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Marriott Tijuana

4.0 of 5 Blvd Agua Caliente 11553, Tijuana 22420, Mexico (Formerly Emporio Tijuana)
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Marriott Tijuana
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Marriott Tijuana
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239 reviews from our community

Traveler rating
    114
    80
    27
    10
    8
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36
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Covina, California
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed today NEW via mobile

Great location and wonderful vantage point up high. The lobby, entrance and front desk areas are welcoming and close to the elevators....valet service is courteous and professional TJ style! You can get anything from them...directions to anything and anywhere on all shifts. We spent two nights here as we visited shops and restaurants nearby. Good to get away from downtown... More 

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Miami, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hospitality is key ingredient at this hotel. The staff was the best, and made their home feel like our home. The restaurant's food was excellent. The fitness center was large, modern, and clean. Centrally located to shopping, within walking distance. Excellent hotel bar, with strong drinks. The Midori Marguerita is awesome.

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San Marcos, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed 3 nights and was treated like royalty.the bellboys were so attentive,especially Miguel who answered any questions I had no matter how trivial.all staff is very professional yet welcoming and warm at same time

Was this review helpful? Yes 1
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was very nice but even better was the service. The hotel's restaurant has a large patio right next to it so it was excellent for my 8 year old son to run around to blow off some steam. Nice breakfast buffet and good food. Central location.

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Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Guest, Thank you for sharing your comments with us; it´s a pleasure for us to know that we have met your expectations. Hope to have you soon here with us again. Kindly Regards! Sara S. Guest Service Marriott Tijuana +52 664 622 6600 More 

San Diego, CA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed overnight while visiting Baja with friends from Japan. This hotel is great, probably the best in TJ. Will definitely stay here again. Customer service was good, loved the bar. Restaurant was ok and walking to the store across the street was hazardous. Otherwise all excellent.

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Guest, It´s a pleasure for us to know that we exceed your expectations. Hope to have you soon here at your Hotel. Have a great day! Sara S. Guest Service Marriott Tijuana +52 664 622 6600 More 

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I went there in April of 2014 and the overall experience was great. The staff was very friendly, the food at the coffee shop was very good and the location was a nice walking distance to shopping and food. The hotel and the room were very clean. For those who are concerned about safety in Tijuana, my... More 

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Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Mr. Byron, good morning: Thank you for your great comments about our Hotel, these kind of comments are the ones that help travelers to decide for a safe place to stay and to enjoy our city and discover how much it has change. We hope to have you back again here at Marriott Tijuana to enjoy our facilities once... More 

Calgary, Alberta
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Accompanied my step-daughter for a medical procedure. I can't say enough good things about the hotel and the staff. On our first night Alberto went above and beyond to help us track down a misplaced laptop. Throughout the balance of our stay he was always ready with a friendly hello and for a bit of a chat. (Sofia/Sonia??) in the... More 

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Calgary Guest, Thank you for sharing your experience with us during your stay at Marriott Tijuana. It´s a pleasure for us to know that we went beyond your expectations with our service; I will let know Alberto, Sofia and our Concierge Ricardo about your great comments. Hopefully you come back to Tijuana soon, so you can stay with us... More 

Tijuana
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The hotel may be good, but in event organization they are really terrible. We attended New Year Eve Party w/some friends, terrible organization, we had to park in the Caliente parking lot, because the one on site was not enough, and we arrived at the scheduled time, had to wait 45 minutes standing in the cold, to get a van... More 

Was this review helpful? Yes 3
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear valued guest, Thank you for your time of sharing your comments with us; please accept our sincere apology for not meeting your expectations at the event. I will share your feedback with the appropriate department to be aware in our future events of what you have mentioned. Please don´t hesitate to contact me directly if I can be more... More 

Jackson, Mississippi
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this Marriott twice, and both visits have been five star! The staff are all very friendly and helpful, and the majority speak perfect English. The rooms are clean, with wonderful comfy beds and linens! The tomato and goat cheese soup is yummy in their restaurant, and Miguel at the bar is fantastic!

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Ruth M, Thank you for your time of sharing your experience with us. I will let Miguel Know about your great comment. Is a pleasure for us to know that both of your visits have been of five stars; this is the result of a great teamwork. We would be waiting for you in your next visit. Cordially, Sara... More 

Lee's Summit, Missouri
1 review
5 of 5 stars Reviewed 4 weeks ago

What a wonderful surprise! We stayed at the hotel from 12/29/14 -1/2/15 while in the city for a medical procedure. Beautiful facility with an amazing staff. Everyone was warm and inviting. Alberto went above and beyond being helpful and recommendations for place to go and things to do. Would definitely come back and recommend it to others!

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Sandi R, First of all I will like to thank you for choosing Marriott Tijuana Hotel as your first option to stay in during your visit to the city; and for sharing your experience with us in TripAdvisor. I will let Alberto know about your great comment. Hopefully you can visit us soon and enjoy of our facilities. Kindly... More 

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Additional Information about Marriott Tijuana

Address: Blvd Agua Caliente 11553, Tijuana 22420, Mexico (Formerly Emporio Tijuana)
Location: Mexico > Baja California > Baja California Norte > Tijuana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott Tijuana 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Marriott Tijuana Hotel Tijuana
Tijuana Marriott

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