We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 38 Tijuana hotels

Hotel Lucerna

3.5 of 5 Hotel   |   Paseo de los Heroes 10902 | Zona Rio, Tijuana 22320, Mexico
Hotel Lucerna
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save Saved
You added Hotel Lucerna to your Saves list
80%
Ranked #2 of 38 Hotels in Tijuana
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Dallas B
Write a Review

123 reviews from our community

Traveler rating
    55
    42
    9
    3
    14
See reviews for
21
24
11
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (123)
  • Mar-May only
    (24)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (24)
All months
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It was my first stay at the Hotel Lucerna as a Canadian. I can not say enough about this hotel, its staff and the atmosphere. I stayed in the Executive Suites.....I felt relaxed, cared for and safe. My room was modern,spotless,the bed was very comfortable and the view from my room was breathtaking. Every staff member was couteous, caring and... More

Was this review helpful? Yes 1
Warsaw, Poland
Top Contributor
203 reviews 203 reviews
36 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very friendly hotel and very good service. The rooms are slightly outdated, but the pool, patio area and central location make up for it. Excellent breakfast. The exercise room could use a bit of an overhaul, but who needs that when you're in Mexico and there's so much to see!

Was this review helpful? Yes 1
Austin, Texas, United States
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

SERVICE: My mother was diagnosed with cancer and we came to Tijuana for treatment. We are so happy that the Dr recommended Hotel Lucerna! This has been a difficult time for our family but the staff and service at Lucerna has made it a very pleasant experience. We have been here over 4 weeks and I cannot say enough good... More

Was this review helpful? Yes 3
Austin, Texas, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 9, 2014

My wife was diagnosed with cancer and we chose to go to Mexico for her treatment. This was a difficult time for my family and we are so happy that the Dr at the clinic recommended the Lucerna. From the moment of arrival, the staff has been very friendly and accommodating, especially the concierge, Carolina. My wife and daughter feel... More

Was this review helpful? Yes 3
Williamsburg, Virginia
Top Contributor
186 reviews 186 reviews
28 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed September 8, 2014

We stayed at the Lucerna for three weeks while my wife was undergoing treatment for Cancer at the Stella Maris Clinic (Dr. Alvarez) in Tijuana. We have stayed at many hotels that were considered top notch but none have come close to the level of service provided by the Lucerna. The hotel's staff will go out of their way to... More

Was this review helpful? Yes 3
Beijing
Top Contributor
58 reviews 58 reviews
16 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed September 1, 2014

It is always a pleasure to go back at the Hotel Lucerna in Tijuana. It is a great location (In front of Starbucks and a small supermarket), nice rooms, fantastic breakfast at reasonable rates. The Italian restaurant in the hotel is of very good quality.

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 5, 2014 via mobile

I were staying here cause I had surgery in Tijuana and my room was lovely very clean the bed was comfortable over all this was a very nice hotel and I would come back again the service was great and everybody was friendly

Was this review helpful? Yes 3
New York
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 3, 2014

Had a lovely stay here in July, however extra charges have been made to my credit card which the front desk said was being "held" incase we wanted room service etc. and that it would be reimbursed at checkout. Money still hasn't been put back into my account and attempts to email them have been ignored.

Was this review helpful? Yes 6
Cancun
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 8, 2014

This hotel has outstanding amenities and you receive good value for your money. It is located in a very safe zone and close to the border. The pool area is very well kept and the restaurants are great and reasonably priced. Definitely the place to stay whether you come for business or leisure.

Was this review helpful? Yes
Maritza M, Director General at Hotel Lucerna, responded to this review
Google Translation

Agradecemos sus amables comentarios , esperamos muy pronto tener nuevamente el placer de atenderle!! Cordialmente More

Orlando, Florida
Top Contributor
156 reviews 156 reviews
50 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed July 8, 2014

I stay in this Hotel for 3 nights is very well located, near to the US border and 15 min away from the airport, when I arrive the personal is friendly however the lady in the front desk was a little bit distracted with some gossipy between she and her partner. The room was nice and clean I have a... More

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Lucerna? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Lucerna

Address: Paseo de los Heroes 10902 | Zona Rio, Tijuana 22320, Mexico
Location: Mexico > Baja California > Baja California Norte > Tijuana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Lucerna 3.5*
Number of rooms: 168
Reservation Options:
TripAdvisor is proud to partner with Priceline, Expedia, Travelocity, Booking.com, Orbitz, Hotels.com and Odigeo so you can book your Hotel Lucerna reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lucerna Hotel Tijuana
Hotel Lucerna Tijuana

47 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Pool/beach area (6)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (2)
Viewed
Room/suite (2)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay