I booked my room through price line paid for it in full once I checked into hotel the receptionist insisted Priceline does not collect payment and that I would have to pay them I did and of course when I got home I called my credit card company and confirmed I paid twice I'm really upset and feel taken advantage... More

I had to go for one day to Tijuana, Since I was the only one I booked the European non smoking room. I think the room was good and it was good to see the reception know english so that was very helpful. There is a taxi man in the hotel who knows English and I took him to go... More

Well, for $50 bucks incl tax & having a clean room it's not bad... but as others have noted, the front desk is worthless, i'll explain but 1st be aware to not book any room with the option of a buffet breakfast for an extra $40 bucks.. not worth it! the average breakfast price per-person in the hotel restaurant is... More

I stayed 3 nights and enjoyed every single day I was there. Great customer service, good food, parking lot is well secured and in a safe area not far from american restaurants like Mc Donalds, Burger King, Subway..etc. Also very close to Plaza Rio where there are more restaurants and the movie theatre. I highly recommend it!!! Will stay there... More

very nice hotel with marble tile bath rooms .nice sized hotel rooms and what i really like in room safes. the hoterl is also located in a good part of town only about 1 mile from the zona rio and about 2 miles to el centro and the race track and casino.they have a very nice breakfast buffett a good... More

nice hotel. but overpriced breakfast. good rooms. tijuana is a wonderful place :P excellent service More

We were in Tijuana for an event and the Palacio Azteca was centrally located for our needs. We were very happy with our stay. The room was very clean and comfortable. Beds were a little hard, but not terrible. Lobby was comfortable and we spent time sitting there and people-watching. There were all types of parties, conventions and events happening.... More

Hotel rooms are clean front desk personnel is always pleasant and helpful. We had the Sunday Brunch there TOTALLY NOT WORTH IT Service for us was poor we had to ask for everything the waiters didn't come around to refill our coffee we had to get up and call them over and I even got up once and just served... More

We booked a room here Friday evening on the hotel website for Saturday night. We checked in around 12pm and everything went smoothly. They charged for the room at check-in which I found odd but they said its their policy, not that I minded. We got up to the room and found it to be very clean and spacious! The... More