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All 39 Tijuana hotels

Palacio Azteca Hotel

3.5 of 5 Hotel   |   Blvd Cuahutemoc Sur 213 | Col. Davila, Tijuana 22400, Mexico
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87%
Ranked #7 of 39 Hotels in Tijuana
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
penavic San Diego, California
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78 reviews from our community

Traveler rating
    25
    42
    7
    1
    3
See reviews for
20
13
9
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • Spanish first
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English first
San Diego, California
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Great hotel to stay at. Pool is great, and the buffet at the hotel restaurant is excellent. Parking is a little hectic, but as long as there's valet you're okay. Staff are very helpful and friendly. we've stayed here at different times during the years

Was this review helpful? Yes 2
PalacioAzteca, Gerente at Palacio Azteca Hotel, responded to this review

Dear guest, we appreciate your comments and your willingness manager@hotelpalacioazteca.com mail if you want to let us know your suggestions for improving our rooms. We hope to have the opportunity to welcome you back. Best regards. More

Los Angeles, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Easy check in, nice and good smell room, clean sheets, but the maid knot the door by 8 a.m. screaming that she will clean the room.. Location on main street make it noisy early morning (6-8 a.m.) can hear voices from next room..

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PalacioAzteca, Gerente at Palacio Azteca Hotel, responded to this review

Dear Guest, thank you very much for letting us know your opinion. We hope to serve you soon again and continue your previous instructions regarding the desired time cleaning your room. Your comfort is our main goal. Thank you! More

Chula Vista, California
1 review
4 of 5 stars Reviewed 2 weeks ago

Pros: It was well-located, not within easy walking distance of any significant attractions, but a short taxi ride, 5-10 minutes, to pretty much everything. There were always taxis available on hotel property. Staff was friendly. When we got to our room, it had not been cleaned. I brought this to the attention of a maid and presto! Three maids were... More

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PalacioAzteca, Gerente at Palacio Azteca Hotel, responded to this review

Dear Guest, thank you for the time you took to give us feedback. Our commitment is to deliver room at 15:00 and regret much if not met you. Please contact us at the email manager@hotelpalacioazteca.com gladly assist you. We hope to serve you again soon. Thank you. More

Henderson, Nevada
Top Contributor
73 reviews 73 reviews
33 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is nice. It was busy, which is good. The area in which is located is not the nicest in town, but all the main attractions of the city are close by. The room is ok, nothing special, but the customer service is excellent, which I think is why this hotel is a 4*. Not sure if I would... More

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PalacioAzteca, Gerente at Palacio Azteca Hotel, responded to this review

Dear Guest, We appreciate the opportunity to serve you and your comments. We will continue working to improve day by day. We hope to have the opportunity to serve again. More

Hawthorne, California
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed on Friday night 8/15/14 as I had a Mexican Tax class on Saturday morning. Arrived at 10pm and a little hungry. The bell captain said it was safe to walk a block to the taco stands but we ate at the restaurant. Food was great. The room and bathroom was clean. Great Wi Fi. Pool is a decent size... More

Was this review helpful? Yes 1
PalacioAzteca, Gerente at Palacio Azteca Hotel, responded to this review

We appreciate your comments. It is a pleasure to serve you and we hope to have the opportunity to do it again soon. The Saturday morning of your stay, there was a small issue with the water pump which was resolved over the course of fifteen minutes. It seems those were the fifteen minutes during which your shower took place.... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I live in Tijuana, we just wanted an out of town three day vacation so we headed to a ranch in Tecate BC (20 min from Tj), unfortunatley after one day staying all cabins were occupied next day so we sadly went back toTijuana, but our adventure spirit wast broken so after 5 search on the web we found out... More

Was this review helpful? Yes 1
PalacioAzteca, Gerente at Palacio Azteca Hotel, responded to this review

Dear guest, we appreciate your comments, it is a pleasure to serve you and hope to have the opportunity to do it again soon. More

Honolulu, Hawaii
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 4, 2014 via mobile

The hotel is in the middle of many businesses and just about two blocks away from the police station so you can imagine that it is a relatively safe area. The immediate vicinity itself is not the prettiest but I did not find that to be a turn off specially that several good restaurants are just a few minutes of... More

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PalacioAzteca, Gerente at Palacio Azteca Hotel, responded to this review

Dear Guest, We appreciate your comments and your preference, we hope to welcome you back at Tijuana. Greetings! More

Chicago, Illinois
Contributor
18 reviews 18 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 30, 2014

Very nice hotel, if you are not familiar with the area, it can seem that you are pretty far from everything, considering the twist and turns the cabbies make taking you here. But over, I felt like it was in pretty close proximity to everywhere I wanted to go. I really enjoyed this hotel, very modern rooms, and love how... More

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PalacioAzteca, Gerente at Palacio Azteca Hotel, responded to this review

Dear Guest, thank you very much for your feedback, much like to assist us again on your next visit to Tijuana. It is a pleasure to serve you! More

Cathedral City
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed July 22, 2014

My husband and I went to TJ for a dentist appointment, the hotel offers safe blue taxis to take you to any where. The price is reasonable and they ara able to pick you up upon request. The taco shops and restaurants are around the corner and two block away from the hotel. There is no coffee maker, but there... More

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PalacioAzteca, Gerente at Palacio Azteca Hotel, responded to this review

Thank you very much for your feedback, we hope to have the opportunity to serve you again soon. Sincerely, Hotel Palace Azteca Where Mexican hospitaliad begins More

Santa Cruz, California
2 reviews
4 of 5 stars Reviewed June 15, 2014

My daughter and I have stayed at the Palacio Azteca many times and have always been very satisfied. On our last visit we were in a lovely seventh floor room. It was well appointed, including a room safe, spacious and clean. The large windows could be opened and there was expansive view of the city . The two queen sized... More

Was this review helpful? Yes
PalacioAzteca, Gerente at Palacio Azteca Hotel, responded to this review

Dear guest, We apprecite your comments and we promise to continue to work on improving every day. We hope to have the pleasure to welcome you soon again. More

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Additional Information about Palacio Azteca Hotel

Address: Blvd Cuahutemoc Sur 213 | Col. Davila, Tijuana 22400, Mexico
Location: Mexico > Baja California > Baja California Norte > Tijuana
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Palacio Azteca Hotel 3.5*
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