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BEST WESTERN PLUS Royal Courts

Avenida Universidad 314 Norte, Monterrey 66450, Mexico
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1 room 1 adult
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BEST WESTERN PLUS Royal Courts
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40 Reviews from our TripAdvisor Community

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Mcallen, United States
1 review
1 of 5 stars Reviewed October 12, 2015

I reserve a double queen and got a single queen. When I asked if they could switch me to double queen they stated none available. I asked for single king and same answer none available. Why make reservations if they are not going to give you what you ask for. The room was clean, but outdated. The single queen bed... More 

Review collected in partnership with Best Western

Helpful?
Thank Joseph M
On the road in Mexico
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 10, 2015

Good location for my business activities, ample parking right next to room. Friendly staff. Rooms well insulated from noise. Good internet connection. Fine restaurant except breakfast a bit Spartan. Have stayed there for more than a decade about twice a year and will definitely be back. Overall good value.

Review collected in partnership with Best Western

Helpful?
Thank Insights
Tijuana, Mexico
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed September 16, 2015

This hotel is in the main avenue in Monterry, Ave. Universidad, its not close to downtown, and its in the distric of San Nicolas de los Garza. Its a clean hotel, but little, the rooms are clean, but smell awful, they have good air conditining, and include free wifi and free breakfast. The cafeteria there is nice, but the service... More 

Helpful?
Thank laredo2015
College Station, Texas
Level Contributor
8 reviews
6 hotel reviews
4 of 5 stars Reviewed July 21, 2015

As usual, this hotel room was clean and nice. House keeping staff were very friendly, asking if everything was OK. Checking in took a bit longer than I expected, since I had reserved the room a few days and advance. We enjoyed the grounds and overall exterior which was well kept, overall my wife and I enjoyed our stay. Restaurant... More 

Review collected in partnership with Best Western

Helpful?
Thank Flores A
2 reviews
1 of 5 stars Reviewed December 3, 2014 via mobile

They don't respect the announced promotions on Internet or at the front desk, they lie and the included breakfast buffet is really terrible. I hated the front desk guy and the experience in general. Awful place, very old sheets and towels. Sad visit to Monterrey.

Helpful?
Thank EriDelaT
Oscar F, Director Comercial at BEST WESTERN PLUS Royal Courts, responded to this review

The reservation of the guest was made through an Online Travel Agency. The rate applied at the hotel was exactly the same as agreed between customer and Travel Agency. Therefore, it is inaccurate to say that the Hotel does not honored announced Internet promotions. This guest left at the Hotel, in a written check out satisfaction survey, relatively good comments... More 

Travelers are raving about these Monterrey hotels

jax beach, florida
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed October 11, 2009

we normally prefer non-chain hotels but this fit the bill when we were on the final leg of a 4 week trip to mexico and didn't want the hassle of negotiating city streets on our last night before crossing the border. motel is modern with attractive glass arch over reception parking area. otherwise, laid out like an american motel with... More 

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1 Thank fls35
Houston, Tx
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 8, 2005

I traveled to Monterrey for spring break and had a blast. My friend and I stayed in two hotels, one popular fancy hotel in the Centro and in a less expensive hotel. The Royal Courts was the best. The room and bathroom were nice and clean. The staff was so great!! They answered every question and were very helpful and... More 

Helpful?
3 Thank Ygamino
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