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Hotel Pueblo Amigo Plaza & Casino

3.0 of 5 Via Oriente 9211 | Zona del Rio, Tijuana 22320, Mexico
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Hotel Pueblo Amigo Plaza & Casino
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Hotel Pueblo Amigo Plaza & Casino
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99 reviews from our community

Traveler rating
    45
    26
    15
    7
    6
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14
18
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fremont, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Man, the worst wi-fi experience EVER. I needed to do some work, but the wi-fi drops out constantly and was slow when it DID work. They moved me closer to the elevator trying get me closer to the router. FAIL. Then, they tried to hook up my LAN cable. What a joke; the "socket" was empty, just like in the... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 2, 2014

The hotel is very nice and clean. I would have like a quieter area as we were on the first floor room 108 and could hear the noise from the casino and outdoor. I had a headache and the noise didn't help and surely didn't give me a sound sleep. I also never got access to the internet as it... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed October 21, 2014 via mobile

Place is safe, lobby nice and clean, friendly stuff speaks English, breakfast buffet excellent w live music. Air conditioned rooms clean and very nice. 2 bottles of water provided daily. Casino - lots of slots machines, table games - poker, black jack, roulette. One crap table, probably not a favorite game in here coz the table was "closed". It's very... More 

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Panama
Top Contributor
63 reviews 63 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 26, 2014

This is actually a great place to stay that is not far from the border crossing at San Ysidro. You can book for under $70 if you pay ahead. As far as gambling its not the best. It is sub-par that of US Native American casinos. They have slot machines and a sports book. The best thing to do here... More 

Was this review helpful? Yes 2
HotelPuebloAmigo, Gerente at Hotel Pueblo Amigo Plaza & Casino, responded to this review

Dear K_Mennem, Thank you for your time that you spend sharing your experience at Pueblo Amigo Plaza & Casino Tijuana with us and many travelers. Is a pleasure for us to know that we have cover your expectations. We would definitely forward your opinion about the casino to the manager there. If you need any future help, please don´t hesitate... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 24, 2014 via mobile

We stayed 2 nights & were very impressed by Staff & Hotel. Clean, good food, perfect location! We will definitely stay again! The have fast lane passes to get you thru the border in less than 30 minutes. A definite plus!

Was this review helpful? Yes 3
HotelPuebloAmigo, Gerente at Hotel Pueblo Amigo Plaza & Casino, responded to this review

Dear Guest, Thank you for your great comments about Pueblo Amigo Hotel Plaza & Casino Tijuana , it would help many travelers to choose Pueblo Amigo when they are traveling to the City of Tijuana. Plus, it shows that we are on the correct way. Don´t hesitate to contact me if you need help with any reservation or special request... More 

Orlando, Florida
Top Contributor
160 reviews 160 reviews
51 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed August 6, 2014

I stay in this Hotel for a night, and was really god, the beds are very comfortable and my rooms was very big, it smell a little bit a cigarette, but I suppose is for the casino down stairs, I was very tired so I didn't note the noise of the coin machine, the breakfast is very good, you have... More 

Was this review helpful? Yes 1
HotelPuebloAmigo, Gerente at Hotel Pueblo Amigo Plaza & Casino, responded to this review

Dear Anatayla, We are really happy that you take your time to share with us your experienced at Pueblo Amigo Hotel Plaza & Casino. Please be sure we are constantly working on eliminating cigarette smell in the rooms , we know that this is very important for Most of our guests. We hope you can come back and enjoy of... More 

Minneapolis, Minnesota
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 18, 2014

*** Stayed Sept. 2013*** I’ll be short and sweet about my stay here. Clean, easy to get taxi, good and helpful staff, there is always someone to help you when you need someone and area where the casino is, is very nice as well. I’d have no problem coming back seeing is I usually go to San Diego 3-4 times... More 

Was this review helpful? Yes 1
HotelPuebloAmigo, Gerente at Hotel Pueblo Amigo Plaza & Casino, responded to this review

Dear Jimmy, Thank you very much for your feedback! we appreciate your visit and hope to have the pleasure to serve you again soon .. Best Regards Cintya Gutiérrez Díaz Gerencia de Reservaciones 01(664)-6242713 MEX-01800.0266386 USA-1800.386.6985 More 

Dayton, Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 4, 2014

Excellent location near the border. Very helpful staff, friendly and courteous at all times. Good on-site restaurant. Nice clean rooms. There is a taxi stand in front of the Hotel, so transport is no problem. Price is reasonable.

Was this review helpful? Yes 4
HotelPuebloAmigo, Gerente at Hotel Pueblo Amigo Plaza & Casino, responded to this review

Dear Guest, Thank you for sharing with us your experience at Pueblo Amigo Hotel Plaza and Casino. It is a pleasure to know that Pueblo Amigo Plaza and Casino has covered your expectations. We look forward to have the opportunity to welcome you again in this your hotel. Please do not hesitate to contact me if there is anything we... More 

Bakersfield, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2014 via mobile

My sister and I stayed in this hotel twice this year 14 days in total, this hotel was recommended by r surgeon to stay and he's very right ..our experienced in this hotel was very positive.. And I'm not a person who can be easily please ... Very clean accommodating and their price is very reasonable with d amenities that's... More 

Was this review helpful? Yes 1
HotelPuebloAmigo, Gerente at Hotel Pueblo Amigo Plaza & Casino, responded to this review

Dear Guest: For us it is a joy to receive comments like yours, Since one of our main objectives is the overall satisfaction of our guests I will gladly share your comments with Carlos Flores, I'm sure it will motivate him to feel proud of his work. Sincerely, Cintya Gutierrez reservaciones@hotelpuebloamigo.com More 

Los Angeles, California
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 18, 2014

But, had to leave after one day (paid for two, but...) First, booked through "Hotel.com" (never again). Paid for a "suite", but upon arrival, the hotel said was full and put me in front of elevator (but, same price!) There was no heat and was cold out. After three calls for heat, and no response, I gave up. (I would... More 

Was this review helpful? Yes 4
HotelPuebloAmigo, Gerente at Hotel Pueblo Amigo Plaza & Casino, responded to this review

Dear Guest: Thank you for taking the time to share your experience at Pueblo Amigo Hotel Plaza and Casino. I apologize that your recent stay was not satisfactory and appreciate your feedback. You are a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking immediate corrective steps... More 

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Additional Information about Hotel Pueblo Amigo Plaza & Casino

Address: Via Oriente 9211 | Zona del Rio, Tijuana 22320, Mexico
Location: Mexico > Baja California > Baja California Norte > Tijuana
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Pueblo Amigo Plaza & Casino 3*
Number of rooms: 107
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Also Known As:
Hotel Pueblo Amigo Plaza Tijuana
Hotel Pueblo Amigo Plaza And Casino
Pueblo Amigo Hotel
Pueblo Amigo Tijuana

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