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All 39 Tijuana hotels

Grand Hotel Tijuana

3.0 of 5 Hotel   |   Blvd Agua Caliente 4500 | CP 22420, Tijuana 22420, Mexico
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Ranked #5 of 39 hotels in Tijuana
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68 people have reviewed this hotel

Traveler rating
    23
    27
    14
    2
    2
See reviews for
5
12
5
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I highly recommend staying in the Grand Hotel Tijuana when visiting Tijuana. Our room was beautiful, the beds were very comfortable, and the marble shower was delightful. We couldn't hear our neighbors and the view of the city was breath taking.

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Palm springs
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 13, 2014

I found the next best thing in Tijuana. This hotel is amazing. Their service is great especially at the Plaza Cafe staff is super nice and attentive to your needs.Reception might need a little extra help. Rooms are good with the exception that beds are very low to ground but they give you a duvet, extra sheets and extra blankets... More

Was this review helpful? Yes 2
Carencro, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2014

Great experience staying in the Grand Hotel Tijuana. I was on the 16th level and had a beautiful view of a golf coarse. I couldn't sign on to the internet in the room right away however I went downstairs to the lobby signed on there and then it worked in my room. Changed my stay duration twice and they didn't... More

Was this review helpful? Yes 1
Gerardo D, Manager at Grand Hotel Tijuana, responded to this review

Kary R: Dear Guest, we are proud of reading comments like yours. we take great pride when sharing them with our co-workers. Your insights remind us of our permanent commitment towards complete guest's satisfaction. We are looking forward for your upcoming visit to our property. Thank you for your preference and cooments. More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 24, 2014

Our Second time staying at The Grand Hotel Tijuana. Upon check in they sent up to room 1810 And The room had not been made up. So I called down to the front desk And they were very apoligetic. They then upgraded us to an executive suite on The 31st floor with a city view. The hotel is older but... More

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Gerardo D, Manager at Grand Hotel Tijuana, responded to this review

Valdezmark: We have a great commitment towards our hotel's standars. I'd rather think as an exception rather than the rule, on the unfortunate mistake with your unmaid room. Since we strive to meet and exceed guest's expectations, providing an upgrade to Grand Club, was the proper manner to solve the matter. We thank you for your comments towards our service... More

moorpark, ca
Reviewer
5 reviews 5 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 12, 2014

April 13 I had major surgery (elective) in Tijuana. My Doctor Dr. Castillo, referred me for aftercare and recover to The Grand Hotel's 11th floor that has been totally converted to a like private hospital recovery rooms called Grand Care. Wow This made the worse part of my decision a breeze. My room for all purpose was like a first... More

Was this review helpful? Yes 2
Gerardo D, Manager at Grand Hotel Tijuana, responded to this review

Califblonde: We thank you for the time in writing about our property and our services. We are proud to read every sentence in your comments. As part of the remodelation program that we have stared in our property, Grand Care, a new18 units on the 11th Floor, seems to be the perfect and awaited answer that Grand Hotel Tijuana, provides... More

Monterrey, Mexico
Contributor
16 reviews 16 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 29, 2014

I Stayed at the Grand Hotel Tijuana for 3 nights. The room had a good size, however it is somewhat old. The beds are not that comfortable, the rug needs renovation. The bathroom was ok and the shower was the best part of the room. The hotel have some restaurants which are very good, the morning buffet is great and... More

Was this review helpful? Yes 1
Gerardo D, Manager at Grand Hotel Tijuana, responded to this review

Dear Teretrev: Thank you for sharing your comments on tripadvisor. Grand Hotel Tijuana is starting a remodelation program. Pool and jacuzzi are one of the public areas in which we already have made wonderful changes. We have done a full change on Grand Care, a special floor for Medical Tourism. Now we are starting Main Lobby and Hotel Rooms. We... More

El Dorado, California
Contributor
20 reviews 20 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 18, 2014

We stayed overnight in the Grand Hotel while we had dental work done nearby. The room is an excellent price for a nice, clean room. We were told to ask for a room with a view over the golf course, great advice! Lovely view! We enjoyed both restaurants in the hotel. Staff is very friendly and willing to straighten out... More

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AdminGrandTijua... G, Gerente at Grand Hotel Tijuana, responded to this review
Google Translation

Dear Tina B: Grand Hotel Tijuana agradece que usted comparta su experiencia en nuestra propiedad, así como sus comentarios a... More

Mississauga, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 13, 2014

We stayed at this hotel for a month as medical tourists, attending one of the medical clinics in town. The Grand Hotel is reputed to be one of the nicer hotels in Tijuana. Beds are excellent. Staff are generally very courteous and helpful and do their best to make their guests as comfortable as possible. Rooms are generally pleasant and... More

Was this review helpful? Yes 1
Surfside, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2014

Its been many years since I have stayed in Tijuana. The Grand Hotel was a really pleasant surprise and really makes a statement of how cosmopolitan Tijuana has become. The Grand is truly a modern hotel with great service, comfortable beds, and great food. The rooms are large and very clean. I had heard that Tijuana was now an international... More

Was this review helpful? Yes 1
AdminGrandTijua... G, Gerente at Grand Hotel Tijuana, responded to this review

Dear Will Ebersman: We Thank you for your comments. Our staff strives to meet and exceed guest's expexctations. Your comment means a great deal of recognition to their commitment and let us find out that we are in the right direction, as we continue to keep improving our services and assuring a great experience to all of our guests. We... More

Los Angeles, California
1 review
5 of 5 stars Reviewed March 29, 2014

I just spend some time in the Grand Hotel and was extremely pleased to have chosen this hotel. The facility is immaculate, with the staff continually cleaning and maintaining the facility. Parking is easy to access and well lit. The desk staff is bi-lingual and very professional. I would recommend this hotel to anybody staying and doing business in Tijuana.

Was this review helpful? Yes
AdminGrandTijua... G, Gerente at Grand Hotel Tijuana, responded to this review

Dear Will Ebersman, We thank you for your time and for sharing your experience of our services with the world. Our commitment to guest's satisfaction always takes priority. We will continue to strive to meet and exceed your expectations. Once again, thank you! More

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Additional Information about Grand Hotel Tijuana

Address: Blvd Agua Caliente 4500 | CP 22420, Tijuana 22420, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Norte > Tijuana
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Hotel Tijuana 3*
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Also Known As:
Tijuana Grand Hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
All rooms featuring a gorgeous view to the Golf course and the city, and furnished in a way to provide the most comfortable and relaxing stay. The perfect combination of elegance and functionality, always with the latest technology and comfort in mind. At Grand Hotel Tijuana we are mindful of every detail - because we know how important it is to provide you with a room that offers exceptional rest - so we offer a relaxing environment which, together with an exquisite range of amenities, will make your stay a one-of-a-kind experience. ... more   less 
Number of rooms
392

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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