I stayed here while a family member had eye surgery. I went grocery shopping in the afternoon so I would not have to leave at night after my family member was done with her surgery. As I walked up to my room with the groceries a man walking with housekeeping stopped us. He asked if we wanted a fridge brought... More

When I reached the room with my key/card, it hadn't been activated, so I had to go all the way back downstairs --toting my suitcase-- to get it to work. Not a great start. The room, bedding, and bath were sparkling clean and the place is bright, modern and pleasant, with some nice views. It had an ironing board and... More

I've stayed at this place 4 times, and booked it twice thru tripadvisor's advertising clients (priceline and travelocity)... rooms are clean, air conditioning in rooms, free wifi, cable tv, private safe, and a very helpful and friendly staff.. i always book this place if i can get a good deal thru tripadvisor's advertisers... i like the location, i feel safe,... More

Bad service,bad service,bad service ,,,food was cold ,lady strated to serve us then did not care left us alone , no salsas until we asked ,the guy was a tiny bit better,but please avoid this place you almost have to scream for service ,it was only 3 tables with people..the cashier deserves another review ,I havenot seen evil in a... More

My friends and I stayed a night at Palacio Azteca on a Saturday night, and I must thank their great service for making our stay comfortable. It was our first night ever in Mexico, and without their service, our stay in Tijuana would have not been as enjoyable. The hotel is in a central location in Tijuana, and it has... More

Very easy check-in. Staff is friendly and very helpful. Rooms were very clean and made up in a timely fashion. The price was very fair and competitive. Free shuttle service around town, to the border or airport. Room service with good prices. Full service restaurant and bar on premises. This was my second stay at this hotel and I will... More

We had the most enjoyable New Years celebration at this hotel. Since we normally stay home over the New Years and celebrate at home, this year we decided to go out and enjoy the passing of the old year into the new. We didn't want to be driving afterwards nor have friends and family do it either. So for $125... More

I stayed here overnight while my wife had cosmetic surgery. Better than expected. Comparable to a Holiday Inn. What was good: Free valet parking Pharmacy and convenience store across the street Close to major business district with museums and medical centers Nice lobby Internal corridors Safe environment, good door locks Great satellite TV Good hot shower with good pressure Could... More

I was here to spend a quick night in Tijuana before I went to a family's house the next day, the lobby was nicely put together and beautiful. I thought it would be a nice stay. But then I was escorted went to my floor which was HORRIBLE. First of all, when we got up to our room floor, the... More