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Hotel Plaza Juarez

Av. Lincoln #722 Zona Pronaf, Ciudad Juarez 32315, Mexico (Formerly BEST WESTERN PLUS Plaza Juarez)
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1 room 1 guest
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89 Reviews from our TripAdvisor Community

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Traveler rating
    41
    27
    15
    3
    3
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20
13
7
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (89)
  • Mar-May only
    (26)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (6)
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Las Cruces
1 review
3 of 5 stars Reviewed 3 weeks ago

We have been staying there for almost two years and this was the worst room we have ever stayed in ! I understand you are going thru a remodel but why not finish the rooms before the rest ?? carpet was dirty and old could see light coming in the door ( needs sealing ) the bed spread had holes... More 

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Pflugerville
1 review
5 of 5 stars Reviewed 3 weeks ago

Great staff nice rooms and the breakfast was on point will be staying again soon!! Couldn't ask for a better stay. Can't wait to come back for an even longer stay. Ok now I have to burn burn characters so I can submit this survey.

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Los Angeles
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff is very friendly, helpful and efficient. Rooms are very spacious and clean. I liked their buffet style breakfast, they have a gym available and a laundry room. Overall their service was excellent.

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Coyoacan
1 review
3 of 5 stars Reviewed 4 weeks ago

Good food, breakfast buffet and room service is ok. Room conditions are good although some details are begining to need remodel or repair. Towels not great and Gym condition is pretty poor. Beds are good.

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Reno, Nevada
1 review
4 of 5 stars Reviewed July 26, 2015

We stayed for 5 nights at the HPJ. The first night we had a room that was not too clean and was far from the front entrance (I'm physically limited as far as walking is concerned.) My fiancé spoke to Aldo at the front desk and he moved us to a room that was closer. This room was clean, spacious,... More 

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Phoenix, Arizona
1 review
4 of 5 stars Reviewed July 20, 2015

The hotel is well maintained and clean. The rooms are large and clean.. The staff was very helpful and friendly and bent over backward to make our stay comfortable. The breakfast buffet was very good with lots of choices.

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Hermosillo
1 review
4 of 5 stars Reviewed July 18, 2015

Has nice beutifuk gardens and rooms comfy beds good service the only thibg is the food, after breakfast theres only a limited amoubt of thibgs you can ask for after 1 week stay i have had enough of eating the same things. Besides that everythin is excellent!

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Chihuahua
1 review
3 of 5 stars Reviewed July 10, 2015

The hotel service is very good. The remodelated rooms have tile, slippery when wet (not good for little kids). Seems like they missed funiture in rooms, I missed a service table and seats. My kids enjoyed the pool.

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Olympia, Washington
1 review
4 of 5 stars Reviewed July 2, 2015

We moved to this hotel from la quinta in juarezm breakfast buffet is great. The only ridiculous thing is they do not allow you to prepare food in your room to eat at the tables outside they want you to buy there food and drinks. If you order food from them and eat inside they still charge you a service... More 

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Albuquerque, New Mexico
1 review
2 of 5 stars Reviewed June 30, 2015

Hotel was amazing but them not having my reservation after a long drive and them saying we're sorry but there's no reservation I was so upset to me that's very irresponsible so me staying there again is a no no I need responsible hotels that when I arrive I expect my reservation to be there..

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