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Quality Inn Ciudad Juarez

Av Paseo de la Victoria 3508 | Fracc. Partido Iglesias, Ciudad Juarez 32528, Mexico
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Quality Inn Ciudad Juarez
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Quality Inn Ciudad Juarez
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53 Reviews from our TripAdvisor Community

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Traveler rating
    21
    17
    9
    5
    1
See reviews for
8
8
5
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (53)
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    (16)
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Fort Worth, Texas
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW

The hotel is one of the nicer options in Juarez (there aren't many options in general). That is not to say that the hotel is nice though; it is a run-of-the-mill motel really. It has no amenities, except a free "breakfast" that consists of milk, yogurt and some stale cereal. The vending machine only sells Coca-Cola and the elevators are... More 

Was this review helpful? Yes
Broken Arrow, Oklahoma, United States
Level Contributor
71 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Visisted while taking care of immigration proceedings. The customer service is very good. Beds are very comfortable and believe me, that is very important! Plus, the location of the hotel is very close to the fingerprint and consulate appointments. Medicos de visas picks you up for free from the airport and they pick you up for medical appointments as well.... More 

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Santa Fe, New Mexico
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed March 10, 2015

So the place was okay except for two things, one of which was rather bad. At 9 A.M. the cleaning staff knocked, waking us up and tried to enter the room and so I yelled it was occupied. Over the next hour and a half they knocked and/or opened the door four more times. The damned check out time is... More 

Was this review helpful? Yes 4
Fernando S, Owner at Quality Inn Ciudad Juarez, responded to this review

Dear Vividnature First of all I would like to offer a sincere apology in relation to 1.- Cleaning Staff: The first verification of room is usually around 9 am to see if the guest is still in the room to proceed with cleaning, however, all hotels have an ad at the door knob that mentions do not disturb which we... More 

High Point, North Carolina
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 9, 2015

Husband and father-in-law had an Interview with the American Council and after reading several good reviews I decided to arrange for them to stay here. They stayed for almost a week. My husband stated the hotel is close to the clinics and American Council. The area Is and feels pretty much safe. The rooms are a bit small but comfortable,... More 

Was this review helpful? Yes 3
Fernando S, General Manager at Quality Inn Ciudad Juarez, responded to this review

Dear Tita39 Thank you for taking the time to answer the survey about your recent stay at our hotel. Feedback from our guests is very important to us and we will share it with our entire team. Comments will serve as stimulus for our staff to continue our efforts in maintaining the quality of our services and I would like... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

It's a very comfortable hotel near the American consulate!!! Great helpful staff!!! Any questions that i had was answer!!! Overall it was a great experience!! The only complaint that i have is that the gym is not on the hotel you have to walk and cross a bridge that doesn't look very safe to get there!!!

Was this review helpful? Yes 2
Fernando S, Manager at Quality Inn Ciudad Juarez, responded to this review

Dear Frodak We thank and highly appreciate your comments. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We assure you that we're putting our best effort to improve our service and we are planning the construction of a gym within the hotel People... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 27, 2014

Thank you. service was excellent love the breakfast my room was clean everyday thanks to Patty . Martin the driver was really nice. I felt safe .Everyone was very polite and helpful thanks again and God bless u all.👍

Was this review helpful? Yes 3
Fernando S, General Manager at Quality Inn Ciudad Juarez, responded to this review

Dear Jaakherre Thank you for taking the time to answer the survey about your recent stay at our hotel. We thank and highly appreciate your comments and will share it with our entire team. Answers will serve as stimulus for our staff to continue our efforts in maintaining the quality of our services and continue to offer an exceptional experience... More 

Santa Barbara, California
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 24, 2014

We had to visit Juarez to go to the consulate and chose the Quality Inn. It was about a minute walk to the embassy and a few minutes walk to shopping and restaurants. The hotel staff was friendly and the rooms were clean. The breakfast offered in the mornings was not too good, but there is a Denny's down the... More 

Was this review helpful? Yes 5
Fernando S, Manager at Quality Inn Ciudad Juarez, responded to this review

Dear Rodman805 Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. First of all I would like to offer a sincere apology for not complying with your expectations in relation to the Continental breakfast, which consists of 3 different season fruit, 5 types of cereals, yogurth, white and wheat bread, butter,... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 18, 2014

The hotel is in walking distance of the consul, 5 minutes tops, 10 minutes to clinics. I felt very safe although I didn't go out at all and just to do consul business. There's a pharmacy next door. The service is very good, everyone is polite and really want to help you, when I arrived they warned me about the... More 

Was this review helpful? Yes 3
Fernando S, Manager at Quality Inn Ciudad Juarez, responded to this review

Dear Daniel V Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. A sincere apology for the inconvenience on the a/c, we assure you that we're putting our best effort to improve our service and avoid these issues. Your feedback is very important to us and we can assure you that... More 

1 review
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 2, 2014

We came here to take care of some business at the US Consulate. The hotel looks nice inside and out. I chose this hotel because it was so close to the consulate. There is a smaller hotel next to this one and cheaper but looked kind of shady, unsafe. The Quality Inn is fenced in, has security, "Sitio" taxis are... More 

Was this review helpful? Yes 7
Fernando S, Front Office Manager at Quality Inn Ciudad Juarez, responded to this review
Google Translation

Hola buenas tardes. Primero que nada para agradecer por sus comentarios sobre nuestro Hotel y ofrecerle una disculpa por el... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2014

Well we stayed there for Visa application and it was a good place to stay for this purpose. Good value compare to other hotels near by. The breakfast they offer there its simple but good and 6pm-7pm there are free beers and peanuts hehe. The personal its very polite. All its walking distance; Dennys, Wendys, US Consulate, Las Misiones Plaza... More 

Was this review helpful? Yes 1
Fernando S, General Manager at Quality Inn Ciudad Juarez, responded to this review
Google Translation

Gracias por elegir nuestro hotel y gracias por sus comentarios, todo esto nos ayuda a mejorar en el servicio. Nuestro... More 

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