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All 39 Tijuana hotels

Marriott Tijuana

4.0 of 5 Hotel   |   Blvd Agua Caliente 11553, Tijuana 22420, Mexico (Formerly Emporio Tijuana)
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83%
Ranked #22 of 39 Hotels in Tijuana
A recent review
3 of 5 stars reviewed 2 weeks ago
VikCeo Redwood City, California
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197 reviews from our community

Traveler rating
    89
    70
    24
    8
    6
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38
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Redwood City, California
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed for 3 days there and here are goods and bad Good: Very cooperative staff trying to fix everything from room services to restaurant menu. Drop off to near by locations (the bad part is mentioned below) Did their best to provide us veggie options (bad part is below) Bad: Initially they sold us a room saying with golf... More

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Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear VikCeo, I will like to thank you for your time of sharing your experience at Marriott Tijuana Hotel with us and the rest of the world. We have reviewed the details in your kind comments and found that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in... More

Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on the way back to the US. Good location when driving accross the border. Friendly and helpful staff, good and secure parking on property. The rooms are not special, but very well kept and clean. I enjoyed the breakfast, actually a better selection than at most Marriotts in the US. i can recommend this hotel for just visiting... More

Was this review helpful? Yes 1
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear valued guest, We are really happy that we exceed your expectations at Marriott Tijuana; I will to share with you that we have an Executive floor with a private access to the Executive Lounge and some complementary benefits like: 1.Daily American Breakfast at the Executive Lounge 2.Coffee and Tea 3.Salad bar, hors d’oeuvres and 2 complementary drinks per Room... More

San Diego, California
1 review
5 of 5 stars Reviewed 2 weeks ago

August 31, 2014, our trip to Tijuana at Marriot hotel was good, Marriot hotel was nice and clean, friendly staff, but the Queen bed was not large enough. I was surprised to see Revolution street was quiet in the afternoon hours, it used to be very busy a decade ago when I visited there. Also stopped by Plaza Rio Mall,... More

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Soh K, Thank you for your comments, we would have it present for future renovations. Let me mention that we have rooms with a King bed size and also Juniors Suits with a King bed and a sofa bed. Hope you can come back again and enjoy of our Great Room which was renovated some days ago and it’s... More

Riverview, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Marriott, Tijuana from August 18th onward for a couple of days. I have never experienced the level of service I had received there in any other hotel. The staff were always more than accommodating, always there to help you with whatever your needs were. The rooms very very well kept and clean, and the dining room... More

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Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Miss. Mary Ann, Thank you so much for your great comments about Marriott Tijuana Hotel. Mention one of our hosts in your comments to us it is an honor because serving to our guests is our priority. Hope you can visit us soon and enjoy of the new facilities like: The Great Room, The Business Center, Deli and the... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have been staying here while working and feel like I have a new family. This has become my home away from home. It is so hard to be away from home often for long periods of time, but truthfully I miss the staff here when I go home. It feels good every time I return and they greet me... More

Was this review helpful? Yes 1
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Jon D, It´s a pleasure for us to have a valued guests like you Mr. Jon, every time we try our best to serve you like you deserve, because we know that being away from home is difficult from most of our guests. Hope you can visit Marriott Tijuana one time with your family and enjoy of our facilities... More

Calhoun, Louisiana
Contributor
12 reviews 12 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this hotel for 4 days & 3 nights and were amazed at the level of service we received while here. The people waited on us hand and foot, and made themselves available to answer any questions we had. The room was nice, just standard, but very clean! The hotel is situated in a safe... More

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Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Miss. Debi, Thank you for the time that you spend sharing your experience that you lived at Marriott Tijuana Hotel with us and with many travelers. We hope you and your husband can come back again to the Hotel and enjoy of the new facilities; once the renovation is done. Please don´t hesitate to contact me if I can... More

1 review
5 of 5 stars Reviewed 3 weeks ago

On Saturday August 16th I spent a night at the Marriott in Tijuana BC. I frequent this location because I feel like home and also as if I were in a far away resort. The attention to detail is all there. You can tell the staff are there to help always with a friendly smile. One person who comes to... More

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Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Mr. Andres, We are really happy because of your great comments about Marriott Tijuana Hotel, we would like to thank you for taking your time of sharing your experience with the world. We appreciate that you had named one our host because of his work, we have shared your comment with Juan Rivadeneira who is very grateful with you... More

Charleston, South Carolina
Top Contributor
102 reviews 102 reviews
48 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed August 10, 2014

I was amazed at the level of service I received at this hotel. The people at breakfast remembered us each day, waited on us hand and foot, and made themselves available to answer any questions we had about the surrounding area. I felt as though I could have been staying in a downtown NYC hotel! Breakfast and Sunday brunch were... More

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Charleston Is a pleasure for us to received your comments about your stay in Marriott Tijuana Hotel. Our goal is to maintain the higher standards from Marriott; and one of these is to serve our special guest like they deserve. Hopefully, you can visit us soon. We would be waiting for you and your family. Please don´t hesitate to... More

Brampton, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 9, 2014

It was better than good for me. I went to TJ last week for surgery and they use this hotel for recovery. I am not a high maintenance kind of person, so I am not usually too disappointed at anytime. I stayed 2 nights during my 5 night stay, Sunday and Friday. I've never stayed in a Marriot hotel before... More

Was this review helpful? Yes 1
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Brampton, We are really happy that you take your time to share with us your experienced at the Marriott Tijuana Hotel. Please let us evaluate what we can do with the English Tv´s channels, we know that this is very important for Most of our guests. We hope you can come back and enjoy of our Great Room once... More

Oakland, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed August 7, 2014

before going in . i read it was a free wifi service . then why do i got a charge for 28 dollars for my 2 days stay.. there is a free wifi connection at the lobby . but since its the only one free.. everyone gets connected to it . and its really i mean really .slow i could... More

Was this review helpful? Yes 2
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Earl, I will like to confirm with you that we had a free internet in our Lobby which is basic one (the speed depends on how many people are connected to the red), but if you need an option with more speed we had the Standard Plan for $151.96 pesos of the Premium Plan for $303.92 pesos. We apologize... More

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Additional Information about Marriott Tijuana

Address: Blvd Agua Caliente 11553, Tijuana 22420, Mexico (Formerly Emporio Tijuana)
Phone Number:
Location: Mexico > Baja California > Baja California Norte > Tijuana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott Tijuana 4*
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Also Known As:
Marriott Tijuana Hotel Tijuana
Tijuana Marriott

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