous improvement.we are waiting your next stay with us, I say goodbye reiterating my commitment to service Best Regards General manager More 

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