We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TRAVEL ALERT: SAFETY AND SECURITY More info

BEST WESTERN PLUS Hotel San Marcos

Alvaro Obregon Ave # 51 Downtown, Culiacan 80000, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Professional photos
BEST WESTERN PLUS Hotel San Marcos
View Map
Add Photo Write a Review

41 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    13
    10
    8
    5
    5
See reviews for
2
8
4
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (41)
  • Mar-May only
    (12)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (8)
All months
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 13, 2015

The room was incredibly comfortable, amazing comfy bed with tons of pillows. Large bathroom. Great food and restaurant. Loved it! Very quiet, soundproof rooms for real lol. Definitely the best luxury hotel around. I actually have no complaints at all about this place a truly recommend it.

Was this review helpful? Yes
JR_S0beranes, Guest Relations Manager at BEST WESTERN PLUS Hotel San Marcos, responded to this review

Dear Francisco B We want to thank you for choosing Best Western Plus San Marcos. We are pleased that you enjoyed your stay because customer satisfaction is our main goal and we hope you visit us again soon. Your opinion is very important because it helps us to give total customer satisfaction to our guests. Sincerely Jesus R Soberanes Best... More 

Sao Paulo
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 17, 2015 via mobile

one of the worst hotel i have ever been. Everything is a mass: first room they gave me was not ready and it was 6:30 pm. Second room with more than 30 y. o.. No TV remote control and air conditioner sounds like an airplane. Really bad experience. Never come back again.

Was this review helpful? Yes
jrsoberanes, Guest Relations Manager at BEST WESTERN PLUS Hotel San Marcos, responded to this review

We welcome your comments, we inform you that we are already taking appropriate actions to correct the problems you reported on your last visit. We’re sure we will serve you as you deserve on your next visit and hope you'll be staying with us. More 

Travelers are raving about these Culiacan hotels

Valencia
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed September 24, 2014

This hotel got great reviews but I found it very tacky, noisy, and very bland. The service was excellent, and the breakfast was good. We had a very bad experience with the climate control. It was either VERY cold or VERY hot when we turned the air conditioner off. Worst part is the hotel would not comp me for the... More 

Was this review helpful? Yes
jrsoberanes, Gerente at BEST WESTERN PLUS Hotel San Marcos, responded to this review

Thank you very much for your visit and giving us your review. We are currently working on the issues you addressed (climate control, noise insulation and clarity of charges). We hope you visit us soon again to serve you in a much better way. More 

San Jose, California
Level Contributor
112 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed March 21, 2014

Well we had a pleasant stay overall. The customer service was very good. The price is decent for the hotel as it is outdated and we stayed in a suite which was small and the pictures looked different. But overall the hotel was used only to sleep because we didn't visit there free buffet as we got up late lol.

Was this review helpful? Yes
JR_S0beranes, Gerente at BEST WESTERN PLUS Hotel San Marcos, responded to this review
Google Translation

Sr. Ricardo, Le agradecemos sus comentarios. Le informo que en febrero de este año entró una nueva administración y el... More 

Mexico City
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 3, 2013

San Marcos is a clean, no muss, no fuss hotel. For a small amount I got a clean and comfortable bed, a shower with good shower pressure and big towels. I did not eat at the restaurant or use any of the facilities.

Was this review helpful? Yes 1
Helsinki, Finland
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed February 24, 2013

Rooms are okay for the price, the lobby has a cool huge statue of a naked woman and a big painting with a man and women reaching for the heights. There was an issue with the restaurant however. We pre-paid dinners for friends, they charged them again and tried to insist that they never got any money, until finally gave... More 

Was this review helpful? Yes
sanmarcoscln, General Manager at BEST WESTERN PLUS Hotel San Marcos, responded to this review

Dear Guest, Thank you very much for the review. In Hotel San Marcos we care very much for your comfort and. Regarding your concern in our Restaurant there was a communication issue with our staff. We are working to excel our customer's expectations in every way. We hope to see you again soon in our city and in our Hotel. More 

Mexico City
Level Contributor
45 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed November 18, 2010

Fairly nice accommodations. Well located. When reserving ask for the Shuttle from the Airport.

Was this review helpful? Yes
San Diego
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 1, 2010

My USA baseball team stayed here for the 2007 World Baseball Tournament. We were put in the newer section of the hotel and everything was perfect for the group. We were treated with much respect and each detail was carefully looked at to make sure we were satisfied and happy. The front desk was very helpful to give us information... More 

Was this review helpful? Yes 1
Sarasota, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed March 23, 2006

I had booked a room for 6 nights via their website. Received a confirmation but no details. My plans changed and I had to arrive a day early so I booked a room via a different website. Entrance has a small driveway(3-4 cars max) and you need to use the free valet service. The valets and busboys were very attentive... More 

Was this review helpful? Yes 10
Questions? Get answers from hotel staff and past guests. Ask a question

29 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (10)
Viewed
Business center/function rooms (6)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Culiacan hotels
0.8 mi away
Hotel Monterreal
Hotel Monterreal
#1 of 27 in Culiacan
4.5 of 5 stars 20 reviews
0.7 mi away
Hotel Lucerna Culiacan
Hotel Lucerna Culiacan
#2 of 27 in Culiacan
4.5 of 5 stars 92 reviews
1.0 mi away
Hotel San Luis Lindavista
Hotel San Luis Lindavista
#15 of 27 in Culiacan
3.5 of 5 stars 40 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Fiesta Inn Culiacan
Fiesta Inn Culiacan
#3 of 27 in Culiacan
4.0 of 5 stars 65 reviews
2.5 mi away
Holiday Inn Express Culiacan
0.1 mi away
Hotel Executivo
Hotel Executivo
#6 of 27 in Culiacan
3.5 of 5 stars 46 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay