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Hotel Plaza Juarez

Av. Lincoln #722 Zona Pronaf, Ciudad Juarez 32315, Mexico (Formerly BEST WESTERN PLUS Plaza Juarez)
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83 Reviews from our TripAdvisor Community

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Traveler rating
    39
    26
    12
    3
    3
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18
10
7
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • Spanish first
  • Any
English first
  • All months
    (83)
  • Mar-May only
    (26)
  • Jun-Aug only
    (36)
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  • Dec-Feb only
    (6)
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Reno, Nevada
4 of 5 stars Reviewed 6 days ago NEW

We stayed for 5 nights at the HPJ. The first night we had a room that was not too clean and was far from the front entrance (I'm physically limited as far as walking is concerned.) My fiancé spoke to Aldo at the front desk and he moved us to a room that was closer. This room was clean, spacious,... More 

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Phoenix, Arizona
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is well maintained and clean. The rooms are large and clean.. The staff was very helpful and friendly and bent over backward to make our stay comfortable. The breakfast buffet was very good with lots of choices.

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Hermosillo
4 of 5 stars Reviewed 2 weeks ago

Has nice beutifuk gardens and rooms comfy beds good service the only thibg is the food, after breakfast theres only a limited amoubt of thibgs you can ask for after 1 week stay i have had enough of eating the same things. Besides that everythin is excellent!

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Chihuahua
1 review
3 of 5 stars Reviewed 3 weeks ago

The hotel service is very good. The remodelated rooms have tile, slippery when wet (not good for little kids). Seems like they missed funiture in rooms, I missed a service table and seats. My kids enjoyed the pool.

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Olympia, Washington
4 of 5 stars Reviewed 4 weeks ago

We moved to this hotel from la quinta in juarezm breakfast buffet is great. The only ridiculous thing is they do not allow you to prepare food in your room to eat at the tables outside they want you to buy there food and drinks. If you order food from them and eat inside they still charge you a service... More 

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Albuquerque, New Mexico
2 of 5 stars Reviewed 4 weeks ago

Hotel was amazing but them not having my reservation after a long drive and them saying we're sorry but there's no reservation I was so upset to me that's very irresponsible so me staying there again is a no no I need responsible hotels that when I arrive I expect my reservation to be there..

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Toluca, Mexico
1 review
4 of 5 stars Reviewed June 15, 2015

We stayed for 3 nights...went solely for immigration purposes...I had a great night sleep and it is under renovation but didn't bother us much... worked stopped around 7pm, they try their best to make your stay as pleasant as possible under the cirmunstances...which it was...At first a bit confused because at the time of booking it stated it was Best... More 

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Ecatepec
1 review
4 of 5 stars Reviewed May 28, 2015

The hotel is good but due to remodelations it is very noisy, you feel like the neighbours are in the same room because of the walls being so thin, and why when theres alot of staff at the reception only one of them is doing checkins and check outs while the rest just stand there doing nothing, i had to... More 

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Anthony
1 review
2 of 5 stars Reviewed May 26, 2015

First they put me on the wrong room. They change my room next to rooms under construction. Terrible noise during daytime. They were not able to change my room at that time. Bad experience!! I will think about getting rooms agains.

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elpaso
Level Contributor
190 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed May 21, 2015

I stayed her for business last month and found it to be a clean and safe hotel. The best part was evertything was within walking distance so it really saved me alot of money. Bars, stores, cash exchange, restaraunts all within walking distance.

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