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All 39 Tijuana hotels

Grand Hotel Tijuana

3.0 of 5 Hotel   |   Blvd Agua Caliente 4500, Tijuana 22420, Mexico
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Grand Hotel Tijuana
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70%
Ranked #8 of 39 hotels in Tijuana
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 days ago
moosey57 Mississauga, Canada
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57 people have reviewed this hotel

Traveler rating
    16
    24
    13
    2
    2
See reviews for
2
9
5
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
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  • Japanese first
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English first
Mississauga, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel for a month as medical tourists, attending one of the medical clinics in town. The Grand Hotel is reputed to be one of the nicer hotels in Tijuana. Beds are excellent. Staff are generally very courteous and helpful and do their best to make their guests as comfortable as possible. Rooms are generally pleasant and... More

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Surfside, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Its been many years since I have stayed in Tijuana. The Grand Hotel was a really pleasant surprise and really makes a statement of how cosmopolitan Tijuana has become. The Grand is truly a modern hotel with great service, comfortable beds, and great food. The rooms are large and very clean. I had heard that Tijuana was now an international... More

Was this review helpful? Yes
AdminGrandTijua... G, Gerente at Grand Hotel Tijuana, responded to this review

Dear Will Ebersman: We Thank you for your comments. Our staff strives to meet and exceed guest's expexctations. Your comment means a great deal of recognition to their commitment and let us find out that we are in the right direction, as we continue to keep improving our services and assuring a great experience to all of our guests. We... More

Los Angeles, California
1 review
5 of 5 stars Reviewed 2 weeks ago

I just spend some time in the Grand Hotel and was extremely pleased to have chosen this hotel. The facility is immaculate, with the staff continually cleaning and maintaining the facility. Parking is easy to access and well lit. The desk staff is bi-lingual and very professional. I would recommend this hotel to anybody staying and doing business in Tijuana.

Was this review helpful? Yes
AdminGrandTijua... G, Gerente at Grand Hotel Tijuana, responded to this review

Dear Will Ebersman, We thank you for your time and for sharing your experience of our services with the world. Our commitment to guest's satisfaction always takes priority. We will continue to strive to meet and exceed your expectations. Once again, thank you! More

Laguna Beach, California
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 18, 2014

The "GHT" or "Las Torres" is perfect for those traveling to Tijuana for the first time or for those who haven't visited in a long time. We stayed in an "executive room". The hotel is clean, offers great service, comfortable beds, higher end linens and towels and a great pool. It's a $6-8 taxi ride to anywhere in the city... More

Was this review helpful? Yes 1
AdminGrandTijua... G, Gerente at Grand Hotel Tijuana, responded to this review

Dear SlaterGilrz: Thank you so much for writing a comment about our property and service. Your insights make us proud of our level of guest's satisfaction. We are commited to keep a high level of service for all of our guests, as we are looking forward to have the opportunity to serve you one more time, the near future. More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2014

I have stayed here at the Grand Hotel numerous times on business trips to Tijuana for many years. They have free shuttle service to and from the airport which is very convenient. Shuttle Driver/Bell Boy Captain Rosario is very friendly, prompt, efficient, safe and speaks very good English! If you decide to drive here, they have a very safe secure... More

Was this review helpful? Yes 1
AdminGrandTijua... G, Gerente at Grand Hotel Tijuana, responded to this review
Google Translation

Estimado SkyTravel: Agradecemos sus comentarios, son una herramienta valiosa que nos permite reconocer aciertos y sobre todo un gran incentivo... More

Sacramento, CA
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed November 22, 2013

Typing this from mobile.., I stayed the night in off season, arrived at 8 pm on a Sunday night in early Nov 2013. It was a little eerie at first given that there was absolutely no patrons anywhere. It felt a little euro cold, if that makes sense. I choose the regular double bed room (cheaper) It was roomy and... More

Was this review helpful? Yes 4
GrandHotelTijuana, Guest Relations Manager at Grand Hotel Tijuana, responded to this review

Thank you for your comments. We will continue making some changes in order to improve the facilities and exceed the expectations of our guests. We will be waiting for your next stay and it will be a pleasure to serve you! Thank you for staying with us! More

Honolulu
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 10, 2013

When I checked in the first day the room was dirty, especially the bathroom with the previous tenant's hazardous medical supplies left on the floor and hair in the sink. I asked to check out and was denied. Finally checked out a day early and they kept my money. Refused three times my request for early check out. The reception... More

Was this review helpful? Yes 5
GrandHotelTijuana, Guest Relations Manager at Grand Hotel Tijuana, responded to this review

We receive your comments and ask a sincere apology for the inconvenience occurred during your stay, have already taken action in this regard. We will make sure that does not happen again. Attentively, More

Flower Mound, Texas
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 3, 2013

The GHT is a decent hotel in a good location with resturants, both fast food (Carl's Jr.) and sit down meat (Fonda Argentina) across the street. There are also resturants in the hotel ( did not try) and a foreign exchange in the tower next door - out the front door of the GHT go right on the sidewalk and... More

Was this review helpful? Yes 2
GrandHotelTijuana, Guest Relations Manager at Grand Hotel Tijuana, responded to this review

We appreciate your comments, they are very important to us. We hope to stay again in the near future. Thank you for choosing Grand Hotel Tijuana More

Longview, Texas, United States
Top Contributor
81 reviews 81 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 28, 2013

Having traveled in MX I was apprehensive about a 5 star. It is better than some of the big name brand hotels in the states. It has a faucet in the bathroom with filtered safe to drink water. A coffee pot with coffee too! Of course the normal shampoo etc and soap from Italy. There are bellboys waiting to help... More

Was this review helpful? Yes 3
GrandHotelTijuana, Director of Sales at Grand Hotel Tijuana, responded to this review

We really appreciate your opinion about our property and we will continue doing our best for getting every day a better service for our Guest! We hope to see you again in a near future. Thank you for your comments and for staying with us! More

Contributor
16 reviews 16 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 19, 2013

If you haven't stayed in Mexico before, you might be thinking a 5 star is the same as in the rest of north america. It's not - it's more of a 3. That said, the staff are incredibly helpful and attentive. The rooms are spotless. If you need anything - it's brought up right away. I wanted extra pillows and... More

Was this review helpful? Yes 2
GrandHotelTijuana, Director of Sales at Grand Hotel Tijuana, responded to this review

We really appreciate yours comments and we will go on with the best efforts to exceed your expectations. We hope to see you again in a near future. Tank you for staying with us! More

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Additional Information about Grand Hotel Tijuana

Also Known As:
Tijuana Grand Hotel
Address: Blvd Agua Caliente 4500, Tijuana 22420, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Norte > Tijuana
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Tijuana
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Hotel Tijuana 3*
Official Description (provided by the hotel):
Grand Hotel Tijuana, is a 5 star property, with 422 units. We feature a 24 Hour Manager on Duty program, to ensure guest's satisfacción. Plaza café with Brakfast buffet, Hacienda Las Torres restaurant are two of our different diners where you can enjoy a delicious, natural and tasty meal. Rooms service, pool, gym, Spa with Steam Room and sauna and a state of the art free WiFi internet, are among the many more services you can enjoy in our property. Grand Club is an exclusive category for special ocassions, either business or pleasure. Grand Care is the latest concept for Health Tourism in Tijuana. ... more   less 
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