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All 33 Ciudad Juarez hotels

Lucerna Ciudad Juarez Hotel

4.0 of 5 Hotel   |   Paseo Triunfo de la Republica #3976, Ciudad Juarez 32200, Mexico
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Lucerna Ciudad Juarez Hotel
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Ranked #8 of 33 Hotels in Ciudad Juarez
A recent review
5 of 5 stars Reviewed July 22, 2010
JasonBeaubien Mexico City
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37 reviews from our community

Traveler rating
    24
    6
    3
    1
    3
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5
8
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20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Spanish first
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    (37)
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    (10)
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    (11)
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There are newer reviews for Lucerna Ciudad Juarez Hotel
See the most recent reviews
Mexico City
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 22, 2010

I travel a lot and this hotel is just great. It's nothing amazing. The rooms are simply comfortable, the Wifi works. But the staff make it special. They're always welcoming. If you need something, they work it out without groveling for tips.

Was this review helpful? Yes 1
La Mirada, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2009

My husband had business at Consulate. their driver dropped and picked up my husband. Whatver we requested was no problem. Yeah the A/C didn't work one night but we opened the balcony sliding door and got a cool breeze from outside. Inform housekeeping of the situtation and it wastaking care of. The pool area was amazing. Our 6 year son... More

Was this review helpful? Yes 1
Sedona, Arizona
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed July 11, 2008

Very nice hotel. Lovely lobby. The room was above my expectations. I felt very safe in this hotel. The lobby bar was very nice and we had no problem ordering what we wanted between my poor spanish and the bar tender speaking no english. We only spent one night there as we had a flight out of Juarez at 5:30AM... More

Was this review helpful? Yes 1
southwest
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 14, 2008

My fiance had business with the consulate in Juarez this last week. The reason I chose hotel Lucerna was it's location and the fact that it had the most reasonable rates. I was not dissapointed. Upon arrival I found the hotel staff friendly and I was able to check in and drop my belongings in the room without delay. The... More

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florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2008

I stayed at this hotel in February 2008 to do business at the American Consulate. From the moment I arrived I was very impressed by the service and above all the friendliness of the staff. The view of the mountains is amazing and the pool area is very tranquil and well landscaped. The location is also a plus- right on... More

Was this review helpful? Yes 1
bangalore
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 2, 2008

I stayed in the hotel for 3 weeks. Positives: Free and high speed internet Glorious view of the pool and the mountains at the border Safe & central location Negatives: Poor room service in terms of cleanliness & timeliness Poor food quality Very few English speaking staff members No options for movie to order etc It is an OK place... More

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Detroit Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 25, 2008

I tried two other hotels in Juarez before making The Lucerna my home while there. The hotel is located close to shopping and many good restaurants within walking distance. It isn't within walking distance of downtown, but close enough to spend an afternoon / early evening downtown. The staff is professional, helpful, they listen, and truly concerned about the guest.... More

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Chicago, Illinois
1 review
4 of 5 stars Reviewed October 6, 2006

Hotel has great service but the food is another story. my american breakfast looks as if it was soaked in oil. Traditonal mexican food at the restaurant was at best a 6. Steak fajita I ordered was bland and under seasoned. The upside is that room is comfortable and service is beyond that of a 5-star hotel in the states.... More

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Los Angeles
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 2, 2006

The people that work at this hotel couldn't be nicer. I've stayed at the Holiday Inn Express across the street and there was no comparison. This hotel is SO much better and I payed virtually the same rate. The waiters, bellman, and front desk folks were extremely cordial and friendly. Naturally, I speak Spanish so I don't know if one... More

Was this review helpful? Yes 1
Washington DC
Top Contributor
62 reviews 62 reviews
53 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed July 27, 2006

An elevator was not working. Room was nice but neighbors were very noisy and walls were thin. Pool looked nice. Gym was basic, but functional. Juarez is a surprise, very Americanized yet a nice taste of Mexican culture. Appreciated the free, functioning wireless Internet.

Was this review helpful? Yes 1
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Additional Information about Lucerna Ciudad Juarez Hotel

Address: Paseo Triunfo de la Republica #3976, Ciudad Juarez 32200, Mexico
Location: Mexico > Northern Mexico > Chihuahua > Ciudad Juarez
Price Range (Based on Average Rates): $
Hotel Class:4 star — Lucerna Ciudad Juarez Hotel 4*
Number of rooms: 138
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Also Known As:
Lucerna Hotel Ciudad Juarez
Hotel Lucerna Ciudad Juarez

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