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Fiesta Inn Tijuana Otay

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CC Otay II | Rampa Aeropuerto 16000 Fracc. La Pechuga, Tijuana 22000, Mexico
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Best prices for: 1 room 1 guest
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Fiesta Inn Tijuana Otay
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Fiesta Inn Tijuana Otay
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46 reviews from our community

Traveler rating
    20
    19
    6
    1
    0
See reviews for
15
7
7
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Korean first
  • Spanish first
  • Any
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  • All months
    (46)
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    (16)
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    (9)
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Palm Springs, CA
Top Contributor
110 reviews 110 reviews
30 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed March 28, 2015

This is a nice hotel close to the TIJ Airport. It does not have a shuttle service and the taxi rates are set from the border and to the airport. It's less than 10 minutes to/from both. It's a full service hotel with bellmen, restaurant, exchange service, and pool. The rooms are large, nicely furnished and there's free WiFi. The... More 

Was this review helpful? Yes
FiestaInnTijuanaOtay, General Manager at Fiesta Inn Tijuana Otay, responded to this review

Dear Guest Thank you very much for your review. Your comments are very important for us. It made us very happy to serve you. Hope to see you again very soon. Cordially General Manager More 

San Diego, California
Contributor
12 reviews 12 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 19, 2015

Nice hotel, rooms are clean, bed was comfortable, front desk service was good, wifi worked. The restaurant needs improvement, the food and service is not all that good. I order tuna tostadas and could not eat them, the seafood soup was terrible. The only good thing in the restaurant is the breakfast buffet. The best thing about the hotel were... More 

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FiestaInnTijuanaOtay, Gerente at Fiesta Inn Tijuana Otay, responded to this review

Dear Guest Thanks for sharing with us your experience. We are happy to be your host. We will put more effort into our restaurant. We hope to see you soon again. Cordially General Manager More 

Mexico City, Mexico
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 27, 2014

This hotel has in the website description that is close to the hotel and that they have shuttle service... The hotel is at the back of the TJ airport and they no longer have a shuttle service. So it becomes a hassle to stay in this hotel if what you want is to be close/convince to the airport...

Was this review helpful? Yes 1
FiestaInnTijuanaOtay, Manager at Fiesta Inn Tijuana Otay, responded to this review

Dear Guest. Transportation to the airport is exclusive for authorized taxi cabs. The actual federal regulations do not allow us to make it on our own. We are sorry for the inconvenience this could have caused. We will correct the information on our website as soon as we can. Sincerely Raul Rodriguez General Manager More 

New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 1, 2014

The only reason why I didn't give them 5 stars it's the bad quality of their food (except for their breakfast buffet ) I tried their tortilla soup and chicken flautas and they were absolutely disgusting.In the other hand, their breakfast buffet it was DELICIOUS! Only minutes away from the airport,very relaxing pool area,no parking fees yay!!! and OUTSTANDING customer... More 

Was this review helpful? Yes 2
FiestaInnTijuanaOtay, Manager at Fiesta Inn Tijuana Otay, responded to this review

Dear guest Thank you very much for your comments. We were very happy to have you in our hotel. We promise improvements in our food, sorry for the bad experience. We hope to see you again very soon. Sincerely Raul Rodriguez General Manager More 

Ajijic, Mexico
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 28, 2014

Having am 8 am flight out of Tijuana airport we stayed at the Fiesta Inn to be close for our morning flight. We found the hotel clean, comfortable and modern and the staff well trained and helpful. The room was good, comfortable bed, spotless bathroom, flat screen TV and internet. The restaurant was OK but nothing to write home to... More 

Was this review helpful? Yes 2
FiestaInnTijuanaOtay, Gerente at Fiesta Inn Tijuana Otay, responded to this review

Dear Guest Thank you very much for your opinion. We are very happy for your stay in our hotel. We hope that in the near future see you back again. Cordially Raul Rodriguez General Manager More 

Valencia
Contributor
20 reviews 20 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 9, 2014

I used to stay at the Marriott in TJ and now I realize I have been getting ripped off. This place was an amazing value for your dollar. The staff was incredible and they made sure you were welcomed and they found it a pleasure to make suer you were comfortable. The entire place was clean especially the bathrooms and... More 

Was this review helpful? Yes 1
Guadalajara, Mexico
Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 22, 2014

Great business hotel near the airport and the border, fast checkin and checkout, quiet with a fast internet connection. Come here every week with no problems what so ever, come and enjoy Tijuana Baja California

Was this review helpful? Yes 4
Kirkland, Washington
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 22, 2014 via mobile

This hotel was much nicer then we expect. Rooms were large and very clean. The on site restaurant was not good at all. Out of 6 meals not one person enjoyed it. Best to eat somewhere else but enjoy this great priced hotel.

Was this review helpful? Yes 1
FiestaInnTijuanaOtay, Director General at Fiesta Inn Tijuana Otay, responded to this review

Dear Mr. Jim G. Thanks a lot for your commentaries, We are working every day with our personnel to improve these details too. I send you again my sincere apologies and I guarantee that we will make an effort so these problems do not happen again. I hope you give us the opportunity to take care of you. Thanks a... More 

Camarillo, California
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 2, 2013

If you are doing business with the maquiladoras in Tijuana, this is a nice place. It is clean, easy to get to and has all the amenities you expect for a business hotel. The only issues were WiFi service that could be faster and only two outlets on the desk. However, they do have an outlet on the nightstand for... More 

Was this review helpful? Yes 1
Las Vegas, Nevada
Top Contributor
316 reviews 316 reviews
112 hotel reviews
137 helpful votes 137 helpful votes
3 of 5 stars Reviewed July 16, 2013

I had a tough time checking in because the staff doesn't speak good English. We have problem communicating. The room was fine. We ate at the restaurant. The menu should have more translation. I ordered a fish dish. It turns out that it was raw fish dip in lemon juice. The menu does not say that the food is not... More 

Was this review helpful? Yes 1
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Pool/beach area (1)
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Prices are for 1 room, 2 adults
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