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Marriott Tijuana

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Blvd Agua Caliente 11553, Tijuana 22420, Mexico (Formerly Emporio Tijuana)
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317 reviews from our community

Traveler rating
    172
    95
    32
    10
    8
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112
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Albuquerque, New Mexico
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Me and my daughter stayed at this property and I would recommend this as a great place to stay! Customer Service is top notch here! The bell man went out of there way to help you in whatever way possible, Alberto, Julio and the older gentleman (sorry I cant remember his name) and Ricardo was great recommended many great shopping... More 

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Brighton, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The customer service here is absolutely outstanding!! Not sure I have ever been treated so well. All-and I do mean all-staff are friendly & beyond helpful! Will definitely stay here should I ever be this way again! In addition, the facility is kept spotlessly clean!

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Michigan, USA
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for three days in May 2015. One day was before my daughter's bariatric surgery and the remaining two were post-surgery. The staff is exceptional at this hotel and they are very good with the medical guests. One of the bellhops was kind enough to direct us to a local flea market only a few blocks from the... More 

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Las Vegas, Nevada
Top Contributor
65 reviews 65 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place has all the series o a 5 star hotel. Assistant with your bags in the driveway. Escorted to room and demonstrates all the functions. Leaves extensions for other needs and services. Gym open 24 hours..Quiet little lobby bar with specialty cocktails and WOW serving really good wine which has always been a problem in Mexico. Late night snack..highly... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

My sister and I were given this stay here by the clinic Cosmed. We really enjoyed our stay here all the staff are very polite and helpful. Rooms are very nice and roomy and very clean. The food at the restaurant is not all that great, but the manager Mr. FRANK treated me to a very good salad on the... More 

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Edenderry, Ireland
Senior Reviewer
8 reviews 8 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I've travelled frequently to TJ over the past 2 yr's and I always stay at this hotel. The service, staff & food are excellent. I always look forward to my visits. Big plus, you won't find a better breakfast anywhere any the rooms are lovely & spacious with really comfortable beds.

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Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Beth P., Thank you for sharing your opinion through the TripAdvisor´s page. It is always a pleasure to have you at home with us one of our special guests. Kindly Regards! Sara S. Guest Service Marriott Tijuana Hotel +52 664 622 6600 More 

Wildwood, Georgia
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This is our first time in Tijuana, Mexico. Love the Marriot! Comfortable and very spacious rooms. The room has a view of the city and the hillside overlooking it! Very beautiful and the sunset was gorgeous! The staff is very friendly and gracious and they make it seem that your sastisfaction is their one and only concern! Food in the... More 

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Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Georgia Guest, Thank you for sharing your great comments with us. It is a pleasure to know that we have exceeded with your expectations. We would be waiting for you. Kindly Regards! Sincerely, Sara S. Guest Service Marriott Tijuana Hotel +52 664 622 6600 More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We were given a reservation at the Marriott by the clinic here inTijuana. The hotel is excellent. Clean, spacious and well managed. The staff give 110% of their attention to you. They are very friendly and always courteous. The hotel provides all the food and drinks needed for clinic patients which really minimzes the stress of being away from home.... More 

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Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Valued Guest, Thank you so much for sharing your great comments with us. It is always a pleasure to assist our guest and make them feel like their homes, because we know that it is not easy to be away from home and the loves one. Thank you for mention Frank, I will let him know about your great... More 

Tijuana, Mexico
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This Hotel ranks up there with any five star hotel in America, service is top notch where costumer service is always of the highest priority. The in Hotel dining is first class, over seen by Fabricil, you will never go away thinking “if only they had this or that” Fabricil assures you get what you want… The Chief Concierge is... More 

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Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Valued Guest, Thank you so much for sharing your great comments about your experienced during your stay at Marriott Tijuana Hotel. We are glad to know that we have exceeded your expectations with our staff service. Hopefully you come back soon! Sincerely, Sara S. Guest Service Marriott Tijuana Hotel +52 664 622 6600 More 

Rainier, Oregon
Top Contributor
85 reviews 85 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel and the staff are amazing. We were there because I had dental surgery. The staff was really patient and attentive, when we called for the shuttle they were on it! The day I had surgery, without my requesting it, soup was delivered to our room gratis. The hotel itself was clean and well cared for, the grounds and... More 

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Oregon Guest Thank you so much for sharing your great comments with us. It is always a pleasure to make our guests feel like their homes; hope you are feeling much better from your surgery. We would be waiting for you in your next visit to the city. Sincerely, Sara S. Guest Service Marriott Tijuana Hotel +52 664 622... More 

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