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All 39 Tijuana hotels

Grand Hotel Tijuana

3.0 of 5 Hotel   |   Blvd Agua Caliente 4500 | CP 22420, Tijuana 22420, Mexico
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Grand Hotel Tijuana
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Ranked #6 of 39 Hotels in Tijuana
A recent review
4 of 5 stars reviewed 1 week ago
erniegator Los Angeles, California
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78 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

the hotel is nice but rooms are old and smell need to improve the rooms the reception personnel need to improve a lot they always ignore you and you ask for question they keep saying wait one minute and that minute turns in to 30 mins or more

Was this review helpful? Yes 1
Mexicali, Mexico
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Dont get me wrong...it is good.. its just.. you travel in time when you enter the elevator, They are renewing the Lobby....but thats it... There is a Night Club right next to the Lobby, nice option, yet kind of weird when all thepeople arrive and the club is not open yet.... Rooms are good, yet need remodeling. Location is great... More

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New Orleans, Louisiana
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I just returned from a week long stay in the Grand Hotel's new wing called "Grand Care". I had surgery in TJ, MX and stayed here post operatively. The 11th floor is dedicated to the Grand Care section, and it is secluded with private rooms and bathrooms. the rooms and bathrooms are spacious and immaculate! They were equipped with a... More

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San Diego, California
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel was great at one time, but everything is old in the room: bed is too low, hallway smells, and too many kids not being controlled/supervised by their parents. Pool is too small. Too many unsupervised kids in jacuzzi. Life guard (if there was one) was not doing his job. At time of our visit, too many people in... More

Was this review helpful? Yes 1
Pasadena, California
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed 3 nights at grand club room. Staffs were good and the room was clean. Parking fee was 15 peso per one check-in with verification. We enjoyed club lounge service, beverage and food at the lounge was not bad. All amenities in room has to be checked. In our room, mirror dropped, refrigerator and coffee maker didn't work, and... More

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Farmington, Michigan, United States
Top Contributor
147 reviews 147 reviews
38 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is an older property. Room is spacious but dated. Best feature is purified water line in room. I have stayed at the Marriott nearby and was not provided enough drinking water. Laundry service was slow. Had to call repeatedly to get someone to pick up a pool towel I had to sign for a few days earlier. Also good... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

I highly recommend staying in the Grand Hotel Tijuana when visiting Tijuana. Our room was beautiful, the beds were very comfortable, and the marble shower was delightful. We couldn't hear our neighbors and the view of the city was breath taking.

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Palm springs
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 13, 2014

I found the next best thing in Tijuana. This hotel is amazing. Their service is great especially at the Plaza Cafe staff is super nice and attentive to your needs.Reception might need a little extra help. Rooms are good with the exception that beds are very low to ground but they give you a duvet, extra sheets and extra blankets... More

Was this review helpful? Yes 3
Carencro, Louisiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2014

Great experience staying in the Grand Hotel Tijuana. I was on the 16th level and had a beautiful view of a golf coarse. I couldn't sign on to the internet in the room right away however I went downstairs to the lobby signed on there and then it worked in my room. Changed my stay duration twice and they didn't... More

Was this review helpful? Yes 2
Gerardo D, Manager at Grand Hotel Tijuana, responded to this review

Kary R: Dear Guest, we are proud of reading comments like yours. we take great pride when sharing them with our co-workers. Your insights remind us of our permanent commitment towards complete guest's satisfaction. We are looking forward for your upcoming visit to our property. Thank you for your preference and cooments. More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 24, 2014

Our Second time staying at The Grand Hotel Tijuana. Upon check in they sent up to room 1810 And The room had not been made up. So I called down to the front desk And they were very apoligetic. They then upgraded us to an executive suite on The 31st floor with a city view. The hotel is older but... More

Was this review helpful? Yes 1
Gerardo D, Manager at Grand Hotel Tijuana, responded to this review

Valdezmark: We have a great commitment towards our hotel's standars. I'd rather think as an exception rather than the rule, on the unfortunate mistake with your unmaid room. Since we strive to meet and exceed guest's expectations, providing an upgrade to Grand Club, was the proper manner to solve the matter. We thank you for your comments towards our service... More

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Additional Information about Grand Hotel Tijuana

Address: Blvd Agua Caliente 4500 | CP 22420, Tijuana 22420, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Norte > Tijuana
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Hotel Tijuana 3*
Number of rooms: 392
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Also Known As:
Tijuana Grand Hotel

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