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BEST WESTERN PLUS Royal Courts

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Avenida Universidad 314 Norte, Monterrey 66450, Mexico
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BEST WESTERN PLUS Royal Courts
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BEST WESTERN PLUS Royal Courts
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18 reviews from our community

Traveler rating
    2
    6
    2
    1
    7
See reviews for
5
4
Solo
0
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (18)
  • Mar-May only
    (5)
  • Jun-Aug only
    (5)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (4)
All months
2 reviews
1 of 5 stars Reviewed December 4, 2014

They don't respect the announced promotions on Internet or at the front desk, they lie and the included breakfast buffet is really terrible. I hated the front desk guy and the experience in general. Awful place, very old sheets and towels. Sad visit to Monterrey.

Was this review helpful? Yes
Oscar F, Director Comercial at BEST WESTERN PLUS Royal Courts, responded to this review

The reservation of the guest was made through an Online Travel Agency. The rate applied at the hotel was exactly the same as agreed between customer and Travel Agency. Therefore, it is inaccurate to say that the Hotel does not honored announced Internet promotions. This guest left at the Hotel, in a written check out satisfaction survey, relatively good comments... More 

jax beach, florida
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 11, 2009

we normally prefer non-chain hotels but this fit the bill when we were on the final leg of a 4 week trip to mexico and didn't want the hassle of negotiating city streets on our last night before crossing the border. motel is modern with attractive glass arch over reception parking area. otherwise, laid out like an american motel with... More 

Was this review helpful? Yes 1
Houston, Tx
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 9, 2005

I traveled to Monterrey for spring break and had a blast. My friend and I stayed in two hotels, one popular fancy hotel in the Centro and in a less expensive hotel. The Royal Courts was the best. The room and bathroom were nice and clean. The staff was so great!! They answered every question and were very helpful and... More 

Was this review helpful? Yes 3
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