Staff is kind, food is excellent and rooms quite comfortable, yet everything is ruined by the never ending "party" downstairs. Any weekday, early or late, the music and noise is too high, primarily because of the live music at the lobby's restaurant. Rooms have double doors, but not magic doors. They seem to have the effect of the staff believing... More

I stayed at the Crowne for business. My first impression when seeing the building from outside was uh oh :/ But once inside, it is beautiful, but you can tell that it is an old building. It has a sophisticated feeling, except that I didn't find the staff very helpful. They would do what you ask for but you had... More

Many kings and emperors have fallen throuhg the ages, and right now it's the turn of this one. The "Crowne" has fallen from their heads, Been in a Crowne Plaza for the first time in my life, it was a visit for kind of a romantic food ocasion with my wife. Last week we visited Fiesta Americana and it was... More

This hotel has a great lobby, but the hotel rooms are old and need an upgrade. The locks on the doors in the executive floor are the locks that have been featured on a major TV networks in the USA and on a special NBC Today show. They are Onity and can be broken into. The noise at night from... More

Relaxing atmosphere, sophisticated but not extremely loaded, friendly staff that will support any of your planned activities in Monterrey, very closed o walking Morelos avenue and at a major Highway. It was a family stay and we all love it, the only thing might be is that live music is almost always on at night but, once you close the... More

The hotel is showing it age in the furniture, the carpet, and the wall finishes. With that said the staff was nice and spoke English well and I slept well. I enjoyed dining in the restaurant, but if you don't know Spanish, ordering may be difficult at the stations. The options for international travelers seem to be limited in Monterrey,... More

This hotel is old, with age showing in the furniture and rugs. Staff is friendly and kind. Food in the restaurant is ok, much better than the food served in room service, as if the kitchen was different. Some days there is live music in the bar right on the lobby, and you can hear all the noise right in... More

This is an old hotel, with age showing in furniture and rugs. The rooms are fair sized, but they go up around the lobby where some nights there is live music which is really loud and you can hear all the noise in your room. The wi fi is free but really slow. the hotel is located in down town... More

Stayed here for business for 5 days. Second stay here and would stay again. Room was clean. I had requested a king bed and when I got to the room there were two full size beds. I was so tired from the trip I didnt complain and just rested. Wireless connection was free, you get what you pay for so... More