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Hotel Real del Rio Tijuana

Av. Jose Maria Velazco 1409 A | Zona Urbana Rio, Tijuana 22320 , Mexico
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Hotel Real del Rio Tijuana
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124 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • Italian first
  • Spanish first
  • Any
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  • All months
    (124)
  • Mar-May only
    (35)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (23)
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There are newer reviews for Hotel Real del Rio Tijuana
See the most recent reviews
Ensenada, Mexico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed February 1, 2015

Just checked in after four year hiatus. My favorite Ticuan out of service because of some drunken gringo setting the property on fire late 2014. Back to this property, hassle to obtain extra towels, and quality is disappointing to say the least. Property needs a major refresh including NEW towel supplier. Current business rate justified. Cannot recommend to international travelers

Was this review helpful? Yes 4
Livingston, Texas
2 reviews
4 of 5 stars Reviewed January 21, 2015

It was a small hotel, very clean and comfortable. The staff were very friendly and the food at the restaurant was very good. Just missed not having cups or wash cloths. just a short walk to a large very modern shopping mall.

Was this review helpful? Yes
Encino, CA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 9, 2014

This hotel was about average. On the outside it has a modern/ facade, the staff was ok but they need to smile more and be a bit more friendly, the rooms need some TLC. Overall we like the room but they need to improve in putting newer towels ,towels where old and torn i think they where white but i... More 

Was this review helpful? Yes 1
Hotel d, E-Commerce at Hotel Real del Rio Tijuana, responded to this review

We appreciate that you have taken the time to write in detail your comments. We have taken your suggestions and comments into consideration and will check on the matter, so we can better satisfy future needs for better service More 

Los Angeles, California, United States
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed August 16, 2014

This hotel was less than average. On the outside it has a modern/contemporary facade, the staff is less than warm and the rooms need serious TLC. This hotel tries really hard but they need to upkeep their rooms a little better, there were a few stains on the wall, the trashcan lid was broken in the bathroom and the bedding... More 

Was this review helpful? Yes
Hotel d, E-Commerce at Hotel Real del Rio Tijuana, responded to this review

First off we appreciate that you took the time to write us your opinion in a detailed manner. We have taken your comment in to consideration to verify and made efforts to make changes necessary on future services. More 

Chicago, Illinois
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 30, 2014

I had a brief 2 day stay here back in May. Got here a day early, as some friends and I were meeting up to head to Rosarito. I ended up kinda wishing we'd extended our trip here. This was a very nice hotel. Clean, modern, and in the center of things. Easy check in, and very nice staff. My... More 

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Hotel d, E-Commerce at Hotel Real del Rio Tijuana, responded to this review

Greetings from everyone working here at Hotel Real DEL RIO. We are glad that we covered your accommodation needs during your visit. Thank you very much for your positive feedback and we hope to be your preferred choice at your next visit. More 

Riverside, California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 8, 2014

Came here for the 4th of July 2014 every time I come here I always enjoy being here friendly service the restaurant great food and their rooms are clean. And they are convenience to restaurants nightclubs and a taxi across the street if you need one. But I can say they do need a pool they need to buy the... More 

Was this review helpful? Yes
Hotel d, E-Commerce at Hotel Real del Rio Tijuana, responded to this review

Receive a warm welcome from everyone working at the Hotel Real DEL RIO. We are glad we covered your accommodation needs during your visit. Thank you very much for your positive feedback and we hope to be your preferred choice at your next visit. More 

Houston, Texas
1 review
5 of 5 stars Reviewed May 17, 2014

We traveled to Tijuana for medical tourism with Dr. Campos Leon (by far, the BEST plastic surgeon.) This hotel was recommended to us by my surgeon, as it is just two blocks from the clinic. The service here was exceptional. Because I had surgery, we didn't leave the hotel very much, so we ate just about every meal there and... More 

Was this review helpful? Yes
Hotel d, E-Commerce at Hotel Real del Rio Tijuana, responded to this review

In this way receive a warm welcome from everyone working at the Hotel Real DEL RIO. We are glad that cover your accommodation needs during your visit. Thank you very much for your positive feedback and we hope to be your preferred choice at your next visit. More 

Nipomo
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 14, 2014

Reasonably priced, very clean & comfortable and close to the medical district. Will stay here again when next I need to go down. Cabs right across from the main entrance to take you where ever you want to go.

Was this review helpful? Yes 2
Hotel d, E-Commerce at Hotel Real del Rio Tijuana, responded to this review

Greetings from everyone working at the Hotel Real DEL RIO. We are glad to have cover your needs during your visit. Thank you for your positive feedback and we hope to be your preferred choice at your next visit. More 

Tampa, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 2, 2014

Hotel charges 19% in addition to room base rate. You can only pay in full through their website with a credit card. If you book using a third party, you will need to pay at check-in (cash or credit). Popular medical tourism hotel close to many medical offices.

Was this review helpful? Yes 1
Hotel d, E-Commerce at Hotel Real del Rio Tijuana, responded to this review

Greetings from everyone at Hotel Real DEL RIO. Thank you for your feedback and we hope to be your preferred choice at your next visit. More 

San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 25, 2014

This hotel is a hidden gem located in the Zone Rio area. Service was excellent, the rooms were first rate and I loved the bar. The unexpected thing about this hotel is the food is really good which I would never expect from a hotel. Highly recommended.

Was this review helpful? Yes
Hotel d, E-Commerce at Hotel Real del Rio Tijuana, responded to this review

By this means receive a warm greeting from everyone working in Hotel Real DEL RIO. We are delighted that we covered your accommodation needs. Thank you very much for your feedback and hope to be your preferred choice at your next visit. More 

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