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Hotel Pueblo Amigo Plaza & Casino

Certificate of Excellence
Via Oriente 9211 | Zona del Rio, Tijuana 22320, Mexico
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Hotel Pueblo Amigo Plaza & Casino
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Hotel Pueblo Amigo Plaza & Casino
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112 reviews from our community

Traveler rating
    49
    29
    19
    7
    8
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

The hotel is very close to the U.S border and in a safe location that is not hard to find. The only problem I encountered was during check-in. I was traveling with family celebrating a special occassion and my room was not ready at 3:00pm. I had to wait in the lobby for well over 45 minutes until the room... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at Pueblo Amigo with my beutiful gal for a fun weekend. I cannot complain. Service was very good. Safe valet parking, nice entrance greeting, clean rooms, prompt room service at 2am, no issue with AC, good for weekend of romance. It has a fun casino too with a very nice bar to drink. After a night of romance, my... More 

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Huntington, West Virginia
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is clean and has a casino in the lobby for those who are inclined to gamble. Overall the facilities are well kept and hotel parking is adjacent to additional parking in the Plaza Pueblo Amigo lot. One of the best street taco stands in TJ, Birria Amigo, is just down the street facing Via Oriente. On Sundays the... More 

Was this review helpful? Yes 2
Los Angeles
Top Contributor
117 reviews 117 reviews
34 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed February 8, 2015

Our group of 5 stayed one pleasant Sunday night here. Everything about our stay was fine overall. This is a 3 star hotel with basic amenities. We reserved 2 rooms. After a stressful checkin. Where we had to desperately try to log onto their wifi to forward our email reservation to them, because they could not find us in their... More 

Was this review helpful? Yes 1
Anaheim, California, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 13, 2015

Someone recomended the Pueblo Amigo to me, but at the entrance people were very nice and seem profesional. The service at the casino was very poor, employees standing all over the place talking to each other but when I asked were to cash the cupon for the casino 4 different employees send me to the wrong place and when I... More 

Was this review helpful? Yes 1
California's Wine Coast Country, California
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 29, 2014

Hotel location is nice, but the front desk personal is totally horrible. wifi never sync , amenities is limited, people at this location need to be more polite also very noisy due casino inside, at that time i defensibly move to a better hotel i choose the gran hotel tijuana , i am very happy and highly recommended and offer... More 

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Los Angeles, California
Contributor
18 reviews 18 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 27, 2014

I recently stayed at Hotel Pueblo Amigo after a prolonged absence. The room had been refurbished and the wifi worked a lot better than it had before. These are the positives. But the room was very cold on a chilly Tijuana night (i.e. the heater did not work very well), there was still no safe in the room, and the... More 

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Fremont, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 18, 2014

Man, the worst wi-fi experience EVER. I needed to do some work, but the wi-fi drops out constantly and was slow when it DID work. They moved me closer to the elevator trying get me closer to the router. FAIL. Then, they tried to hook up my LAN cable. What a joke; the "socket" was empty, just like in the... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 2, 2014

The hotel is very nice and clean. I would have like a quieter area as we were on the first floor room 108 and could hear the noise from the casino and outdoor. I had a headache and the noise didn't help and surely didn't give me a sound sleep. I also never got access to the internet as it... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2014

Place is safe, lobby nice and clean, friendly stuff speaks English, breakfast buffet excellent w live music. Air conditioned rooms clean and very nice. 2 bottles of water provided daily. Casino - lots of slots machines, table games - poker, black jack, roulette. One crap table, probably not a favorite game in here coz the table was "closed". It's very... More 

Was this review helpful? Yes 1
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