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All 40 Tijuana hotels

Hotel Lucerna

3.5 of 5 Hotel   |   Paseo de los Heroes 10902 | Zona Rio, Tijuana 22320, Mexico
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Hotel Lucerna
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Ranked #2 of 40 Hotels in Tijuana
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Donna S
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135 reviews from our community

Traveler rating
    61
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    11
    3
    15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

love this hotel and the staff very friendly great location and walking friendly when by myself Come to Tijuana for great medical treatment and new teeth Thanks Dr Luis Lugo And Dr Ponce and Dr Garcia. I was not paid to say this stumble on the doctors and this great hotel by accident but love it and will travel here... More 

Was this review helpful? Yes 1
Portola Hills
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm not giving it the best rating, since the room we stayed had issues with the heating furnace and once it reached the desired temperature the fan kept on, and cool down the room. It was annoying the noise plus the room getting colder.

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Wasilla, AK
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 17, 2014

hotel was very clean, welcoming and in a great location. Most of the staff speaks very good English and always willing to help. There's plenty of options to eat and you cato several to several restaurants in the area.

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Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 16, 2014 credit card Amex Card Member Review

Had booked well ahead and got to TJ at 2 only to sit around until after 5 when the rooms were ready. We paid much more than other members in our party do check around for best rates. Worth being on the concierge level for lounge and food. Alcohol costs additional if you on the concierge level though. Family has... More 

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Tijuana, Baja California, Mexico
Contributor
13 reviews 13 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 15, 2014

I stayed here last month and now again. I love LUCERNA SELECT. I have not stayed in the other rooms but 5th floor is where you want to be. Butler service drinks, alcohol, snacks, coffee cookies the works. If you are going to Tijuana make sure to stay at Lucerna and make sure you get the Lucerna select.

Was this review helpful? Yes 2
Portland
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 14, 2014

My mother and I stayed at Hotel Lucerna Dec. 03 - Dec. 05, 2014. We were treated very well by the hotel staff. The staff is friendly, professional and very helpful. The remodeled rooms are lovely - be sure to ask for a remodeled room. The older rooms are a bit dated. The hotel concierge, Carolina is very knowledgeable about... More 

Was this review helpful? Yes 3
Atlanta, Georgia, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 28, 2014

This is my second time at this hotel. I came several years ago with my kids. Each time I have come it has been for immigration purposes. The staff is very helpful. I have ordered room service and it is quick and friendly. The room is clean and no odd smells like other places. We feel very safe and since... More 

Was this review helpful? Yes 2
Tijuana, Baja California, Mexico
Contributor
13 reviews 13 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 9, 2014

I stayed on the 5th floor which is Lucerna Select. I stayed for two days. Service was amazing. There was some confusion because the room description is different online from what you actually get. Just check that what you pay is the room you get. Our reservation said "1king bed and two queen beds" we got two double beds. That... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 15, 2014

It was my first stay at the Hotel Lucerna as a Canadian. I can not say enough about this hotel, its staff and the atmosphere. I stayed in the Executive Suites.....I felt relaxed, cared for and safe. My room was modern,spotless,the bed was very comfortable and the view from my room was breathtaking. Every staff member was couteous, caring and... More 

Was this review helpful? Yes 3
Warsaw, Poland
Top Contributor
225 reviews 225 reviews
39 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed October 3, 2014

A very friendly hotel and very good service. The rooms are slightly outdated, but the pool, patio area and central location make up for it. Excellent breakfast. The exercise room could use a bit of an overhaul, but who needs that when you're in Mexico and there's so much to see!

Was this review helpful? Yes 4
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Additional Information about Hotel Lucerna

Address: Paseo de los Heroes 10902 | Zona Rio, Tijuana 22320, Mexico
Location: Mexico > Baja California > Baja California Norte > Tijuana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Lucerna 3.5*
Number of rooms: 168
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Also Known As:
Lucerna Hotel Tijuana
Hotel Lucerna Tijuana

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