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Palacio Azteca Hotel

3.5 of 5
Hotel website
Blvd. Cuahutemoc Sur 213 | Col. Davila, Tijuana 22400, Mexico
Special Price
25% off room rate
Palacio Azteca Hotel
Best prices for: 1 room 1 guest
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Ranked #11 of 44 Hotels in Tijuana
A recent review
5 of 5 stars reviewed today
Sergio C
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106 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (106)
  • Mar-May only
    (25)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (23)
All months
1 review
5 of 5 stars Reviewed today NEW

Great attitude of the people who serve us and in the restaurant the waitress Daniel excellent service. The pool was great and the room clean and organized. My wife and my daughter were satisfy definitely going back and reserve one more time

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1 review
2 of 5 stars Reviewed 1 week ago

The hotel sits between two main/busy roads. They stick naive customers on the back half. Traffic is directly next to/under ALL rooms on the back half of the hotel - does not matter what floor. It is a main road with several stops lights so you get used to the timing every 2 or 3 min of the lights turning... More 

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PalacioAzteca, Gerente at Palacio Azteca Hotel, responded to this review

Dear Guest, we are very sorry that your experience in Tijuana and in our hotel was not of your satisfaction. We also regret that the double glass the windows have in the rooms was not enough for you to avoid external noise. About the ATM issue, actually it was working and its surprises me you could not get money with... More 

Patchogue, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here two nights. The staff were so courteous and friendly, parking was free and security patrolling regularly. We were greeted with smiles every day and the front desk were always so helpful and some could speak English wonderfully. Restaurant is a must-go-to. The food is delicious and authentic and the prices are more than reasonable. For two of... More 

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PalacioAzteca, Gerente at Palacio Azteca Hotel, responded to this review

Dear Guest, we appreciate your coments and hope to soon have the chance to meet him. Sincerely, Alex Montes, Manager Hotel Palacio Azteca More 

San Francisco, CA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I was in Tijuana to see a concert in the Plaza Monumental and needed a hotel. I looked through the reviews of this hotel as many of us do... and said OK.... sounds good enough to me. When I crossed the border and took a taxi, the driver knew exactly where the hotel was and it's name. When I arrived... More 

Was this review helpful? Yes 1
PalacioAzteca, Gerente at Palacio Azteca Hotel, responded to this review

Dear Guest, we appreciate your comments and we invite you to return to Tijuana, you will be glad to serve you again soon. Sincerely Alex Montes More 

Los Angeles, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 25, 2015

I have stayed here twice in the past two months. The rooms are spacious, well appointed and clean. The food is very good and the bar is friendly. I would definitely stay here again and recommend it to others.

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PalacioAzteca, Gerente at Palacio Azteca Hotel, responded to this review

Dear Guest, we are happy to stay with us when visiting Tijuana, we welcome your comments and we are committed to continue improving day by day. We hope to welcome you soon. Sincerely, Alex Montes, Hotel Palacio Azteca. More 

Huntington, West Virginia
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 10, 2015

The Palacio Azteca Hotel is one of the better places to stay in Tijuana. The rooms are clean and well equipped with free Wifi, flatscreen TV with dish, comfortable beds, closets, and toiletries. There is free valet parking, a fully stocked bar and restaurant off of the lobby, a swimming pool, and elevator service to seven floors of rooms. Across... More 

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PalacioAzteca, Gerente at Palacio Azteca Hotel, responded to this review

Dear Guest, thank you very much for your comments. We climb to our website a video to help get to the Palacio Azteca Hotel from the border of San Ysidro CA. We are pleased to know that you enjoyed the food and the atmosphere offer was to his liking, every Sunday we have live music so the hope back soon.... More 

San Diego, California
Level Contributor
11 reviews
3 of 5 stars Reviewed May 10, 2015

close to clubs and restaurants and good party places but mostly boring. nothing happening at night exept down the street at the clubs. nobody wants to party or do anything but sleep so i guess its alright for that.

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PalacioAzteca, Gerente at Palacio Azteca Hotel, responded to this review

Dear guest, we appreciate your feedback. On your next visit to Tijuana offer excellent guidance on options for fun, please go to front desk and we will gladly assist. We hope to see you again soon at Palacio Azteca Hotel. Sincerely, Alex Montes. More 

Level Contributor
12 reviews
1 of 5 stars Reviewed May 1, 2015

For sure ive stayed in real 5 star hotels in mexico, but this one isnt it. The rooms are really small and noisy, because of the big streets arround it. I coudnt sleep there well. Besides. The showers didnt work well. The restaurant is very expensive and also not good. Dont spend 14 dollars for the breakfast. The first and... More 

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PalacioAzteca, Gerente at Palacio Azteca Hotel, responded to this review

Dear Guest, Thank you for your time and feedback. We deeply regret that our rooms (with double glazed windows facing the street), were not to your satisfaction. Also, that the price (160 pesos; less than $12 with tax) of our 36-item buffet, plus cook-to-order egg/quesadilla bar, fresh juice bar, and desserts, seemed excessive. Our greatest regret is your decision not... More 

Bend, Oregon
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 24, 2015

First rate Hotel - friendly staff- very nicely appointed rooms & facilities. Right up there with Marriott ! Right downtown near action. ONLY issue was traffic noise but we were on a busy street too. Lots of business travelers & a few families. Most all staff spoke English but I was able to practice my Spanish & did just fine!

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PalacioAzteca, Gerente at Palacio Azteca Hotel, responded to this review

Dear guest, welcome your comments and hope to soon have the chance to welcoming you in Tijuana. Thank you very much! Hotel Palacio Azteca Where Mexican hospitality begins! More 

Los Angeles
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed April 6, 2015

This was the the first time I stayed at this hotel. Check-in was pretty smooth and only took 3 minutes. I requested a room on the the 6th floor, and that request was honored even though it was a busy Easter weekend with lots of guests. I found the room to be pretty clean, and had the regular amenities -... More 

Was this review helpful? Yes 1
PalacioAzteca, Gerente at Palacio Azteca Hotel, responded to this review

Dear Guest, we appreciate your comments and we will consider your suggestions. We hope to see you soon stayed at Hotel Palacio Azteca. Any additional comments you may have will be happy to receive it in the mail: manager@hotelpalacioazteca.com Thank you very much! More 

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