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Marriott Tijuana

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Blvd Agua Caliente 11553, Tijuana 22420, Mexico (Formerly Emporio Tijuana)
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1 room 1 guest
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Marriott Tijuana
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357 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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  • All months
    (357)
  • Mar-May only
    (109)
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    (69)
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Anaheim, California
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

A very Nice hotel 20 minutes from the airport 15 minutes to the boarder Customer service is excellent, I was visiting the hotel for a business presentation, every staff member made sure to accommodate us, I had a really good experience and good impression of this hotel. So I will definitely come back. I was not able to try the... More 

Was this review helpful? Yes
Los Angeles, California
1 review
5 of 5 stars Reviewed yesterday NEW

Rooms are nice and clean and well maintained. Alberto, our bellboy, was amazing and gave us advice about sights to see as well as greeting us as we came to the hotel and whenever we came back to our room.

Was this review helpful? Yes
Edmonton, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

Our room was fantastic, staff was accommodating and very helpful. Even our dining experience has been exceptional. Well priced and worth every penny. The dining staff and host were very charming, made wonderful recommendations and never left us to feel like we were just patrons.

Was this review helpful? Yes
Tijuana, Mexico
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Marriott, last minute situation and got in really late. What a wonderful surprise to have Alvaro as the person who helped us to our room with all our bags. His ENGLISH was impeccable and his personality the absolute best. He was able to explain everything to us about how to use the room key to operate... More 

Was this review helpful? Yes
Seattle, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

If you are in TJ and want a NICE hotel, this is the place. great location. and Ricardo is THE BEST guy for information. the buffet food is great for the price. and the wait staff is friendly, helpful, and great service. the rooms are OKAY, in my opinion but is a lot better than the competition. it is 2... More 

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Livermore, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Marriott & it was just as we had expected great rooms, great view (the bell boy was awesome he went out of his way to help us). Had breakfast at the buffet downstairs (which was supposed to be included, however we were charged) we were pleasantly surprised the food was EXCELLENT!! The buffet left nothing out (my... More 

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Ms. Gloria P. I would like to take this apportunity to thank you for your great comments and for having the time to share them. Your needs, comfort and security as our special Guest is the most important thing for all the persons who colaborates in Marriott Tijuana. We are glad that we have reached your expectations and that... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Currently staying at the Marriot in Tijuana. So far it has been a pleasurable experience. In particular a bell boy named Alvaro has been of great help with advice to traveling around the surrounding area and helping us feel at home.

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Mr. David M. i want to thank you for your great comments, in the name of the Marriott Tijuana team. We would be more than happy to assist you in your next visit to Tijuana i hope that we can be once again the Hotel that would reach your expectations. Our priority is to assist every special guest with... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I went to Tijuana for some surgery and stayed at the Marriott while in recovery. The staff here were excellent. From the shuttle service to housekeeping, everyone was so kind. The room service was excellent and my companion that could eat said that the food was wonderful. The greeting staff were wonderful, Alvaro was exceptionally kind and helped us find... More 

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Ms. Virginia B. It is always a pleasure to assist our special guests with the best of the service, i want to thank you for sharing this great comments. i also thank you for recognizing Alvaro´s service and atention. i want to let you know that you, your needs, comfort and security is our priority. I would like you... More 

San Mateo, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here with a group of 20 family members and had a great time. The staff was more than helpful at every level. When we arrived, when we checked in, or needed a ride somewhere. The employees at with the valet greeted up with smiles and we happy to help in any why. Alvaro, I believe was his name,... More 

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Mr. Jorge, i want to thankyou for choosing us n your visit to Tijuana, i would like to also thank you for having the time to share this great and valued comments. Our priority is to make each of our special guests their satays memorable, comfortable and secure. Let us treat you once again with the best service, we... More 

San Diego, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Overall it was okay experience except the furniture does not meet standards, either its old or poorly made or used badly which created scratches, TV was box TV when we visited, customer service at par, this is the best out of all available options in Tijuana.

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear valued guest, it is always a pleasure to see this great comments. For all pof the ones who colaborate in Marriott Tijuana our priority for us is to make you feel and asure that you are comfortable and happy with our service. Im taking note sof the observations that you had made so for your visit next time we... More 

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