We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Lucerna

Certificate of Excellence
Paseo de los Heroes 10902 | Zona Rio, Tijuana 22320, Mexico
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hotel Lucerna
Professional photos View all
Browse nearby
Hotel Lucerna
Write a Review

157 reviews from our community

Traveler rating
    73
    51
    12
    4
    17
See reviews for
26
33
12
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (157)
  • Mar-May only
    (42)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (37)
All months
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

We reserved a room (at a higher rate) with a garden view and were given a parking lot view. After that, we were changed to a pool view, which was OK, but no garden. Unfortunately that night was a cold one in Tijuana and the heat did not work. The suggested solution: they would bring more blankets. When we said... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I and our 8 year old son stayed here for 3 weeks while my husband had cancer treatment at Stella Maris. We were a little out of place at first, especially not knowing the language, but with help from the staff we felt at home after a short time. Fernando got us settled in our room, which... More 

Was this review helpful? Yes
Seattle, Washington
Top Contributor
133 reviews 133 reviews
14 hotel reviews
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time visitor to Tijuana. Not sure what to expect. This hotel was way better than I expected. If you have been to Las Vegas, this hotel is very similar to The Mirage or MGM Grand. Very nice rooms, hallways, lobby, bar. Staff are amazing and treat you terrific. Pool is cold but my kids still swam. Restaurant and bar... More 

Was this review helpful? Yes 1
Woodland Hills, CA
Senior Contributor
48 reviews 48 reviews
36 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I don't know what I was expecting for such a reasonable price, but this hotel exceeded my expectations in every way. The staff were very friendly and helpful from beginning to end. The room was beautifully decorated and very contemporary in style. We ate dinner outdoors at the Rivoli by the pool, and the duck was delicious, and the drinks... More 

Was this review helpful? Yes
Ese Equis
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Top notch, as good as it gets! We booked a deluxe King room, we were impressed. The room was well lit, clean, modern and quiet. Climate control was efficient and the bathroom had a ceiling shower head. The staff at the front desk, in the restaurants, on the premises, were courteous. The hotel grounds and lobby are well maintained. Lastly... More 

Was this review helpful? Yes
Monterrey, Mexico
Top Contributor
70 reviews 70 reviews
35 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 11, 2015

this is a very old Hotel in Tijuana and traditional, the lobby and the restaurant is very good and is just restored, but the rooms are kind of small and the badroom is so small, the TV never works, and I ask for some towels that never arrived, so has a lot of issues, the food is pretty good, and... More 

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed April 9, 2015

I have stayed at this hotel multiple times and loved it. I had a surgery schedule and the night before called the doctor to tell him I had a Headcold and he cancelled the surgery. 100% support and understand but when I called the hotel to move my hotel reservation to the following week when I would be better and... More 

Was this review helpful? Yes 1
San Clemente, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 30, 2015

Recently renovated, the hotel grounds, common areas and room were comfortable and stylish. Everyone was very friendly and the service was great I locked my keys in the car and they found me a locksmith who was there to open my car in less than ten minutes. The buffet breakfast was very good with fresh seafood, pastries, cheese & deli... More 

Was this review helpful? Yes 1
San Diego, California
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 24, 2015

I'd compare the Lucerna to a Hilton or Marriott in the States. A step nicer than a solid business hotel. Pleasant setting, nice pool area, pretty grounds. The rooms are nice-basic. Just hotel rooms. Nice bar. Location is away from the tourist impact zone, in a good way, and convenient to some very good restaurants. The basic rooms seem to... More 

Was this review helpful? Yes
ok
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 21, 2015

We stayed on 5th floor (which has its own butler service), great for breakfast, dinner snacks and drinks. Even without it, the facility has a variety of services for food (Italian onsite), bar and dining area. Five star type of place and near the mall!

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

64 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (39)
Viewed
Dining (2)
Viewed
Pool/beach area (11)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (3)
Viewed
Bathroom (2)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
View from room (1)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (7)
Viewed
Dining (3)
Viewed
Other (9)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities