Loved every moment while there. Never expected to feel so at home. Our bed was so comfy. I slept so well. Rooms are super clean and beautiful. Service was excellent. Will go again. -arianna

Hotel check in smooth, staff super nice, rooms were clean. Awesome idea of having the room card/key in a box by the door to turn on the power to the room...great energy saving concept! Don't expect anyone around the hotel (businesses) to speak English though. And also even though the white cabs are cheaper - they are mainly criminals/gang members... More

for the price you pay this is 5 stars ,while in this city dont forget to visit la revu

Extremely comfortable room with working air con, clean beds, dated but not run-down interior, and polite, English-speaking staff. Had a room overlooking the golf course and, further down, the American consulate. Very convenient to downtown Tijuana, to the Mercado Hidalgo, and the Zona Río, and not too far from the airport. You can walk—perfectly safely, though watch out for sidewalks... More

Stayed here during a medical trip to Tijuana, Mexico. The dental clinic was on the lobby floor so staying here was quite convenient. The price $76, was incredible too. The place was clean and what a nice place to recover in. The bed was comfortable and the mini bar had been converted to a regular mini fridge. Loved the bathroom... More

I read all these bad reviews of the hotel, so I was skeptical. I booked through their site a weekend rate that included breakfast, I got to the hotel, and see the hi rate on parking, something that i have forgotten to inquire about, but the front desk person on check-in said for guests it was complementary, great. I got... More

Something is very seriously wrong with this place Impending bankruptcy maybe? Being run by a drug-cartel gang perhaps? Sociopathic management? I stayed there over the 4th of July holiday and everything seemed OK. The light was burnt out in the bathroom, the mattress was squishy but ,no big deal. The exterior is impressive and the interior, especially the "mall" was... More

I've stayed at this hotel nine times over the past three years including a two night stay on the Club Level. Overall, it is a fair value if you book a room using a AAA, AARP or Grand Rewards rate and pay less than $80. The Grand is not a Five Star hotel with superior service or decor. If you... More

I came here for a conference in May. I've read some of the other reviews from 2007, and I can't really agree with them. Maybe the hotel has gone downhill since then. This is easily the poorest price-quality trade off i've seen for some time. Here's why i've suggested this: 1) The name. This hotel was probably grand in the... More