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Holiday Inn Express Hotel & Suites Cd. Juarez-Las Misiones

2.5 of 5
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Paseo de la Victoria 4202 | Col. Partido Iglesias, Ciudad Juarez 32528, Mexico
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Holiday Inn Express Hotel & Suites Cd. Juarez-Las Misiones
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Ranked #16 of 33 Hotels in Ciudad Juarez
A recent review
4 of 5 stars reviewed 4 weeks ago
TexasPOTUS Texas
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38 reviews from our community

Traveler rating
    11
    15
    9
    3
    0
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7
3
2
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Texas
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I just returned from Juarez, where we stayed at the hotel. The hotel is very clean, comfortable, and safe (as long as we stayed there - about a week). The consulate is within walking distance and so are the clinics that must be visited. Next to the hotel you'll find a brand new hospital and good restaurants... More 

Was this review helpful? Yes 2
north east mexico
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed April 1, 2015

So the location is unbeatable, it is in the new part of town near the US consulate, right in front of Las Misiones Mall, you have plenty options for dining there, there is a Barrigas restaurant on a side of the hotel, and many other options within 5 minutes walking distance. About the hotel, well, the staff is not courteous... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Cd. Juarez-Las Misiones, responded to this review

Dear pokopelo, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding customer service and the shower. We will address these concerns. I assure you that the feedback of our... More 

San Juan, Puerto Rico
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed February 20, 2015

Excellent location right across from a nice mall with great restaurants near by. Hotel room is clean and comfortable. The breakfast buffet is great as well. It is great hotel for the price. It has free internet, parking and good cable choices.

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San Francisco, California
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 17, 2015

I stayed at this location on business as part of a trip to Juarez. The property is centrally located near the US Consulate, businesses, and a large, upper-scale mall. The property is clean and well kept as was my room. Staff are friendly and have decent English skills. The property has a fitness center (not well equipped) and a small... More 

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Falls Church, Virginia
Top Contributor
123 reviews 123 reviews
15 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed October 25, 2014

I stayed at this hotel for 11 days while on a business trip. This hotel is located in a busy commercial area near the US Consulate and across a busy highway from a mall and Starbucks. It is within a 10 minute walk of a very good restaurant -- La Diana. The area is very safe. The rooms are quite... More 

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Erika A, Manager at Holiday Inn Express Hotel & Suites Cd. Juarez-Las Misiones, responded to this review
Google Translation

Estimado Huésped, Le agradecemos su tiempo para completar la reseña. Nos complace que nuestro servicio del personal haya cumplido sus... More 

Mexico City, Mexico
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 13, 2014

I visited the HIE&S last week, on a business trip. Hotel is properly located and in a decent neighborhood. I don't know how old the building is, but it seems renovated, so that's one point on their favor. Hotel offers gated parking, which only opens with guest key. Since we were traveling as a group, that was extra safety for... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

I've stayed in this hotel ever since I was arranging paperwork immigration for the family. This was July 2010. That day my credit card got charged twice. Good thing I saved my receipt. Everything got cleared out. But overall, I keep returning to this hotel on every trip. It's safe, secure, clean and affordable. And I'm about to book another... More 

Was this review helpful? Yes 2
Staten Island
Senior Reviewer
6 reviews 6 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 25, 2014

To be fair, I traveled in August 2010. I chose to stay in a hotel near the American embassy (less than 5 minutes walking on the same block), and this was the perfect hotel to stay in. The staff was friendly, and I felt very safe. When it was time to depart to the United States, the hotel made sure... More 

Was this review helpful? Yes 3
Chicago, Illinois
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 15, 2014

i was a guest at this hotel from March 19 to march 26.My husband and I were there for immigration purposes. the hotel in itself was very nice and the area was very safe too. when we checked out on march 24 at 4 am the overnight person took my credit card and checked us out. The credit card i... More 

Was this review helpful? Yes 6
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Cd. Juarez-Las Misiones, responded to this review

Dear Marisela S, Thank you for writing a review about your recent stay with us. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our regret that we failed to deliver an exemplary performance in this context. Please accept our sincere apologies for falling short of your expectations. Your comments has been forwarded to... More 

El Paso, Texas
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2013

I stayed at the Holiday Inn Express - Las Misiones on a Friday and Saturday night and was very pleased with everything. The location of the hotel is great and easy to access. Check in was prompt, professional, and courteous. The room was very clean and comfortable. The air conditioining was very efficient and kept the room at a very... More 

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