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iStay Hotel Ciudad Juarez

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Paseo Triunfo de la Republica 3745 | Colonia Circuito Pronaf, Ciudad Juarez 32310, Mexico (Formerly Holiday Inn Express)
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1 room 1 adult
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iStay Hotel Ciudad Juarez
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47 Reviews from our TripAdvisor Community

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Greeley, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 21, 2015

My last review of this hotel left something to be desired. Out of necessity, we had to pick a hotel close to the border so we had ease of crossing the border and the other hotels were a lot more expensive. As you may or may not know, this hotel used to be Holiday Inn Express and during my 20+... More 

Helpful?
Thank mario9193
Ciudad Juarez, Mexico
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 17, 2015

Great customer service 24/7 , its really good looking place, nicely designed. Staff were great facilitated everything. Premier location, spacious rooms with balcony the pool is rather small but pretty. this hotel connects with Sanborn's store where there's a really good restaurant (especially breakfast) and this hotel is close the border onto El Paso, TX.

Helpful?
Thank Cheo C
Ciudad Juarez, Mexico
Level Contributor
5 reviews
5 of 5 stars Reviewed June 30, 2015

I stayed at this hotel for a full weekend for an event. As soon as you enter through the main door, you are met with the reception leading to a cute patio-like area with glass ceiling with several tables to have lunch. Walking further you get to the Pool. It is fairly small but it is really romantic at night.... More 

Helpful?
Thank Karla C
adrian G, Gerente at iStay Hotel Ciudad Juarez, responded to this review
Google Translation

Muchas gracias por darnos su valioso tiempo para dejar su opinión con respecto a su estancia en el hotel Istay... More 

Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 22, 2015 via mobile

Had just one night at the istay, the hotel seemed fine, small pool area very close to our room, very noisy, AC was loud but worked fine in the room no AC that I felt in rest of hotel, the area outside the hotel was not great very very rough lots of dodgy looking people staring at the two Irish... More 

Helpful?
1 Thank reddymurt
2 reviews
3 of 5 stars Reviewed March 13, 2015 via mobile

This hotel has the potential to be the finest hotel in Juarez. They need someone to restructure their policies and do some minor upgrades. As a former district manager for a U.S. hotel chain, I wanted to implement changes. But realizing I am a guest I bit my tongue.. So to speak. The one major flaw in need of immediate... More 

Helpful?
Thank VB208
El Paso, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 4, 2015

This beautiful hotel used to be a Holiday Inn. The appeal behind this hotel is the clean, spacious rooms and inexpensive price. It is located on the main strip of Triunfo de la Republica in a sector of town called Pronaf in close proximity to the Cordova International Bridge otherwise known as the free bridge. This hotel connects to a... More 

Helpful?
Thank jesus g
adrian G, Gerente at iStay Hotel Ciudad Juarez, responded to this review
Google Translation

Muchas gracias por darnos su valioso tiempo para dejar su opinión con respecto a su estancia en el hotel Istay... More 

Springfield, Missouri
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 16, 2013

The front desk staff and breakfast staff were very nice and pleasant. But if you stay in the hotel, be very careful about the housekeeper. The person that cleaned our room went through our belongings in the drawers and our bags. A few small things went missing (socks, cosmetic items, and tank tops). Also, on the last day, she folded... More 

Helpful?
6 Thank quitosls
Greeley, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 25, 2013

This place used to be called Holiday Inn Express. We have stayed there numerous times and today was the only time that we've actually had a complaint. The price was a very reasonable 50 dollars a night. I rented 2 rooms (one for us and the other for my parents) and we arrived at 6 pm. In order for the... More 

Helpful?
3 Thank mario9193
JuanJoseValdez, Director Comercial at iStay Hotel Ciudad Juarez, responded to this review
Google Translation

De antemano agradecemos el tiempo que se tomó para hacernos saber los comentarios de nuestro servicio, para nosotros es muy... More 

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