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All 38 Tijuana hotels

Marriott Tijuana

4.0 of 5 Hotel   |   Blvd Agua Caliente 11553, Tijuana 22420, Mexico (Formerly Emporio Tijuana)
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Ranked #16 of 38 Hotels in Tijuana
A recent review
5 of 5 stars reviewed 1 week ago
Diana L Pahrump, Nevada, United States
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204 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pahrump, Nevada, United States
Reviewer
3 reviews 3 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I came to the Marriott as a result of the need for medical treatment in Mexico. The hotel was fabulous and so accommodating. From the minute we walked into the lobby the Bellmen, Federico, Saucedo and others were immediately there to assist with our bags, directions, etc. Dining in the restaurant was delicious! Frank, and the staff... More

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Miss. Diana L., Now that you had lived the experience at Marriott Tijuana we are really happy to know that we exceed your expectations and we would like to thank you for sharing your comments with us. I already share your comments with our hosts, Federico and Francisco are really thankful with you because your recognition. Hope you can... More

Red Deer, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

What a beautiful hotel with an amazing pool! The staff were super friendly and spoke very good English. The room was clean and the air conditioning worked very well. They include a safe in your room which is convenient for passports and extra money you don't wish to walk around with. Location is close to a mall with a movie... More

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Miss. Keltie G., We appreciate your time and would like to thank you for your time of sharing your experience with us and many travelers from TripAdvisor. For your future stays at Tijuana, if you would like to go out to new places our Concierge Ricardo Luna can help you with the options that we have and arrange the... More

San Juan Capistrano, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My parents - American and in their eighties escaped Todos Santos ahead of Hurricane Odile, where they live, and headed to Tijuana where I met them for the weekend. We all had a perfect stay at the Tijuana Marriott and Ricardo, the concierge was exceptional to my parents. The level of care and respect and service he offered them, far... More

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Sydney S., We are really sorry for what happened at some places in Baja California Sur; we hope that your parents are much better now. Also, I will like to thank you for your time of sharing your experience at Marriott Tijuana Hotel, for mention Ricardo Luna and Angel, one of our outstanding hosts. Please don´t hesitate to contact... More

Valencia
Contributor
18 reviews 18 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel property overall is a nice hotel especially since they have remodeled the lobby and bar area. The area is quiet and easy to get from the airport and border. Rooms are clean and staff at the property is very helpful. The beef I have with this hotel is that the front desk is not up to American standards.... More

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Zippy1421, We are glad that you loved our new remodeled Lobby and Bar area (Great Room) and that you enjoy the comfort of the room and the staff service. We apologize for the delay in finding a room with two beds, looking at the day that you stay with us we were at a 100% occupancy and we had... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My first time in Mexico and was very nervous for two reasons , my sister was doing surgery and never been to Mexico . Everyone there was so friendly from the staff to the everyone around . Frank from the restaurant was super nice and friendly . And Diego and all that stuff made me feel at home at a... More

Was this review helpful? Yes 1
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Miss. Luzzy U., We are really happy to know that we exceed your expectations during your stay at Marriott Tijuana Hotel. Having a recognition from one of our special guests like you, it´s a joy for us. We hope that your sister are feeling much better from her surgery. Also we would like to thank you for mentioning our... More

Redwood City, California
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed for 3 days there and here are goods and bad Good: Very cooperative staff trying to fix everything from room services to restaurant menu. Drop off to near by locations (the bad part is mentioned below) Did their best to provide us veggie options (bad part is below) Bad: Initially they sold us a room saying with golf... More

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Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear VikCeo, I will like to thank you for your time of sharing your experience at Marriott Tijuana Hotel with us and the rest of the world. We have reviewed the details in your kind comments and found that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in... More

Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here on the way back to the US. Good location when driving accross the border. Friendly and helpful staff, good and secure parking on property. The rooms are not special, but very well kept and clean. I enjoyed the breakfast, actually a better selection than at most Marriotts in the US. i can recommend this hotel for just visiting... More

Was this review helpful? Yes 1
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear valued guest, We are really happy that we exceed your expectations at Marriott Tijuana; I will to share with you that we have an Executive floor with a private access to the Executive Lounge and some complementary benefits like: 1.Daily American Breakfast at the Executive Lounge 2.Coffee and Tea 3.Salad bar, hors d’oeuvres and 2 complementary drinks per Room... More

San Diego, California
1 review
5 of 5 stars Reviewed 4 weeks ago

August 31, 2014, our trip to Tijuana at Marriot hotel was good, Marriot hotel was nice and clean, friendly staff, but the Queen bed was not large enough. I was surprised to see Revolution street was quiet in the afternoon hours, it used to be very busy a decade ago when I visited there. Also stopped by Plaza Rio Mall,... More

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Soh K, Thank you for your comments, we would have it present for future renovations. Let me mention that we have rooms with a King bed size and also Juniors Suits with a King bed and a sofa bed. Hope you can come back again and enjoy of our Great Room which was renovated some days ago and it’s... More

Riverview, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Marriott, Tijuana from August 18th onward for a couple of days. I have never experienced the level of service I had received there in any other hotel. The staff were always more than accommodating, always there to help you with whatever your needs were. The rooms very very well kept and clean, and the dining room... More

Was this review helpful? Yes
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Miss. Mary Ann, Thank you so much for your great comments about Marriott Tijuana Hotel. Mention one of our hosts in your comments to us it is an honor because serving to our guests is our priority. Hope you can visit us soon and enjoy of the new facilities like: The Great Room, The Business Center, Deli and the... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I have been staying here while working and feel like I have a new family. This has become my home away from home. It is so hard to be away from home often for long periods of time, but truthfully I miss the staff here when I go home. It feels good every time I return and they greet me... More

Was this review helpful? Yes 1
Sara S, Guest Service at Marriott Tijuana, responded to this review

Dear Jon D, It´s a pleasure for us to have a valued guests like you Mr. Jon, every time we try our best to serve you like you deserve, because we know that being away from home is difficult from most of our guests. Hope you can visit Marriott Tijuana one time with your family and enjoy of our facilities... More

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Additional Information about Marriott Tijuana

Address: Blvd Agua Caliente 11553, Tijuana 22420, Mexico (Formerly Emporio Tijuana)
Location: Mexico > Baja California > Baja California Norte > Tijuana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott Tijuana 4*
Number of rooms: 209
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Also Known As:
Marriott Tijuana Hotel Tijuana
Tijuana Marriott

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