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Krystal Business Hotel Ciudad Juarez

Av Tecnologico 3750, Ciudad Juarez 32612, Mexico
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Krystal Business Hotel Ciudad Juarez
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46 Reviews from our TripAdvisor Community

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Traveler rating
    11
    10
    16
    7
    2
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15
5
2
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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    (46)
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    (10)
  • Jun-Aug only
    (17)
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    (9)
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San Diego, CA
Level Contributor
90 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The location is good for US consulate appointments, the big park across the street is a nice walk, a museum is also across the street. But... I booked via Expedia and the price looked great, but once was there wanted to leave, unfortunately they charge upfront when you check in. The pool is indoor and appeared dirty, the hot tub/jacuzzi... More 

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Portland, Oregon
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed June 15, 2015

We stayed here because all the other hotels were sold out. The price was good but everywhere I looked there were stains... On the carpet, on the sheets & on the towels. Staff was nice enough and put some food I had in the fridge for me, as there are no fridges in the rooms. The lamps in the room... More 

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Travelers are raving about these Ciudad Juarez hotels

Brownsville, Vermont
1 review
2 of 5 stars Reviewed June 5, 2015

This hotel looks very nice from the outside the lobby area too but once we got to our floor I was so disappointed. We stepped out of the elevator and we could see the carpet looked old and very dirty, but I was still optimistic about the room. When we enter our room I was so disappointed. Te carpet super... More 

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Alto, New Mexico
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed May 4, 2015

There was mold,dirt and black crud everywhere in the bathroom, a broken light feature did not work ,while another light had to be turned off by unscrewing the bulb .The shuttle advertized on request was not available when we needed it, no coffee in the room, nor was it available at 6:30 am at the restaurant when breakfast was supposed... More 

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1 review
2 of 5 stars Reviewed February 22, 2015

I wanted to get closer to where I was working so a person recommended this. I was perfectly happy at the Lucerna but it was too far away so I booked for 6 nights through Kystal Online Site. I travel a lot and have a sixth sense that told me this was not going to be a nice stay. Although... More 

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Chelem, Mexico
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 15, 2014

Arrived here after staying 11 hours! at the border trying to nationalize our car. What a welcome relieve as the sun had went down and we were getting very nervous, traveling with a 12 ft. trailer and 2 young kids. There are other nearby hotels, but this one was the easiest to pull into and park (right on the corner).... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 18, 2013 via mobile

The only good thing about this hotel is the service all so friendly always happy to attend you. The lobby looks great but the rest of the hotel Definitely needs to be renovated, pool is inside but small water was warm but needs so much work tiles are missing, the jacuzzi the water seemed to dirty and when they turn... More 

Was this review helpful? Yes 1
Marseilles, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 24, 2012

The hotel says there is transportation. That's not totally true. Yes, you can get to the airport and back but when we asked for transportation to the consulate we got the runaround. When we talked with the manager, then we got a little more help but we didn't feel we should have to do that. The hotel breakfast is great... More 

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Monterrey NL
Level Contributor
145 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed February 7, 2012

This hotel used to be Hilton Garden Inn Ciudad Juarez, I had stayed there a couple of times when it was Hilton, recently found that it changed to Krystal Bussiness. Overall the experience was disapointing, rooms need urgent renovation, found dirty drapes, old bed linnings, lamps in the room weren´t working, had to unpluged each lamp in order to turn... More 

Was this review helpful? Yes 1
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