We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 39 Tijuana hotels

Hotel Lucerna

3.5 of 5 Hotel   |   Paseo de los Heroes 10902 | Zona Rio, Tijuana 22320, Mexico
Hotel amenities
Save Saved
You added Hotel Lucerna to your Saves list
Hotel Lucerna
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
80%
Ranked #3 of 39 hotels in Tijuana
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Javier R Cancun
  • Overview
  • Reviews (113)
  • Photos (36)
  • Amenities
  • Q&A
  • Room tips (20)
  • Location
  • More
Write a Review

113 people have reviewed this hotel

Traveler rating
    51
    38
    9
    1
    14
See reviews for
17
23
10
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
Cancun
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has outstanding amenities and you receive good value for your money. It is located in a very safe zone and close to the border. The pool area is very well kept and the restaurants are great and reasonably priced. Definitely the place to stay whether you come for business or leisure.

Was this review helpful? Yes
Maritza M, Director General at Hotel Lucerna, responded to this review
Google Translation

Agradecemos sus amables comentarios , esperamos muy pronto tener nuevamente el placer de atenderle!! Cordialmente More

Orlando, Florida
Top Contributor
143 reviews 143 reviews
43 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay in this Hotel for 3 nights is very well located, near to the US border and 15 min away from the airport, when I arrive the personal is friendly however the lady in the front desk was a little bit distracted with some gossipy between she and her partner. The room was nice and clean I have a... More

Was this review helpful? Yes
Los Angeles, California
2 reviews
3 of 5 stars Reviewed 3 weeks ago

My first time at this hotel was pleasant that's why I came back, my second was ok. I checked in on May 31st checked out June 1st. My card was declined at the front desk so I went ahead and payed cash for the room. (A room which I didn't pay for, I payed for the deluxe and got a... More

Was this review helpful? Yes
Oakland, California
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

since the moment you walk in . there is always someone willing to help with your needs . they explain to you about the gym. the swimming pool, the nice restaurant, named RIVOLI .. the food is just delicious . i definitely want to come back .. to this magical place . there are many others places around but nothing... More

Was this review helpful? Yes 10
Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 11, 2014

We went on a quick Tijuana trip over the weekend from LA. There are many hotels all over the city and Lucerna stood out. We checked in and the gentleman in the front that showed us the room was very sweet and charming. The rooms were decent in size and the bed was pretty comfy. The entire hotel has a... More

Was this review helpful? Yes 3
Temple City, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 6, 2014

All I have to say is that this hotel met my expectations n more...Starting with Luigi at the reception, he was so attentive as soon as we got there, n Fernando the bell sir...he showed us to our room n explained to us the hotel amenities. Eduardo at the restairant give us great suggestions for meat Lovers restaurant; unfortunately we... More

Was this review helpful? Yes 1
North Ogden, Utah
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 19, 2014

We have stayed here twice now, and have only had wonderful experiences. The staff are all so solicitous and helpful. The beds are fabulous and the decor perfect. The restaurant is very good and has a great menu. We recommend this hotel with open hearts!

Was this review helpful? Yes 1
Mansfield
Top Contributor
82 reviews 82 reviews
14 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed April 13, 2014

I stayed here in April and am still staying here as I write. I've been here 3 days, all the team are great and the food excellent too. Hotel Lucerna knocks the socks off places that charge twice as much. Very close to the border, (about 10 minutes), lovely pool area, 24 hour room service, mall, supermarket and cinema 5... More

Was this review helpful? Yes 1
Mexico City, Mexico
Top Contributor
52 reviews 52 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 21, 2014

This hotel is not new, it is an old traditional hotel. They have done an incredible job in the hotel and it looks like a hotel form any part of the world. Beautiful rooms and installations. Once there are done it is going to look incredible. great service.

Was this review helpful? Yes 1
San Clemente, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 17, 2014

I walk across and take a taxi ($5us) I have stayed here on 2 trips 12/2013 & 1/2014. during second trip the main tower was being renovated. I am there for business and the wifi is great. Room service is quick and food is acceptable. My business is dependent on access to wifi in hotel and I have never had... More

Was this review helpful? Yes 3
Owners: What's your side of the story?
If you own or manage Hotel Lucerna, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Lucerna? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Lucerna

Address: Paseo de los Heroes 10902 | Zona Rio, Tijuana 22320, Mexico
Location: Mexico > Baja California > Baja California Norte > Tijuana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Lucerna 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Hotels.com, Priceline, HotelsClick, Despegar.com, Agoda, BookingOdigeoWL and Venere so you can book your Hotel Lucerna reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lucerna Hotel Tijuana
Hotel Lucerna Tijuana

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Pool/beach area (5)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (2)
Viewed
Room/suite (2)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Dining (1)
Viewed
Other (13)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
168

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer