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City Express Junior Juarez Consulado

Av. Paseo de la Victoria #3781 Col. Partido Senecu, Ciudad Juarez 32543, Mexico
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City Express Junior Juarez Consulado
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Ranked #24 of 33 Hotels in Ciudad Juarez
A recent review
3 of 5 stars Reviewed February 10, 2015
EJCarmona
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26 reviews from our community

Traveler rating
    9
    3
    7
    1
    6
See reviews for
2
5
3
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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    (26)
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    (5)
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    (13)
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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 10, 2015

This hotel is great if you are staying for consulate appointment purposes. It's literally across the walkway from the consulate, medical and ACS buildings. There are a few restaraunts just across the parking lot and a mall as well. They offer breakfast every morning which includes some sort of eggs, refried beans, a side dish, cantaloupe, bread, pastries, banana, corn... More 

Was this review helpful? Yes 1
marlen c, Guest Relations Manager at City Express Junior Juarez Consulado, responded to this review

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the reception and breakfast as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action in... More 

Chihuahua, Mexico
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed December 6, 2014

We stayed here from Sunday, November 30th to Tuesday, December 2nd. The purpose of travel was to attend an interview at the U.S. Consulate and this hotel was absolutely PERFECT in location to the Consulate. Keep in mind the price you are paying for this hotel. It wasn't Four Seasons quality, but then again, you aren't paying a Four Seasons... More 

Was this review helpful? Yes
Marlen C, Guest Relations Manager at City Express Junior Juarez Consulado, responded to this review

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the wi fi,Thanks for letting us know your comments as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 11, 2014

The bathroom smells. The breakfast suck .. I was there for two weeks and all we ate for breakfast was cereal, bread, banana and coffee.. Two weeks!!!?? Affordable but bad.. The maids were really nice and most of the staff but some of the receptionists seem to be bothered if you asked a question..

Was this review helpful? Yes 3
Marlen C, Guest Relations Manager at City Express Junior Juarez Consulado, responded to this review

Dear Maria, We appreciate you taking the time to let us know your comments about the limited choice of breakfast be assured that your comments are taken into account We are working in these areas of opportunity waiting to having you soon. Best Regards More 

Dallas, Texas
1 review
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed April 5, 2014

Well I stayed for a week in this hotel by myself, I used an internet service to make a reservation way ahead of time to find a very affordable price also this way I was able to choose between a single or double bed room for the same price, I checked some reviews and descriptions about the hotel and that... More 

Was this review helpful? Yes 23
Marlen C, Guest Relations Manager at City Express Junior Juarez Consulado, responded to this review

Dear Guest, thank you very much for contacting us, we want to apologize for what happened to the difficulties experienced during your stay, and the bad service of Karen . rest assured that I talk to the staff involved for this to not be repeated again expect us the opportunity to have you again to see the improvements that are... More 

Rockwall, Texas
1 review
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 24, 2013

Overall, City Junior is GREAT. The prices are very reasonable, and while there are not a lot of 'extras', if you just need a clean, comfortable room, this is it! My daughter and I were 'stuck' there for a MONTH, so we got a pretty good feel for the place. Yes, the rooms are small, but hey... what do you... More 

Was this review helpful? Yes 10
ControlCalidad, Guest Relations Manager at City Express Junior Juarez Consulado, responded to this review

Dear Guest, We appreciate you taking the time to let us know your s comments regarding our Hotel City Junior Ciudad Juarez. It is satisfying to know that your stay was just what I wanted, thank you give us the opportunity to meet and hope to continue with their preference in any of our 74 hotels. Best Regards More 

El Paso, Texas
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 1, 2013

Hotel will go out of business or something!! All room heaters don't work!!! I spent a freezing night and staff didn't do a thing!!! Short staffed!!!! Blankets are as thin as sheets... Noisy doors and ventilation noise are too loud! Not worth the price, I'd rather stay at other one close by, there are plenty.

Was this review helpful? Yes 6
ControlCalidad, Guest Relations Manager at City Express Junior Juarez Consulado, responded to this review

Dear Guest: We just want to send a short note to say that we are aware of the drawback of our hotel. We commit ourselves to continue to improve our services to meet 100% with your needs. Thank you very much and hope to see you there at other times We remain at your entire disposal, we parted. Regards, More 

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 14, 2012

This place has a small lobby room and small bedroom. They only have 2 lobby computers and only one worked when i was there, but don't count on using it because it seems like someone is always on the computer. If your going for medical exam and to the consulate and not for comfort it's worth it because it's litterally... More 

Was this review helpful? Yes 4
ControlCalidad, Guest Relations Manager at City Express Junior Juarez Consulado, responded to this review

Estimate guest: It is our pleasure to offer our services is our main motivation and commitment that your stay is pleasant and productive. Together with you we are taking an important first step in our path. We appreciate the confidence you had in sharing their experience and this commits us to continue working hard towards achieving new triumphs and today... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 13, 2012

If you are going for consulate reasons then jts great because the clinic you have to go to for your physical is right across the street and ao is the consulate office for your appointment as well as the place for your fingerprints. Theu give tou breakfast each morning, cereal or bread not much but its worth it so u... More 

Was this review helpful? Yes 3
ControlCalidad, Guest Relations Manager at City Express Junior Juarez Consulado, responded to this review

Appreciated guest It is our pleasure to offer our services is our main motivation and commitment that your stay is pleasant and productive. Together with you we are taking an important first step in our path. We appreciate the confidence you had in sharing their experience and this commits us to continue working hard towards achieving new triumphs and today... More 

San Fernando Valley CA
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 25, 2012

I'm not going to lie the thought of going to ciudad juarez was overwhelming, but we decided to book this hotel and it was the best decision we had done its in walking distance of the American Consulate right across from it actually, also they have security hrs a day free parking if needed and also have two restaurants in... More 

Was this review helpful? Yes 4
ControlCalidad, Guest Relations Manager at City Express Junior Juarez Consulado, responded to this review

Dear Guest, It is our pleasure to host you at City Junior Ciudad Juárez. Thank you very much for taking the time to share your comments with us. Together with you we are taking an important first step in our path. Thanks for visiting More 

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