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Hotel Lucerna

Certificate of Excellence
Paseo de los Heroes 10902 | Zona Rio, Tijuana 22320, Mexico
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Hotel Lucerna
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Hotel Lucerna
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148 reviews from our community

Traveler rating
    68
    50
    11
    3
    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Monterrey, Mexico
Top Contributor
59 reviews 59 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

this is a very old Hotel in Tijuana and traditional, the lobby and the restaurant is very good and is just restored, but the rooms are kind of small and the badroom is so small, the TV never works, and I ask for some towels that never arrived, so has a lot of issues, the food is pretty good, and... More 

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 1 week ago

I have stayed at this hotel multiple times and loved it. I had a surgery schedule and the night before called the doctor to tell him I had a Headcold and he cancelled the surgery. 100% support and understand but when I called the hotel to move my hotel reservation to the following week when I would be better and... More 

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San Clemente, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Recently renovated, the hotel grounds, common areas and room were comfortable and stylish. Everyone was very friendly and the service was great I locked my keys in the car and they found me a locksmith who was there to open my car in less than ten minutes. The buffet breakfast was very good with fresh seafood, pastries, cheese & deli... More 

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San Diego, California
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I'd compare the Lucerna to a Hilton or Marriott in the States. A step nicer than a solid business hotel. Pleasant setting, nice pool area, pretty grounds. The rooms are nice-basic. Just hotel rooms. Nice bar. Location is away from the tourist impact zone, in a good way, and convenient to some very good restaurants. The basic rooms seem to... More 

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ok
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed on 5th floor (which has its own butler service), great for breakfast, dinner snacks and drinks. Even without it, the facility has a variety of services for food (Italian onsite), bar and dining area. Five star type of place and near the mall!

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Athens, Greece
Top Contributor
80 reviews 80 reviews
32 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 4 weeks ago

i used the room for a day-stay only. Clean modern rooms, fast wifi, courteous staff. The meeting facilities were ok for small meeting, but would not do something elaborate. As in other Lucerna chain hotels, checkin-out was problematic as it took too long and the staff seemd undertrained.

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Vegreville
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel is quite a gem. Awesome service in all areas, and plenty of staff available to accommodate your needs. There is a pool and a few lounge chairs if you want to sit back and relax. The room we had was basic, but clean. The only disappointment was no safe. There are two restaurants to choose from and they... More 

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Nova Scotia
2 reviews
5 of 5 stars Reviewed March 15, 2015

Love this hotel. We are currently in Tijuana for Cancer treatments and first stayed here a few weeks ago while waiting to go to an apartment. We had already been at two previous hotels but did not get the comfort or service we received here. We decided to splurge and go to the 5th floor which was so worth it.... More 

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SF Bay Area
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 15, 2015

Husband and I did a quick trip to Tijuana for some food and shopping, and we stayed at the Hotel Lucerna. It was great! Very close to the restaurant Mision 19, where we had a dinner reservation. Not only a lovely hotel with charming service, but the breakfast buffet was awesome! All kinds of local delicacies...we look forward to a... More 

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Senior Contributor
21 reviews 21 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 26, 2015

Fantastic breakfast and service. Stayed here 2x in the month of February. First time I did not have hot water, but the second visit was perfect. Such a pretty hotel and very close to fine dining. I will stay here again if I visit Tijuana again.

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