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Marriott Tijuana

4.0 of 5 Blvd Agua Caliente 11553, Tijuana 22420, Mexico (Formerly Emporio Tijuana)
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Marriott Tijuana
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Marriott Tijuana
Marriott Tijuana
Marriott Tijuana
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226 reviews from our community

Traveler rating
    107
    76
    27
    9
    7
See reviews for
32
42
22
81
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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    (47)
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    (31)
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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Alberto, Abraham, Fredericko were all well mannered exceptional men , extremely helpful and made my stay very enjoyable. I was there for surgery and I never had to want for anything the hotel was lovely extremely clean and comfortable.

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Valued Guest, Hopefully you are feeling much better now. I will like to thank you for sharing your great comments with us. I will let know our hosts Alberto, Abraham and Federico about your exceptional comments. Sincerely, Sara S. Guest Service Marriott Tijuana Hotel +52 664 622 6600 More 

Costa Mesa, California
Senior Contributor
26 reviews 26 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed there November 9-11, 2014. No problems. GREAT staff. Food was excellent. Very clean room. We had a great time:) room service and the food was great. The shampoo and soaps smell so good, i wanted to buy some to take with me.

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Fort-Lauderdale Guest, Thank you for sharing your awesome comments with us. It’s a pleasure for us to know that we accomplish with your expectations. If you are interesting in our amenities please send me an email to send you the information, hmt.asisdir@grupodiestra.com Sara S. Guest Service Marriott Tijuana Hotel +52 664 622 6600 More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

My wife and I really enjoyed our stay here, so beautiful, so clean, and the staff is excellent. We are for sure coming back. So pleased with our decision to stay here. The food, the bar. We loved how luxurious this hotel is. I would recommend this place to my friends and family. We are coming back with our children.

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear guest, It’s a pleasure for us to know that we exceed your wife and your expectations with our service. Thank you for sharing your comments with us, and also for recommend the best Hotel in Tijuana. Would be a pleasure to serve you and your family in the future. Sincerely, Sara S. Guest Service Marriott Tijuana Hotel +52 664... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Thankyou Mr. Jorge Monroy for everything , my wife Edna and I wish all your staff a happy thanksgiving and will recommend the Tijuana Marriott to all our friends. The service was impeccable and the room overlooking the golf course was really very nice. Thankyou again and look forward to our next stay with you all.

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Mr. Eduardo, Thank you for your time of sharing your experience at Marriott Tijuana Hotel in TripAdvisor’s page. It was a pleasure for us to serve you and your wife during your stay. Please don’t hesitate to contact us for your next trip to Tijuana; would be a pleasure to assist both of you again. Kindly Regards!! Sara S.... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had been staying in San Diego but got tired of crossing the border every evening. 2 hours!!! So my Japanese partners and I booked this Marriott in TJ. Much less then SD prices. We were greeted by Alberto who parked our car in the parking garage. Front desk was very efficient. Security people were in place at all times.... More 

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Valued Guest, I really appreciate your great comments about Marriott Tijuana Hotel, also for mention our standing hosts, Alberto and Sofia; I will let them know about your comment. Hopefully you visit us soon and take the chance to enjoy of our Condimento Restaurant which is at located at the Lobby. We have the best chef from Tijuana, and... More 

Burke, Virginia
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was a PRETTY good stay. But it was quite a contract to other Marriotts -- especially Mexico City on La Reforma -- seems they need more managerial attention. Here are a few examples: *When I asked for a wake-up call each evening, I was asked if I'd like coffee or orange juice brought to my room. Woo hoo! Sounds... More 

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Virginia guest, I will like to thank you for sharing your experience at Marriott Tijuana Hotel, it´s a honor for us, that our guests recognize our Staff Service, because this is what make the difference; although we don´t meet with all of your expectations. Rest assure we working on it. Would be a pleasure to have you soon here... More 

Ames, Iowa
Top Contributor
53 reviews 53 reviews
52 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 18, 2014

I've stayed here last year as well, and things seem to have improved since then. They have so much staff here, unlike anyplace I have ever been. Was annoyed that the wifi wasn't free, even for Marriott silver status, I asked about wifi price and it was x, and I confirmed it was x dollars and not x pesos, ouch.... More 

Was this review helpful? Yes 1
Grand Rapids, MI
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 17, 2014

Just stayed here and my experience fell way short of expectations for the caliber of this hotel. My stay was on the executive floor and the service was nothing short than a 1 star facility. While the bellman took my bags from the car to the front desk, I was left to take them to my room on my own.... More 

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear guest, First of all I will like to apologize with you for not accomplish with your expectations. At the same time I will like to thank you for sharing your comments with us; these would help us to be more demanding with our standards, and avoid that this happen in the future. I will share your comments with the... More 

Rego Park, New York
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 6, 2014 credit card Amex Card Member Review

This hotel is about 10 minutes after the US/Mexico Border. Very easy to get. Service at the front desk excellent. I got upgrade to Piso Ejecutivo in which is include breakfast and evening snacks and beverage.. Room size is big. The Sunday Brunch awesome with different kinds of mexican food, Roasted Pig, Lamb and other roasted meats.

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Rego Park Guest, Thank you for sharing your experience at Marriott Tijuana Hotel; is a pleasure for us to know that we exceed your expectations. Please don´t hesitate to contact us whenever you are in the city, and you would like to stay with us. Would be a pleasure to assist you again. Have a great day! Sincerely, Sara... More 

Falls Church, Virginia
Top Contributor
94 reviews 94 reviews
13 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed November 4, 2014

This Marriott has many things going for it. It is in a good location, about a 10 minute walk from an upscale mall with a Walmart (really), Starbucks, and a number of very good restaurants. The rooms are very spacious. The Condimento restaurant is very good. The staff is very gracious and helpful. The only rooms are a little dated,... More 

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Virginia Guest: We appreciate your comments about your stay in Marriott Tijuana Hotel. It would help many travelers to chose the right Hotel in the city whenever they are in Tijuana B.C. Thank you for your great comments about our Condimento Restaurant and the Staff, it´s a pleasure for us to serve our special guests. And we apologize for... More 

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Additional Information about Marriott Tijuana

Address: Blvd Agua Caliente 11553, Tijuana 22420, Mexico (Formerly Emporio Tijuana)
Location: Mexico > Baja California > Baja California Norte > Tijuana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott Tijuana 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Marriott Tijuana Hotel Tijuana
Tijuana Marriott

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