We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 39 Tijuana hotels

Hotel Pueblo Amigo Plaza & Casino

3.0 of 5 Hotel   |   Via Oriente 9211 | Zona del Rio, Tijuana 22320, Mexico
Hotel amenities
Save Saved
You added Hotel Pueblo Amigo Plaza & Casino to your Saves list
Hotel Pueblo Amigo Plaza & Casino
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
73%
Ranked #6 of 39 hotels in Tijuana
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Jimmy C Minneapolis, Minnesota
  • Overview
  • Reviews (88)
  • Photos (82)
  • Amenities
  • Q&A
  • Room tips (19)
  • Location
  • More
Write a Review

88 people have reviewed this hotel

Traveler rating
    40
    24
    13
    6
    5
See reviews for
12
18
17
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

*** Stayed Sept. 2013*** I’ll be short and sweet about my stay here. Clean, easy to get taxi, good and helpful staff, there is always someone to help you when you need someone and area where the casino is, is very nice as well. I’d have no problem coming back seeing is I usually go to San Diego 3-4 times... More

Was this review helpful? Yes
Dayton, Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 4, 2014

Excellent location near the border. Very helpful staff, friendly and courteous at all times. Good on-site restaurant. Nice clean rooms. There is a taxi stand in front of the Hotel, so transport is no problem. Price is reasonable.

Was this review helpful? Yes 4
HotelPuebloAmigo, Gerente at Hotel Pueblo Amigo Plaza & Casino, responded to this review

Dear Guest, Thank you for sharing with us your experience at Pueblo Amigo Hotel Plaza and Casino. It is a pleasure to know that Pueblo Amigo Plaza and Casino has covered your expectations. We look forward to have the opportunity to welcome you again in this your hotel. Please do not hesitate to contact me if there is anything we... More

Bakersfield, California
1 review
5 of 5 stars Reviewed April 5, 2014 via mobile

My sister and I stayed in this hotel twice this year 14 days in total, this hotel was recommended by r surgeon to stay and he's very right ..our experienced in this hotel was very positive.. And I'm not a person who can be easily please ... Very clean accommodating and their price is very reasonable with d amenities that's... More

Was this review helpful? Yes
HotelPuebloAmigo, Gerente at Hotel Pueblo Amigo Plaza & Casino, responded to this review

Dear Guest: For us it is a joy to receive comments like yours, Since one of our main objectives is the overall satisfaction of our guests I will gladly share your comments with Carlos Flores, I'm sure it will motivate him to feel proud of his work. Sincerely, Cintya Gutierrez reservaciones@hotelpuebloamigo.com More

Los Angeles, California
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 18, 2014

But, had to leave after one day (paid for two, but...) First, booked through "Hotel.com" (never again). Paid for a "suite", but upon arrival, the hotel said was full and put me in front of elevator (but, same price!) There was no heat and was cold out. After three calls for heat, and no response, I gave up. (I would... More

Was this review helpful? Yes 4
HotelPuebloAmigo, Gerente at Hotel Pueblo Amigo Plaza & Casino, responded to this review

Dear Guest: Thank you for taking the time to share your experience at Pueblo Amigo Hotel Plaza and Casino. I apologize that your recent stay was not satisfactory and appreciate your feedback. You are a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking immediate corrective steps... More

Johnson City, Tennessee
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 27, 2014

My trip to Tijuana was very nice and much of that becuase of my stay at the Pueblo Amigo. Honestly have no negative comments. All the staff were very nice and accomodating. The rooms and service were great! and the cost of my stay was very fair and reasonable. Just an overall good experience in a nice hotel with professional... More

Was this review helpful? Yes 1
Long Beach
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2013

This casino is right next to the border and is so convenient. The rooms are new on the 1st and 2nd floors. The hospitality is amazing and everyone is so helpful and polite. The gaming is awesome! True Vegas style gambling.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 1, 2013 via mobile

My husband stayed here for thanksgiving weekend. It was so much fun. Everyone was sooo helpful! They went out of their way to help. The food in the restaurant is delicious. Very tasty. We had a marvelous weekend. So much to do, but we also enjoyed staying in the premises. The drinks at the bar are good and we got... More

Was this review helpful? Yes 2
Fallbrook, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2013

We stayed at the Hotel Pueblo Amigo for three days in September 2013 and really enjoyed the friendly and professional staff. The food was excellent, the casino was fun, and the overall service was great!

Was this review helpful? Yes 2
Las Vegas
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 5, 2013 via mobile

The hotel is a former Holiday Inn, probably 40 years old. My room had not undergone a remodel, save for a new tv and bed, since it was built. Bath fixtures were rusted and worn and the toilet emitted a foul smell. The carpet was worn and the room lacked promised amenities like a coffee maker. The hotel atrium is... More

Was this review helpful? Yes 5
PuebloAmigoHotel, Gerente at Hotel Pueblo Amigo Plaza & Casino, responded to this review

RodriguezLasVegas, We appreciate your comments. I have always consider them as a tool for improvement. Since the opening as Holiday Inn 19 years ago, we are proud to announce one more renovation for our Property. As I learned of your experience, I have to say that was a terrible exception rather than the rule. Unfortunately we stared with an ambitious... More

LA
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2013

I just got back from TJ and had a grand stay of a time at Hotel Pueblo Amigo, which is not far from the border or downtown. I was in TJ for med purposes, I needed cataract surgery and opted to get a 2nd opinion in TJ. The med office Codex Vision referred me to Pueblo Amigo as a good... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hotel Pueblo Amigo Plaza & Casino, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Pueblo Amigo Plaza & Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Pueblo Amigo Plaza & Casino

Address: Via Oriente 9211 | Zona del Rio, Tijuana 22320, Mexico
Location: Mexico > Baja California > Baja California Norte > Tijuana
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Pueblo Amigo Plaza & Casino 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Tingo, TravelClick, BookingOdigeoWL, Travelocity, Venere and Otel so you can book your Hotel Pueblo Amigo Plaza & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Pueblo Amigo Plaza And Casino
Hotel Pueblo Amigo Plaza Tijuana
Pueblo Amigo Hotel
Pueblo Amigo Tijuana

82 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (36)
Viewed
View from room (4)
Viewed
Hotel & grounds (20)
Viewed
Family/play areas (2)
Viewed
Dining (1)
Viewed
Room/suite (2)
Viewed
1:25
Videos (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (13)
Viewed
Dining (5)
Viewed
Other (24)

Amenities

Bar / Lounge Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Pueblo Amigo Plaza Hotel & Casino is ideally situated in the exclusive Zona Río, part of the most important commercial and financial area in the city of Tijuana. It is the closest hotel to the U.S. border and is within minutes of strategic points such as Tijuana's International Airport and the city of San Diego.Hotel Pueblo Amigo boasts the famous "El Patio Restaurant" its daily breakfast buffet is traditional and well renown by locals. The prpperty offers unique in-house entertainment featuring a Sports Center, Casino and gaming rooms. High Technology is also available with WiFi In-Rooms and most public areas. We are happy to provide many other amenities including: a bilingual staff, private parking, round-the-clock security, Meeting and Banquet Rooms and a free shuttle to the U.S. border. Near the Hotel, there are two of the main hottest spots for dancing and enjoying the music of the moment, Alebrijes and Pasha! the best antros as of today, only at Pueblo Amigo. ... more   less 
Number of rooms
107

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer