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Marriott Tijuana

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Blvd Agua Caliente 11553, Tijuana 22420, Mexico (Formerly Emporio Tijuana)
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Marriott Tijuana
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305 reviews from our community

Traveler rating
    162
    93
    32
    10
    8
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45
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106
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 4 days ago NEW

This was excellent service from the door. The staff is very friendly. Rooms are very clean and comfortable. I've been to a lot of hotels in the states and this one is the best I've seen thus far and it's in Tijuana, Mexico!! Very convenient to Walmart, Casino, and Mall.

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

i would like to give Alvaro our bellboy a huge thank you. He was so kind and caring. This young man helped us with all our hotel needs and places to go. He was so respectful and spoke so highly about his job. He took pride in the Marriott and loves his job. We will definitely be back.

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Really nice hotel situated in an ideal place for business visited to Tijuana Rooms are avoid size, well appointed and very clean, beds also very comfortable Staff are great and look after you at all times, can't do enough for you Golf course next door if you have the time

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Strathmore, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

I had the extreme pleasure of staying 5 days at this hotel, the all day buffet is incredible, live music in the front lobby/lounge. Room was extremely clean, Pool and hot tub was perfect, exercise equipment up to date open 24 hrs. Frank in the Restaurant was very kind and great at his job, Richardo the concierge was super helpful.... More 

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San Diego, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Frank was very comforting and nice while I was waiting on chicken broth and was willing to let me try a different broth. He took time to get to know us and spend time at our table. Victor was friendly and waited on us with a smile. I definitely will come back. And next time I hope to eat. My... More 

Was this review helpful? Yes 1
Sara S, Servicio al Cliente at Marriott Tijuana, responded to this review
Google Translation

Estimado Sr. Aldo G., Por este medio me permito agradecerle por haber compartido con nosotros sus comentarios. Asi mismo me... More 

Portland, Oregon
1 review
5 of 5 stars Reviewed 1 week ago

We traveled to Tijuana for 5 days last week. We enjoyed this hotel very much, the customer service was excellent. Our every need was taken care of from transportation, shopping suggestions, golf and tours. The gentlemen that greeted you at the doors were always friendly, and gracious. I wanted to especially thank Sergio our Bell Boy, he was wonderful! I... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Everyone bent over backwards to help, very friendly staff from Ricardo Luna to The bellboys special thank you to Miguel, Sergio and Álvaro. Thanks for the wonderful time! Ron Short From Kingsland, Texas.

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Centerville, Washington
1 review
5 of 5 stars Reviewed 1 week ago via mobile

On our recent visit to Marriott in Tijuana, we experienced nothing but kindness from the staff. We especially appreciated the help given by Sergio (valet?) And and our driver Manuel, who went out of his way to get us where we needed to go. In the restaurant, Victor and Frank gave wonderful service, explaining to us what we needed to... More 

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Bluff Dale, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My sister and I stayed at the Marriott while she had a bariatric procedure. All the staff at the Marriott went above and beyond to make our stay great but Frank and Victor in the dining room were exceptionally friendly. They made sure my sisters' special dietary were met. In fact, they took care of all of our needs efficiently... More 

Was this review helpful? Yes 1
Freeport, Grand Bahama Island
1 review
4 of 5 stars Reviewed 2 weeks ago

I was a little concerned about what my visit to Mexico would be like until I got there! The team of emloyees live a service culture to be admired. Please thank Alviro "the man in th red suit" he assisted us with orgaizing one of the best city tours we've ever experienced. We come from a country (Bahamas) where tourism... More 

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Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Bahama guest, It´s a pleasure for us to know that we have exceed your expectations with our staff service. Thank you for sharing your great comments with us. I will let know Alvaro about your great TripAdvisor´s opinion. Kindly Regards! Sara S. Marriott Tijuana Hotel +52 664 622 6600 More 

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