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Grand Hotel Tijuana

Blvd Agua Caliente 4500 | CP 22420, Tijuana 22420, Mexico
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Grand Hotel Tijuana
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151 Reviews from our TripAdvisor Community

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Bozeman, Montana
Level Contributor
145 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is well located and the rooms are remodeled (be sure to request a newly refurbished room). Personal service from all staff members. Big views of TJ and close to shopping, Starbucks, and every single American fast food joint. Excellent restaurants nearby. The hotels restaurant is not good at all and waaaayyyyy overpriced. This hotel also has a Medical... More 

Helpful?
Thank gerronimo
San Diego, California
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is ok, but the rooms are old and need remodeling. The TV set is very old as well as the furniture in the room I stayed... To check in and out you have to wait half an hour or more, so you have to be patient, the clerks are really slow and seemed careless about customers waiting to... More 

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Thank alefraveg

Travelers are raving about these Tijuana hotels

San Diego, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We could accept that the hotel is old, with dirty carpets, that the hot water is available only in the shower but not in the sink, that the bedsheets do not cover the entire mattress. We accepted that the appliances are 20 years old, and "Grand" refers to the past, BUT the clip nail inside the drawer of the night... More 

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1 Thank thomas m
San Diego, California
Level Contributor
3 reviews
3 of 5 stars Reviewed January 7, 2016 via mobile

The front desks problem solving skills aren't the best. My reservation was not found at first. The only option the front desk clerk was giving me was to get another room at a higher price even though my original room had already been charged to my card. We stood there confused & upset for a minute, finally some type of... More 

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Thank nancysilva91
Paris, France
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 25, 2015

We stayed there for 9 days in november/december so we did not use the pool even though the water was hot but it was too windy outside these days. Well located hotel, great view! Safe area and awesome breakfast! Convenient for business with lounge and business center. Some rooms look older than others. Happy hours at the bar, buy one,... More 

Helpful?
Thank 505Tom
Level Contributor
4 reviews
4 of 5 stars Reviewed December 13, 2015 via mobile

Very fast check in and check out. This is our 2nd stay at the Grand Hotel. every time we stay it looks better and better. Great job!! my husband and I usually go to Tijuana and have stayed in other hotels, and always come back, because of the service, people and the rooms look amazing. We brought our parents. They... More 

Helpful?
Thank Angie B
Mexico City, Mexico
Level Contributor
61 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed November 23, 2015

The moment you enter the lobby, this place takes you several decades ago. The decoration very weird and kitschy. Staff is helpful. Food is average at best. Most room offer a good panoramic view of Tijuana.

Helpful?
Thank Georgi_Tsvetanov
Tijuana, Baja California, Mexico
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed November 11, 2015 via mobile

This hotel has a nice lobby, the room was ok but it needs some updating. Room service is very good. The Buffet style breakfast is one of the best in town. You can't go wrong eating here. The price is affordable and worth it. The price for the rooms are good and worth it. I would stay here again and... More 

Helpful?
1 Thank seis1nueve
Georgia
1 review
3 of 5 stars Reviewed October 17, 2015

Booked a suite that was supposed to have microwave and fridge but it had neither.. Room had golf course view which was nice. room service was great and very friendly. Booked rate changed at check in .

Helpful?
Thank majkdad
Silver City, New Mexico
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 5, 2015

Average experience for a high quality hotel. I thought this would be a high quality hotel. I stayed on 12th floor. Medical purposes. Entire 12th floor smells musty and looks dated. 12th floor looks abandoned. Unless you call room service, they quickly see to your needs and run out. Carpet looked old and dirty. Bathroom in our room looked much... More 

Helpful?
Thank SparklyPixieDust01
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