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All 78 Monterrey hotels

Holiday Inn Express Galerias San Jeronimo

2.5 of 5 Hotel   |   Avenida San Jeronimo 1082 | Col. San Jeronimo, Monterrey 64640, Mexico
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Ranked #11 of 78 hotels in Monterrey
A recent review
4 of 5 stars Reviewed May 4, 2014
andrewpfr Santa Marta, Colombia
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44 people have reviewed this hotel

Traveler rating
    9
    24
    7
    2
    2
See reviews for
7
Couples
0
4
31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Santa Marta, Colombia
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 4, 2014

I arrived at the hotel at 10 in the morning after a gruelling overnight flight from Colombia. Given that my arrival was before the regular check in time, there was no room available which is not the kind of news a weary traveller wants to hear. However, they promised they would do all they could and in the time it... More

Was this review helpful? Yes
ManagementHIEGSJ, Guest Relations Manager at Holiday Inn Express Galerias San Jeronimo, responded to this review

Dear andrewpfr, It is a pleasure to read you enjoyed your stay with us and I would like to thank you for sharing your kind comments with other travelers. We are eager to make our guests feel comfortable, like they were home. Thank you again for choosing Holiday Inn Express and hope to see you soon!! Best Regards, CMaya (Guest... More

San Antonio, Texas
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 14, 2013

This hotel is one we enjoy regularly. The price is not bad for the rooms, although they could use a little updating. The included breakfast is excellent including bacon as well as other US and local breakfast items. Sounds strange to bring up bacon but it's rare to see that in a included free buffet at a hotel. Another nice... More

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Quebradillas, Puerto Rico
Top Contributor
86 reviews 86 reviews
32 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed July 23, 2013

The hotel is very clean and well appointed. It has a central atrium which at its base houses the breakfast area. The rooms are a good size and well equipped. The down side was the towels which are very rough and it is a bit noisy with the sounds coming from the ground floor atrium. The breakfast is very good.

Was this review helpful? Yes 1
Westwood Los Angeles County, California
Top Contributor
233 reviews 233 reviews
65 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed December 17, 2012

Av. San Jeronimo is a very busy street but the hotel sits back from the street and the rooms are reasonably quiet. The hotel is built around a central atrium, and this is a bigger noise problem, as noises and conversations from the dining area in the courtyard on the ground level tend to echo up the walls and if... More

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Sugar Land, TX USA (near Houston)
Top Contributor
84 reviews 84 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 5, 2012

Good service. Good breakfast. Good location. Bad: Hotel a bit dingy around the edges...rooms could use a remodel...is a bit dated. Stayed there on business & for the price was good room. Worth staying here to save money & eat dinner @ La Nacional restaurant next door...excellent food!!!

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Bowling Green, Kentucky
Contributor
15 reviews 15 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 20, 2012

Overall very good. A minor issue at checkout was rectified by email of bill. There is now coffee available in the lobby for a small fee. I suggest making this coffee available at no charge to match competition and provide increased convenience for customers.

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Bangalore, India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 30, 2012

Gets a star for the location but certainly can do better on the service. Maybe the language issue took its deep dives into specifics but the staff were kind enough to be patient throughout. The cabs were on time and I had no problems in identifying the place. Rooms were great and mine especially overlooking the hills. Ask for the... More

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Guaymas,Sonora
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 12, 2012

It is a nice hotel. The price is good. But it needs to put better attention to the several details in the room like in the bathroom. I will stay again any ways.

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Madison, Georgia, United States
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 10, 2012

I enjoyed my stay here. Efficient staff and a GREAT chilaquile bar for breakfast!! standard king room was very roomy and quiet..great AC.

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Bowling Green, Kentucky
Contributor
15 reviews 15 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 3, 2012

Overall the service is good. The breakfast is average and the room is spacious. There was a significant inconvenience as one of the elevators was not working. WIth the hotel help and customers using just one elevator, twice I had to wait 5 minutes for an elevator.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Galerias San Jeronimo, responded to this review

Ed R, Thank you for your recent stay, and providing feedback. I'm sorry one of the elevators was not working during your stay, and caused an inconvenience. We hope to have a chance to serve you again in the future and show you how great our hotel is. Ben J IHG Care More

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Additional Information about Holiday Inn Express Galerias San Jeronimo

Address: Avenida San Jeronimo 1082 | Col. San Jeronimo, Monterrey 64640, Mexico
Phone Number:
Location: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Galerias San Jeronimo 2.5*
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Also Known As:
Holiday Inn Express Galerias San Jeronimo Hotel Monterrey
Holiday Inn Monterrey
Monterrey Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Get ready at the Holiday Inn Express Galerias San Jeronimo. Our hotel is strategically located in the financial and commercial district in western Monterrey. We’re a few minutes from the major firms of the Valle area and a wide variety of restaurants for every taste, including Italian, Japanese, and Mexican cuisine. Our location offers quick access to the downtown area. The Holiday Inn Express Galerias San Jeronimo offers high-speed Internet access in rooms and wireless Internet in public areas for your comfort. Ask about rooms with a view of the Sierra Madre mountain chain. ... more   less 
Number of rooms
170

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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